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PandaHall has a rating of 3.6 stars from 333 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PandaHall most frequently mention customer service, good quality, and great prices. PandaHall ranks 2nd among Beads sites.
This company does not typically respond to reviews
Thank you for your service. You always answer my questions and resolve my situations. Keep doing this way.
Date of experience: February 9, 2021
Fantastic service. All the goods I have receive is very good quality and the shipping is working 100%.
Tip for consumers:
Don’t hesitate to contact the Pandahall team, They will help you all the way
Products used:
Mostly goods for jewelry making
Date of experience: October 22, 2021
I didn't receive my order. Customer service is rude and not helping at all. They really do not care.
Do not order on this website
Date of experience: August 23, 2017
There's always a good service when issues/problems come the way. Many products to choose. Altough I am from Europe I am satisfied
Date of experience: May 8, 2020
I shop regularly from Pandahall and an always satisfied with the quality of the products and services I receive. The shipping is fast too.
Date of experience: October 8, 2021
They have a amazing quality, good shipping experience, fast shipping. The customer service is really good they always answer everything.
Date of experience: July 20, 2020
Great customer service and great products. They are very quick to respond to any questions you may have. Very happy customer! A+++ Seller. Thank you!
Date of experience: March 28, 2020
Good quality of products for jewelry making. The prices are great. Service is very fast. I am very happy. I always find very good jewelry.
Date of experience: December 20, 2019
Great business to deal with. The website is amazing and the whole process is easy from start to finish.
Date of experience: March 23, 2022
They have a nice choice of products and I am satisfied with the quality of those I have ordered and received.
Date of experience: December 18, 2019
The Products and all the ideas that they have is amazing, trust me is really amazing check the page and the client service answers really fast
Date of experience: April 19, 2021
I love pandahall for their huge variety and fast shipping. I especially like their free shipping promotions and sales.
Date of experience: January 1, 2020
Pandahall has such a huge range of beading supplies, items are good quality, great prices, reliable.
Date of experience: December 3, 2020
Panda Hall has fantastic customer service, excellent products and great prices! I always return again for more orders!
Date of experience: September 22, 2021
Prompt delivery, great that they offer coupons when you spend a certain amount and good quality products! Thank-you Pandahall
Date of experience: July 13, 2020
Everything perfect. Best shopping experience. Order arrived fast. Customer service very helpful. Items high quality
Tip for consumers:
Best DIY shop for jewelry making
Date of experience: October 22, 2022
Good quality and fast delivery, definitely I´m going to buy some more! 100% recommended, many thanks!
Products used:
jewelry making components
Date of experience: May 17, 2021
The best store! They have beautiful things! In perfect condition, incredible prices and my complete order always arrives!
Date of experience: April 20, 2021
I have recently started dealing with Pandahall placing orders in the region of £200 to £400 at a time. Of course, as is typical of me, I waited until after I had placed my first order before I thought it might be an idea to take a look at some reviews. To say that they have been getting quite a roasting would be an understatement. In fact, with the exception of some reviews which were highly 'suspect', there was scarcely a good word to be said about them. Out of respect for the people who shared these negative experiences I suppose I have to acknlwledge that there is seldom smoke without fire and it does sound as though some people have been badly burned by this company. On the other hand, it is a human truth that we are all much more likely to report a bad or negative experience than we are to report the positive experiences. I am now waiting on delivery of my fifth order from PandaHall within the space of two months. In absolute honesty I have had no trouble with them and while occassionally the quality of a particular item is not fantastic, one must factor in the quantity you recieve for the price you pay. On the other hand, there have been many different beads that were of a very high quality, beautifully faceted with good, strong and distinct colours. I would pay a fortune for beads of the same standard and quantity in Ireland, The UK or USA. I suppose it is about getting a balance right. I really must agree that the practice of a company writing it's own reviews (and I am not accusing anyone!) is really scraping the bottom of the barrell and is inexcusable. Bearing that in mind, I think that there is something of an imbalance in the reviews for PandaHall. They are simply not as completely dire and unprofessional as they are painted to be. If they were how could they still be in business after several years? So, I am going to stick my neck out and say that based on my personal experience I would have no problem recommending this company as a supplier. It would be nice to see a few more positive reviews coming their way written by impartial, independant customers such as myself. By the way, I live in Ireland - not China...
Date of experience: June 14, 2014
This was my first time using PandaHall. I needed to buy a ton of beads at an affordable price and Pandahall was able to help me. Since I didn't know much about this website before buying, I looked at online reviews to help me get an idea about it. Well, unfortunately the reviews are very mixed, and that kind of made me nervous about using the site.
So from my personal experience, I am extremely happy with my purchase. I bought alphabet beads [of specific letters] and silver/gold keyrings. I wanted to buy bails and lobster clasps, but I didn't because either they weren't the right size/quanity, or I thought I could get them cheaper somewhere else. Also, I ordered my items while a sale was going on, so I got them a little cheaper. I got my things about 10 days after purchasing them. I was provided with a tracking number too. And my items are of good quality. If I need beads or other items in bulk, I will definitely go to this site again.
Some things to keep in mind: Shipping price might be an issue/expensive if you're not buying a lot of things (I think US Line is a flat rate of ~$11, but there are other options too). Some entries don't allow you to choose the quantity or have a minimum purchasing requirement. And some entries to me didn't seem like a good deal. Also, I had ordered 100 gold keyrings (which is 2 packs of 50) and the coloring is different between the 2 packets. They are both gold but one is lighter. I personally don't care, because I just needed gold colored keyrings. But that could be an issue to keep in mind.
So in conclusion, I would recommend this website. I plan to use it again if I need beads or bulk items. I didn't need to talk with customer service, so I can't say much about that.
Date of experience: April 6, 2019
Very fast shipping, very neat page is very easy to find what you are looking for all product are excellet quality
Date of experience: September 10, 2020
Affordable jewellery supplies, great quality, fqst shipping! Great customer service, highly recommended!
Date of experience: June 7, 2022
I'm very satisfied with PandaHall, I have never had a problem with the quality of any of their products and their customer service is amazing!
Date of experience: June 25, 2020
Big saving on 200,000+ quality loose beads wholesale. Buy cheap jewelry findings, beading supplies for jewelry making in various shapes, colors and mediums, as well as jewelry-making accessories, jewelry tools on Pnadahall.com.
