• Paytm

Paytm

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Overview

Paytm has a rating of 1.5 stars from 770 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Paytm most frequently mention customer care, bank account, and many times problems. Paytm ranks 835th among Discount Shopping sites.

  • Service
    93
  • Value
    80
  • Shipping
    72
  • Returns
    74
  • Quality
    73
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
91
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How would you rate Paytm?
Top Positive Review

“Calls... customer care number 098., 83,66-18., 43paytm”

Rajendra K.
11/2/21

1. Paytm Customer Care number 09883-66-1843 This Diwali Best offers. CashBean 2. Download the CashBean app from the Google Play store. 3. Register yourself via phone number on the app. 4. Select the product you are looking for. 5. Fill in the loan application form with your basic information, enter the loan amount you want to borrow, and submit the application. 6. CashBean is merely a facilitator providing the Platform for any person in need of financial products... CashBean is **not** a Financial Institution under the Companies Act, 2013 or the Banking Regulation Act, 1949 or any other laws for the time being in force in India. 7. It is true that banks will not allow their money to let-go easily. A due course of action will take place. But if one is unable to pay personal loan EMI (say), this does not make him/her a criminal... **Loan defaulter will not go to jail**: Defaulting on loan is a civil dispute. EMI..

Top Critical Review

“Fraud - cheap,not able for 1 star I want given 0”

Lovely J.
12/22/23

Paytm in now days really a fake and fraud company, they offered me lifetime sound box for per month charges but after 15-15 days without any notification they deducted 80,80 rs...many times I called to customer care but they only generating fake tickets and when I said send me written mail for my query,never they send if Paytm not fraud then why they are not providing me written mail,and not refunding my money and not closing sound box tooo...i humble request to all user never use Paytm offered fake services,many shopkeeper also suffering with money deduction by Paytm while they are not using sound box

Reviews (770)

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Reviews that mention popular keywords

customer care (200) bank account (31) customer service (65) customer support (27)
Thumbnail of user pallavs1
India
1 review
0 helpful votes
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July 10th, 2018

Regarding my Order No. *******574, FRAUD Akansha Trading cancelled my order without any reason. Friends, please stay away from this PATHETIC "Akansha Trading" while shopping in Paytm

Thumbnail of user buntyd
India
1 review
1 helpful vote
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December 25th, 2016

Recently I have purchased total 20 item but all item are cheap/footpath quality chaina product. Dont shopping from them

Thumbnail of user pkp
India
1 review
2 helpful votes
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August 13th, 2016

I HAVE ORDERED AN LED SMART TV 32" AIWA TV VIDE ORDER NO *******190 ON 24 JUL. FIRSTLY ITEM NOT DELIVER ON TIME AFTER A WAIT A DAMAGED AND DEFECTIVE AND WRONG PRODUCT DELIVERED TO ME AND I AM COMMUNICATING TO PAYTM ON REGULAR BASIS LAST 7 DAYS BUT PAYTM NOT COME UP.
THE TV IS TOTAL LOCAL AND DAMAGED I HAVE ******* TO PAYTM.
THE WEBSITE AND SERVICE PROVIDED BY PAYTM IS COMPLETELY A WRONG PATH GUIDELINE SERVICE PROVIDER IN E CMMERCE MARKET TOTALLY CUSTOMER ARE DECEIVED...
I AM REQUESTED TO ALL ONLINE CUSTOMERS DO NOT USE PAYTM FOR ON LIME SHOPPING.

FROM
PANKAJ TAILOR
*******861/*******861
*******@GMAIL.COM/KHU$#*!*******@YAHOO.COM

Tip for consumers:
PLEASE DO NOT USE TOTALLY PAYTM SUPPLIED DEFECTIVE AND LOCAL ITEM IN BEHALF OF BRAND NAME AND TAG.

Thumbnail of user rimac2
India
1 review
0 helpful votes
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February 28th, 2017

I had recharged using code FULL VALUE but not got my rs 25 cash back. It says that have have to do at least a recharge of rs 25 to get rs 25 in your wallet.

Thumbnail of user yogeshg4
India
1 review
1 helpful vote
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March 28th, 2017

I ordered 3 product from paytm, one was Bag order id *******708, one was Fossil watch order id *******771 and last but very costly Iphone 7 of Rs. ******* order id is *******697.

My bag order was cancelled by the seller and Paytm is informed me at last movement after one week when I raised a concern.

My Fossil watch order I got a watch in paytm packaging but the watch was defected the thread stitches on the leather strap was not properly done. So I returned that watch and Paytm took almost 10days of time for return pickup.

Last My Iphone 7 again paytm provided me the defected product, I am not able to hear the voice its too low when I call from Iphone. I am buying brand new Iphone 7 paying ******* amount and getting this defected product.

So I raised a return request on 13th march and after 10days Paytm is saying go the service center and take help from there. Can anyone take the defected phone and roam around the service centers since day 1 itself.

I asked Paytm to take back the product and replace with the new one even then these idiot paytm people giving me excuses.

If not return than they have given the replacement policy so I asked for replacement. But for that they are saying product is not available at seller so we cannnot even replacement.

Is that my responsibility whether the product is available or not. Why paytm is giving such policy onn website if they don't follow.

Worst Shopping website.

