• Paytm

Paytm

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Overview

Paytm has a rating of 1.5 stars from 770 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Paytm most frequently mention customer care, bank account, and many times problems. Paytm ranks 835th among Discount Shopping sites.

  • Service
    93
  • Value
    80
  • Shipping
    72
  • Returns
    74
  • Quality
    73
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
91
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How would you rate Paytm?
Top Positive Review

“Calls... customer care number 098., 83,66-18., 43paytm”

Rajendra K.
11/2/21

1. Paytm Customer Care number 09883-66-1843 This Diwali Best offers. CashBean 2. Download the CashBean app from the Google Play store. 3. Register yourself via phone number on the app. 4. Select the product you are looking for. 5. Fill in the loan application form with your basic information, enter the loan amount you want to borrow, and submit the application. 6. CashBean is merely a facilitator providing the Platform for any person in need of financial products... CashBean is **not** a Financial Institution under the Companies Act, 2013 or the Banking Regulation Act, 1949 or any other laws for the time being in force in India. 7. It is true that banks will not allow their money to let-go easily. A due course of action will take place. But if one is unable to pay personal loan EMI (say), this does not make him/her a criminal... **Loan defaulter will not go to jail**: Defaulting on loan is a civil dispute. EMI..

Top Critical Review

“Fraud - cheap,not able for 1 star I want given 0”

Lovely J.
12/22/23

Paytm in now days really a fake and fraud company, they offered me lifetime sound box for per month charges but after 15-15 days without any notification they deducted 80,80 rs...many times I called to customer care but they only generating fake tickets and when I said send me written mail for my query,never they send if Paytm not fraud then why they are not providing me written mail,and not refunding my money and not closing sound box tooo...i humble request to all user never use Paytm offered fake services,many shopkeeper also suffering with money deduction by Paytm while they are not using sound box

Reviews (770)

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Reviews that mention popular keywords

customer care (200) bank account (31) customer service (65) customer support (27)
Thumbnail of user rahulk490
India
1 review
0 helpful votes
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July 27th, 2022

PayTM Toll free. *******. *******. At us available PayTM Toll free. *******. *******. At us available PayTM Toll free. *******. *******. At us available

Thumbnail of user murtazae
India
2 reviews
0 helpful votes
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May 27th, 2018

After the exposure of pytm we all should take a pledge as indian citizens to uninstall paytm and the government who did this.

Thumbnail of user shrutis5
India
1 review
0 helpful votes
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December 10th, 2015

Love to shop from paytm. The quality of product is good and delivered on the time. Their services are also good.

Thumbnail of user madhum10
India
1 review
0 helpful votes
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May 7th, 2017

Vikas is a good explanition about our problem
I just book my bus ticket on 29 Apr. But bus ticket will cancelled we didn't get refund money till now

Thumbnail of user sidhantk1
India
1 review
0 helpful votes
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July 2nd, 2017

I ordered a VU television on paytm
The delivery date was 29 th to 30th June
It's 2nd July
I still haven't received the order
And no customer service agent is picking up the phone

Thumbnail of user ranjana6
India
1 review
0 helpful votes
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December 17th, 2016

Meta 800 ka balance 800 nhi hua me 15/12/16 se baar baar camplend kar rha hu kuch nhi ho rha 48 hrs ka time dete h mall bhi ki kuch nhi hota very bad serves Paytm ke castmar bhi aya the uske 200 kat gya uska bhi kuch nhi hua mene ek castmar se 86 rs liye uska saksasfull ka gya par payment nhi ayi camplend ki kuch nhi hua

Thumbnail of user vruxap
India
1 review
1 helpful vote
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October 30th, 2017

Successful message arrived, but no balance is done.
Even no help is provided from them.
Very bad and feeling cheated.

