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Paytm

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Overview

Paytm has a rating of 1.5 stars from 770 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Paytm most frequently mention customer care, bank account, and many times problems. Paytm ranks 835th among Discount Shopping sites.

  • Service
    93
  • Value
    80
  • Shipping
    72
  • Returns
    74
  • Quality
    73
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
91
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How would you rate Paytm?
Top Positive Review

“Calls... customer care number 098., 83,66-18., 43paytm”

Rajendra K.
11/2/21

1. Paytm Customer Care number 09883-66-1843 This Diwali Best offers. CashBean 2. Download the CashBean app from the Google Play store. 3. Register yourself via phone number on the app. 4. Select the product you are looking for. 5. Fill in the loan application form with your basic information, enter the loan amount you want to borrow, and submit the application. 6. CashBean is merely a facilitator providing the Platform for any person in need of financial products... CashBean is **not** a Financial Institution under the Companies Act, 2013 or the Banking Regulation Act, 1949 or any other laws for the time being in force in India. 7. It is true that banks will not allow their money to let-go easily. A due course of action will take place. But if one is unable to pay personal loan EMI (say), this does not make him/her a criminal... **Loan defaulter will not go to jail**: Defaulting on loan is a civil dispute. EMI..

Top Critical Review

“Fraud - cheap,not able for 1 star I want given 0”

Lovely J.
12/22/23

Paytm in now days really a fake and fraud company, they offered me lifetime sound box for per month charges but after 15-15 days without any notification they deducted 80,80 rs...many times I called to customer care but they only generating fake tickets and when I said send me written mail for my query,never they send if Paytm not fraud then why they are not providing me written mail,and not refunding my money and not closing sound box tooo...i humble request to all user never use Paytm offered fake services,many shopkeeper also suffering with money deduction by Paytm while they are not using sound box

Reviews (770)

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Reviews that mention popular keywords

customer care (200) bank account (31) customer service (65) customer support (27)
Thumbnail of user crazyb8
India
1 review
0 helpful votes
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September 30th, 2019

Thank you paytm Paytm customer care numberThank you paytm Paytm customer care number numbernumber numbernumber

Thumbnail of user avinashp3
India
1 review
3 helpful votes
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December 7th, 2015

Hi All,

I have done 3 transactions and had all the 3 bad experience with PayTm. No doubt they give some cashback to your wallet, which you can use for further purchase or for recharge. But their customer service is very poor.

I had ordered for a key chain and a SD card on 25th November, both got assigned to different vendors. The probable delivery dates were 2nd December and 3rd December, both are working days, so I preferred to give office address. But SD card got delivered on 28th, which is a non-working day and the key chain on 30th which I had planned as for holiday.

Both the delivery guys insisted me to come and collect it from my office address on the specified days, they were not ready to hold it till I come back to office on a working day. When I highlighted on the probable delivery date which was shown to me, they were not ready to listen, instead forced me to go all the way to office and collect.

Now recharge, I did recharge of MTS and TATA SKY. Even after a week of recharge through PayTM, where the status is shown as success, my respective accounts are not updated with the balance.

WORST IS, THEY DON'T HAVE A CUSTOMER CARE CENTER WHICH IS MANNED. ONLY THE VOICE BASED ASSISTANCE IS GIVEN, WHICH NEVER ADDRESSED MY QUERY.

NEVER GO TO PAYTM

Thumbnail of user sanjayk67
India
2 reviews
0 helpful votes
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December 13th, 2019

Paytm Care number *******439\\*******826
Paytm Care number *******439\\*******826
Paytm Care number *******439\\*******826

Thumbnail of user deepakk66
India
1 review
0 helpful votes
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April 19th, 2019

PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM

Thumbnail of user abhilashr
India
1 review
0 helpful votes
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February 26th, 2017

Its froad company. No customer support i was lossed ma '5225' ruppee on this paytm wallet. And not refund it their history ahows only up to 3 rd jan

Thumbnail of user mhademok
India
1 review
0 helpful votes
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June 16th, 2021

It's been one month, still I dint got my Refund from Paytm O/no *******3870, Complain No: *******

Service
Thumbnail of user nitins15
India
1 review
0 helpful votes
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March 25th, 2017

Mere dwara Jo product book Kiya Gaya whose product car cable box se mujhe Mila aur US box Main Phone Kisi Aur company Kaha Tha box ke andar phone change kar ke Mila Mujhe Main ******* ka phone kiya tha oppo F1 Plus aur Mujhe box ke andar yuphoria Ka phone Mila Wo bhi kharab phone Jab aap ******* rupay dekh kar 7000 ka phone mil jaaye aapko Wo bhi kharab second hand toh aap ko bhi samajh sakte hain ki mera experience kaisa raha hoga aap ki company ke liye mai Aage Se Har Kisi Ko suggest Karunga ki mai apna koi bhi product online na kari De Kyunki aap log kam comprise to d- kehte hain par comprise main usse bhi kam price ki product dekhte hain aur woh bhi change kar ke second hand

Nitin Sharma
*******970

Thumbnail of user vijayt2
India
1 review
1 helpful vote
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July 9th, 2016

I made this order on 29th Jun. As per your committment this produts would reach 4-7th july to me. But still today is 9th July and I don't get this product yet. When I called to delivery courier on 6th July to customer care they told me that I will get my product today(6th July). Now today is 9th July, I called again to cutomer care now they told me that they have some operation issue so they are not able to send product today, they need 48 hours again.

