Pitney Bowes

I have found Pitney Bowes to be the slowest company to make sure your package is handed to the USPS for timely deliveries. They never update the tracking information so you never know where or when to expect your package but I can assure you it will not come on the day it's expected. I'm sick of my packages being left on the floor in a warehouse somewhere on the floor for days or on a truck that never seems to move! Tracking your package with this company is like waiting for a snail to move! Will not shop with retailers who use this company for their transportation needs it's just not worth the headache or trouble! I know you can do better but then again maybe you can't and I am a very unsatisfied customer with your service

As a Veteran I like supporting veteran owned small businesses. However, I've notice that on a recent order I placed on a June 2 was shipped via Pitney Bowes. GS usually shipped other larger logistics companies and packages usually arrived within 3-5 business days. As of June 14, it still has not arrived. How is a small order taking up to 8 business days to arrive? Not sure if it's due to higher rates from inflation but Grunt Style really needs to change their logistics company if they don't want to piss off veterans. Veterans are loyal customers for veteran owned businesses but we won't give you a second chance if you piss us off. Go back to using FedEx, UPS, or he'll even USPS!

Anytime I have ever had a package shipped to me thru Pitney Bowes, it has taken weeks to be received. And they rarely update the tracking info, usually the day it miraculously appears. Worse shipping company!

I ordered such small and simple things as vitamins online from target.com, which could have easily been shipped by USPS but instead that place shipped my package through pitney bowes, now fearing the worst with several bad experiences with that company where it took five months to receive my package and months of other delayed packages where I lost hope of ever receiving, now that I know that target.com uses pitney bowes as one of there shipping partner, I will never be placing a order online from target again.

No clue why USPS even uses these bums. It's like a black hole for packages. My latest package that went through this place has been sitting there 11 days with no contact from PB and no updates. I could probably deliver packages faster on my bike.

Bought a package pitney got it never delivered ended up canceling and getting the seller to refund my money thanks to pitney Bowes 1962 nos original fender skirt for pontiac parisienne was misplaced and lost and of course can't be replaced in that quality

They have people on auto pilot. Reading off a script and not training what customer service really is. Maybe I'm just old school and I remember customer service was just that, the ones you call with questions or concerns. We'll don't expect that here. I would be ashamed to be a part of their team. Needless to say they won't get any more of my hard earned money ever again.

I think that shipping using Camels is more efficient than using this company, once your parcel arrive their station, it becomes isolated from the world. Very high cost for shipping with the worst service provided.
Better to put your childrens name in case if you passed away before you receive your shipment.

Who do you have to know to get a business that locks clients in with dubious fees and and rental machines for 5 years with no way of ever speaking to someone on the north american continent? Everything about this company is whats wrong in todays society

Have been waiting about a month for a package to arrive. Tracking updates are just wrong, and keeps changing. It shows they've shipped my package back and forth across the country several times, yet they don't know where it is. No answer when you call, and they refer back to the vendor (the company who hired them). I know we're having issues in the world, but I get packages from all different sources and different carriers no problem. What poor service.

I started having issues with the office postage meter at the beginning of the year. Calling customer service is BEYOND frustrating. Not only is the automated menu irritating, but when you get an actual person on the line, they are of no help whatsoever. I was on the phone over an hour and transferred 3 times and was eventually hung up on so I had to start all over. Even requesting a copy of our lease contract online is impossible. There has to be better service for what we pay every month. I haven't used our meter all month and have put in 3 trouble calls. None of which are resolved. AND I will still have to pay the lease this month even though we are essentially without postage. Worst experience ever with a company. If no stars were a choice... that's what they'd get.

I am a drop shipper and this company is ruining my business. Packages not being delivered, no way to do real follow ups...seems they end in a black hole in space somewhere. Have had 4 orders that I have had to refund pi$$ed off clients and lost money as seller would not refund me after 1.5 months of arrival in the USA. Absolute garbage. They deserve a zero star.

