paysafecard

They closed my account with after several years without giving a reason (for internal reasons). I found a bug in their system and reported it directly to the customer service team. I made a full explanation and showed where the error was. They asked for the personal information: address in details, my all private data with my parent names, they asked for bank page screenshot, bank statement and ID card, I sent them all, after that they close my account with permban without possibility to create a new one. I have completely nothing to hide. I've done for other companies similar things and have never encountered a similar behaviour. I reported it to the European institutions.

Requested a refund, due to other circumstances. Needless to say, they took the money from the paysafe account, and never refunded. Had to report to the Canadian fraud, and low and behold paysafe was listed on the site.

How on are these clowns still alive.
Can't even get service in Australia.
Now bunch of Indian mf trying to scam me on another angle. IF YOU THINKING OF GETTING PAYSAFE DONT.
They should be called SCAMSAFE
$200 I CANT EVEN ACCESS IT...
NEVER AGAIN

While it is *technically* possible to use them and not have problems there is a high probability that you will. Should you be unfortunate enough to encounter one you might as well consider your money GONE. They seemingly lock cards at random and will not under any circumstance return your money to you without providing them with a birth certificate or passport or other really sensitive information. Many people have been ripped off by these guys even AFTER forking over all their identification. If you are looking for a prepaid service to use stay FAR away from this one. They are not to be trusted.

App showed a balance but their website said invalid card number. I am unable to make online purchases and their support could not assist because there was no transactions. I just requested a refund and I'm worried i won't get it now after seeing these other complaints.

Absolutely love using this card... with my extreme paranoia of identity theft and the likes I feel like I can safely buy things online again.
All anyone needs is to get a code (go to the local gas station or whatever - give the guy €50 and he gives you a pin code), then you can go from there. All major gaming sites accept the card as well as amazon and itunes. And if, by chance, other online shopping needs should be met, the HP offers a great variety of other sites and services that accept the card! It is really a great idea and so very easy to use.

They told me rates in the beginning but charged higher processing fees at the end of the month. They don't take out fees per transaction but a lump sum at the beginning of the next month. Dropped them after 1 month but still got changed for 2 months.
Returned all equipment on 6/7/2023 and I have proof from UPS that it was delivered on 6/12/2023 at 9:24 am.
10/24/2023, Paysafe did an ACH from my bank account for $599 for a $49 device. Said they have an addendum that allows that to do that. Gave me a run around about this whole situation. Spent 2 1/2 hours changing bank accounts, changing deposits and withdraw accounts.
Claiming that they are sending me a full refund.

Shady company: got a paysafecard as a gift. I didn't know about a monthly maintenance fee until i tried to deposit and i was 3€ short of the minimum deposit amount.
Now i can only deposit 20€ instead of the original 25€ which leads to me losing 2€ more.
They should really write about that maintenance fee somewhere on the card/receipt, it's only visible on their website.

So bought a €50 paysafe(not a first time), wanted to use and got blocked for security reasons apparently?! Sent all the documents, answered all the questions just to get a refund form after 6 days of waiting which won't even let me upload my documents nor accept my address! The customer service is abysmal with no explanation or help at all!

I have brought 2 tickets one of 100 Romanian RON, and one of 300 RON.
I used that of 100 RON, and when i tried to use the other one of 300 RON, the pin was locked.
I send an email to them, and they request all my personal info, to give me a refund.
They never give me an explanation, why that pin was locked.
Of course i did not send my info to them, because i don't know who they are.
And i'm pretty sure they can see that ticket was't used. So they simply could send me another pin. But instead they ask for all my personal info, thing that i consider suspicious.
And now i just lost 300 RON equivalent of 80 dollars.
So better avoid using this company products!

The company completely ignores customers, disinterest despite many messages sent. The company ensures that the verification takes several minutes. And it already takes several days. I cannot use my own money. They don't reply to emails.

Not all paysafecard are all paysafecard

There is many variation in usage and it is not clearly informed up front.

There are many restrictions to some paysafecard and it takes ages to get refunded. Me personally are trying to get refunded since 12 April, the case went to "right department" at second of may and still today I didn't get any refund or update...

