• Paytm

Paytm

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Overview

Paytm has a rating of 1.5 stars from 770 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Paytm most frequently mention customer care, bank account, and many times problems. Paytm ranks 835th among Discount Shopping sites.

  • Service
    93
  • Value
    80
  • Shipping
    72
  • Returns
    74
  • Quality
    73
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
91
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How would you rate Paytm?
Top Positive Review

“Calls... customer care number 098., 83,66-18., 43paytm”

Rajendra K.
11/2/21

1. Paytm Customer Care number 09883-66-1843 This Diwali Best offers. CashBean 2. Download the CashBean app from the Google Play store. 3. Register yourself via phone number on the app. 4. Select the product you are looking for. 5. Fill in the loan application form with your basic information, enter the loan amount you want to borrow, and submit the application. 6. CashBean is merely a facilitator providing the Platform for any person in need of financial products... CashBean is **not** a Financial Institution under the Companies Act, 2013 or the Banking Regulation Act, 1949 or any other laws for the time being in force in India. 7. It is true that banks will not allow their money to let-go easily. A due course of action will take place. But if one is unable to pay personal loan EMI (say), this does not make him/her a criminal... **Loan defaulter will not go to jail**: Defaulting on loan is a civil dispute. EMI..

Top Critical Review

“Fraud - cheap,not able for 1 star I want given 0”

Lovely J.
12/22/23

Paytm in now days really a fake and fraud company, they offered me lifetime sound box for per month charges but after 15-15 days without any notification they deducted 80,80 rs...many times I called to customer care but they only generating fake tickets and when I said send me written mail for my query,never they send if Paytm not fraud then why they are not providing me written mail,and not refunding my money and not closing sound box tooo...i humble request to all user never use Paytm offered fake services,many shopkeeper also suffering with money deduction by Paytm while they are not using sound box

Reviews (770)

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Reviews that mention popular keywords

customer care (200) bank account (31) customer service (65) customer support (27)
Thumbnail of user shalinib3
India
1 review
1 helpful vote
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August 17th, 2017

Paytm has been the worst service provider in terms of bus bookings. I had booked a bus ticket through paytm and at the day of the journey the vendor(Seabird tourist) cancelled the ticket due to bus fault and when contacted they said the amount would be refunded, which I never get. As the payment is done through paytm, I have contacted them but they are also not less pathetic than the vendor. They did nothing and keep on telling me that I travelled that day. So shameless service by paytm and Seabird tourist.

Thumbnail of user priyabratab
India
1 review
0 helpful votes
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August 14th, 2021

The Software designed for paytm is a real mother $#*!er, they are earning from so much fake payments which are being deducted but provider is not receiving that payment. Real $#*! hole app, Google pay, phone pay is far better than Paytm.

Service
Value
Shipping
Returns
Quality
Thumbnail of user selvar3
India
1 review
1 helpful vote
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January 13th, 2017

One of worst app to book a ticket in PAYTM. Whenever i booked a ticket some 2 or 3 days before my travel date, i always getting a cancellation of journey from the operator with chilly reasons.
Moreover i'm getting these kind of messages only at the time of travelling some 1 or 2 hrs before.
Dont u know how can the passenger will book a ticket at the last moment moreover its festival time?

Really fed up with this

Thumbnail of user ashwanik1
India
1 review
3 helpful votes
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September 11th, 2015

This site is really pathetic. It's good for mobile bill payment and stuff like this. But never/ever go to this site to purchase anything.

First of all they will not dispatch your product in first 4-5 days. Later they will say they are cancelling the order because of some un-avoidable reason(without mentioning the actual reason)

Later they don't bother at all about customer's plan if they wanted to gift that product to someone. They feel sorry again and again but don't mean it at all.

Worst e-commerce site

Thumbnail of user pavitraj
India
1 review
3 helpful votes
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June 17th, 2016

I have booked bus ticket. The bus didn't come and tried to contact paytm customer care number so in result of this I missed my bus. And have to suffer whole night waiting for the bus and tried 100 of times to contact paytm bus customer care but didn't got any reply. Now it complete almost 2 months and they are just giving pathetic replies in place of given my refund. Paytm service is disgusting. Never use paytm fir anything. Other sites have much better than paytm. Please never book bus ticket from paytm

Thumbnail of user poojad2
India
1 review
5 helpful votes
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July 27th, 2014

Paytm sucks. I didn't get a product at my home after the promised delivery time. I tried giving them so many emails but they don't respond. Already they ask for money before delivering the product and after that they don't. These people are a big fraud. Don't buy anything from this web site. Don't install the app even. They are cheaters.

Thumbnail of user parvezk6
India
1 review
0 helpful votes
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August 23rd, 2022

I had done a transaction of rent payment on 20/06/2022, totally i paid Rs. 3000/- but the amount deducted from my Paytm postpaid account. After following up with Razor Pay it was returned to the source Paytm account on 05/07/2022. Paytm are replying in direct message on Twitter that they are looking in to my issue but not returning the money.

Tip for consumers:
Use credit card but not paytm postpaid

Products used:
Paytm Postpaid money

Service
Value
Thumbnail of user shamikb
India
1 review
9 helpful votes
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March 22nd, 2018

Complaint # *******. Why are you holding back customers money for 3 days? Never expected such unprofessional attitude from Paytm. This is pure customer harrasment. Requested several times to credit the money in my bank account urgently. No response from your end. Very poor Customer Relationship Management.

Thumbnail of user sumith7
India
1 review
4 helpful votes
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September 30th, 2017

I have ordered a pair of sparks shoes but what i got two old broken shoes. Previously their service was good but after getting fame now they are simply doing froud to people.
Very disaster shopping site. Never ever waste your time exploring products on this site.

