PaperTrue has a rating of 3.9 stars from 350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PaperTrue most frequently mention high quality, constructive feedback, and live chat. PaperTrue ranks 28th among Academic Editing sites.
This company responds to reviews on average within 2 days
It was good for the first time. Use more experts.Specialized fields such as geology require experienced professionals.
I'm an author who recently used PaperTrue for typesetting my book. It was a complete disaster. Missed Deadlines: They were weeks behind schedule, with no clear communication or updates. Incompetence: They ignored my detailed formatting instructions and made countless errors. Unprofessionalism: They were unresponsive to my concerns and offered no solutions. Data Concerns: They even hinted at using my book for AI training without my permission! I've wasted valuable time and money, and my book launch is delayed. Avoid PaperTrue at all costs! They clearly don't care about their clients or the quality of their work.
I received the corrected article, all the corrections, comments and suggestions were sensible and very helpful. Process for downloading, making payment and receiving revised paper is fully professional. My the best thanks for whole team of PaperTrue - Adam
Paper true exceeded my expectations. Additionally, their turn around time amazed me. On a scale of 1-10 with 10 being very good, I would rate them 15. I challenge anyone seeking a bonafide editing service, to request a sample from PaperTrue. I guarantee you will not look further. They came through for me with flying colors. Oh, they responded with a clean version within two hours or less. That is what highly unusual. I communicated with the company via live chat."
I am a researcher who has published many papers and proposals, some of them in high-impact journals. I generally know how to write an essay, but since English is not my mother tongue, my essays need polishing. PaperTrue is doing an excellent job, not only in improving the langue, but also to structure my writing. I had two times their service and I am very pleased with their work!
1. Proofreading editor totally unqualified. After their proofreading, I spotted even more English mistakes than the proofreader.
2. The most important file was wrongly delivered. They delivered a wrong file from a different customer!
3. When I requested refund, they argued for hours and hours! Even after putting to Paypal (until yesterday), they still argue! What's the point of arguing? Papertrue delivered wrong file, those files delivered full of English mistake - even worse than my original file. I had spent at least 3 hours to entertain them and prove why they need to refund. (it's just a 2000 words file, and I spend 3 hours - almost longer than writing the concerned file) That's criminal!
Tip for consumers:
Proofreading - full of English mistake after the proofreading.
Editing - downgraded the writing after the so-called editing.
The most important file was delivered wrong, from a wrong customer!
If I can give zero marks, I will.
Still unwilling to refund until now!!!
Products used:
Proofreading - full of English mistake after the proofreading.
Editing - downgraded the writing after the so-called editing.
If I can give zero marks, I will.
Still unwilling to refund until now!!!
PaperTrue had a prompt turnaround on a 28k+ word dissertation. Extremely impressed with the reformatting and APA styling. The editor also found multiple mismatches related to references. I would highly recommend this service.
Paper True has helped me maintain an "A" average for the past two semesters. Their team is professional and offers an excellent service. I also like the fact that they are available 24/7. I would recommend PaperTrue to any wanting a polished product with constructive feedback. Thank you Paper True!
Dear Pole,
Thank you for such a warm comment. It means the world to us. We hope you maintain an A+ for all the coming semesters as well.
Best regards,
PaperTrue Team
Paper true destroyed my novel. Gave me horrible advise. And refused to refund my 4,000$ don't get scammed by this horrible company, with non-existent customer service. STAY CLEAR! Your just getting robbed, and creating more work for yourself.
Hi James,
Thank you for taking the time out to review us.
We haven't received any verification (for eg your order number) regarding this review leaving us helpless to resolve your situation. We are unable to verify you as a genuine customer. We would love to revise your document and ensure you are completely satisfied as thousands of customers have in the past reflecting in the high rating that we have on this platform. Feel free to reach out to us at support@papertrue.com
Thanks,
The PaperTrue Team
I enquired with Papertrue because I had been mistaken about the APA norm and was confused. The editor did an excellent job and went beyond my expectations by not just correcting my spelling but also recommending wording solutions that improved the job's professionalism.
