• Paytm

Paytm

Is this your business?
Write a Review

Overview

Paytm has a rating of 1.5 stars from 770 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Paytm most frequently mention customer care, bank account, and many times problems. Paytm ranks 835th among Discount Shopping sites.

  • Service
    93
  • Value
    80
  • Shipping
    72
  • Returns
    74
  • Quality
    73
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
91
See all photos
How would you rate Paytm?
Top Positive Review

“Calls... customer care number 098., 83,66-18., 43paytm”

Rajendra K.
11/2/21

1. Paytm Customer Care number 09883-66-1843 This Diwali Best offers. CashBean 2. Download the CashBean app from the Google Play store. 3. Register yourself via phone number on the app. 4. Select the product you are looking for. 5. Fill in the loan application form with your basic information, enter the loan amount you want to borrow, and submit the application. 6. CashBean is merely a facilitator providing the Platform for any person in need of financial products... CashBean is **not** a Financial Institution under the Companies Act, 2013 or the Banking Regulation Act, 1949 or any other laws for the time being in force in India. 7. It is true that banks will not allow their money to let-go easily. A due course of action will take place. But if one is unable to pay personal loan EMI (say), this does not make him/her a criminal... **Loan defaulter will not go to jail**: Defaulting on loan is a civil dispute. EMI..

Top Critical Review

“Fraud - cheap,not able for 1 star I want given 0”

Lovely J.
12/22/23

Paytm in now days really a fake and fraud company, they offered me lifetime sound box for per month charges but after 15-15 days without any notification they deducted 80,80 rs...many times I called to customer care but they only generating fake tickets and when I said send me written mail for my query,never they send if Paytm not fraud then why they are not providing me written mail,and not refunding my money and not closing sound box tooo...i humble request to all user never use Paytm offered fake services,many shopkeeper also suffering with money deduction by Paytm while they are not using sound box

Reviews (770)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer care (200) bank account (31) customer service (65) customer support (27)
Thumbnail of user ajays21
India
1 review
0 helpful votes
  • Send Message
December 25th, 2016

Paytm show fake offer to attract customer towards their side. 5-6 time i made payment through paytm but I didn't get any refund till now, it's just their marketing method to attract customer so they increase their revenue by showing this fake offer. So, don't go through this app by seing attractive offer their.

Thumbnail of user rollyu
India
1 review
0 helpful votes
  • Send Message
August 30th, 2017

I am always happy with the service but I have an issues with the product quality, recently I purchased 3 saari and the material they mentioned it was not the same. Even there is no option to complaint about the product to the seller. I am facing the quality of the product on Paytm.

Thumbnail of user meenakshil
India
1 review
0 helpful votes
  • Send Message
July 24th, 2017

I had booked my tickets from mumbai to melbourne which i paid *******/- n it got cancelled due to techincal issues of paytm they cancelled it. But took the amount from my bank account n it had been 11 days for which continuously i have been calling them regularly waiting for 15minutes they keep on hold and dont get me the proper reply. The customer care service sucks of paytm... they have tested my patience level to extremes. And my amount is not refunded yet... I ll soon plan a fraud case against paytm in court for taking my money through false practices and not giving back.

Thumbnail of user dasdhjbs
India
1 review
0 helpful votes
  • Send Message
September 16th, 2015

They debit your paytm account and dont credit the receivers account. Its has past 4 days... i have been debited from my paytm account and not have received the payment. They have a fcukin service and there product they mention are not teh same... they cheat with us... dont use paytm.

Thumbnail of user sudhanshus1
Italy
1 review
0 helpful votes
  • Send Message
September 1st, 2017

The worst company to work with. No proper guideline given to employee how to do and when to do what. The biggest issue is employees have no personal life and neither their claims are processed at the right tym. They do their work to complete their target in unethical way.

