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Payne GlassesReviews 1,599

4.1

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Payne Glasses Reviews Summary

Payne Glasses has a rating of 4.1 stars from 1,599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price and second pair. Payne Glasses ranks 9th among Eyeglasses sites.

service
277
value
980
shipping
979
quality
976
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Maryland
1 review
0 helpful votes
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Very good quality product
April 20, 2024

Very good quality product. This is my 2nd time ordering from company and will order from them again..

Date of experience: April 10, 2024
North Carolina
1 review
0 helpful votes
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Site was a little complicated, but once I figured it out, everything was ok.

Date of experience: April 7, 2024
Texas
1 review
0 helpful votes
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Frames cough be much sturdier to prevent breakage
April 17, 2024
Updated review

Frames cough be much sturdier to prevent breakage.

Date of experience: April 7, 2024

Cannot edit rx for mistakes
March 20, 2022
Previous review

Cannot edit rx for mistakes. Cannot type in Rx.

Date of experience: February 18, 2022
California
1 review
0 helpful votes
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I have compared numerous websites for Glasses and always come back to your site to order, I have friends that have gone thru competitor sites and have had issues with substandard quality of product, I have ordered from you on many occasions and the products you sell are of decent quality. Thank you.

Date of experience: April 7, 2024

This is my 3rd pair of glasses from your company, I...
April 30, 2023
Previous review

This is my 3rd pair of glasses from your company, I love you easy ordering process and my glasses are always perfectly made.

Date of experience: April 30, 2023
South Carolina
1 review
0 helpful votes
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Easy way to get the glasses I need
April 15, 2024

Easy way to get the glasses I need. Always such great styles

Date of experience: April 5, 2024
Florida
2 reviews
0 helpful votes
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All good like them better as I refunded how to order...
April 15, 2024
Updated review

All good like them better as I refunded how to order the way I needed them.

Date of experience: April 5, 2024

Very easy to use
November 23, 2022
Previous review

Very easy to use

Date of experience: November 23, 2022
North Dakota
1 review
0 helpful votes
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99.9% overall, just because nobody is perfect
April 15, 2024
Updated review

99.9% overall, just because nobody is perfect. I love Payne

Date of experience: April 5, 2024

I've been a Payne customer for years and have always...
March 30, 2024
Previous review

I've been a Payne customer for years and have always (99%) been happy with the glasses, the prescription accurateness and delivery. I use Payne Glasses for my entire family.

Date of experience: March 20, 2024
Florida
2 reviews
0 helpful votes
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The glasses are very nice, no problems. Fir and finish is quite good and the prescription was done right.

Date of experience: April 2, 2024

A little confusing but I managed to complete it
January 16, 2023
Previous review

A little confusing but I managed to complete it

Date of experience: January 16, 2023
Maryland
1 review
0 helpful votes
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Please with the several pair of glasses I've purchased

Date of experience: March 31, 2024
Texas
1 review
0 helpful votes
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Amazing would definitely recommend to anyone. I have loved every product I have bought way cheaper than any eye doctor office

Date of experience: March 28, 2024
California
1 review
0 helpful votes
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Will order from Payne Glasses every time
April 6, 2024
Updated review

Will order from Payne Glasses every time. I've been buying my glasses from them for a few years now and have loved every pair!

Date of experience: March 27, 2024

Love every pair I've gotten!
January 15, 2024
Previous review

Love every pair I've gotten! Will continue to order more!

Date of experience: January 15, 2024
Arkansas
2 reviews
0 helpful votes
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Great company
April 6, 2024

Great company. Great customer service. I wish they offered a better variety of frames.
It would be super nice if they could obtain like a Nike brand frame, although I know the price would increase.
Great Company will order again. This is my third pair.

Date of experience: March 27, 2024
Pennsylvania
1 review
0 helpful votes
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.,...
April 6, 2024
Updated review

.,...

Date of experience: March 27, 2024

All great!
January 20, 2024
Previous review

All great!

Date of experience: January 20, 2024
Pennsylvania
2 reviews
0 helpful votes
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This has been resolved. It doesn't change my opinion.
I received my glasses and I was not able to see clearly. I contacted the company and per their instructions, returned them for a remake. I followed all the requests including taking pictures and sending a second copy of my prescription. Unfortunately the problem has not been resolved. In reality the distance vision is actually worse. I understand that I opted for the 100% exchange and that I did not purchase the warranty. However, I was very surprised by the lack of concern or follow up to the remake or my satisfaction.
I took my original glasses to an independent doctor's office along with the glasses I received from Payne. After full examination of both they were able to easily determine that the line of bifocal was extremely high on the lens and that I was actually looking through the intermediate portion of the lens. This prevented me from seeing clearly with either line of vision. This was the same problem with the first pair I received.
Unfortunately, I will just have to live with a $107+ mistake. The other office will remake my lens correctly at twice the cost. In this case, they will ensure the lenses are correct WITHOUT having to purchase a warranty or be subject to a one time exchange. I am very disappointed in the quality and service Payne Glasses has provided.

This has been resolved.

Date of experience: March 26, 2024
Illinois
1 review
0 helpful votes
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Good price, nice material,fast and excellent service

Date of experience: March 25, 2024
North Carolina
1 review
0 helpful votes
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I have ordered a few times from here and have loved each ordered! From my glasses to my girls glasses!

Date of experience: March 23, 2024
California
1 review
0 helpful votes
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Very reasonably priced and I love all four pairs I have purchased. Didn't take long to receive them at all after ordering and the customer service is spectacular

Date of experience: March 23, 2024
Virginia
1 review
0 helpful votes
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Very pleased with the quality of my glasses and how quickly I received them. They were exactly as described and I appreciated how detailed the measurements were on the website, so I knew they would fit my face.

Date of experience: March 23, 2024
Hawaii
1 review
0 helpful votes
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I have bought over 20 pairs of glasses from Payne Glasses for myself and my family. Never had any problems and love the prices and selection. Less than a third of the cost I used to pay at my optometrist with insurance!

Date of experience: March 23, 2024

Great glasses with the best prices!
June 18, 2023
Previous review

Great glasses with the best prices!

Date of experience: June 18, 2023
Nevada
2 reviews
0 helpful votes
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I have bought numerous pairs of glasses for my son...
April 1, 2024
Updated review

I have bought numerous pairs of glasses for my son and myself. I recommended oaynglasses.com to everyone.

Date of experience: March 22, 2024

All of the glasses (frames and lenses) I have purchased...
September 28, 2023
Previous review

All of the glasses (frames and lenses) I have purchased have been high quality. They are the best on-line eye-glass company I have purchased from.

Date of experience: September 28, 2023

From the business

Payne Glasses is a leading provider of eyeglass lenses and frames at the most competitive prices on the market. They offer comfortable and stylish prescription glasses online at prices everyone can afford, starting at $5.95. They specialize in progressive/multifocal lenses, currently offering over 7 different progressive designs: regular and beginner's progressive lens designs, computer and office designs, drive progressives, sports progressives, and even more!, they also offer light-responsive blue light blockers, and have the capability to add prism to any type of lens, multifocal lenses included! Their 1.74 high index lens provides a sleek, lightweight design that will make strong prescriptions go unnoticeable. Delivering high-quality products at affordable prices and combining it with exceptional customer service, Payne Glasses mission is "Eyeglasses for Everyone"!


payneglasses.com
Pittsburgh, PA, United States
+349