I just recently finished my manuscript. English is not my first language, and I wanted to have my work edited before I submit it to a publishing company. It took PaperTrue 9 days to work on my manuscript. My editors Drew, Susan and Pat did an excellent job copy, line and proof editing my work. They are very mindful making sure the necessary edits were done and at the same time remaining true to the message I want to convey. Within two weeks I landed 2 Christian Publishing companies that are interested in getting my manuscript in their catalogs both in print and ebook format. I'm a first-time author and no rejection letters for me! Thank you PaperTrue! My book "Love... so that the hearts of many will be revealed" will be out by mid next year Amazon, Apple, Barnes & Nobles (Print on Demand). Thank you so much!
Dear Torrie,
Thank you so much for this 5 star rated review and congratulations! We are very happy for you.
Best regards,
Team PaperTrue
PaperTrue's offerings exceeded my expectations. The service provided was of high quality. The content of my study remained unchanged, but the phrase, formatting, and vocabulary were vastly improved. Thank you for reporting the errors. I will absolutely use your service again.
I'd like to thank Papertrue for their trustworthy, professional, and excellent work. Any progress was evident, and I also received clarification and suggestions about how to develop my writing. Now that I have Papertrue, I'll never worry about my publications again. I constantly encourage my staff and friends to make use of Papertrue's linguistic tools.
Since english is our second language and we write many articles for our webpage Hit Iceland it is important to have someone who can edit. Paper True has made corrections and also enhanced the text. Their work is excellent.
Thank you for your thorough and meticulous editing and revision, your comments were invaluable and helped improve my paper dramatically! I am amazed by the quality of the services provided and wish I have found this website sooner! This service will help you fine tune your writing and make it sound academic and professional, it will also help you identify issues with your writing you never realized you had. It is more than simply fixing typos and errors, they review your structure, your themes, style and ideas... etc - its vital for longer papers and for anyone who's not a native english speaker. The editor got back to me on time, and both corrections and suggestions are absolutely on point. Strongly recommended.
Very professional, always delivers on time, from the beginning of the process to receiving finished product you are made to feel valuab.
I like the way I'm emailed a copy of my initial conversation. There was one occasion that the end product was just slightly less that expected and the company gave me a discount voucher.
I would encourage anyone who just needs to get their worked polished up, then this company is going to be an asset to you.
I basically use this service for proofread our technical documents like manuals and specs. Sometimes i am surprised to find that the contents are corrected (a lot of copy pastes in our manual and sometimes i forgot to change a particular term in the copy but you found it and corrected it). I also very much appreciate your suggestions and options and let me review and choose the final one to meet our intension. It is more than proofreading. Thank you
About delivery time, we are usually not so in a hurry but you always deliver the edited one within 42-72 hours. Too fast. I hope your editor is under too much pressure. I prefer correctness rather than fast delivery. Always thanks for your help!
I got several messages after I gave this rating, and the only thing I can say is please stop contacting me in the future, and I won't change my rating. My professor original word is "too many errors on contents and footnotes", in which your editors guranteed that they are all corrected. A perfect excuse of the editor is that he or she is not familiar with the chicago rule on non-English resources, but I got a great service on another website which takes care of my paper more seriously. Before I submit my paper to papertrue, I already discuss my paper with my professor many times and he approved the idea, and he said it will be a great paper if I can reduce mistakes on grammar and footnotes. Clearly, it looks still same to my professor after your edit. You can call me subjective, that's fine. Free service next time? Thanks but no: I cannot take risk on another assignment. At last, no more contact please and I won't respond again.
I just got the final mark for this paper from my professor, the lowest in my class. Like my professor said, too many mistakes in the content and too many errors in footnotes. Its fine to waste 135 dollars to realize that I will never use your service ever again!
I came to know about Papertrue when I needed help with citing and referencing my research paper. This is my first time using their services. My research paper is now as per APA citation with proper referencing. In addition, the editor gave me personal suggestions on how to enhance my writing skills.
Your team did an amazing job with my paper. The proofreader added very clear and helpful comments, and the grammatical edits were spot-on. Thank you so much for the quick turnaround! I will be using your services again.
I have used the editing service many many times, and I honestly think that they did really good job and made my works looked very professional and confident. They never disappointed me. I highly recommend most writers to use Papertrue.