I want to add my experience to the other reviews i have read. I opened a paysafe account and placed £10 in it. As soon as i tried to use the card, it was blocked for security reasons. They asked for documentation, which i tried to provide, but however many times i tried to supply an image of my passport, they claimed it was not a good enough image. I eventually gave up on that £10 and started to use their vouchers which you can buy in shops and use with a PIN instead. This worked a couple of times. But today, after buying two £10 vouchers, they were blocked for security reasons. I was given a link to paysafecard to request a refund - but again, was required to give lots of personal information and provide passport details. The whole idea of using these vouchers is to pay with safety and anonymity. And they will probably start messing me around regarding the documents again. I doubt that i will see that money again. It's a scam. Don't use them.

Once you make your first purchase they will block your account and take the rest of your money. If you want to get it unblocked they will ask for your id and then they will still not unblock it. They are selling these scam cards in common stores to target vulnerable customers. Don't buy anything from these shady crooks and tell everyone you know not to buy it!

Too bad you can't give 0 stars. To start i bought a psc and used it on my account and when i tried to buy something online with it they blocked my account. When i asked them (Took about 2-3 weeks to respond) why they did it they told me it's because i broke one of the rules but they couldn't tell me why. So now they closed my account, and do not allow me to make a new one. Honestly one of the worst payment options i've ever had.

A way to pay online so your info isn't available if the site gets hacked. Sounds great, right?

But this isn't that. I looked up the outlet locations closest to me and went to all FOUR of them. They were all legitimate addresses and even the names on the site's locator matched the business names. NONE of the businesses had ever heard of paysafecard. None.

Everything that everyone has said below is true. Paysafecard take your money and then when you try and use their card to make an online purchase, they block your card "for security reasons" and send you a form to fill in. Even if you fill in that form and return it to them, along with your ID and personal details (as they request), they will not unblock your card and let you use your money. If you send them any e-mails to query this they just ignore you. They're just thieves; it's as simple as that.

Suspicion of fraud, I have called the Helpdesk very unfriendly btw. And after 16 hours still no resolution, they just hang the phone up. I have send them everything and this company I wouldn't recommend to anyone. Please don't buy this.

They lock your card that you bought with your own money for no reason, and then charage 3 Euro each month from it.
"We are prompted to charge a maintenance fee of EUR 3 - per month after 6 months after purchase. This fee will be directly deducted from the balance of your paysafecard. This is necessary to cover additional administrative costs."

I was writing here an Review some weeks before that Paysafecard took all my money from my card for an fee and i was waiting weeks... i was giving 1 Star...

Now i give 3 Stars because they helped me with two paysfafecards worth my lost amount!
Only the waiting time of 6 weeks was not great.

They don't have anyone in customer service? There is no chat, the response emails are all automatic. There is no phone. I have spent 5 days trying to resolve a difficulty that they are not able to resolve so that my identity is recognized (which is clearly because there is no human on the other side reading the documentation). The service is lousy. I do not recommend that anyone have a service with which you have no means of communication.

These guys took over the wallie-cards, I had an old one and wanted to refund it because I can't do anything with it anymore, after waiting 4 days, and doing a lot of effort because they don't accept pictures larger than 2MB, and they don't want links. I got to hear the card was recently spend, $#*!ing bull$#*!, I haven't spend anything. They took my $#*!ing money and they won't reason or listen like normal human beings.

I have 50 euro in my paysafecard account. I asked for a refund. They said the money will be refunded to my bank account and asked for my info. I've sent them everything they asked: bank account, ID. I have a verified account. They haven't replied ever since and every month they charge a fee. 50 euro doesn't bother me, it's the scam that does.

Update: I got a reply. They asked me for the pre-paid cupons. After I took a better look, I've found out paysafecard is the property of an Austrian company. So I called in Austria and customer support told me what to say. I got an email saying there was a technical issue and they couldn't send me the money. After another call in Austria I finally got my money back. Well... only half.

It's still a bad company.