• PeopleFinders

PeopleFinders

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Overview

PeopleFinders has a rating of 1.1 stars from 196 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PeopleFinders most frequently mention credit card, customer service, and phone number problems. PeopleFinders ranks 152nd among People Search sites.

  • Service
    35
  • Value
    35
  • Shipping
    15
  • Returns
    21
  • Quality
    29

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
8
2
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How would you rate PeopleFinders?
Top Positive Review

“I've been using this service for over 5 years, and...”

Lora C.
11/12/13

I've been using this service for over 5 years, and it's helped me a great deal. My two biggest complaints, are that it isn't very compatible with Google Chrome (and I hate Internet Explorer) and because there is so much information of people and addresses, but not in chronological order, you sometimes wade thru a lot of old information to get to the new. I even find cellphone information which is a plus these days. In my opinion, for what I use it for, it is usually worth the $24.95 I pay.

Top Critical Review

“Unauthorized debt in my bank account”

Fatima K.
10/24/24

I used PeopleFinders just once, I mean, an one time purchase $1.45 to obtain a phone number. A couple days later, they took $24.95 from my account, I believe for a service subscription which I have never requested. I replaced my bank card immediately and now I am waiting for my bank dispute process. So frustrating.

Reviews (196)

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Reviews that mention popular keywords

credit card (42) phone number (20) background check (11) people finders (19)
Thumbnail of user dougc39
Maine
1 review
7 helpful votes
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February 26th, 2016

Looking up phone numbers -wife had her for 16 years - shows some one else and different location -- as with many, many numbers wrong people to number- and most not available

Thumbnail of user jordanc101
Nevada
1 review
4 helpful votes
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July 21st, 2018

Don't waste your money - little information and they deceive you and make you pay more to cancel the membership... Can only blame myself for being so stupid to order this...

Thumbnail of user kathyv9
California
1 review
8 helpful votes
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September 5th, 2015

I never signedup or submittedan agreement with this loser company... found out they were billing my credit card for a month. I called my credit company and they stopped payment and also changed my card number so no more charges could be made. This company has no info on anyone you are lookinf for, customer service have can answers. They all have different answers for the same question... glad i stopped payment and filed a complaint with my credit card company. Watch this company they will take your credit card info and send it the way they want. Good riddens

Thumbnail of user crystalr213
Wyoming
1 review
7 helpful votes
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June 24th, 2020

Bought 1 report@$3.95. INFO was inaccurate. Call since 12/2019 to get back $3.95. The website states if inaccurate information contact them. Told me canceled but was deducted 29.95 mo for a subscription. Rep over and over said would cancel until 6mo X 29.95 stolen. Been hung up on, yelled at, etc. Today transferrf to a mgr./ She was rude, condescending, accused me of lying etc. while stating no record. Offered 2 month courtesy credit for the 6 months at 29.95 and a 3.95 single inaccurate report. She refused to let me speak or leave message for her mangr shes the highest and I couldnt go the CEO as he didn't know how to use the system to even speak with me. SHe said worked there 17 yrs. While hearing her laugh then hung up on me not before stating the CEO owned multiple tech companies & was out setting up businesses & didn't have time to talk to me gave her"carte blanche" power. This is internet scam! Falsely show 5star reviews but have the lowest Shell company. Rip off!

Thumbnail of user matthewd588
Connecticut
1 review
2 helpful votes
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March 12th, 2021

Inital test search was on myself. Certinaly I would know accuracy of data provided. >80% erronous data received. If someone were searching out info on me they'd be provided mostly erronious data. No value whatsoever to searcher. Could contradict true info provided for whatever reason prompted search in first place. It's hoped no one uses this site for serious backround checks, credit, criminal backround, address, phone #, relitives or any other pertinent info.

