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From the business
PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
PDFSimpli Reviews Summary
PDFSimpli has a rating of 3.5 stars from 2,024 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 16th among Software sites.
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They will offered a great price at the beginning with a subscription behind as a ghost. DO NOT BUY IT. They will charge even more of what they say at the start point without your consent. When you request a cancellation they will tell you everything was told at the beginning of the purchase. Not true, it only says at 14 days trial and pay for the first service as I did.
Charged me when I should NOT have been charged. I had to cancel my card and get a new one because of PDF Simplifi.
Hello,
We’d like to clarify how our billing process works. When you signed up, you began a 14-day trial that automatically converts into the standard $49.95 monthly subscription unless canceled within that trial period. Since no cancellation was made during those 14 days, the subscription remained active and charges occurred as outlined in the terms presented at sign-up. We also sent a payment receipt to your email on the day you signed up, which included the agreed terms, in case you did not review them during sign-up.
It’s important to note that no charges are ever made “unknowingly.” Payment details must be entered and confirmed by the user before activating the trial, and the terms—including the monthly fee—are clearly disclosed. In addition, we also offer a free option where documents can be received after 24 hours free of charge.
Finally, there is never any need to cancel or replace your card. Subscriptions can be managed and canceled directly through your account settings at any time, or with assistance from our support team, who are always available to help ensure your request is processed quickly and smoothly.
Support's Email: support@pdfsimpli.com
Sincerely,
PDF Simpli
Rey was extremely patient with me as I am elderly and not tech savvy. Wanted comps to know!
Hi,
Thank you for the 5 star rating. We are happy to hear you had a positive experience at PDFSimpli. We value your input and encourage you to let us know more details about your experience with us.
Sincerely,
PDF Simpli
I was able to refund original charge and create a new plan with representative. The representative was understanding, patient and was able to offer an acceptable offer.
Hi,
Thank you so much for taking the time to share your positive experience with PDFSimpli! We are thrilled to hear that you had a great experience with the service our agent provided.
Your kind words are truly appreciated, and they serve as motivation for our team to continue delivering excellent services. We are committed to providing the best possible experience to our customers.
We value your feedback and are always looking for ways to enhance our products and services.
Once again, thank you for choosing PDFSimpli! We look forward to serving you again in the future.
Best Regards,
PDF Simpli
I called to cancel the initial plan but Alexander Lambis, the rep, gave me a better price since it is only me using PDFSimpli for e-sign. I got a much better price. I will try it out for a month and see how it goes but the rep answered the phone quickly and helped me out. Thank you Alexander!
Hi,
Thank you so much for sharing your experience with us! We’re glad to hear that Alexander was able to assist you quickly and provide a plan that better fits your needs. We’ll be sure to pass along your kind words to him.
We hope you enjoy trying out the e-sign feature this month, and we’re always here if you have any questions or need support along the way.
Thanks again for choosing PDFSimpli!
Best regards,
The PDFSimpli Team
I accessed this service to convert 1 document. I was in a high-stress situation, so some responsibility could be laid with my frame of mind. I thought I was paying a one-off fee (of £1.95) for 14 days' access. However, somehow I'd missed the very small print that I was in fact signing up to a £49.95 monthly subscription. To make matters worse, I did not receive an email to acknowledge that I had subscribed, so I was unaware untuiol the payment left my PayPal account. I emailed PDFSimpli, and they did not offer any refund. SO I had to contact my bank and PayPal, which took a considerable amount of time and effort. To put things right PDFSimpli could have easily refunded me, but chose not to; it was obvious from my 'account' activity I used it once and never revisited the site. I won't be recommending this service to anyone.
Hi,
Thank you for sharing your experience with us, and we truly understand how frustrating this situation must have felt. We’d like to clarify a few points to help resolve this matter.
When you signed up, an email confirmation was automatically sent to the address provided at checkout, clearly outlining the subscription details, including the auto-renewal terms. For your convenience, we’ve taken the liberty of forwarding a copy of that confirmation to you so you can review it.
Our service is subscription-based, and charges are not determined by usage. Customers are required to cancel their subscription before the renewal date to avoid additional charges. Refunds are not withheld because of lack of usage — they need to be explicitly requested.
