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About a month ago, I had placed an order for a particular part from this company. Unfortuneaty, I didnt' get what I received. At first, it was the worng part sent to me. I had described what I wanted and informed them of theri error. After numerous times on their chat line and talking with over three people, the problem was still not resolved. Even though (eventually!) there was a solution. I still didn't get the part that I wanted. However, I was able to return the wrong part to them. But, i will be reluctant to order any parts on any website because of this appearant difficulty.