Pitney Bowes

I ordered 3 separate packages from Temu on October 6, they arrived in Illinois October 12, on October 13 they arrived in Atlanta and it's currently October 20 still sitting in Atlanta. I called customer service, but was told I couldn't contact them about my packages only Temu could. The representative was very rude and unhelpful.

I recently made purchases and they used Pintey bows as a carrier and BOTH packages are lost both packages were sent on different days and I mean like a week apart it made it to Norton Massachusetts and had been lost their. Do you have a thief working at this transit site because of not you need to get some better workers and manage your packages better if I could give you negative stars I would
Now go find my packages please

Still haven't received my packages which has been saying since January 12…. " your package is otw way to USPS…. I mean really does it take 3 weeks to come from Maryland to Rustburg Va. A 4 hour drive smh… my package has be out for delivery for 3 weeks… from Pitney Bowes odenton MD the worst!

I would give no stars if I could. I ordered three packages from aliexpress in china not realizing that pitney bowes was their shipping partner which seems to be the norm for china now, my packages has been stucked in pitney bowes possession since 6/26/2020 and they still haven't turned my packages over to the USPS so it can be delivered to me and it's now 7/27/2020. I think that it's definitely some kind of scam going on with pitney bowes stealing customer's packages, and their's no sign of my packages in the USPS tracking system and also thousands of people are complaining about packages being stuck at pitney bowes and never recieving them, this place need to be investigated by the FBI and criminal charges brought forward.

Package has sat at their hub for two weeks now! Two weeks! Are you kidding me?! Will have to cancel subscriptions thanks to this choice of carriers. Huge waste of time

This company is UNBELIEVABLY INCOMPETENT! We had a shipment in Bloomington, CA. Pitney Bowes took it right THROUGH COLORADO (where it was to be delivered) and took it all the way to the other side of the country to Greenville INDIANA! We called them and were told that the merchant is the ONLY person that can be given info on a shipment? We CORRECTLY told her that the package is
OUR Property (bought and pad for) and the snooty woman told us that "IS NOT MY PROBLEM"...?
This company knows nothing about shipping and even less about Customer Service. USELESS!

This company put me out of a job same day I was about to go deliver for them without any kind of notice once so ever I was never late always on time or way before time on delivering for them they took my job now causing me and my family to be in a financial crisis if I could give a 0 star rating I definitely would and still hasn't no one said anything about them taking my job or even trying to offer anything just like I didn't exist to them but I wouldn't ever work for them again

Should have known when it took 4 calls to get someone to speak to me to get signed up. It went down hill from there. One sales person reached out then never followed up. The next one followed up signed us up, then forgot about us. I had to track them down to get the actual equipment. Never received the full paperwork. The Install tech was actually fabulous. The equipment has been horrible. We immediately discovered was not a good fit, reached out to the sales person and was told oh it's perfect for you it just needs a software update. Queue a year and a half later, multiple times a day of software updates, zero scale issues, paper jam issues, and non existent help and numerous tears we're stuck with the devil machine. Just spent over an hour speaking to 4 representatives hoping to downgrade to reduce the amount of errors we fought through only to find out they want to charge more. We've been trying since day 2 of receive the machine. They waited until the last moment to inform us that it'd be more. I have never been more disappointed or frustrated with a company. My coworker handled multiple billing and service issues in the time I failed to rectify 1 phone call with Pitney Bowes. We are paying for stamps at the post office to have a pricey scale sit in our office rather than fight with the thing. I'd recommend any other solution. They used to be a great company I don't know what happened but this has been the worst I've ever dealt with.

Never update the tracking info have no way to get ahold of anyone to ask questions. Will keep package in same spot for days without moving it. Worst shipping company ever.

This is now the 3rd package in 3 months that Pitney Bowes has lost. Their customer service doesn't seem to care. Greenwood Indiana is a bottomless pit, full of lost packages.

We have been their customers for 7 years. Since we were offered free upgrade we had non stop issues with them. I strongly recommend everyone not to use them.

I don't write reviews normally anymore; this just got me really pissed off. I've been buying and selling online for around 11 years and this company is making up that there is customs fees with items coming into America; I'd know there isn't with all my experience, just fees for the buyer once an item arrives at its destination outside of America. PayPal is politicizing it like Pitney Bowes is too; be aware that Pitney Bowes is located out of liberal Austin tx. They have Satanic policies revolving around stealing. My mother bought me this terminator bust because I was having a hard time around that time and it was supposed to make me feel better about my crap landlord. Instead, it has stressed me out as they have stolen approximately 23 dollars from her, and I have to hear it from her because of them. My mother is a single mother of 3; this is heartless. I just bought some interior reupholstery stuff for my car out of the uk and there were no customs fees; you can't make this stuff up. Pitney Bowes is making up policies that defy federal laws which is a huge offense. PayPal is helping them be enforced too by assisting in collecting illegal payments that were not previously agreed upon. I have been charged twice for shipping between the initial payment of 66 gbp and the additional 23 or so dollars stolen; it's in writing that I've been charged twice for shipping and PayPal won't help me. The process in which my item came was also very disorganized, confusing, and slow. While all of this was going on, PayPal is telling me while I'm on hold that I'm protected from unauthorized payments... what a joke.

