• Paytm

Paytm

Is this your business?
Write a Review

Overview

Paytm has a rating of 1.5 stars from 770 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Paytm most frequently mention customer care, bank account, and many times problems. Paytm ranks 833rd among Discount Shopping sites.

  • Service
    93
  • Value
    80
  • Shipping
    72
  • Returns
    74
  • Quality
    73
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
91
See all photos
How would you rate Paytm?
Top Positive Review

“Calls... customer care number 098., 83,66-18., 43paytm”

Rajendra K.
11/2/21

1. Paytm Customer Care number 09883-66-1843 This Diwali Best offers. CashBean 2. Download the CashBean app from the Google Play store. 3. Register yourself via phone number on the app. 4. Select the product you are looking for. 5. Fill in the loan application form with your basic information, enter the loan amount you want to borrow, and submit the application. 6. CashBean is merely a facilitator providing the Platform for any person in need of financial products... CashBean is **not** a Financial Institution under the Companies Act, 2013 or the Banking Regulation Act, 1949 or any other laws for the time being in force in India. 7. It is true that banks will not allow their money to let-go easily. A due course of action will take place. But if one is unable to pay personal loan EMI (say), this does not make him/her a criminal... **Loan defaulter will not go to jail**: Defaulting on loan is a civil dispute. EMI..

Top Critical Review

“Fraud - cheap,not able for 1 star I want given 0”

Lovely J.
12/22/23

Paytm in now days really a fake and fraud company, they offered me lifetime sound box for per month charges but after 15-15 days without any notification they deducted 80,80 rs...many times I called to customer care but they only generating fake tickets and when I said send me written mail for my query,never they send if Paytm not fraud then why they are not providing me written mail,and not refunding my money and not closing sound box tooo...i humble request to all user never use Paytm offered fake services,many shopkeeper also suffering with money deduction by Paytm while they are not using sound box

Reviews (770)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer care (200) bank account (31) customer service (65) customer support (27)
Thumbnail of user himanshus18
India
1 review
2 helpful votes
  • Send Message
October 14th, 2017

My order no. Is XXXXXXXXXXX. And i got scheduled date for my order is 11oct. But i didn't received my product yet. Very poor delivery process of paytm. They have told me that your product will be arriving from the Ghaziabad. But when i track my order they have shown the product is arriving from Hyderabad
#bad_expreince
#fraud_paytm.

Thumbnail of user pandiarajanr
India
1 review
0 helpful votes
  • Send Message
August 23rd, 2018

I request you Please dont use paytm paytm is very worst services i lost my amount morethan 4 times so i request my friends in my company i request my friend and family members dont use paytm its my number any clarification cal me its my number *******557, my email id *******@gmail.com its my lost report
1. 30.07.2018 I book Train Ticket IRCTC My Amount is debited But Ticket is
Not Book My Amount also Not refund So please take action.
Ref No **************
2. 01.08.2018 I book Train Ticket IRCTC My Amount is debited But Ticket is
Not Book My Amount also Not refund So please take action.
Ref No *******
3. 15.08.2018 I book Train Ticket IRCTC My Amount is debited But Ticket is
Not Book My Amount also Not refund So please take action.
Ref No *******
4. 17.08.2018 I book Movie Ticket Www.justickets.in My Amount is debited
But Ticket is not Book My Amount also Not refund So please take action.
Ref No *******

Thumbnail of user jomya
India
1 review
3 helpful votes
  • Send Message
November 13th, 2014

Worst Website For Shopping. Don't shop with these cheater's Fraud company.!

Paytm sucks.!

No Services no customer support nothing available with these cheaters.

Don't shop with these cheater's Fraud company

Don't shop with these cheater's Fraud company

Don't shop with these cheater's Fraud company

Don't shop with these cheater's Fraud company

Don't shop with these cheater's Fraud company

I have never seen the worst customer service PAYTM

Thumbnail of user vickyr12
India
1 review
1 helpful vote
  • Send Message
April 6th, 2017

I have 1900 rupees in my Paytm wallet and I forget my password so try more then five time and when next day I try they block my account temporarily since from March 23,2017 I give them my account statement 100 time but still when ever I call them they ask for statement, they never reply to my email, if any one know how to take care plz let me know, Paytm is now taking money giving silly exquisitely I'm fed up with them I know they not return my money,

Thumbnail of user apoorvas3
India
1 review
0 helpful votes
  • Send Message
June 12th, 2017

The best Power Bank, fully recommend it, I was on vacation at Disney all day and was taking pictures, videos etc, and I always had energy for my phone and I even got to share power for the phones of my brothers.

