Panera Bread

We just want to thank you for the delicious food we had delivered to us. The autumn squash soup is the best I ever had. Please keep this on your menu! The sandwiches and smoothies were a delight! We will be back, love the food you offer.

NEVER delivers on its promises. Total BS. Stupid, overpriced and awful to their workers. I order about twice a month and I've quit tipping because of their FAKE PROMISES.

I feel bad for the delivery folks but oh boy does St. Louis Bread Company/Panera suck big time.

The Asian Wonton salad used to be my favorite salad. I loved it so much. I just ordered it and wow the quality has gotten bad! Rusty old lettuce, the chicken was inedible, I honestly wouldn't even give it to my dog. Skimpy on the dressing too.

The lemon cookie was dry and did not taste fresh either.

All in all a terrible experience. I will not be going back to Panera in the future.

Stacy who ran the register at the Strongsville Panera went above and beyond to accommodate me today. It's wonderful to support a business that appreciates it's customers. I love the coffee too and the bakery is to die for

I recently did a takeout at Panera. The girl that took my order was inexperienced and confused the whole time she was taking the order. She also forgot to put a cookie in the bag I ordered. When I got home I was looking at my debit account and saw almost $30 was charged which I knew was wrong. I went back to get a refund and was told that without the receipt they could not give me a refund. I showed them the amount that was charged to my account, and they still refused to do anything. I know there are a lot of people out there that don't look at their receipts since they figure they're dealing with honest people. Who knows how often they do this. I would recommend staying away.

The workers appeared overworked and could not provide a good experience. I ordered two strawberry banana smoothies that turned solid and were so thick they could not come out of the straw. The body language of the workers was inappropriate and rude to us.

Here we go again. Panera has eliminated everything I like from the menu. I am a big fan of the Thai chopped salad and has been gone for a while. It is gone, along with the sprouted wheat rolls. I have tried to keep an open mind and try other menu items but, have been unsuccessful. I have tried to be a good sport and try other menu items, but I am done. The Asian sesame salad is weak in comparison. The Green goddess salad is off point. Lastly, I tried the BBQ chicken salad and it put me over the wall. It was gross to say the least. I got a salad with chicken slathered in BBQ sauce. I felt disgusting after this meal. Panera, you are dead to me. Stop trying to expand your menu and stick to the basics of what is good.

I ordered a you pick 2 and part of that order was a chipotle chicken avocado sandwich. First it came out with paper stuck to the bread and we couldn't pull it off so it wasn't edible. We got it replaced and the next sandwich was ice cold in the middle. We got that one replaced and the next sandwich had minimal shredded chicken on it and tasted terrible. It was very unfortunate and I don't see my boyfriend and I going to Panera in the future because of this.

I have visited Panera since 2016 and most recently visited more often due to my forced change of luck. The KID STAFF would Shut down the bathroom at 7:45pm even though they closed at 9pm. The Ethiopian Manager's cousin followed me in the bathroom a few times. Even though it's a woman's bathroom. He is a male and should be fired for Sexual Harassment! It's on camera! If I have to use the bathroom during working hours why not. Not to mention that the kitchen workers don't wash their hands! Please shut down and fire all of those theives!

Absolutely disrespectful, my wife is 8months pregnant and wanted half a sandwich and they mix up her order, give her two sandwiches and a salad tells her she has to pay for it even if it wasn't hers which was ridiculous and the managers are garbage in any aspect. Bad food overall, always too much or too little and charge way too much for it to be like that. Terrible place to go at anytime wouldn't even go if I haven't ate for 4 days.

I recently ordered online and requested silverware since I would be eating in my car. The bagels were stale, the silverware was missing, the french onion soup were missing the croutons and the cheese. I have had this before at the restaurant and all items were excellent. Just kind of hard to eat food without utensils and the bagels were very hard. I sent a note to the restaurant in question and received a response that they would like to refund part of my order. And then nothing else, like how they were refunding. I checked my panera account and nothing on there, the CC was not refunded. Just kind of a sorry and hope you don't follow through, sort of email. And when I ordered it, I received a text message back within 10 minutes saying the order was ready, but when I arrived at the restaurant, it wasn't ready. Order #******* / MyPanera #*******820

I am happy with the quality of food now being served at this cafe. There are bowls that have so much flavor and fill me up. There is a good variety of tea and coffee available at most times. I am a fan of their chai tea lattes. They are delicious! Pizzas aren't so great. The soup selection and salads are very good! Mac and cheese used to be my go to until the bowls arrived! The Mediterranean bowl has to be my favorite. It doesn't look great from just looking at it. But once you taste it the flavors are delicious and healthy!