This company is an absolute total scam! They ship packages from place to place, ALLL OVER THE US, PAST PLACES OF DESTINATION, working with other scammers to lengthen the time it takes to get a package in order to charge customers EXTRA fees in order to gain a buck! For instance, our package was supposed to be delivered in Pittsburgh. It came from NJ, passed our city, went to OHIO, and we waited extra time for it to arrive. I am completely dissatisfied and advise AGAINST using this company OR purchasing ANYTHING from SPOILED CHILD hair products. NOTHING BUT SCAMMERS!

I have had over 6 packages from shein that pitney bowes suppose to deliver but USPS ends up delivering and I don't receive my packages do to unreadable address labels this is not a great company for logistics do to them I can't even get a refund because packages say delivered but I never receive

It been pass the date I'm supposed to get my package and I keep looking at the tracking but it's hasn't changed since Saturday and it's Wednesday now the tracking says my package is literally in the next state down which is a 6 hour drive from where I live it should not take 4days to update I also
Ordered another package and it will come before this one I'm very upset and disappointed horrible service

It appears all of their so-called service team is based in the Philippines. I am retiring from a small business so I am trying to return the equipment but no one seems to know what to do. First we sent in a check to pay off the lease. The check cleared the bank within a matter of days. Then we called to get the label to mail back the equipment and they said they did not have the check. Then they said it was "floating". Then it got applied to the wrong account.
Next I tried to get a refund of about $250 that I had already paid PB. Filled out the online form. Got confirmation for submitting.the form. Two days later I get an e-mail saying there is no balance. Contacted customer care in the Philippines. They referred me to technical support who said they can't help and sent me back to customer service. Customer service sent me back to tech support. Still waiting on a return phone call after being on hold 45+ minutes.
Still haven't received the label to return the equipment
Any company thinking of doing business with Pitney Bowes really needs to reconsider.

Please dont use them. Service is disaster. I order parcel and I am waiting since 9 of June and today is 21 June. 7 days on the same place and no delivery.
1 have only 1 word - DISASTER

Logistically the worst shipping partner in the USA packages land in Jacksonville from overseas and if your luck is terrible Pitney Bose is the shipping partner you get they take it to Orlando where it sits for 2 days then it goes to Atlanta for 2 or more days then either back to Orlando or Ebor city where it sits for 1 to 3 days waiting to be handed off to USPS for delivery in S W Florida if they skipped PB and just went to USPS Orlando distribution it would cut 5 or more days off delivery times

See title. It's not much honestly. They claim their a tracing site but they have no idea just like you.

I avoided international sales because of the headache of customs forms and shipping costs...
When ebay started handling all the red tape, it seemed awesome. Until I found out that I was unable to opt out.
Ebay uses pitney bowes, which I knew nothing about. I'd soon learn.
My 3rd international sale, using ebay system, has been a nightmare.
The package made it to Alberta Canada where it was "mis-sorted" on September 27.
It is now October 12, and there have been no further updates.
PB will not take inquiries or complaints, instead directing you to ebay.
Ebay is not trying to locate the package or question its whereabouts, instead they tell me that i won't have to refund the buyer, they will.
Great, but the buyer doesn't want a refund. He wants his package, as it was a one of a kind gift for his daughter.
No one seems to be concerned with what happened to this medium sized box...I mean, it didn't fall behind a chair.
I'd rather close my ebay acct than ever ship with an international carrier again, since customer service is nonexistent and theft is common

I dont know why, I dont know how. How the hell do you mix up a WHOLE STATE. I live in CA and the package is all the way in TX and says it's delivered. Im pretty sure there isnt a town with rhe exact same name, and the exact same apartment complex, and the exact same apartment number. Yeah thats bull$hit right there. When I tried calling for customer service THREE TIMES THROUGHOUT THE DAY there was NOBODY to even take mt call. Never again, pitney bowes sucks, I hate it no wonder why the reviews are so low

These idiots constantly lose packages, they constantly deliver far too late, and they constantly delay over and over. They love to set the furthest possible delivery date, and if the package gets to your city long before that date? Sucks to be you, because they will let that package sit there for weeks instead of simply delivering it to your door. Even if the package is in your city, at a post office down the street from your house, they will hold it until the far off delivery date they've estimated, AND STILL DELIVER IT LATE, OR SOMEHOW LOSE IT. I have no $#*!ing idea how to avoid having my packages delivered with these $#*!s, and the fact that more and more of my packages are being delivered with them genuinely makes me hope for the downfall of this company.

The shipping for my orders was going fine UNTIL the packages arrived at the facility of Pitney Bowes in Bloomington, CA *******. Not just once, but twice. My opinion is Pitney Bowes is an incompetent business and unreliable company to be responsible for people's packages. Pitney Bowes should be put OUT OF BUSINESS.