Thumbnail of user swatis20
India
1 review
1 helpful vote
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November 18th, 2017

They just harass customers. They are taking 3% additional charges to transfer the amount in your account. And even their customer service is also very bad. They actually dont wanna help you. Waistage of time and money. Please do not use paytm.

Thumbnail of user sobitk
Nepal
1 review
0 helpful votes
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January 19th, 2022

This is fraud company. They give you cashbacks in beginning and after u shift your marginal transactions on paytm then scaling starts. It's better to be with government banks or private one. This fintech company are $#*!ing liars.

Products used:
Paytm bank

Service
Value
Shipping
Returns
Quality
Thumbnail of user sandeepk10
India
1 review
3 helpful votes
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April 20th, 2015

Hi All,

Beware of this crap company.

They automatically creates dummy accounts without your permission and recharge their own mobile phones. This is total SPAm.

I am going to file a lawsuit against these jokers.

Regards,
Sandeep

Thumbnail of user shipras
India
1 review
3 helpful votes
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October 24th, 2015

I ordered apple iphone 6 twice and they cancelled my order both the times citing non availability of stock. I dont know why do they take order if they can't provide it. They kept my money for 10 days and then gave that back. Who will give the interest of ******* for 20 days in total.

Thumbnail of user mahir7
India
1 review
1 helpful vote
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November 4th, 2016

I ordered one product on Paytm website but that order was canceled by wit out intimation.

When i saw order details it showing "Delivered on: 21 - 24 Oct" like this not customer support for raising my concern.

Please be care full with this type of website(WWW.Paytm.com) because waste of time and money.

Thumbnail of user rakeshk168
India
1 review
0 helpful votes
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January 11th, 2023

We have raised a ticket with id *******018 for your issue. We are working on resolving your issue and we will respond within 4 hours

You will receive a notification as soon as we respond to your issue
This is with reference to the dispute for an amount of Rs. 400/- against your transaction with reference number ************** done through ATM on 05/01/2023.
I'm also waiting for ur reply. ATM on 05/01/2023.it's been resolved by now. Then how many days over now ur telling its will been resolved.

Worst experience from Paytm bank

I am closing your bank accoun

Thumbnail of user lokeshs9
India
1 review
1 helpful vote
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January 17th, 2021

Useless Customer Care Services.
From my Account, Money reduced (withdrawal) but my recharge not done. It's happen two Times with me.
And their Customers service totally fake.
Be safe from such kind of App.
For Further Information you contact with me I'd

*******@gmail.com

Tip for consumers:
Not use it's app

Service
Thumbnail of user josephd126
India
1 review
1 helpful vote
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October 31st, 2017

I had very bad experience with paytm. They created software. By mistake we can buy vouchers. Best part. Customer care will not support. And also I dint get cash back. When I visited Bata showroom and submitted voucher. Even they told many people come here and tell by mistake we purchased voucher etc. Very Bad. But they advertised very good to cheat people

Thumbnail of user rajivc
India
1 review
3 helpful votes
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January 21st, 2016

Thank god i came to this page. I had ordered my phone but cancelled it as soon as i read the reviews. Guys if you want best resolution of your problem directly use twitter and tweet to paytmcare you will get a response within minutes from them.

Thumbnail of user aryas3
India
1 review
1 helpful vote
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May 18th, 2016

Paytm only gives worst product. I have ordered an dress materials and the delivery is not yet done even after week delay of promised delivery date. No customer care to help also. And price also varies n they failed to deliver the item on time... POOR service... Plz never n ever buy anything from Paytm...

Thumbnail of user aska6
India
1 review
0 helpful votes
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May 5th, 2017

Ghanta Service. NO way to contact them invalid numbers on calling, Foolish mail response, Restricted policies.
Highly Disappointed. Will suggest everyone not to indulge in any kind of transition with paytm Once your money stuck thier's no way back to get refund.

Thumbnail of user santoshs8
India
1 review
3 helpful votes
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December 10th, 2015

Friends, i am suggesting that try to not buy from paytm, this is good for recharge service only. Customer service is poor.
I bought a laptop from paytm, one usb port is not working, i already sent details but no one is responding.
There is no chance of giving 0 stars, that's why i gave 1 rating.
Before u buy think once about this review,

Thumbnail of user deepanks
India
1 review
3 helpful votes
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August 18th, 2016

I have made a transfer from wallet to account on 13th August 2016 and till not it has not been transferred or reversed back they are not responding at all. Worst service. I am raising issue on consumer forum for same

Thumbnail of user jayanthv
India
1 review
2 helpful votes
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October 16th, 2017

I have purchased car vacuum cleaner is not
Working even 5 seconds. I am returning sep 21 last month but not refunded almost 20 days ago.
My avarage transaction paytm is 5000 monthly
Is one of the most negligence my life
Please cooperate with me
*******378

Thumbnail of user jasminders1
India
1 review
1 helpful vote
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July 28th, 2020

I wrote a complaint no ******* on 20/07/2020. They ask our team will contact you in 24 hours, but till date not a single call came.not only matter of money but such a big have useless cyber teams.the culprits are till date doing fraud with other peoples. Shame on such big company for their behaviour to his cients

Thumbnail of user adarshk3
India
1 review
2 helpful votes
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February 24th, 2017

Very low quality product are sold on this online sites even you may get better quality product at red light or footpath in less price as compare to paytm. So please never buy anything on this whether how much it look attractive on the site becoze they sell totally different product what they show.

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Paytm.com - Make Instant Digital & Utility Payment, grab latest Entertainment Tickets Online with Great Offers and Discounts and let your Travel be much easier & fun-filled! Free Payment Gateway

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