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PaperTrue has a rating of 3.9 stars from 350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PaperTrue most frequently mention high quality, constructive feedback, and live chat. PaperTrue ranks 28th among Academic Editing sites.
This company responds to reviews on average within 2 days
It was good for the first time. Use more experts.Specialized fields such as geology require experienced professionals.
I'm an author who recently used PaperTrue for typesetting my book. It was a complete disaster. Missed Deadlines: They were weeks behind schedule, with no clear communication or updates. Incompetence: They ignored my detailed formatting instructions and made countless errors. Unprofessionalism: They were unresponsive to my concerns and offered no solutions. Data Concerns: They even hinted at using my book for AI training without my permission! I've wasted valuable time and money, and my book launch is delayed. Avoid PaperTrue at all costs! They clearly don't care about their clients or the quality of their work.
Number one editing service thank you very much i enjoyed it very much for sure i am going to send documents again and again
Great editing. Loved it. However, the deadline for delivery of the document was unexpectedly extended, but the result was excellent.
The quality was solid for the low price. They gave me both the edited and revised versions.
The delivery was also punctual
I recommend. I don't have any problem. They are really very fast and work very well. They have done a perfect job.
A very good work in a very difficult document. Clear explanation and very acceptable suggestions. Great online service.
Thanks!
I am very happy with their editing and recommend them for others. I was able to get approved with their first editing.
Papertrue proved themselves every time I edited my paper with them. I recommend everyone to have that experience I have with them. Good luck
The reviewers are able to bring clarity and sense to my chaos. The help me bring my work to a collegiate level without changing my voice.
Thank you so much! Thank you. This was one of the student file. I shared it without reading it. Thank you for pointing out the mistakes.
I was very pleased at the work that was performed for me. Customer service was awesome! Returned the work timely, and
Got a A- on my paper. Thanks! They got my paper back to me before the deadline! How can you beat that?
I like the style of the translation and the recommendations you told me.
I am very satisfied with the results.
The revision of a scientific article was well prepared and documented. The english of the article met requirements for publication.
Dear Mindaugas,
Thank you for the review. We're glad you had a good experience and really look forward to being of further assistance.
Wish you all the best:)
Best regards.
PaperTrue Team
The PaperTrue proofreading services are very good and fast. Chat services are also helpful and the price of service are the best one.
The editor that revise the manuscript just followed the grammar and the words, without considering the meaning of the sentences.
Dear Sergio,
Thank you so much for taking out the time to drop us a review. We at PaperTrue highly value your feedback and are constantly striving to better our services for you.
Our editors focus on fixing the grammar errors and syntax of your work, but will not do so if it alters the meaning of your sentences. What our editors do, however, is leave comments with suggestions for you to consider. Post your edit, you can also avail a free revision for your document in case of dissatisfaction.
We apologize for any inconvenience caused and invite you for a chat on our website to address further concerns (if any).
Looking forward to hearing from you,
PaperTrue
I received the feedback within a day and the edits made improved the language and the meaning of the sentences.
Literally the WORST company for editing and proofreading! All they care about is easy money they can get from you.
Worst thing happened: look at the picture I added. After 4 MONTHS the Director of Customer Experience ignored me completely, he got the review in "SiteJabber" and wrote me the attached email. PaperTrue is trying to hide the negative reviews in the dirtiest ways. Moreover, he continued to ignore me 100% after I replied 4 times to his mail asking him for the invites needed for the two other review portals they use. I had to fight PaperTrue for over a month to get those invites.
Worst customer service: endless lies, do not keep their promises, contradicting one another, give you NO cash back for huge mistakes they made, I have it ALL recorded and screenshot and it was sent to them.
Lowest level of edit:
1. None of the editors changed a research projects name into capital letters!
2. Moreover, you fill up a form with your request and they IGNORE it. I demanded the most important thing for me- a UK editor and they sent it to a re-edit with an American one! Without letting me know!
3. Those 2 did not read over the comments I asked for in the re-edit and just made a few cheap changes, so it will look like they had done something. The first re-edit literally edited over the first edits (meaning, the USA editor changed over what the UK editor changed) and that's it! How ridicules is that?!
The company will not tell you, but even if you pay lots of money for proofing in short hours because you are in a rush (let's say 6 hours), and they did a lame editing or ask you some questions they want answers to (to shorten their work time) and you send it again- it can take 24 hours!
I will happily send you all emails and chats I had with them and you could see it yourself.
*******@gmail.com
THIS IS A SHAME TO USE THEIR SERVICE! DO NOT DO IT!
(read the comment I wrote here to PaperTrue response for my review!)
Hi Ofir,
Thank you for taking the time out to review us.
We have been in touch with your editor and we see that there were a total of 263 changes with 143 insertions, 102 deletions, 6 formatting changes, and 12 comments in your paper and it is confusing to us as to why you are saying that we made "few cheap changes" to the document.
You've also twice availed our free revision policy, which was delivered to you within 3 hours and 8 hours respectively. Moreover, you did appreciate our editor's work and changed your document based on the comments of our editor.
Although it’s hard to fathom the harshness of your review especially after a good quality express delivery along with two free revisions. We would be happy to go over your document again if you let us know which section/sections you are unhappy with.
Always looking forward to serving you.
Thanks and Best Regards,
The PaperTrue Team
The services PaperTrue provided left a lasting impression on me! Their service was timely, efficient, and cost-effective.
Excellent work, finished much sooner than expected. The reviewer provided personalised and valuable feedback. Strongly recommended.
The modifications made throughout my thesis were extremely beneficial, elevating it to much more professional and academic style.
Great editing. Loved it. Would love to see just a little more wording or phrase options for flexibility as the author.
Nice job! Trust them! They offered checked grammar, word usage and leaving comments on how to improve it.
I would highly recommend this service.
Dear Ziggy,
Greetings from PaperTrue!
Thank you so much for your review. Our editors work extremely hard to ensure your documents is error-free and perfectly written. We have shared your review with the editing team and they are extremely happy. We look forward to wok on your documents.
Thanks and Best Regards,
The PaperTrue Team
Paper True did a great job on my document and provided some constructive feedback. I would definitely recommend it!
Dear Evangelos
Thank you for the rating and such a nice review.
We truly appreciate the recommendations and are glad you had a good experience. We look forward to being of further assistance.:)
Best regards.
PaperTrue Team
I am completely satisfied with your trustworthy service and error-free documents. Thank you PaperTrue team!
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PaperTrue: AI-driven Language Solutions for Your Writing, Editing, and Publishing Needs
Combining human expertise with cutting-edge AI, PaperTrue offers a suite of comprehensive, top-notch language solutions, including AI-assisted editing, proofreading, and publishing services. We empower people by improving the quality of written content. Our vision is to become a global AI-powered writing and editing Software as a Service (SaaS) provider, dedicated to building products that delight customers.
We aim to make language services efficient and affordable and ensure everyone has access to first-rate writing, editing, and publishing support. Our premium products skillfully bring the best of technology alongside human knowledge and experience to the forefront.
Dear Ahmad,
Thank you so much for your rating. We are really happy to know that you liked us.
We look forward to being of further assistance in future:)
Best regards.
PaperTrue Team