In your case, since the cancellation was done directly through PayPal, that action blocked our access to your account, which prevents us from processing any refund directly. If you would like to move forward with a refund, the next step is to contact PayPal to drop the dispute and reinstate communication between your PayPal account and our billing system. Once that is done, please email us at support@pdfsimpli.com letting us know the account has been restored, and our support team will gladly assist with processing a refund.
If you had already submitted a refund request to us directly, our team would have attempted to process it and informed you whether it was successful or if additional steps with PayPal were required.
We hope this clarifies the process, and we’re here to help ensure this gets resolved as smoothly as possible.
Best regards,
The PDFSimpli Team
I had one PDF to convert. I was led to believe that I could do it for free.
I subsequently found that my PayPal account had been debited by $1.45, and then later by $49.95.
Having messaged this organisation, requesting my money back, I have not got a refund, or a reply.
Hi,
Thank you for reaching out, and we apologize for any frustration this situation has caused. We aim to make our services as transparent and straightforward as possible.
When signing up on our website, customers are prompted to review and accept our terms and conditions, which explain the renewal, our 30-day refund policy and the nature of our subscription model. Our sign-up process requires confirmation to ensure clarity, and we send a follow-up email that outlines all these details, including instructions for managing the subscription.
Please understand that while subscriptions renew automatically, they can be canceled at any time through the account portal or by contacting our support team. If you need help, email support@pdfsimpli.com or call us at 1-844-898-1076. We would be happy to assist you and clarify any concerns you may have and a refund if applicable. Take in consideration our support team over email might take 24-48 hours to respond so please wait the allotted time.
Regards,
PDFSimpli
If I could give the company 0 Stars I would. I did a Google search for an online service that could convert different files and file formats into one PDF document. I found PDFSimpli that stated the service was free. I uploaded all of my documents and made sure that they were in the correct order for the final PDF document. This process took about 30 minutes. I clicked on a button that said convert and a pop-up came up basically saying that I could pay $1.95 to get the file immediately or wait 24 hours. Because I needed the document by the end of the day I opted to pay the $1.95 to get that 1 document not realizing I was signing up for a monthly subscription. I never used the service again or logged into the account again. I used it that one time to get that 1 document converted. I have now paid a total of $1,078.65 for this one document and the company refuses to refund me and has only offered to give me 1 month of this subscription back. Furthermore they are based out of Puerto Rico so they are immune to any lawsuits. My only recourse is through the bank and so far they have not been very helpful. I would not recommend doing business with an unscrupulous company like this unless you want problems and headaches.
Hello,
We appreciate the opportunity to clarify this situation. When you signed up, you selected our $1.95 trial plan, which was clearly presented on the checkout page as a 14-day trial that automatically renews into a subscription if not canceled before the trial period ends. This information is displayed prior to payment, in the terms and conditions agreed to at checkout, and also in the payment receipt emailed to you immediately after purchase.
It is important to note that our service is not advertised as “free” for instant downloads — the free option is available under the *delayed download* plan, which delivers the converted file after 24 hours at no cost. The $1.95 payment you chose was not for a one-time conversion, but rather the trial to our subscription service.
We understand it can be frustrating to realize a subscription was active for an extended period, but as with any recurring plan, it is the customer’s responsibility to manage or cancel it in a timely manner. Our customer support team is always available to assist, and we encourage users to contact us if there is any confusion.
As for refunds, we have already extended goodwill beyond the standard policy. While we regret that you did not reach out earlier, we cannot reasonably refund charges for over a year of an active subscription that was neither canceled nor disputed at the time.
We are a legitimate business, not “immune” to lawsuits, and we operate under the same consumer protection standards as any other subscription service. Unfair characterizations of our company do not reflect the reality of the services provided or the transparency of our sign-up process.
Thank you,
Work Simpli
I paid a total of £1.95 for a week's subscription, yet pdfsimpli charged my PayPal account £49.95 a week later without warning and without my consent. They are thieving scammers. Simple as that really. Avoid them at all costs.
Hi,
We’re very sorry to hear how you feel about your experience. We want to clarify that our service is subscription-based, and this is outlined in our Terms and Conditions during sign-up, as well as in the confirmation email sent after payment, which explains the auto-renewal.
We would never charge without consent — all charges are tied to an active subscription. We understand it can be frustrating if the renewal wasn’t expected, which is why our support team is always available to review charges, assist with cancellations, and process refunds when applicable.
Please reach out to us at support@pdfsimpli.com or call 1-844-898-1076, and we’ll be glad to look into your account and resolve this for you.
