Payoneer

Overview

Payoneer has a rating of 4.5 stars from 9,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.

service
441
value
391
shipping
264
returns
256
quality
379
This company responds to reviews on average within 2 days

Instant Feedback

1 review
+234
How would you rate Payoneer?
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California
1 review
0 helpful votes
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Loyal Customer!
February 7, 2025

I have been with Payoneer since 2015 and have only been disappointed with their services ONCE through the 10 years. Otherwise, I will forever be loyal because they go above and beyond to ensure they satisfy their customers' needs especially where security is concerned 📢. Huge shout out to Joanna and Crizel for their wonderful customer service today!

Date of experience: January 28, 2025
Belarus
1 review
0 helpful votes
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No help in solving my problem.
March 1, 2025

The technical department has not been able to solve my problem for 6 months so that I can receive and send payments within the network. I contact the support service every week for 6 months. They cannot solve my issue. I only receive messages with words of apology for the current situation and to wait for an answer to my email, but for 6 months I have not received a single message. It is very sad that Payoneer cannot help its client so that I can send payments within your system.

Date of experience: February 19, 2025
South Africa
1 review
0 helpful votes
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Quick effective and efficient assistance
February 21, 2025

Payoneer customer care makes sure u helped with the best possible resources. I had a huge challenge with uploading my documents and couldnt receive any payments. But they assisted me swiftly with remarkable outcome.

Date of experience: February 10, 2025
North Macedonia
1 review
0 helpful votes
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Outstanding Customer Care Experience
March 14, 2025

I have been using Payoneer for 15 years now, and their service has been outstanding so far. Whenever I have contacted Payoneer, the support team has been incredibly patient, attentive, and genuinely seemed to care about my concerns. They took the time to listen to my issue thoroughly and asked pertinent questions to ensure they fully understood my situation. Not only was my problem fixed, but I also felt valued and appreciated as a customer. This level of transparency and dedication is rare and commendable.

Date of experience: March 4, 2025
Portugal
1 review
0 helpful votes
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Paul support
February 27, 2025

Paul was supportive and sympathetic when I discovered that I had been robbed. He professionally assisted me in blocking my card and issuing a new one. He also helped calm my anxiety, and not a penny was lost from my account—which, at the moment, holds all my money. Thanks to the team, everything was handled promptly and successfully. My gratitude knows no bounds.

Date of experience: February 17, 2025
Jamaica
1 review
0 helpful votes
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Account approval
March 29, 2025

There was some type error when I signed up.for payoneer input D.O.B incorrectly and received email to verify my personal information, sent email and then received another that information was insufficient so I called in and spoke with an agent she explained to me what happened and how she will work.on the matter to get this resolved though I don't remember her name I was pleased with the way she handled my concerns.

Date of experience: March 19, 2025
Japan
1 review
0 helpful votes
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Connect my Ebay account
February 8, 2025

I want to confirm that my eBay and Payoneer accounts are connected. After providing my ID for Payoneer, the response was clear, and I understood that my eBay account is responsible for the connection.

Date of experience: January 29, 2025
Afghanistan
1 review
0 helpful votes
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A Lifesaver for International Transactions
March 9, 2025

Overall, Payoneer has been a reliable tool for handling cross-border payments, but it's important to weigh the costs against the benefits to determine if it's the right fit for your needs.
The platform is user-friendly and has made it convenient to receive payments from clients across the globe.

Date of experience: February 27, 2025
North Carolina
1 review
0 helpful votes
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Professional and Accessible.
March 7, 2025

Payoneer is designed with security, transparency, and professionalism in mind. Be sure to sign-in and check inside your Payoneer platform often, especially with the first few uses, and or changes you make to your account. This is the best way to partner with Payoneer for timely, secure, (and more affordable:-) transactions. Go Payoneer!

Date of experience: February 25, 2025
Florida
1 review
0 helpful votes
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Exceptional customer care
February 20, 2025

She kindly explained explained everything to me at Payoneer- solved my issue and guided me - Helped me understand, was patience -unhurried. Gave time. There was no waiting time when I called, call was answered promptly.

Date of experience: February 10, 2025