Thumbnail of user shobhav
India
1 review
0 helpful votes
  • Send Message
September 5th, 2016

Last week i paid the electricity bill via paytm.
They cut the whole amount of bill from my account but didn't pay cause of down surver and promised to refund the amount into my account they didn't refund yet. I've used many time for recharge n data pack the service was always good, jst on that trust i also paid my electricity Bill of Rs. 3,561. N the communication between us is only email in that they only ensuring that we will give u back. This time littrely i gt irritate

Thumbnail of user anilp6
India
1 review
0 helpful votes
  • Send Message
April 26th, 2017

I had placed an order to buy Philips 9080B speaker. It was promised to be delivered within 7 days but they never fulfill it. After the delay, I contacted Paytm customer service, and they mentioned me that the seller has not acknowledged the order. After 3 days the order was canceled by them. I had to wait for a week to get such a response from them. Even the customer care doesn't support you much! They will send you some automated messages. I had tired to contact them 3-4 times, and I got the same messages back to back again!

Pathetic service!

Thumbnail of user amits223
India
1 review
0 helpful votes
  • Send Message
May 14th, 2021

I placed order for oxymeter using Paytm site. I called delivery agent to deliver the order. He did not deliver my order. I called him multiple times. Without contacting me, he cancelled my order. I suggest everyone, please do not purchase anything from this site. Very worst

Thumbnail of user dasm1
India
1 review
0 helpful votes
  • Send Message
August 4th, 2017

This regarding the order which I have placed in paytm.
Order no: *******003

The courier boy yesterday called me at 3.15PM. When I asked him to come after 5 (since I was not there in the place), he told me that we can't come to your home at your convenient time and if required you can cancel the order. Also, he told me that else come to our office(which is about 20km from my working place). Moreover, he updated log as 'cancelled'.

2nd one... I have done one more order(sari), but the item received is entirely different from what we have seen in website,

Thumbnail of user sushilchandras
India
1 review
1 helpful vote
  • Send Message
October 12th, 2015

One of the stupid online shopping zone. They think people don't have any other work to do, first shop and then call them to get the cashback and the then the customer care people ask us to sent the snapshot stating the cashback detail, this is the only work the customer have,

Thumbnail of user nikhilw1
India
1 review
2 helpful votes
  • Send Message
April 18th, 2017

Paytm has a so cheap courier service no custmor care phone number to register complaints.My order no is *******931 received by me but that is wrong parcel that i received. There is no return option is coming. Please confirm it that i got my parcel so further i can return it...

Thumbnail of user arunk18
India
1 review
2 helpful votes
  • Send Message
August 12th, 2015

I would like to inform you all buyers through paytm, please dont go for it,
I brought a cellphone i. E., HTC DESIRE 620G, am not getting all the features wat they have mentioned to that phone, i. E., internal memory is 8 GB, the bought cellphone through paytm is showing only 4 GB of internal memory,,,, this is the worst site, please dn buy from it,,,,,,,

Thumbnail of user ratang2
India
1 review
0 helpful votes
  • Send Message
August 30th, 2019

They don't care for customers. Money has been transferred to Act fibernet. Through payTm UPI app. The ACT has not recieved money. The money has been debited from my SB A/c for more than 2 week.The PayTm team does not have courtesy to make a single call or interact with customer after multiple communications.

Tip for consumers:
Be Careful. Customer service is atrocious

Products used:
payTm UPI money transfer to ACT fibernet internet service provider.

Thumbnail of user santoshs11
India
1 review
0 helpful votes
  • Send Message
July 19th, 2017

Paytm service is very fast in adding money to paytm account but very poor and like a fraud when balance money is to send to customer Bank Account... I am trying for last two days. To get my balance amount to my bank account... every time pay tm says that pay tm is unable to send the money right now try tommorow... what a rubbish...@#$&@£...

Thumbnail of user vikasg6
India
1 review
0 helpful votes
  • Send Message
July 11th, 2017

I bought the Tideplus of 1KG pack to get paytm Rs 30 offer. I was trying to redeem the coupon at paytm tideplus page but everytime it is saying "Please try again after some time". I raised this concern with customer care and they are so pathetic in replying emails and I still not able to get the cashback.

Tip for consumers:
I request people to not to use paytm as they are not willing to pay the cashback at least to my account.

Service
Value
Thumbnail of user richiek8
India
1 review
1 helpful vote
  • Send Message
February 15th, 2018

I tried to add money into wallet and it added the money in Gift Voucher.