Thumbnail of user sivak3
India
16 reviews
14 helpful votes
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January 23rd, 2018

I am using morethan 4 years for recharging mobile for my family members nice to use and work super and i purchase 4 items also good working site

Thumbnail of user akshays14
India
2 reviews
0 helpful votes
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September 1st, 2017

Paytm vaalo tumhari maa ki choot randi vaalo ma chod dunga tumhari saalo mera paytm block kr diya randi vaalo mera paytm on kro tumhari ma ki choot saalo documents bhi de diye saalo call utha ke hold kar dete ho tumhari ma ki choot agar active nhi hua na to aag lga dunga paytm care me noida sector 5 me jaake in kro ise*******850

Thumbnail of user sushils14
India
1 review
0 helpful votes
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February 19th, 2021

Damage product received no contact of paytm customer care 3rd class service... after sale no response

Products used:
Home theater

Service
Value
Quality
Thumbnail of user ajeeta
India
1 review
1 helpful vote
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July 26th, 2018

I use Paytm in my account *******rs and Paytm done fraud sum of amount ******* rs widraul on my Paytm wallet I am shocked. I complained to Paytm costumer care he says I am sorry sir I cannot help u and my confidential details are also disclose by Paytm aadhar card number my address I have a bad experience to Paytm plz use carrefully friends

Thumbnail of user srir24
India
1 review
0 helpful votes
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May 2nd, 2018

It's over all bad paytm can't change nominee details and further i need to rectify for this problem to change nominee details in my saving account.

Thumbnail of user mehulj
California
1 review
0 helpful votes
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February 16th, 2017

There is no channel to connect to Paytm... No Customer care...
Queries are not addressed likely as well..

Thumbnail of user ananyad6
India
1 review
0 helpful votes
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October 26th, 2021
Verified purchase

They took Rs2500 for the Paytm sound box and after various follow up still have replaced it or returNed the money inspite of mails.

Products used:
Paytm sound box

Service
Value
Shipping
Returns
Quality
Thumbnail of user lenac33
India
2 reviews
0 helpful votes
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July 10th, 2019

I have order item number of three but i have received only two,

Bad services
This is our product id number - *******380

Thumbnail of user ros4562
India
1 review
1 helpful vote
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August 16th, 2017

Paytm is following return policy.
It is cheating customers by making error in the website so that the customer can not give the return request.

Thumbnail of user nikhara
India
1 review
0 helpful votes
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June 24th, 2021

Though their products are great but their services are pathetic. Hoping they will improve it in near future or else they will collapse sometime soon.

Products used:
POS machine

Service
Value
Shipping
Returns
Quality
Thumbnail of user sheenam18
India
15 reviews
264 helpful votes
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December 11th, 2015

Paytm is good for earning talking. Even i shopped from this site. I like the services and its good for me

Thumbnail of user vjm1
India
1 review
3 helpful votes
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November 2nd, 2015

Dont... ever ever buy products from paytm their customer care is pathetic. It was totally horrible experience buying product from paytm

Thumbnail of user rajar10
India
1 review
1 helpful vote
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August 8th, 2016

I have transferred money from wallet to bank account 6 days back till not credited to account not refunded to wallet as well. This is fraud site

Thumbnail of user vinayp7
India
1 review
0 helpful votes
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September 3rd, 2017

It's hell app not user friendly and not helpful to me and my money has been blocked not able to change the password also

Thumbnail of user deepeshk2
Hong Kong
1 review
2 helpful votes
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March 7th, 2015

"cash on delivery" option not available on paytm so be sure before purchasing any product form paytm.

Thumbnail of user anilb27
India
1 review
0 helpful votes
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October 27th, 2020

Things which should take a minute or so take days to do. Simple things like changing a bank account take days, many complaints and still waiting

Thumbnail of user tabrezs1
India
1 review
2 helpful votes
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April 15th, 2017

I lost 1498 rupees from my paytm wallet and I have no way to get back my money. No call centres, no contacts, nothing they have

Thumbnail of user pratikr1
India
1 review
1 helpful vote
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December 30th, 2016

Dont use Paytm. Unnecessary deduct money from wallet. And there no call center for our queries.
Please dont use Paytm

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About the business

Paytm.com - Make Instant Digital & Utility Payment, grab latest Entertainment Tickets Online with Great Offers and Discounts and let your Travel be much easier & fun-filled! Free Payment Gateway

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