On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PaperTrue Reviews Summary
The overall reputation of PaperTrue reflects a mix of commendable strengths and notable weaknesses. Many customers praise the quality of editing and the professionalism of the staff, highlighting timely delivery and effective communication as key positives. However, concerns arise regarding inconsistent adherence to specific formatting requirements, missed deadlines, and a lack of responsiveness in certain cases. While some users report excellent experiences and recommend the service, others express frustration over errors and inadequate support. This feedback indicates a need for improved consistency in service delivery and better communication to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I very much appreciated the editing and suggestions for changes they made for me.
I was really pleased in the method my Editor used to help me out. She did not simply offer suggestions, but rather guided my own thoughts, and I felt as though I solved my own problems
Actually, I really love their feedback.
It is the best proofreading I have ever gotten.
But they made my paper revision later than they promised, almost one day late.
They notified me of the delay early, but I can not say that that was a pleasant memory.
I have willing to use their service again later because their revision itself was really satisfying.
This my first time writing a manuscript to publish on international journal. Before sending the manuscript, many colleagues ask me to send the manuscript to thelowest level journal (Q4) as the first experience writing manuscript for internationaljournal. They said, It is difficult to publish manuscript on the reputation journal Q1 fornon experience writer. My colleagues avoid such reputation journal for publish theirmanuscript because they are not confidence or are rejected experience. But, with PaperTrue assistance, I become confident writing manuscript perfectly. PaperTrue notconcern on linguistic domain but on the sentence meaning and conceptual systematic, and some of them is including of framework of the research. PaperTrue commentchallenging me to understand the comment and rewriting the manuscript. Thank youvery much PaperTrue for the assistance editing my manuscript. Now, my manuscript havebeen accepted by the top reputation international journal Q1 in education field. Oncemore, thank you PaperTrue, your help is my confidence to write manuscript to publish onreputation journal.
PaperTrue's editing service improved the quality of my papers' language and helped me to publish my papers easily. I found the quality of the edit most impressive. I definitely recommend this service for those who wish to get their research paper edited for publishing in international journals.
Thanks to Rhea, the editor! (Sorry for late feedback I have been busy elsewhere.). We did receive the revised brochure file. Your prompt and quality service is much appreciated.
Thank you Ella, excellent work as usual from you. Also, papertrue work fast, go beyond grammar and spelling delivering high quality.
Dear Rhea Thank you and I appreciate it, I would definitely recommend this to my friends.
Regards Carolyne
Thank you so much! Thank you. This was one of the student file. I shared it without reading it. Thank you for pointing out the mistakes.
I like working with papertrue, they work fast, go beyond grammar and spelling delivering high quality. You can choose to work with the editors you feel comfortable with
Received a 92% on a very difficult paper (8000 words) the editor found a ton of things to improve my paper
I was very impressed with your services! Your service was prompt, effective, and reasonably priced. I am looking forward to using PaperTrue in the future
Penny edited and proofread my PhD dissertation in two weeks at the highest quality. I have to say that this is the best editing experience ever in my academic career. She adopted a collaborative method, the advantage of which is that you could easily follow the process of the editor and more importantly, you can keep an intensive communication with them. The enhanced proofreading service is great. Penny not only corrected my English, but also helped me to improve the ambiguous sentences. I can clearly see how my dissertation was transformed in a good manner. I have recommended this company to my colleagues. For the people, who prepare to proofread the manuscript before submitting it to promoters or publishers, this company is definitely the best choice.
Your team did an amazing job with my paper. The proofreader added very clear and helpful comments, and the grammatical edits were spot-on. Thank you so much for the quick turnaround! I will be using your services again.
It was very quick and very professional I will use PaperTrue for my upcoming works as well
I was in a tight spot and needed help fast. In half the time promised, I had a thoroughly reviewed document that was ready for submission.
I definitely recommend PaperTrue Proofreading for the quality of their work, exceptional turnaround time, affordable services and effective customer service
Des services très professionnels et rapides. J'utilise PaperTrue pour corriger/améliorer des textes que j'ai rédigés moi-même en anglais, et qui nécéssitent la vérfication d'un anglophone qualifié.
From the business
PaperTrue: AI-driven Language Solutions for Your Writing, Editing, and Publishing Needs
Combining human expertise with cutting-edge AI, PaperTrue offers a suite of comprehensive, top-notch language solutions, including AI-assisted editing, proofreading, and publishing services. We empower people by improving the quality of written content. Our vision is to become a global AI-powered writing and editing Software as a Service (SaaS) provider, dedicated to building products that delight customers.
We aim to make language services efficient and affordable and ensure everyone has access to first-rate writing, editing, and publishing support. Our premium products skillfully bring the best of technology alongside human knowledge and experience to the forefront.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Juntae,
Thank you for taking out the time to review us. We are glad to know that you liked the editing and proofreading work done on your document.
To understand the underlined issue at hand, one of our executive from our support team will be in touch with you immediately and understand how we can make your experience better.
Regards,
The PaperTrue Team