Sometimes as students drafting can be a challenge and when deadline is ticking it can be frustrating. Paper true is great at acknowledging assessment requirements as well as
Giving feed back to improve your assessments. I enjoyed my experience with paper true, fast detailed response and exceeded my expectations.
Terrible service. All our documents were littered with typos, grammatical errors, inconsistencies, incorrect formatting, and confusing or incorrect edits. They were offered an opportunity to do a second edit, which they did, and still the documents were not up to standard. Our request for a refund was refused. Avoid!
Dear Chris,
Thank you for your feedback.
We are disappointed to learn that you were not happy with your PaperTrue experience. We did get in touch with our editing team and we can see that our editors made a total of 693 insertions, 919 deletions, 103 formatting changes, and left 38 comments on your document for a total of around 2000 revisions. In addition to fixing hundreds of errors, our editors substantially edited and enhanced the quality of your document. They also made insightful suggestions to improve the tone and content of your work.
Although our editors try their level best to make your document perfect, they - in extremely rare situations - might miss out on some errors in the document, as humans often do. So, it is precisely for this reason that we offer each of our customers' unlimited free revisions which even you admit we did. When we ask you to highlight the issues that you found in the edit, we do it only so that we can prioritize our focus on those issues, purely in the interest of time. But we did not receive any specific response from you on this matter.
We understand that you are dissatisfied with our service, but we would like to assure you that providing our customers with the highest quality of service is our primary objective, and this is evident in the numerous genuine positive reviews our team has on many review platforms.
We promise you that given another chance, we will surely improve the impression we have made on you.
Best Regards,
Team PaperTrue
I was not assured in my work until it was edited by PaperTrue, so taking advantage of their expertise was very useful to me. The publisher was pleased in the improvements made, and as a result, my research paper was the best. I'm excited to use this service again for my upcoming research articles.
Actually, I really love their feedback.
It is the best proofreading I have ever gotten.
But they made my paper revision later than they promised, almost one day late.
They notified me of the delay early, but I can not say that that was a pleasant memory.
I have willing to use their service again later because their revision itself was really satisfying.
Hey Juntae,
Thank you for taking out the time to review us. We are glad to know that you liked the editing and proofreading work done on your document.
To understand the underlined issue at hand, one of our executive from our support team will be in touch with you immediately and understand how we can make your experience better.
Regards,
The PaperTrue Team
I got my manuscript edited from PaperTrue. Editing & proofreading work was top notch but the suggestions from the editor helped me a lot making the book consistent with the tone that I intended.
Another amazing thing: they also have Typesetting, Book Cover Design and other services that will make the book publish-ready, I feel all set to publish my book by next month.
Tip for consumers:
Simply send your requirements to *******@papertrue.com and you'll have someone to help you in no time
Products used:
1. Editing, proofreading, formatting
2. Typesetting
3. Book cover design
4. ISBN
5. Blurb & Book review
Thank you for taking the time to review us:)
Such appreciation keeps us motivated to do a better job every time.
- The PaperTrue Team
Paper True is amazing, from quality to speed- everything outstanding. Any time i wont hesitate to refer them to anyone. Tried, tested, and confirmed to be super!. Highly professional! I am not kidding try them and you will have an amazing experience.
PaperTrue: AI-driven Language Solutions for Your Writing, Editing, and Publishing Needs
Combining human expertise with cutting-edge AI, PaperTrue offers a suite of comprehensive, top-notch language solutions, including AI-assisted editing, proofreading, and publishing services. We empower people by improving the quality of written content. Our vision is to become a global AI-powered writing and editing Software as a Service (SaaS) provider, dedicated to building products that delight customers.
We aim to make language services efficient and affordable and ensure everyone has access to first-rate writing, editing, and publishing support. Our premium products skillfully bring the best of technology alongside human knowledge and experience to the forefront.
Hi Selina,
We sincerely apologize for the unpleasant experience you've had working with us. This is far from the standards we have set for ourselves, and we'll work hard to prevent such an instance in the future.
A representative from our team has been in touch with you regarding a refund. Do let us know how we can help you further.
Best,
Team PaperTrue