Service
Value
Shipping
Quality
Thumbnail of user vijays11
India
1 review
2 helpful votes
  • Send Message
January 3rd, 2016

A month ago I bought a boot(AG footwear) through paytm. And just after 1 month the sole of the boot has been cracked.

SO the quality of product was too inferior, total waste of money and time.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nomeshs
India
1 review
4 helpful votes
  • Send Message
December 22nd, 2016

No customer support on call and email. No return money. Not given to answer of any email's
Totaly fake website like they want to fraud to all customer's.

Thumbnail of user meenakshir
India
1 review
0 helpful votes
  • Send Message
May 1st, 2017

I purchased a branded handbag. And paytm delivered a 100/- rs. Handbag instead of 1000/- I requested for return but seller did not respond. Sellers on paytm are crooks. Don't buy anything on paytm

Thumbnail of user gurib
India
1 review
0 helpful votes
  • Send Message
July 10th, 2019

This customer service is very great i want to change my mobile number. But i can't find the any way to change number so i requested to paytm customer care center. The provide me very good guidance and finaly i changed my patm number
With reguardings
Guri brar

Thumbnail of user ankitam2
India
1 review
1 helpful vote
  • Send Message
June 18th, 2017

I suggest not to buy anything from paytm and their third party merchant. They all try to cheat people. They provide with fake gift bouchers and deduct your amount

Paytm and little app is the worst

Thumbnail of user amritam3
India
1 review
3 helpful votes
  • Send Message
December 21st, 2016

Paytm is a cheater app which is just cheating the people, Bakwas service. Fake site... chor site. I have transferred the amount *******/- through paytm to my relative account, it got deducted from mybank account but it did not got credited to my relative account it has been almost 8 days over and i am continuously requesting the paytm to guide me procedure that how can i get my amount back but did not receive any of the mail or message from paytm side. Paytm is really fraud app which is cheating people. I request to other people dont use Paytm and we aware by the fraud done by paytm. Paytm is chor app. Now will contact to Consumer forum regarding this fraud. PAYTM CHOR HAI... PAYTM CHOR HAI...

Thumbnail of user rajats10
India
1 review
4 helpful votes
  • Send Message
November 4th, 2017

I had very bad experience with paytm I am using last four years Paytm I booked ticket from Paytm Srinagar to Chandigarh return with travel insurance last week indigo flight call me for flights cancel information and give me some other options for travel other day then I write a message for paytm and write a simple msg ( my indigo flight cancel this is msg give by indigo) and they after yesterday's paytm cancel my ticket and say sorry we can't help u when I told the customer care and say this email sand by u sorry we can't help u it's very bad experience

Thumbnail of user pradeepk1
Hong Kong
1 review
6 helpful votes
  • Send Message
August 31st, 2015

This PAYTM f*kers made me fool. I ordered for Sony XS-N*******, ORDER NO. *******844, date: 13 Aug'15. After a long waiting of nearly 20 days I was made fool by sending some crap'XS – FB1630' which is cheaper then wt I ordered. After receiving the package I was pissed-off and call the customer care those stupids simple saying raise an returned request and order another pic.

You might be feeling this is an fare offer. But f*king twist is once cancel the order the amount will be deliver to paytm wallet and cant transferable to bank.

If think to reorder the same now the price 3500 where as in Snapdeel and other are offering it for 2600.

Dear finds pls dont fall for the discount price drama, PAYTM is a big cheater they manipulate the orders. Thats why they dont offer reviews for there products.

Thumbnail of user sushilr
India
1 review
0 helpful votes
  • Send Message
February 16th, 2018

I added money to Paytm by credit card to send to a friend but money is added as a Paytm gift voucher. Now I cannot use this money anywhere else other than Paytm store. All this without even informing me where my money is going. They can slap banners all over their app when they need our personal information (KYC) but they cannot share this little detail with us when they change their policy? Even a simple notification would have sufficed, but nothing from their side. The money is now stuck in the voucher and is non transferable. These are the kind of shady practices that make such companies lose their customer base. I will never use Paytm in the future and would also like to urge other users to DO NOT USE THIS APP and NOT TRUST THEM WITH YOUR HARD EARNED MONEY.

