Peltz Shoes

Shoes are ok sales girl had lollipop in her mouth while checking us out gross. Not very professional in my opinion

There used to be a cool black guy managing this store, but now there is some ditzy, blonde old lady there. She is a snob and ignores the customers. Get a grip and bring back the men to this store!

The shoes arrived but didn't fit. Needed to return. No confirmation email so I searched online. Said to use shipping label provided. It appeared that shipping label had been ripped off the shipping notice inside one package and was nonexistent in the other received. Using their online tool didn't work. It just kept getting, "Your order could not be found!"
Also, the form inside the box had impossibly tiny print, as if they wanted it to be impossible to read.

Excellent inventory, competitive price (less than half of competitors' prices) for a beautiful pair of boots. And fast delivery! We are perplexed by the poor reviews we've seen--our experience with Peltz Shoes was wonderful!

Do not order from here! Terrible customer service! Believe the bad reviews!
Terrible! Ordered a pair of shoes fedex lost, in which I understand not the companies fault but this has been happening a ton the lady(customer service rep) said and her best answer is wait 2-6 weeks for a refund! Not even let me send another pair out or let us try to get this claim done sufficiently. Now im out a pair of much needed shoes right after foot surgery and no money for weeks to buy new ones. These things are not cheap. Im super regretful of ordering from here.

I ordered shoes and wore them for a few minutes and noticed they caused me pain, so I returned accordingly then I receive an email that they thought it was worn because of minimal dirt noted on the soles of the shoes. I have called and spoken to the manager and they will not return my money. This is by far the worse company I have ever dealt with. No customer service. I will never be buying from them again. Be careful.

I saw this nice pair of Earth Origins (Sophie Sandal) women shoes in brown and wanted them. The color advertised online is a pretty brown. The shoes arrived and I opened my package to see this ugly, almost puke color shoe. I was disappointed. I hate the process of sending orders back. BUT, I called and spoke to this wonderful customer services staff: Stephanie, who stayed on the phone with me and placed my reorder. I sure hope I get the pretty brown color with this next shipment; otherwise I will request a refund. Thanks you

Was asked for email to get $5 off. Coupon was "applied" to cart but never reflected at checkout. I realized that an email was sent to me stating the coupon was for use a month later which was never communicated in the request for my email. It simply stated unlock $5 off coupon here. I've asked for them to take it off as a good will gesture but no one will return my emails after several. They go unacknowledged. Terrible customer service. After reading all of the bad reviews I hope I get the right sizes and shoes that are not used because they won't return them. I won't do business with this company again. TERRIBLE.

I purchased a pair of $70 sandals and they broke wearing them down my stairs after about a minute of wearing. Attempted to return and was told they were worn and would not return. Am contacting Teva to see if they can exchange. Im not giving them any more money. Hear about them on the radio all the time. Just because someone has an ad budget doesn't mean they are a decent company.

I cancelled an ebay order within minutes and this company refused to cancel saying it had shipped. A label was created 6 hours later and now they are saying it has shipped via FEDEX and will take another nine days to get here. I live 45 minutes from the store they say it shipped from. I don't do business with people who lie to me. Therefore I will never buy anything from these people or Ebay again.

I wished I had did my hw and looked at the reviews. Worst company. Don't even attempt to rectify a situation. I never received my package and was told by rep nothing could be done. Save your money and time and shop elsewhere.

I had a 10:00 am Appt on 11-14-2023, I got there on time. And filled out an application.Then I was told by Kat Bell that i needed a copy of my Resume.Which never was advised to me in the email thread...
So i stated that i would provide that Kat Bell stated i'd have to make another appt.

20 Minutes later i get a email stating that they went with another Candidate...That's just bad business you should Fire her..

Return lable was to be attached to shipping order. I had to print myself but label it disappears before I can. Called customer service line. Disconnect after one ring. Verified ño. Several times and same thing happened. Only other choice to send back myself and will have to pay out of pocket.
Now have to wait and see. I tried on in my kitchen and didn't walk anywhere. Box and all in perfect condition. Let's see if they say something is wrong with return or not rec'd in time. Shady, buyer beware! You can see where the return label should have been. Just another inconvenience to interfere with return

Received shoes in wrong size. Looked cheap and ugly. Called Customer Service for return label; was told they can't send me a hard copy (my printer is in storage) and that it would cost a big bundle if I make my own label. Obviously terrible CS. Wish I had not wasted my time on Peltz.

Ordered 4 pair and only received two. Made me wait three months for an "investigation " and then said they shipped all four pairs with fed ex. Never supplied proof of the shipments do basically charged me for shoes I never received. I ordered them through amazon. Peltz will not stay in business with business practices like this. All I'm asking is to send the items I ordered and paid for. Not too much to ask for. VERY disappointing To be ripped off!

I loved both pairs of shoes that I received for work, BUT I do have one complaint: I hate the stickers on the bottom of my shoes! On one pair that I received, there was a sticker that I can't remove. On my Clark's Damson Step Pump ($70), there is a sticker on the bottom... and everyone can see it when you're walking. So I want it OFF. But I can't get it off! Very frustrating! I worked for over 10 minutes trying to remove these unsightly stickers. But there is still sticker residue. Very unsightly and tacky. I'm a Flight Attendant. I cannot have this tag showing on my shoe. WHY would they make this tag SO difficult to remove? It's still on my shoes. So I guess I'm working with tags on my shoes.

Bought some sandals, sent them back a few days later because I didn't like them. Peltz says no refund because the shoes were worn? Yes they were, in my living room. These people are liars and run a $#*!ty business. Google them and check out the reviews. Go to the BBB and check out their reviews. Take your business elsewhere, these people don't deserve your money. I'd like to give ZERO STARS.

I ordered a pair of shoes and tried them on at home and they were so uncomfortable. I sent them back within a couple of days. Like others, they said they were worn and could not resell them. They would send them back if I wanted them. Heck no! They were no more worn than if I had tried them on at the store and walked around a bit. I filed a complaint with my credit card and Amazon. Got a refund but will never order from them again.

Order shoes on 5. 14. 22... they say they were delivered on 5. 20. 22... nothing was delivered by FedEx... called them immediately and said they would put a trace on delivered... since that time FedEx declined a trace... Pelts said they need more time... this is bull$#*! I paid for items never received

They made a mistake on the shipment of our order and refused to cover return shipping. I made multiple attempts to discuss the problem with them, but they wouldn't address the issue directly. It was like talking to a 4 year old.

We went to the Cortez Rd, Bradenton, FL location and the Mgr. Leah was so very helpful! My elderly mother has very swollen feet and has trouble finding shoes to fit and Leah searched for some and found a very nice pair in extra wide for her. She got on the floor and helped her put them on and was just super nice! We ordered 3 pairs! Thanks Leah!

Ordered boots through Amazon from Peltz Shoes. I rec'd tracking info in email as the delivery progressed. Then one message came in and said that FedEx ran into an issue because of address.
Called Amazon they double checked my address and there was no problem there. Peltz screwed up my Zip code and it ended 30 miles from me. I called Peltz back and told them to refund my money or overnight a pr of boots to overnight me another pr since I was planning on wearing them this weekend...if they had any business sense, they know they will get the boots back so as a courtesy the could have sent out another pr. So now I have to wait until the PKG goes back to them before I get my refund. I wish I had read their reviews before I purchased the boots, I never would have ordered from them. Lesson learned.

The customer service team was so helpful with my desperate need of a replacement pair. The shoes arrived on time and shipped out the next morning. Very impressed.