Paytm

Very low quality product are sold on this online sites even you may get better quality product at red light or footpath in less price as compare to paytm. So please never buy anything on this whether how much it look attractive on the site becoze they sell totally different product what they show.

I will highly recommend not to use the app as the technology is poorly handled and is full of errors. I had a scary experience where the app booked the wrong tickets and the customer care even after confirming the error refused to refund or help in the regard.

Stay away from paytm. They try to pass on factory second goods and new ones.If you demand refund god help you. I ordered a google nexus tab. It turned out to be faulty with lots of issues with the camera. When I tried to return the product and kept asking me for its where abouts. Finally after following up for over a week, they refunded 80% of the price I had paid, and put the rest in their paytm wallet forcefully. They have an option on their site for me to withdraw the money. But it does not work! And even if it did, they say they will retain 4% of it. For what?

Their customer care is a joke. For every query they send a one line in a standard template saying with bland statements that "it can't be refunded".

Awful company, awful sellers and awful customer care.

I will console myself that i have donated something to Paytm beggars... I have ordered Sunglasses, not very costly (luckily), i have received an empty cover... my mistake is i have not opened the courier cover in front of courier guy. I have trusted Paytm like any other online websites and fallen in their trap. I was cheated... no customer care number responds... pathetic... Please never buy anything from Paytm...

Dear All

This is my humble request to all that better spend a bit of money extra and try to avoid buying any thing from paytm. They have the world pathetic delivery management system and once you get your parcel the real problem will start there after as they do not have a customer care centre and you have to write mails to them to which they will never respond. If u check help and faq on their site they have provided same two liner answer to all question.
Avoiding paytm is directly proportionate to avoiding uncomfortness.
Regards

I have done a transaction to my friend Rs 5270 in Jan thru UPI and it was not credited to my friend account or not for refunded your my account.

Almost 35 times I have been sending the customer care mail but I am getting only standard response. It like some machines answering the mail also. No one bothered to resolve this issue.

Standard replies are - please send the passbook pages images, submit the KYC, give us 2 or 3 days. Passbook images I have sent many times. KYC, their team visited my house and collected the documents. But no response.

Kindly don't use this app, it's worst customer service.

Regards
Seenivasagam

Most shameless team and world class cheats. They sell such third rate products, and when you call them for a solution no one has the guts to speak to the customer, just put on a recorded message & go to sleep and they call themselves 24 x 7 customer care.

One of the worst customer care service i have ever seen, no doubt its share value become less than Rs 100 shortly.
Non sense customer reply for the ticket raised for deduction of amount in the fast tag even though i have not visited the toll plaza

Don't buy anything throw paytm. I bought a Kodak TV 32 inch my order id, *******387, picture quality of this TV is horraible. There is no contact number in bill. Also I called to paytm customer care but they are not replacing the TV

Paytm has only $#*! product last week i have buy costly 1 T-shirt only 1 wash its color stretched now it's not wearable, when i complain in paytm care they replied "Please note that the item to be returned cannot be used, washed, ironed or tampered in any way. So we are unable to return your product. We, at Paytm, take quality extremely seriously & take great care in selecting our merchants." unrustable

My number is *******284 i have 2750 rupees in my account wallet, but once i go through the transaction its showing payment failure because of insufficient fund what the hell its showing i don't know
I am facing 1 m month onwords...
Can any body help me out on this problem/.///////?

I did some transaction via Paytm. The amount got deducted but receiver side they get the amount. In app there is no proper support. We cannot reach the customer support only useless auto chat will come and even if we click on not helpful again the same auto option will come in chat support. I did raise a complaint via email, i only got auto reply and after that there is no reply at all. They are very worst channel dealing with money.

PayTM is one of the worst shopping site. They don't have ethics and values. They don't even care customer problems.My ordered item is shipped on 11th December 2014 with Order Number: ******* but till now it is not delivered. Given so many emails and phone calls but there is no use.

If you register and recharge pre paid no for 500 rs.
The amount will be deducted from your account and ur phone will not be recharged. And the order id will also get generated. Most shocking is that you cant speak to a customer care center nor you can write to them as the order id is not generated.
Horrible site avoid using this dirty site

I had ordered iphone 6 for my mom as her birthday gift a while though I got the dilvery. The iphone was a refurbished phone with the seal broken. I was so embarrassed by it. I had then requested them for a replacement but they ignored my messages, mail. There customer care no. Does not work I have waited for like half an hour but no answer from them. This is a complete disappointment. I just wanna say that paytm mall is not to be trusted and no one should buy from them

Paytm is real scam for seller. The company offer hugh discount and then sell your product and with in no time you can see there are more then 25% return request for which they keep blocking the money. And on 40 to 50 follow up you will not get your money.

I have started second time with paytm for the promises they made but this is again like timtara.com which was big scam and looted public money.

Paytm will also die with in no time surely big scam for seller and buyer keep safe be away from them

Naveen Kumar

Ordered a product from Paytm it's been more than 15 days but I didn't got the order After sending so many mails to customer care they are sending the same reply that your item has been shipped and even their customer care number is not working. Order number *******806. And now they are saying that your order has been cancelled and money has been refunded in your wallet I think this is a conspiracy to just add money to the wallet. And even also they have it hundred rupees less than product ordered.

I booked my tickets for flight and by mistake it was cancelled. That's why I booked New ticket then airline pay money I. E Rs. 2745 and paytm refund me only Rs. 1765. They was refund me after I was call them until they don't refund. They have to refund me Rs. 2445 by cutting their costs.
Just be aware from them. Now they r not responding. That is the way they screwed common people and becomes rich.

It's thief company stolen money of customers if u r sending money in account they deducted yr balances but not send to account after that they don't talk to u by mail or call my no.is *******001 and my transaction id is *******529 they r thief bc.
Zero rating

There is no customer service who can help one. For past one week they pass your money into their wallet and then you keep writing mails to get your money back. That's why they don't keep any customer exec to get the matter sorted. Earn interest on the user's money bloody sick... never use this service.
No one will attend you.

Don't buy from paytm as these guys not responding and from last 20 days I am trying to connect and follow for cash back and they are not answering or replying for same.

******* rupees still with them which is cash back amount.

Someone who call Paytm customer care will get hell kinda experience, they keep you holding asking questions, after that they will transfer your call to the concerned department from where there are very less chances of answering your call.
You might have to wait for 30 minute or more until they wake up and answer your call.
The customer support menu also too complicated, you just wanna talk to costumer care that is why you call for but they are suggesting so many options which will make you confuse which option to choose.

Very late delivery of product really worst service useless app $#*! paytm mall. Please shut down its really not required
I ordered a backpack on 5 October its 14 now still not delivered don't know when it will be delivered might be next month I think it will be delivered.