Panera Bread has a rating of 1.5 stars from 481 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Panera Bread most frequently mention customer service, chicken sandwich, and grilled cheese problems. Panera Bread ranks 338th among Restaurants sites.
I love this place so much, especially the iced coffee, me and my baseball "teammates" aka lovers come here often and get the rice bowls
Food did not match the menu pictures or the TV ad. Very deceptive advertising. Chicken sandwich was a tiny piece of burnt chicken, 1 small piece of wilted lettuce, no flavor good or bad. Too expensive. So disappointed, will never eat there again. If you have never been there, good luck finding your way around. No staff member offered any assistance. The pink lemonade tasted like a powdered mix and burned my throat.
Doesn't Panera know the definition of a soufflé? They don't have crusts! The breakfast " soufflé" was egg & cheese on a soggy dough.
My sandwiches barely have anything inside. The bread is good but I was ordering a sandwich, with cheese.
Order was messed up, did not live up to any expectations, $40 for two sandwiches that were not good, very disappointed
I'm so done with Panera! I wasn't happy when they took over Paradise Bakery and cheapened all their awesome recipes, but I went back occasionally, and was always disappointed somehow. Paradise Bakery was the bomb! Panera made all their recipes smaller portions and increased the prices. I went to Panera on Lake Pleasant Parkway in Peoria, AZ last week and that was the final straw. Got a pick 2 combo with chicken walnut sandwich and a corn chowder. Didn't get the pickle with my sandwich, nor did I get the baguette with my soup, but those are minor things. When I opened the sandwich it had 1 tablespoon of chicken walnut salad on it! WTF? I hadn't even noticed the other missing items yet, so I turned around and went back through the drivethru and they explained that is the amount in the scoop that Panera allows. Then on the way home I opened the soup only to find it was a very watered down (almost clear) chowder that looked like someone opened a can of generic soup and poured in the cup ~ not like thick chowder should be. Flavorless and watered down. Then I noticed the missing pickle and baguette. It's ridiculous how they've really let this place go. I'll never go to a Panera or say a good word about them again ~ disgusting!
Products used:
Chicken walnut sandwich, corn chowder soup, molasses cookie
I don't know what he's bad reviews are saying by Panera has the best food ever your grilled cheese is the best. The bread is also really good.
Tip for consumers:
EAT THE GRILLED CHEESE FROM PANERA!! YOU WILL NOT REGRET IT TRUST ME!!
Products used:
Grilled cheese
Cashier did not care for my order it was wrong a liar I will not trust this cashier with money. Accuracy Matters not really
Dont like to complain, but hardly any feta on Greek salad, should be called Plain salad.
Otherwise salad was fresh, and dressing was good.
My experience with pineapple bread in North California very rude and racist. The one in Elk Grove the worst
My four-cheese souffle was delicious. The only complaint I had was the bottom crust was a tad too done, bordering on burnt. I love their menu!
After paying that high price for a chicken sandwich I thought it would wow me NOT wish I had my money back and go get a Popeyes chicken sandwich meal for that price and better tasting in my opinion
No bread bowls! What your known for! Now bread bowls! No bread bowls! No bread bowls! No bread bowls
Tip for consumers:
No receipt either!
Products used:
Soup and sandwich dude
Decaf coffee has been cold the last 3 x I have been here. The wait for fresh coffee is too long. They seem to be short staffed.
The food is very good but unfortunately the bathrooms are very dirty in this location, they look like subway bathrooms
This was the NASTIES smootie I've ever had. I took one sip and spit it out. Tasted like sour yogurt.
I only gave it a 1 because it was fast service.
The bread bowls were delicious but the salads were ridiculously priced. Overall I enjoyed my meal. I would go back again.
The onion soup is great!
The tuna salad sandwich lacks one thing, tuna!
A lot of bread but very minimal tuna
I never have problem with Panera the service is always fast and fast with iPhone app for pick up. Soup is always the best and sweet buns.
My husband's sandwich had a completely raw piece of bacon on it, one slice completely raw... my salad had rotten tomato in it. No
Completely disappointed, I placed an order at 10:30 am to be delivered at 11:30 am. I got my order at 2:10 PM.
First picture is what I ordered, second is what I got. Didn't taste good and bowl wasn't full. Disappointed.
Sandwich was dry and not put together well. The onion soup was just not good. They weren't busy but nobody even recognized that I was there.
I wa looking forward to a large salad. So disappointed. Let's me forget about the size, super small and not enable. Tossed it away.
Panera M. D. owned by Brian Lemek LLC violates discrimination laws in hiring and firing! Seniors don't give them your business!
The kind you make at home from a box is better. SO disappointed! Soupy too and I don't think it was real cheese either.
The bread bowls arent reuseable? I went to put mine in the dishwasher and it didn't hold up? This really made me sad and i wont be coming back.
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