There is no way to transfer the same to the wallet.

No Customer Service for Gift Voucher. The IVR is not ready to take the transaction ID appearing in my account. I pledge once the balance is finished I am not going to use this stupid app. Stay away from this app bloody cheaters they are.

Thumbnail of user nitikag
India
1 review
4 helpful votes
  • Send Message
December 8th, 2016

I send a money from my another paytm no of 3100rs. From paytm wallet to my friend paytm wallet on 26nov 2016 and from my account it's deduct bt still it's showing pending status on my friend wallet. N as well as not providing any help line no also only we can mail regarding our issues and on mail still paytm not even a single time reply to me. So I m very disappoint from this app

Thumbnail of user shubhamm3
India
1 review
2 helpful votes
  • Send Message
September 12th, 2017

Vijay shekar sharma the founder or director of paytm he is the only bastard on the earth fooling d ppl through the cash back on hide & seek biscuits.
U should beg on the railway platform for money not doing the cheapest trick via cashback on biscuits

Thumbnail of user lokeshg3
India
1 review
1 helpful vote
  • Send Message
February 28th, 2017

Paytm is a no. 1 fraud company i had lost 340 rs which never came back I had paid my electricity bill of last month money is deducted from my account but the bill is still pending it says payment failure in the paytm app... my mob nois *******438 never beleive paytm...

Thumbnail of user ashwinis1
India
1 review
1 helpful vote
  • Send Message
January 2nd, 2017

Very worst site ever I have seen.
Every time transaction is failing and we have to struggle for our own money.
And customer service is also not helpful in this situation.
Due to transaction fail problem I have paid pantry 4-5 time.
Will suggest other people also do not use paytm for any banking transaction.

Now GOOD BYE "PAYTM " FOR EVER.

Tip for consumers:
Due to transaction fail problem I have paid pantry 4-5 time.
Will suggest other people also do not use paytm for any banking transaction.

Now GOOD BYE "PAYTM " FOR EVER.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mohits14
India
1 review
2 helpful votes
  • Send Message
December 23rd, 2017

Worst experience with this app... booked ticket in pvr money deducted but, didn't got seats and confirmation from the pvr, and i didn't got the booking message... totally waste of time and money in using paytm app

Thumbnail of user nehab3
India
1 review
4 helpful votes
  • Send Message
June 16th, 2015

What the hell is this paytm is only the FRAUD Company nothing else. They said - we don't have a courier pick-up service at your address and would appreciate if you can courier the product. But they can deliver product on same address.

For the namesake return policy is there, but there is no return option for the product in PAYTM website.

Tip for consumers:
Myntra is best for online shopping

Service
Value
Shipping
Returns
Quality
Thumbnail of user ravikumarah
India
1 review
9 helpful votes
  • Send Message
July 2nd, 2018

I have done a sundirect recharge through paytm it's showing successful... if I have checked in my sundirect account it's received any recharge for this I asked both the customer care executive they are not accepting the issue at ll I losed 1300rs because of paytm it's worst service they r fraud... even then customer executives also talks like fraud only it's worst don't choose for it go for some other apps

Thumbnail of user sangamj
India
1 review
1 helpful vote
  • Send Message
October 16th, 2016

I bought one watch it's not worked more than 20 days. I have 6 months warrenty on that product but paytm is not giving any information about how get warrenty they are not responding to mail worrest service. Paytm is going smash few more month I am observing it is getting so many complaints very bad reviews. I hope it will smash, not becasue of my product just because of worrest service

Thumbnail of user dineshm3
India
2 reviews
0 helpful votes
  • Send Message
September 14th, 2015

Never buy anything from Paytm, the Seller as well as Paytm are a Cheat, they cheat you on the pretex of the cashback offer. Learnt a hard way, nothing good comes cheap. These people deliver you damaged products to your house.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Paytm.com - Make Instant Digital & Utility Payment, grab latest Entertainment Tickets Online with Great Offers and Discounts and let your Travel be much easier & fun-filled! Free Payment Gateway

How do I know I can trust these reviews about Paytm?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Paytm?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business