Regards,
PDFsimpli
I though I was paying a dollar something to try product. It auto charged 49.95 after a few weeks. When I talk to your company they say too bad. The product did not translate my document. I am disputing the auto charged through paypal
Hello,
We’re truly sorry to hear about your experience. Please know that we would never dismiss a customer’s concern with a “too bad” response — that does not reflect the way we treat our users.
To clarify, our service works on a subscription basis, which is clearly outlined in our Terms and Conditions and confirmed via email after sign-up, including details about the auto-renewal. We understand this can sometimes be missed, which is why we encourage customers to reach out to our support team with any billing questions so we can resolve them quickly.
Regarding your document, translation results can vary depending on formatting (especially with scanned or image-based files), and we’re always happy to assist by troubleshooting or providing guidance to make sure you get the best possible outcome.
If you’re still experiencing issues, please reach out to us directly at support@pdfsimpli.com or call 1-844-898-1076 so we can review your case and work on a fair resolution together.
Best regards,
PDFSimpli
They took money from my account without having a contract. Ne careful with this company
Hello,
Thank you for sharing your concerns. We want to clarify that PDFSimpli operates with a subscription-based service, which requires user authorization and agreement to our terms of service during account creation. All successful payments are confirmed via a payment receipt email. If you believe there has been an error, we encourage you to contact us immediately so we can review your account and assist with any discrepancies.
Please reach out to us at support@worksimpli.com or call 1-844-898-1076. Our team is ready to help resolve any issues and ensure your experience is handled properly.
Best regards,
PDFSimpli
The subscription was activated in an unclear manner, and they waited until the right of withdrawal expired before charging the amount. This is very unfair.
Hello,
We’re sorry to hear you feel this way. Our subscription process is transparent, and users actively sign up for the trial themselves. We do not “wait” to charge anyone—billing occurs automatically at the end of the 14-day trial if the subscription is not cancelled beforehand, as stated during sign-up and in our terms. If you need help reviewing your account or future billing, please contact us at support@pdfsimpli.com so we can assist you directly.
Best regards,
The PDFSimpli Team
Spoke to Alexander Lambis, explained that I needed to cancel account, I was paying 49.95 he said no problem, instead he changed my account from 49.95 to 3.95 a month, I said I needed to cancel the account.
Hello,
Thanks so much for sharing your experience with us. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please contact our Support Team via email at support@worksimpli.io. They can help you with any inquiries you may have about our website or any issue in general or you can call customer service and speak to another representative at 1-844-898-1076 anytime.
Best regards,
PDF Simpli
They have been charging me 30 dollars every month without my consent. Do not buy any suscription, these people are thiefs
Hi,
We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.
PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided.
Contact us via email at support@worksimpli.com.
Sincerely,
PDFSimpli
Signed up for a 3 day trial at minimal expense. Only needed it for a short time. Next thing I know, I get a bill for the year which was not wanted, nor needed. My credit card company reversed the charges and blocked this company from further charges.
Hello,
We’re sorry to hear about your dissatisfaction, but we’d like to clarify the facts. When you signed up, you selected a 14-day trial that automatically continues into a full subscription unless canceled before the trial ends. This information is clearly presented on the plan selection page, again on the payment page before completing checkout, and in our terms and conditions, which you agreed to at the time of purchase. Additionally, a confirmation email with the full payment receipt was sent immediately after the transaction.
The subscription was processed exactly as described, with no hidden charges or misleading practices. While you chose to reverse the charge through your bank, the transaction was valid and authorized. We always encourage users to reach out to us directly with any concerns—we’re happy to help. Posting a negative review while bypassing our support and disputing a legitimate charge is both unfair and misleading.
Sincerely,
Work Simpli
I want to cancel, but no one answer. All the information when transfering from pdf to word went wrong. And don't export to excel. Total scam
Hi,
We’re genuinely sorry to hear about your experience — it’s upsetting to know that the conversion didn’t work as expected and that you haven’t been able to reach someone for help. That’s not the level of service we aim to provide, and we completely understand how frustrating this must be for you.
Please know that we’re here to assist you. You can contact our support team directly at support@pdfsimpli.com or call us at 1-844-898-1076, and we’ll make sure your cancellation request is handled promptly. If you've had issues with specific files, we’d also be happy to look into those and see what went wrong. While our tool supports multiple languages, results can sometimes vary depending on the formatting or content of the file — especially if it includes scanned or image-based text.