Please find the attached pdf file where I saw that on 5th July products reached to Mumbai Mahim Branch.

Even I trust on paytm from long time, and I used from long time for paid my mobile recharge, mobile bill payments and light bills, as per that trust I booked product and make payment before because of that trust, but you people broken the trust.

I recieved asgard watch from ECOM EXPRESS today. But didnt get my other 3 watches.

I booked 4 watches togather, but still get only single watch and didnt get any response from anyone regarding my watches.

This is not fare that I made payment first and after that you broken your commiment for delivery, and no information about my products and no one can reply me.

Thumbnail of user chandreshk2
India
1 review
1 helpful vote
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August 2nd, 2018

NEVER SHOP WITH PAYTM, TOTALLY TIME WASTE AND MONEY WASTE... I GOT DUPLICATE PRODUCT AND ASKED FOR RETURN JUST NOW

Thumbnail of user megharajj1
India
2 reviews
1 helpful vote
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April 14th, 2021

I am using Fastag he lost my amount 430 So I don't believe on Paytm is also China App, He cancelled cash back.

Thumbnail of user chetand1
India
1 review
9 helpful votes
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August 27th, 2015

I dont know how but paytm cheated me i have also launched police complaint

Thumbnail of user akkia
India
1 review
1 helpful vote
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August 3rd, 2015

Do not use PAYTM it sucks... steal your money not provide you any service...

Thumbnail of user chattarsinghr
India
1 review
0 helpful votes
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September 28th, 2021

Mr Dheran visit my shop and talk to paytm steady is my property and very lowed bad language
And no menras I have delete my account very bad person

Service
Value
Shipping
Returns
Quality
Thumbnail of user paytmc1
India
1 review
0 helpful votes
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August 6th, 2018

Paytm online customer care helpline number (76OOOOIOO3) balance refund balance pending any problem to call back.

Thumbnail of user ankushg1
India
1 review
2 helpful votes
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June 18th, 2015

RHi, Guys,
Please stop using paytm as they just keep your money to their wallet for big bills, like if you are recharging from them then they will do it very quick, because the cost of the recharge is always under Rs. 500/- but if you are using thier service for other billers like BSES electricity or any other bill which is more than Rs. 500/- then they will fail the transaction saying "operator not available" and then they transfer your money to their Paytm wallet, and ask you to wait for 3-10 working days to recieve the payment in your Credit/Debit card or bank account.
Customers stuck with paytm anyhow, if resolution is asked then they say use the money for other recharges,
I have tried to pay my BSES bill and it was Rs. 1650/- from my credit card and they did the same money was with them in paytm wallet and they insisted me to recharge another service.
I got a charge of Rs. 500/- on my credit card because I was unable to make the credit card payment on time.
I got a charge of Rs. 300/- to re connect my BSES meter as they cut my electricity because of non-payment.

Paytm service is very very bad.
I am writing all this by taking my time because I want you to beware! Of what paytm is doing.

THEY ROTATE MONEY IN BUYING FOREX FROM OUR MONEY, JUST LIKE BANKS DO.

Thanks for reading it.
It is genuine review if you want to cantact me then:-
*******@gmail.ocm
*******425

Thumbnail of user jpj1
India
1 review
2 helpful votes
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August 5th, 2015

Really this is worst ever... bad quality products, bad service.
Dont purchase using this site..

Thumbnail of user ts119
India
2 reviews
2 helpful votes
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August 5th, 2015

I was a worst. Don't use this web site. Because it was a fake.

Thumbnail of user rahulm6
India
4 reviews
1 helpful vote
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June 13th, 2015

A good Service and good site for mobile recharge...

Thumbnail of user hiteshp2
India
1 review
0 helpful votes
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December 14th, 2016

My money cut in my account but no included in paytm wallet

Thumbnail of user vikashs13
India
1 review
0 helpful votes
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March 30th, 2018

Worst in the world... huge waiting time... Paytm worst customer care in the world...

Thumbnail of user buntyk2
India
1 review
1 helpful vote
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May 4th, 2020

The biggest chor company in India chor company in India chor company in India chor company in India C

Thumbnail of user rashmib2
India
1 review
2 helpful votes
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October 29th, 2015

I think its the best site to achieve profit as comparision to other indian sites

Thumbnail of user ashutoshk1
India
1 review
1 helpful vote
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April 2nd, 2015

His delivering and complaint resolution worst. I had purchase one card it yet not(8 day) delivered.

Service
Thumbnail of user santosha2
India
1 review
1 helpful vote
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July 9th, 2016

No offers, unnecessary Shipping charges for all products, delivering order is very slow.

Thumbnail of user vijid
India
1 review
0 helpful votes
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March 27th, 2015

Waste service. Provided damage piece. Not yet resolving problem

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Paytm.com - Make Instant Digital & Utility Payment, grab latest Entertainment Tickets Online with Great Offers and Discounts and let your Travel be much easier & fun-filled! Free Payment Gateway

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