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    PandaHall

PandaHall

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Overview

PandaHall has a rating of 3.6 stars from 333 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PandaHall most frequently mention customer service, good quality, and great prices. PandaHall ranks 2nd among Beads sites.

  • Service
    113
  • Value
    112
  • Shipping
    112
  • Returns
    65
  • Quality
    108

This company does not typically respond to reviews

Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1
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Reviews (333)

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customer service (87) panda hall (30)
Thumbnail of user shirlyl
California
1 review
2 helpful votes
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April 8th, 2014

To be honest, nothing negative happend for my order. I ordered from Pandahall after I visited seven different places searching for a necklace because their service and pricing were second to none. So once I got my package today, my necklace was very secure within it! And so elegance. I'm so excited! Will use this site again for my next order.

Date of experience: April 8, 2014

Thumbnail of user aprilb12
China
1 review
2 helpful votes
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April 15th, 2014

It sells good beads, though some products have got a little bit chromatism. And shipping takes a lot of time, but it's worthwhile. When I received the skyblue handmade silver foil glass pendants with leaf style, my trouble was being solved at moment.

Date of experience: April 15, 2014

Thumbnail of user evangelinet
Singapore
1 review
17 helpful votes
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October 21st, 2014

Don't ever buy from them! Products are lousy and actual products quality do not look like their pictures at all! Bought stainless steel rings from them and defects were found. Email their customer service and they asked for pictures of defects again and again. They dragged until iver 10 days and finally told you that the deadline for return are over. Absurd! You will regret if you buy from them. Wasted my USD60+!

Date of experience: October 21, 2014

Thumbnail of user mizzk
Canada
1 review
1 helpful vote
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April 25th, 2018

I am pleasantly surprised with this site and the high level of customer service I received, while placing my order online. This website is easy to maneuver around and has a lot of options in terms of product availability. My order came right on time and the quality of the items I purchased were just exactly as shown online. Sometimes when ordering products online, especially for the first time, you can never be sure what youre going to get, but with Pandahall there was no surprises. I will definitely be ordering from them again in the near future

Date of experience: April 24, 2018

Thumbnail of user shelleyc282
Canada
1 review
4 helpful votes
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July 22nd, 2021

I'm used to mangano calcite beads being uv reactive. These were not. In photo, mangano calcite beads at left were mine from another vendor. The ones on the right are the ones from PanadaHall, and only glow as white would under black light. They should be dark coral.
I contacted customer service and shared my concerns. They basically gave me the runaround, asking for proof, which I provided, and then asked again. They just insisted that they are pink mangano calcite beads. It IS possible that they are calcite, but of such low quality that they don't glow. Either way, they weren't a good product, they didn't refund my money and didn't care.

Date of experience: July 22, 2021

Thumbnail of user udenis
Sri Lanka
1 review
1 helpful vote
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October 24th, 2017

I wanted some jewellery chains to complete my jewellery set for a special function and I was looking for a rich look jewellery. Such a great selection! I never thought I will be able to find jewellery chains like those. But I was. Panda hall chains... They were actually amazing. And I got them as soon as possible according to my need so that I have to thank their service though I am abroad. I got them without any harm as they were well packed. Anyone can be assuring of the quality of their products because they always launch a customer oriented fast service. Thanks Panda hall!

Date of experience: October 23, 2017

Thumbnail of user dianed778
Massachusetts
1 review
0 helpful votes
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November 24th, 2020

I get my wholesale jewelry supplies at PandaHall because they offer quality merchandise for the best price. I am always excited to get a new order because I know it will be top quality and beautiful. I have a large website and a successful jewelry line and PandaHall has helped me get there!

Date of experience: November 24, 2020

Thumbnail of user jonnyw4
GB
1 review
2 helpful votes
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December 3rd, 2017

Very pleased with my beads! My kids and I love making jewellery together, so we were looking for some affordable beads that wouldnt chip or break. These are really colourful, and the intricacy of the design is much better than I expected! We were also pleasantly surprised by how many beads were included in our package we were able to make several necklaces from our purchase, each one different from the others. I would absolutely recommend buying these theyre a steal for the price.

Date of experience: December 2, 2017

Thumbnail of user maoliv
California
1 review
5 helpful votes
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May 21st, 2014

When I asked other jewelry beads they all told me... I went in pandhall a few months back after I had been laid off from my job. Needless to say, I was looking to sell some of my jewelry in order to make end meet. Definitely a family-like experience. As a jewelry maker with 36 years old I can say pandahall is a good place to go. Their service is exemplary and I konw because I bought beads many times on a wholesale level. Hope get more coupon.

Date of experience: May 21, 2014

Thumbnail of user robertar37
New York
1 review
0 helpful votes
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September 15th, 2018

I am very happy with all the wonderful products on this site.
I will be ordering more from this site, as they have so much to choose from.
Delivery is always fast, so I am happy about that.
I also am very Impressed with the quality of the items I have ordered in the past.
I will Definitely recommend this site to others that are looking for items for their crafting projects.

