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PayoneerReviews 9,902

4.5

From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


payoneer.com
Founded in 2005
+231
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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
449
value
399
shipping
270
returns
263
quality
386
This company responds to reviews on average within 3 days

Instant Feedback

1 review
Ukraine
1 review
0 helpful votes
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Thank you, Payoneer
July 30, 2025

I am completely satisfied with the cooperation with Payoneer
The customer service is at a very high level!
Thank you

Date of experience: July 20, 2025
Bangladesh
1 review
0 helpful votes
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Fast, caring and solved my problem
July 29, 2025

My account was locked. Customer care helped me a lot fast and secure way.

Date of experience: July 20, 2025
Saudi Arabia
1 review
0 helpful votes
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With customer service help, open a new account was very easy, representative was very polite, and knowledgeable,
Thank you PAYONEER

Date of experience: July 20, 2025
Belize
1 review
0 helpful votes
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Most Reliable
July 29, 2025

Have been using payoneer for years and they have never failed me yet. Reliable

Date of experience: July 19, 2025
Albania
1 review
0 helpful votes
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GREAT TEAM
July 29, 2025

Best Service, the support help me to resolve my problem very quick and she was very polite

Date of experience: July 19, 2025
Viet Nam
1 review
0 helpful votes
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A refund from our Payoneer SGD balance has been stuck for over 3 months, with no resolution. Despite daily follow-ups, all we've received are vague, repetitive responses — with no clear explanation of what happened, how it will be resolved, or when. If you rely on receiving payments from clients in a timely and transparent manner, I cannot recommend using Payoneer.

Date of experience: April 14, 2025
Jamaica
1 review
0 helpful votes
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The best app
July 28, 2025

A very good app, I recommend this app to users who have a business and would like a USD or other currency account.Easy to use and time efficient.

Date of experience: July 18, 2025
Ukraine
1 review
0 helpful votes
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5 stars, thank for resolving my problem
July 28, 2025

5 stars, thank for resolving my problem very fast………..

Date of experience: July 18, 2025
California
1 review
0 helpful votes
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Good customer service
July 28, 2025

It is good experience with payoneer team.
Looking forward to do more business with payoneer. Thanks

Date of experience: July 18, 2025
Texas
1 review
0 helpful votes
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Fast answers
July 27, 2025

The agent was friendly and fast. I got a solution in regards my acoung so I could get my payment from my job

Date of experience: July 17, 2025
Virginia
2 reviews
3 helpful votes
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Payoneer is a great service
July 26, 2025

I have been working with Payoneer for a number of years now, and they are always on time with the information we need, and the payments into our account.

Date of experience: July 16, 2025
TT
1 review
0 helpful votes
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Customer service
July 26, 2025

Payoneer customer service was very helpful and managed to solve my problem

Date of experience: July 16, 2025
Israel
1 review
0 helpful votes
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Quick and easy solution to my problem
July 26, 2025

I contacted about a credit card that was sent to me and was not received and after speaking with customer service I was issued a new card and it was sent by registered mail.
Thank you for your support and quick response

Date of experience: July 15, 2025
Jamaica
1 review
0 helpful votes
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Excellent Services
July 26, 2025

I've been using Payoneer services as a freelancer for over six years and I have never had any issues in receiving my funds. Now that I'm expanding into different business aspect I'm confident it will be smooth sailing.

Date of experience: July 16, 2025
Oregon
1 review
0 helpful votes
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Chinese are good
July 25, 2025

Your representative are nice, but Chinese representative really know how i feel and help me through, the other are nice too, but didn't solved my problem, just keep me waiting n waiting n waiting..

Date of experience: July 15, 2025
Italy
1 review
0 helpful votes
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Didn't fix the security questions issues
July 24, 2025

I called and ask to help me with the security questions because i don't remember it, i try so many time to reset the password but it's keep me have the security questions issues

Date of experience: July 14, 2025
China
1 review
0 helpful votes
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关于年费扣费方式与缓冲期问题
July 24, 2025

希望客服增加专业知识,能够第一时间回答所需问题。还好,事后通过补发邮件成功解答了我的问题。希望客服增加专业知识,能够第一时间回答所需问题。还好,事后通过补发邮件成功解答了我的问题。

Date of experience: July 14, 2025
China
1 review
0 helpful votes
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工人客服业务能力较高
July 24, 2025

在提交法定代表人身份证照片非常清晰可见字符及头像,多次出现提示不清晰状况,在我们电脑上打开身份证其字符及头像可见,真让人感到不可思意。工人客服业务能力较高,能够专心为客户解释协调处理问题

Date of experience: July 14, 2025
El Salvador
1 review
0 helpful votes
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My payment should have been released since last Wednesday 7/9/25 and is 7/12/25 and I still have not received a good answer or my money 😡

Date of experience: July 12, 2025
China
1 review
0 helpful votes
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Rate for payoneer
July 21, 2025

The platform is secure and reliable, and the service is also very good

Date of experience: July 11, 2025