• Bookmark

    PandaHall

PandaHall

Write a Review

Overview

PandaHall has a rating of 3.6 stars from 333 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PandaHall most frequently mention customer service, good quality, and great prices. PandaHall ranks 2nd among Beads sites.

  • Service
    113
  • Value
    112
  • Shipping
    112
  • Returns
    65
  • Quality
    108

This company does not typically respond to reviews

Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1
View ratings trends
115
See all photos
How would you rate PandaHall?

Reviews (333)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (87) panda hall (30)
Thumbnail of user deborahp1160
New Jersey
2 reviews
0 helpful votes
  • Send Message
September 28th, 2022

I have placed 9 to 10 separate orders from this site. I am completely satisfied with each order. The items are all of good quality. There was fast shipping. I will be placing future orders. A+++++

Products used:
Buddha Beads in a variety of colors.

Service
Value
Shipping
Returns
Quality

Date of experience: September 26, 2022

Thumbnail of user shlomitb
Israel
1 review
3 helpful votes
  • Send Message
December 8th, 2020

I've been working with them for almost two years.
The high quality, the excellent prices and very good customer service, keep bringing me back, time after time. Love it

Date of experience: December 7, 2020

Thumbnail of user joycem530
Canada
1 review
0 helpful votes
  • Send Message
April 8th, 2021

Every order is of excellent quality and arrives quickly. If I e ever needed customer services they always resolve any issues or answer any questions. I highly recommend PandaHall!

Tip for consumers:
Be sure to read descriptions for sizes, other than that great products!

Products used:
I use beading supplies

Service
Value
Shipping
Quality

Date of experience: April 8, 2021

Thumbnail of user confirmedinvestmentsc
Florida
1 review
0 helpful votes
  • Send Message
September 21st, 2022

Nice people to deal with. Fast shipping considering items are coming from china. Always have good sales going on. Have order many times and will be ordering again.

Tip for consumers:
Great for jewelry making.

Products used:
eads and findings.

Service
Value
Shipping
Quality

Date of experience: September 20, 2022

Thumbnail of user cherir102
Australia
1 review
0 helpful votes
  • Send Message
December 8th, 2022

PandaHall are fantastic! Their service is excellent and Amanda always communicates and replies to queries- she's super efficient! I've been buying for years! Good job guys

Service

Date of experience: December 7, 2022

Thumbnail of user jiml1281
Massachusetts
1 review
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase

Excellent quality and service, highly recommend. Products arive on time and packaged perfectly. Have been buying from them for over a year. Thank You!

Products used:
jewelry parts

Service
Value
Shipping
Quality

Date of experience: December 3, 2022

Thumbnail of user kingdomb
Canada
1 review
0 helpful votes
  • Send Message
May 23rd, 2020

You will love products and service with Pandahall. Every order I receive for my business takes us to a new level of customer satisfaction. Try them out, you'll be glad you did. A+++++

Date of experience: May 21, 2020

Thumbnail of user jays754
TT
1 review
0 helpful votes
  • Send Message
September 3rd, 2020

I've made four orders so far the service is excellent, prompt delivery despite global restrictions at this point. Awesome quality also. Eagerly awaiting my last order so I can start creating

Date of experience: September 3, 2020

Thumbnail of user biancaa20
Canada
1 review
12 helpful votes
  • Send Message
May 14th, 2018

HORRIBLE PEOPLE, SCAM, CRAP COMPANY. THEY STOLE Y MONEY! I went on this site to take a look at the pendants they had and I thought that it seemed very nice and had good prices. I left the website without purchasing anything because I found another site that has gorgeous pendants for cheaper. I was lucky enough to lok at my visa transactions in time to notice that PandaHall CHARGED ME OVER $100! I never ordered or even put my information anywhere and somehow they got my info and charged me; UNAUTHORIZED. I sent an email to them as well hoping they may be better than that and to correct the issue but they never responded. HORRIBLE PEOPLE... CRAP COMPANY. PLEASE BE AWARE OF WHAT THEY DID AND USE A SITE THAT IT MORE TRUSTWORTHY.

Date of experience: May 14, 2018

Thumbnail of user anitac240
Canada
2 reviews
0 helpful votes
  • Send Message
January 14th, 2020

This company has an excellent selection of high quality products for jewelry and craft makers. They are well priced and have fantastic service. They ship within 3 business days.

Date of experience: January 14, 2020

Thumbnail of user lesleyp67
GB
2 reviews
0 helpful votes
  • Send Message
July 12th, 2021

I have been buying beads and findings from Pandahall for years they are of excellent quality and good prices. The service is second to none and delivery times excellent.

Tip for consumers:
Don’t hesitate order now

Products used:
Charms, findings, beads and clasps.

Service
Value
Shipping
Returns
Quality

Date of experience: July 12, 2021

Thumbnail of user carolinv4
Indonesia
1 review
0 helpful votes
  • Send Message
March 8th, 2022

Since 6 years I regularly order beads from Pandahall and have never been disappointed. Everything is as expected and the customer service always fast and helpful. Would always recommend!