We visited Panera Bread yesterday for dinner and ordered two Turkey Sandwiches, one they didn't have the rolls that we wanted, two the bread that our sandwiches were made on, the sandwich bread was old, one slice of Turkey in the sandwich, a sandwich that you can make at home. The soup was delicious, and customer service at the register was great.

The food was OK and so were the drinks. But after we ordered our food, the drinks took at least 10 mins to get to us and then another 5 mins for large chicken noodle soup. Also because the food took so long only the chicken noodle soup was hot. My bagel and my parents scones were cold. Also the reason that the chicken noodle soup took so long was because the guy that was taking the order DIDN'T put the order in so they weren't even working on it! The drinks took so long because no one was working the drinks! At least 6 other people (who ordered AFTER us) got their drinks before we did! Also I overheard some severs complaining that the customers were complaining that they didn't have their food. They said that the reason for that was because they were under-staffed. Those same girls were chatting separately with the same man for at least 10 mins each! It will be awhile before I take my family here again.

Visited a few times but this time I thought I drop a line. I ordered their Buffalo chicken sandwich melt.
I felt it tasted horrible and for sure will not order that item. I couldn't finish it. I dumped it.

Normally, a whole salad would touch the lid. I ordered four salads, and every single one of them were roughly half full, at best. I had to do a double take to even notice the lettuce, at all. ALL of them were like this, and when I called the location, they replied with "Our portions are company policy." What a bunch of shysters. Location at ******* William P Rosso Hwy, Clinton Twp, MI ******* is the worst.

I ordered a Teriyaki Chicken & Broccoli Bowl to go. The advertised picture showed a bowl that was full. The order that I picked up and brought home to eat was a bowl that might have been 1/2 full. This was $13.00 plus tax and a 20% tip. NEVER AGAIN! You can only skin a sheep once.

I placed a large order for 27 people, and called to 2 days ahead of the event to confirm the order and deliver time. Less than 2 hours before the event, I received an e-mail that they canceled the order with no explanation. I called corporate and the rep. Would not provide ANY assistance, and would not connect me with a District Manager. I will NEVER order from them again!

Ordered eggs, bacon & cheese sandwich & Chai Latte- they forgot the bacon- the Chai Latte had a large oddly shaped transparent plastic piece inside. I scooped it out and showed it to the kitchen staff. They couldn't explain what it was and how it got inside - I felt sick. No apologies. I will Never visit another Panera Restaurant- Panera is not what it once was.

The Panera Bread I am referring to is located at 1195 Woodstock Rd, Roswell GA *******. I placed a to go order and was told they will call my name. I sat close to the front so I would not miss my name being called: Finally the person that was behind me received his order, so I went up to see why my name was not called, the cook stated she my name but she Never did. My food was there and was cold. Almost got to my car when I noticed there was no Chicken on my Salad. Went back in and explained to the cook that the chicken was left off, there was no apology and they had a attitude. I will never spend my money at this location.

I had a pickup order and the bag was sealed so i assumed everything was in there which was bad on my part, my drink wasn't even there so i had to go up and wait for them to make a drink and when i got home my croissant was missing and so was by baguette. Beyond all that, the soup and salad portions were so little. I spent $15 on this sh1t and i'm only allowed "panera money" back. I don't want panera money bc i don't want to come back i want my money back you guys stole from me.

I saw the commercial and was tempted at the bubbly edges clearly full of sauce, meat and cheese

What I got was cold and barely covered the edges. It was like a tiny middle coverage of topping and a ton of dry cold flat bread that I fed to my dog.

What can I say, my dog will eat anything.

The flatbread is nothing like the commercial and was flat out disappointing

Pun intended

I paid $50 for two lobster rolls. They arrived with a small ammount of wilted lettuce, and pieces of lobster ( I think it was lobster) it didn't taste like lobster. It tasted like dry cardboard. I'm being honest. I'm not sure if it's immatation lobster or what it was, but it was awful. Their was mayo on the bun, none on the lobter pieces. No seasoning. Nothing. Remember, i paid $50 for these rolls. Im more than angry. This was for my daughter's birthday. A special treat. I'm done eating out. They will try anything to make a buck. Cook at home.