Your trust matters to us, and we truly regret that we didn’t meet your expectations this time. Thank you for bringing this to our attention.
Sincerely,
PDFSimpli
The technology is fab but I thought I was only signing up to 14 days worth of conversations and have since been auto billed twice since then.
Hi,
Thank you for your message — we’re truly sorry for any confusion or frustration this situation may have caused.
We’re happy to hear you found the technology helpful, but we completely understand how unexpected charges can be upsetting. Please know that PDFSimpli operates exclusively through subscription-based plans, and the terms and conditions, including the auto-renewal policy, are clearly outlined and agreed to at the time of sign-up. Additionally, an email confirmation is sent after your initial payment, which includes the details of the subscription and auto-renewal.
That said, we never want anyone to feel trapped or misled. Please contact us at support@pdfsimpli.com or call 1-844-898-1076 — we’d love the opportunity to look into your account and help make this right.
We truly value your feedback, and your experience matters to us.
Warm regards,
PDFSimpli
Absolutely Awful! I am still awaiting a response to my email requesting my money be refunded!
Hello,
Thank you for your review, and we’re truly sorry to hear about your frustration. After a thorough review, we located an account associated with the same email address used to leave this feedback. This account began a 14-day trial period on July 3,2025. As outlined in our terms of service, our trial subscriptions are set to auto-renew unless canceled before the trial ends.
During this time, the account was actively used to convert images of paystubs (in. Jpg format) into PDF documents. The subscription was later canceled via PayPal on July 24,2025.
We understand how concerning unexpected charges can be, and we appreciate your patience while awaiting a response. If you have not received our reply, please check your spam or junk folder, or reach out again to ensure we can assist you as quickly as possible.
For further support, you can contact us directly at support@worksimpli.com or call us at 1-844-898-1076. We’re here to help resolve any remaining concerns.
Best regards,
PDFSimpli
No se porque empezaron a cobrarme este producto, que yo no lo queria, me di cuenta que estaba ya como cargo mensual y pude cancelar, me cobraron 3 meses que no necesite, es una tristeza que esta plataformas, si no pones atención te hacen los cargos sin autorización
Hola,
Lamentamos sinceramente su experiencia y entendemos completamente su preocupación. Queremos aclarar que PDFSimpli funciona bajo un modelo de suscripción, el cual requiere autorización directa del usuario para comenzar. Según nuestros registros, su cuenta fue activada el 15 de mayo de 2025, y en ese momento se le envió un recibo de pago por correo electrónico confirmando la suscripción.
En caso de que el sistema no haya funcionado como esperaba, siempre recomendamos contactarnos de inmediato para que podamos orientarle o cancelar la cuenta a tiempo. Nos esforzamos por brindar transparencia y control total sobre las suscripciones, y estamos aquí para ayudar a nuestros usuarios en cualquier momento.
Si desea más información o necesita asistencia adicional, no dude en escribirnos a support@worksimpli.com o llamarnos al 1-844-898-1076. Estamos a su disposición para resolver cualquier inconveniente.
Atentamente,
PDFSimpli
Can not cancel no phone number its like playing hide and seek
Hello,
We're truly sorry to hear about your experience — that’s definitely not how we want our users to feel.
Please know that PDFSimpli does not process any unauthorized charges. When signing up, users agree to a 14-day trial that auto-renews unless canceled. We understand how frustrating it can be if that wasn’t clear at the time.
To assist you promptly, you can cancel anytime and reach out to our team directly. Here's how to get in touch:
📧 Email: support@pdfsimpli.com
📞 Phone: 1-844-898-1076 (Monday to Friday)
We’re here to help and make this right for you. Thank you for bringing it to our attention.
Best regards,
PDFsimpli
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We’re sorry to hear about your experience and appreciate the opportunity to clarify.
PDFSimpli offers a trial period, during which the subscription terms — including the automatic renewal and pricing — are clearly disclosed in the Terms & Conditions and in the confirmation email sent at sign-up. If the trial isn’t canceled before it ends, the account automatically transitions into a paid subscription.
We understand that subscription models can be confusing, and we always encourage customers to review the terms carefully and verify their emails. If you ever have questions about billing or want to explore other plans, our team is happy to assist — please contact us at support@pdfsimpli.com.
PDFSimpli