Yogesh Kumar

*******490

Thumbnail of user ajeetk9
India
3 reviews
3 helpful votes
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May 28th, 2020

I m having the worst experience about this app. I had some unauthorized transactions from account, and wanted to block my account immediately.

Thumbnail of user mukeshp8
India
1 review
1 helpful vote
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November 6th, 2017

346 rs recharge fail in idea but not refunde my amount already 2 days I have been follow paytm help center but not any responsible feedback

Thumbnail of user angelinas12
India
1 review
0 helpful votes
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December 25th, 2016

Paytm is the best shoppin app. I didn't find it fraud. Delivery service is very quick and product are of good quality and at lower range..

Thumbnail of user dineshm2
California
1 review
6 helpful votes
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May 7th, 2015

My order no is *******&courier tracking no is *******but I have not received d item till now I received d mail ur item is delivered on 05/05/15
I send so many mauls to customer Care but no response paytm is totally fraud & cheater
Dinesh mittal

Thumbnail of user vishals33
India
1 review
0 helpful votes
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August 25th, 2017

Paytm services is very bad and poor. Because after delivery of product paytm has no responsibilities.

Thumbnail of user paytmc7
India
2 reviews
13 helpful votes
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November 28th, 2019

Paytm Payments Bank of America account but I don't know if I can help with number to be a look forward for the mail but I don't know how to do it and I will be there in the shower

Thumbnail of user karank11
India
1 review
0 helpful votes
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August 11th, 2017

I bought some personal items from paytm, I paid more for the item, but whn I Rcvd it, the MRP was less, after I complained they r not giving the actual MRP price also, plz check every item MRP, whn u rcve from paytm

Thumbnail of user ziaburr
India
1 review
0 helpful votes
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December 16th, 2020

Paytm waste app he india ka kionke mera tickets cancel ho gaya 27 Sept 2020
But abhitak mera amount refund dene keliye nahi huwa bohuthi ghatia app he.
Abhitak mera solution dene ke liye nahi huwa ki kob amount refund kore ga.

Thumbnail of user rr442
India
1 review
0 helpful votes
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January 27th, 2022

Paytm is a worst app to book tickets. I lost 6000 i didn't get refund. More than a month Im calling them but there is no response.

Service
Value
Shipping
Returns
Quality
Thumbnail of user amitk296
India
1 review
0 helpful votes
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July 7th, 2022
Verified purchase

Very bad service i don't like my Civil score now very bad many times i call but miss Behave always what i do? I attached picture please check.

Thumbnail of user avis33
India
1 review
0 helpful votes
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June 4th, 2017

Beware with paytm they become almost ear less when any issue occur with your transaction, their customers care care service is worst.

Thumbnail of user prashantha1
India
1 review
0 helpful votes
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February 17th, 2017

Shipment took 14 days to reach and cancelled by itself and refunded in 8 days, paytm is the worst online shopping site.

Thumbnail of user chukkam
India
1 review
0 helpful votes
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August 18th, 2018

In my bank account twice deducted money, but shown paytm wallet one deducted amount.be care full with paytm, it is fraud company.

Thumbnail of user mikeh261
India
1 review
4 helpful votes
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August 17th, 2016

Me paytm se 135 ka recharge kr rha tha recharge unsuccessful ho gya but paytm ne 135 rupees wallet m phucha diye. Jb wo rupaye back to bank kiye to wallet m balance 0 kr diya aur account m bhi nhi bheje
Paytm bhut fraud h

Thumbnail of user rajeshk13
California
1 review
4 helpful votes
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May 30th, 2015

Don't buy products from paytm because I ordered Sony MDR-XB30EXBCIN blue headphone but paytm delivered duplicate black faulty headphone.
My order no is #*******.

Thumbnail of user sulemanh
India
1 review
0 helpful votes
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August 5th, 2017

Very very bed services madarchod tumhari ma ka bhosda tumhari maki choot phone karo to Koi reply nahi ata he aur nahi phone ka computers opreting system sahi he itni bady company he lekin dhan ka service center nahi hw tumhari amma ki choot me land jo karna he woh kar lo

Thumbnail of user ramdevr
India
1 review
3 helpful votes
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March 23rd, 2016

Product delivery takes around ~3 weeks, customer service only responds with template emails. Terrible service.

Thumbnail of user sakthis1
India
1 review
0 helpful votes
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February 16th, 2016

Thank u immediate response for our complaints & very good service to the customers. I am satisfied ur service. Keep as it is forever. Thank u.

Thumbnail of user rahulk490
India
1 review
0 helpful votes
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July 27th, 2022

PayTM Toll free. *******. *******. At us available PayTM Toll free. *******. *******. At us available PayTM Toll free. *******. *******. At us available

Thumbnail of user ramk148
India
1 review
0 helpful votes
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July 17th, 2022

Exam time table number of devices allowed by the way to the way to the way to the way to the way to the way to

Tip for consumers:
Resolved: Pay customer care number..*******567 . all types regarding payment enquiry call us just

Products used:
Resolved: Pay customer care number..*******567 . all types regarding payment enquiry call us just

Service
Value
Shipping
Returns
Quality

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About the business

Paytm.com - Make Instant Digital & Utility Payment, grab latest Entertainment Tickets Online with Great Offers and Discounts and let your Travel be much easier & fun-filled! Free Payment Gateway

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