Products used:
Gemstone beads

Service
Value
Shipping
Quality

Date of experience: March 8, 2022

Thumbnail of user michelleh570
Canada
1 review
5 helpful votes
  • Send Message
July 9th, 2019

I ordered around 400 USD from Pandahall with items that promised 3 processing days. It took almost a week to pack everything and when I messaged them to send the order they made it seem like it was my fault? If you don't have an item you should message me so I know that I can at least get my other orders on time. This is ridiculous and I WILL NEVER ORDER FROM THEM AGAIN

Date of experience: July 9, 2019

Thumbnail of user mariapiam
Italy
1 review
0 helpful votes
  • Send Message
March 22nd, 2022

One of a kind, I have been buying there for years to create my jewels, unobtainable and unique pieces, at an excellent price and quality! I highly recommend!

Products used:
Beads.

Service
Value
Shipping
Returns
Quality

Date of experience: March 22, 2022

Thumbnail of user chantalh30
Canada
1 review
0 helpful votes
  • Send Message
November 12th, 2021

I love panda hall it's the best place to get supplies for jewelry! There is so much variety and different ideas I could spend hours just browsing and making wish lists for future projects

Tip for consumers:
Use the filter to find what your looking for easier

Products used:
Jewellery, beads

Service
Value
Shipping
Returns
Quality

Date of experience: November 11, 2021

Thumbnail of user lindas4253
South Africa
1 review
0 helpful votes
  • Send Message
January 18th, 2022

Im really very Happy with the service i receive... items are quality and has improved my business 100% as i can buy with confidence... thank you Phandahall

Tip for consumers:
i love to use the search to find items im looking for

Products used:
stainless steel jewellery

Service
Value
Shipping
Returns
Quality

Date of experience: January 18, 2022

Thumbnail of user mitzie4
AE
1 review
0 helpful votes
  • Send Message
December 21st, 2019

I love shopping at pandahall for my craft projects. They have all the items I needed with very cheap promotional price. Most specially they are very fast in processing and shipping orders!

Date of experience: December 19, 2019

Thumbnail of user ednar46
Puerto Rico
1 review
0 helpful votes
  • Send Message
March 29th, 2020

Fast shipping (1 month) understanding that the shipping is from China. Very large variety of products and great prices, even better prices when they announce sales.

Date of experience: March 28, 2020

Thumbnail of user borisr28
Canada
1 review
0 helpful votes
  • Send Message
November 30th, 2019

I have been a customer for years. When I need anything for my project I find it on this website.The prices are great. Shipping is fast and the products are as described.

Date of experience: November 29, 2019

Thumbnail of user olgaa39
Czechia
1 review
0 helpful votes
  • Send Message
December 22nd, 2019

Everything is always OK! Stainless steel findings in good quality, big choice. Fast shipping. Different minerals, gemstone beads in nice quality also. I am satisfied.

Date of experience: December 20, 2019

Thumbnail of user alk244
RU
1 review
0 helpful votes
  • Send Message
December 6th, 2023

11 mm not 12 mm - and "howlite" gets ded matte by my finger pads! Clearly softer than 2.5 on Mohs scale - NOT HOWLITE. Support been BAD. Website functions HORRIBLY. Not a non-CRIMINAL enterprise!

Tip for consumers:
This is not a non-criminal enterprise!

Products used:
Howlite (NOT howlite!)

Service
Value
Shipping
Quality

Date of experience: December 6, 2023

Thumbnail of user cheisxat
AE
1 review
0 helpful votes
  • Send Message
March 31st, 2022

Always I use Pandahall for some orders, always perfect, customer care is quick and reliable and helpful to. Many choices as well in quality and easy shipment

Tip for consumers:
It is easy to use their web shop and the choices are endless communication is smooth and service high

Products used:
FOR ALL YOUR findings, bangles, beads, as well packaging and decorations AND MANY MORE...

Date of experience: March 31, 2022

Thumbnail of user karenc1924
Australia
1 review
0 helpful votes
  • Send Message
April 23rd, 2021

The PandaHall team have provided me with outstanding customer service each time I order. Swift responses to enquiries and very customer friendly.

A very happy customer indeed

Tip for consumers:
Fabulous customer service

Products used:
Gemstones, jewellery findings etc

Service
Value
Shipping
Quality

Date of experience: April 22, 2021

Thumbnail of user donnas2181
Florida
1 review
0 helpful votes
  • Send Message
July 20th, 2021

Been buying from PandaHall for years! Panda hall is my go-to wholesaler for all my items in my store great prices hey great customer service you can't beat working with them!

Date of experience: July 20, 2021

Thumbnail of user hd74
Arizona
1 review
0 helpful votes
  • Send Message
February 6th, 2021

My order was fulfilled and shipped to the states quickly! Everything was just as I ordered and packed well. Thank you! I will definitely place an order with Panda Hall again!

Service
Value
Shipping
Quality

Date of experience: February 5, 2021

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Big saving on 200,000+ quality loose beads wholesale. Buy cheap jewelry findings, beading supplies for jewelry making in various shapes, colors and mediums, as well as jewelry-making accessories, jewelry tools on Pnadahall.com.

Company Representative

Thumbnail of user zoez3
Zoe Z.
Typically does not respond to reviews

How do I know I can trust these reviews about PandaHall?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about PandaHall?