Date of experience: September 14, 2018

Thumbnail of user michellem1230
Florida
1 review
0 helpful votes
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January 14th, 2020

I have been a customer of PandaHall before, having placed a small order, and was very happy with their products and prices. Recently, I placed a second, large order for jewelry making supplies, which arrived yesterday. I was very impressed with their packaging for accuracy and protection of the items in the shipment. The items were excellent quality and the price remains great, which helps me turn my jewelry making hobby into a profitable business. Thank you, PandaHall! :)

Date of experience: January 14, 2020

Thumbnail of user bc234
GB
1 review
0 helpful votes
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June 14th, 2021

I am a costumer for log tine now and i am very happy with all my orders. The products are high quality and exactly as in the pictures. I am really happy with all my orders and I will continue to be a Pandahall costumer. I thank you all of you and Amanda also as she is always there for us to help. I strongly recommend this company :)

Products used:
Natural gemstones, brass pedants,nylon cord,waxed cord

Service
Value
Shipping
Returns
Quality

Date of experience: June 14, 2021

Thumbnail of user sunnyd26
New York
2 reviews
0 helpful votes
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March 26th, 2019

I bought many different supplies from pandahall beads spacers clasps and I am very happy with the outcome. I received everything I purchased and the shipping and handling was right on time. The workers were very nice to me and always returned all my emails. The supplies I purchased are very high quality. I will always recommend pandahall to all my family Friends and anyone that loves making jewelry. Pandahall is a great place to buy all your jewelry supply needs.

Date of experience: March 26, 2019

Thumbnail of user fional54
Indonesia
1 review
0 helpful votes
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November 30th, 2019

Since 2013 i've start to make jewelry i know this site but I don't know how to buy from it because the items is so many. But after I start to sell the supplies only I feel heaven to buy from Pandahall, thank you very much for supporting my small business.

Date of experience: November 29, 2019

Thumbnail of user susank1752
Arizona
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

I've been ordering from Panda Hall for over 10 years and as a small business owner, I appreciate their reasonable prices! They offer a LARGE selection and there is always something new. I am always surprised at how quickly my orders are shipped to me in the US - quicker than most US suppliers.

Date of experience: September 2, 2021

Thumbnail of user andrean198
Germany
1 review
0 helpful votes
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March 11th, 2021

It came faster than I thought and the stuff has a good quality. The price is very good, and I loved that they settled up the shipping cost for the whole package and not for each item.
All in all just amazing!

Service
Value
Shipping
Quality

Date of experience: March 11, 2021

Thumbnail of user merlins24
Estonia
1 review
0 helpful votes
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November 13th, 2020

I have been ordening from Pandahall for many years. One of my favorite shops for my jewelry design projects, they have an amazing selection, very good quality and inexpencive prices. Highly recommended.

Date of experience: November 13, 2020

Thumbnail of user sophiee28
GB
1 review
0 helpful votes
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December 9th, 2020

I ordered some things off pandahall but forgot to add some things to my order, so I contacted customer service and Amanda was quick to reply and added the things I was wanted, she also helped me with multiple questions and was always replying under a day or so! Very good customer service

Date of experience: December 8, 2020

Thumbnail of user evelinaa7
GB
1 review
0 helpful votes
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August 10th, 2020

Very good quality items, nice design, nice colours. I have purchased stainless steel items and sterling silver items, which are great! Gemstone beads are so beautiful. Very fast delivery, if I have any problem, customer service is so kind and supportive. I recommend Pandahll.

Date of experience: August 10, 2020

Thumbnail of user jaclynb28
New York
1 review
0 helpful votes
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April 27th, 2020

My husband and I have been using PandaHall for making crafts with our daughter and the product is excellent. I also loved the fact that when we had a slight issue that they rectified quickly without hassle.

Both my Husband and I had an account and order from PandaHall, we absolutely love them.

Date of experience: April 27, 2020

Thumbnail of user lindak1078
Australia
1 review
0 helpful votes
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November 18th, 2020

I buy all of my beads for jewellery making and other craft supplies from PandaHall and I have to say that they get the products to me in a timely fashion, and the products are always of a good quality and the cost of products is very reasonable. I will continue to use PandaHall in the future. Thank you to the staff at PandaHall for getting my orders out on time.

Date of experience: November 17, 2020

Thumbnail of user haroldw150
Texas
1 review
0 helpful votes
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August 7th, 2020

I am an old, hippie wire-wrapper. I have purchased from PandaHall many, many times. I have always been very pleased with the products (mostly stones and wire). As far as customer service goes, I have always been pleased with how Carrie handles any of my questions and issues. I have been pleased with shipping--especially during this Covid thing. I will continue to do business with PandaHall, and if that for some unforeseen reason ever changes--I will let y'all know.
Peace and love,
Hippie Harry

Date of experience: August 6, 2020

Thumbnail of user brendak752
Canada
1 review
0 helpful votes
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August 18th, 2021

I love Panda Hall. The prices and service are amazing. My order was shipped quickly and was received within 10 days. All of the items I purchased were excellent quality. The sale prices are excellent too. I will be ordering again!

Products used:
Craft supplies for jewellery making.

Service
Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user colleens103
Pennsylvania
1 review
0 helpful votes
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January 17th, 2019

Terrible product, very poorly made and all bent when received. Customer service suggested that to remedy this, I order the product again and pay extra so that it won't be bent when it gets to the USA!

Date of experience: January 17, 2019

Thumbnail of user erinr346
Australia
1 review
0 helpful votes
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August 10th, 2021

I am always happy with the service and products from Pandahall. They are fast with their responses if I have ay questions and they always offer great solutions. I love dealing with them. Thank you Pandahall!

Products used:
I have used many products over a number of years.

Service
Value
Shipping
Returns
Quality

Date of experience: August 9, 2021

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From the business

Big saving on 200,000+ quality loose beads wholesale. Buy cheap jewelry findings, beading supplies for jewelry making in various shapes, colors and mediums, as well as jewelry-making accessories, jewelry tools on Pnadahall.com.

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Zoe Z.
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