Thumbnail of user sheilaa25
India
1 review
0 helpful votes
  • Send Message
September 20th, 2016

Does PAYTM always offer big cash back discounts for iPhones and other expensive items then after the product is bought find some excuse not to pay? This was my experience with PAYTM and it is important that customers are aware that this cashback is a big con to lure customers to buy at seemingly lower prices than other vendors!

Thumbnail of user madand
India
1 review
1 helpful vote
  • Send Message
June 22nd, 2016

I AM NOT HAPPY WITH PAYTM BECAUSE I NEVER TRUST ON THIS $#*!ING SIDE TRUST ME GUYS DO NOT USE THIS OR DO NOT PUT YOUR MONEY IN THIS $#*!ING PAYTM.

I WOULD LIKE TO GIVE FEEDBACK TO CEO OR DIRECTOR OF PAYTM STOP THIS $#*!ING PORTAL ITS JUST LIKE A RAT $#*!.

I DON'T KNOW WHY PEOPLE LOVE THIS I AM REALLY PISSED OF.

GOOD BYE I AM NOT LIKE OTHER USER WHO JUST WRITE COMMENT I AM DIFFERENT AND I WILL SHOW YOU.

Thumbnail of user kavitat3
India
1 review
0 helpful votes
  • Send Message
December 24th, 2016

Really... Too much bad situation... There is no support from customer care... No support of Emails... Ticket generate... Totally Fake...! Really disappointed

Thumbnail of user raghur11
India
1 review
2 helpful votes
  • Send Message
October 27th, 2018

How many times we call them they will not answer for suppose if order from Amazon or any other site if they don't answer they will call back, very bad service.

Thumbnail of user amitj3
India
1 review
1 helpful vote
  • Send Message
October 13th, 2015

Hi,

I am having very bad experience with PAYTM.

I ordered KENT MAXX water purifier worht 7782 RS
But I got kent smart purifier whose MRP is 4k.
It's been more than 5 days since I raised complaint.
Nor did I got my refund back also no one yas comet to pick the product.
Customer care are really arrogant and useless people, I didnt got any reply since last 4 days

Thumbnail of user ashleyj178
India
3 reviews
0 helpful votes
  • Send Message
September 11th, 2019

*******@Paytm fraud people... u people are s**t... I have done recharges for 1year of more than 100rs for 300rs cashback offer but today is my last transaction to avail that offer 300rs cashback but the offer is not reflecting suddenly.
#fraud #paytmfraud #cashback #Paytm

Thumbnail of user jenishad
India
1 review
0 helpful votes
  • Send Message
May 24th, 2017

I have very bad experience with paytm. Without my permission from my account 8000rs. Is deducted. And they have poor respond to me. So, I suggested to you all plz do not use this application.

Thumbnail of user sampac2
India
1 review
0 helpful votes
  • Send Message
April 3rd, 2019

Yesterday I was 2 recharge from Paytm both amount was deducted from my bank account n both recharge was failed. Till now no call no mail rec frm paytm. What is the wrong with paytm

Thumbnail of user rohitv40
India
1 review
1 helpful vote
  • Send Message
July 16th, 2023

I was called 30 times but Paytm customer care not pick any once call. Paytm has very bad service refund regarding they not attend any call this is very very bad services

Service
Returns
Thumbnail of user selvakumark2
India
1 review
0 helpful votes
  • Send Message
November 25th, 2021

I'm selvakumar From kk nagr Chennai. Last week booked the bus, cancel the ticket now it's not refunded my money. My payment in Paytm account please refund my amount. Selvakumar
*******404

Service
Value
Shipping
Thumbnail of user satyas2
India
1 review
1 helpful vote
  • Send Message
June 3rd, 2015

Received my order just in 3days. Better when compared to flipkart delivery!
Paytm app is very slow in serving the customers. Please fix the bugs and make the app respond fast

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Paytm.com - Make Instant Digital & Utility Payment, grab latest Entertainment Tickets Online with Great Offers and Discounts and let your Travel be much easier & fun-filled! Free Payment Gateway

How do I know I can trust these reviews about Paytm?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Paytm?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business