We closed our account as our contract was up and didn't want to renew it Our Rep took care of it and we returned the equipment and received a refund of postage meter (August) February the following year, I am still calling and trying to stop the bills form coming in! We have no machine or contract with them! No one speaks proper English. Quite difficult to understand them and when we ask for a manager, not one can be found. I have been on hold for over an hour at times. Worst company to do business with! Use Stamps. Come over them!

I don't know where you guys get to call yourselves a company because you guys suck. Tell me how I placed the order September 23 on my birthday from G-Star Raw a company based in Amsterdam. My package was supposed to be delivered September 28 and it is now December 1. I continuously check my packages and it still says it's at Pitney Bowes. Who are these losers? Just here with terrible customer service telling me that I can't get any more information from my own package and the vendor has to send an email in order to get more information to provide to me. This is bull$#*! and I spent $200 on my order and it's sitting somewhere in Pitney OR someone it was a G-Star package and took it. Who knows? Besides that I'm never ordering from G-Star ever again until they switch from Pitney Bowes back to USPS or UPS or even FedEx because Pitney Bowes is the worst ever. Hope you go bankrupt.

Order was placed 1/31/22, as of today 2/26/22 still no package. It was supposed to take 7-10 business days max to be delivered. The package made it to my state and then somehow got sent across the country to Nevada Terrible service. Terrible customer service. I hope I never have to deal with them again.

Pitney Bowes is another one of these large companies that have no compassion for smaller companies who have been with them for decades. When Covid hit, our company had to change our business model to remain viable. This change resulted in us not needing our postage meter. When we contacted Pitney Bowes about early termination, their only option was to pay the remaining payments early and to pay an early termination penalty. This was such a ridiculous offer that it's not worth explaining further. Pitney Bowes easily earns a 1-star from this very disappointed, long-time customer.

So my package was sent out on December 28 and has been at Pitney bows since. Well now that I know that it's a bunch of sand monkeys, I'm pretty sure my package was stolen opened and they have sold my items thats how they they get their items to sell! Instead of blocking Mexican as is we need to be blocking middle eastern haji's.

I had a package with them a month ago. The staff lied when I tried to ask where it is now by saying it is out for delivery. I don't know how the US lets these people run their business. The tremendous number of bad reviews raises a question mark about them, what they really do?

Terrible. Use stamps.com instead. Pitney Bowes is a rip off. My old secretary ordered a mail meter through them but they wanted us to rent not buy and we've paid for it 5 times over and the won't let us cancel. One giant headache.

I tell the other office managers and attorneys work with to ever use them and if they do to cancel and buy their own mail meter or use stamps.com. Pitney Bowes is a complete scam and should be shut down. Report them to consumer fairs better business bureau your statement consumer attorney or attorney general. I've written them 3 negative reviews while I'm on hold trying to speak with a supervisor. They told me I can't speak to a supervisor. If you sign with them you'll become an irate customer very easily.

My package departed from a pitney bowes facility over 2 weeks ago in Texas and it hasn't updated since then. There is no reason why it should take over 14 days for an item to arrive at a new facility. I have no clue where my package is because of this. My package could be misplaced or lost.

I've never had this problem before. We have a package hub at my apartment complex but for some reason PB says 2 packages from 2 completely different companies were delivered to my address March 8th but I haven't received either package. I don't know what to do. I've never heard of this company until now.

Package never arrived, and it still shows that it is sitting at the their warehouse, for the last 2 months. It went from the initial scan of origin to a 2nd location, so they did receive the package & started to move it through their system. Only for it to get lost. The customer service tool directs me to the company that I ordered from, but that doesn't fix the issue that the package is just sitting at their ware house. Luckily the company is sending a replacement, with a different courier but I hope they never use this service again.

This is pitney bowes. If you need a mail meter they make good ones. But if you need customer service. They are horrible. I have never been on the phone for less than 30 min. Yesterday was 2 hours to update a credit card on file and to figure out why the meter would not sync up with my computer. Great product. Horrible horrible customer service.