Tip for consumers:
Don't

Products used:
Info retreval

Value
Quality
Thumbnail of user taram101
Ohio
11 reviews
21 helpful votes
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April 30th, 2018

I selected a. 95 one time fee to display the owner of a phone. People finder provided a fake name that I validated through state and county databases and refused to provide a full report. I immediately realized I was scammed, and cancelled. They charged me $2.95 to cancel. I emailed them and KC responded stating I agreed to the charge when I opted for a 'free trial membership' I did not opt for the membership and have screenshots showing such. The $2.95 cancellation fee only applied to membership selections. They refused to refund. I found they also hide a "LIMITED GUARANTEE" on their site basically stating they can provide you inaccurate information and you still have to pay. I've filed complaints for false and deceptive advertising practices with the FTC, CFPB and BBB. I hope it was worth the $3, PeopleFinders, AKA Confi-Check!

Thumbnail of user shelleyg19
Connecticut
1 review
0 helpful votes
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August 14th, 2017

TERRIBLE SITE. OLD NOT UP TO DATE! I WAS SEARCHING FOR SOMEONE WHO HAS BEEN DEAD@ YEARS AGO. The guy on the phone told me they do not update deaths at all but they don't tell you that! They just tell you that you may have to go to the vital office. NICE WAY TO STEAL YOUR $$$

Thumbnail of user cjs113
California
1 review
4 helpful votes
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February 10th, 2023

NEVER, I REPEAT, NEVER waste your money on this company. It is a scam and the company knows it. They have Ads out that claim People Finders can look up phone records (such as text message and phone call logs) and/or GPS search for a phones coordinates and the company does NO SUCH THING. There is no such things as a single purchase. Every selection you make has FINE PRINT that says you will be signed up for a membership and there will be no refund offered. The best thing to do if you ever encounter this, state that, "I did not authorize this charges" and also "I did not authorize anyone to use my card." At that point they will have to refund you without any questions asked. Call your bank and tell them the same exact thing. The Customers Care Center will only refund you 3 charges BUT keep pressing them and they will eventually get the okay to refund you and additional 2. This company needs to be SHUT DOWN for false advertisement & SCAMS. NEVER DO BUSINESS WITH THIS COMPANY.

Tip for consumers:
NEVER USE.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kellyo7
Massachusetts
1 review
14 helpful votes
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December 23rd, 2014

DO NOT MAKE THE MISTAKE OF USING THIS "COMPANY" - I HAVE JUST FILED FRAUD CHARGES AGAINST THEM FOR BILLING MY CARD WITHOUT MY AUTHORITY. THEY HAVE MANY SANCTIONS AGAINST THEM! YOU CAN CANCEL THE ACCOUNT WITH YOUR CREDIT CARD CO. BY BLOCKING THEM -

Thumbnail of user darknessb
New Jersey
1 review
2 helpful votes
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April 19th, 2017

I came on your site to sign up, because you said "A NEGATIVE" had been added to my account.

There wasn't a negative and I signed up for the 4.95, per each month. However, you charged me 29. N change.

This is false advertisement and I will let people know. I was under the impression that a charge would be 4.95 a month, so I called and cancelled and the lady did cancelled, ut told me that due to a background check that toy will keep part of my money. Which I consider highway robbery. You see I never select a background check... the link you provided once click after downloading your information changed and asked I. Order to get the report, make a selection and I did thinking the charge would be 4.95. I felt that the lady I talked to did not understand or maybe, due to my tone being of black, which I am an Indian that she made a decision to take my money. You see you do not have a rashness to even charge me the amount you did, because when you calculate you're either paying for a monthly or you are really paying for a background check.

Your site need to be well communicate with the truth and it can s not, which not only make your site cheat people, you also discriminate, because if I was of a lighter complexion and explained myself you would had given me a full Refund and apologized for misrepresenting your site.
A half star, truly no star...

Bailey

Thumbnail of user ranyb2
Florida
3 reviews
1 helpful vote
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July 18th, 2022

I got the premium membership and looked myself up along with others, and it said that my late father was my spouse and didn't even list my mother AND said that one of my previous names was my late grandmother's name, Rose... and I'm a GUY! When I contacted them they just said that they get their info from various sources and it's not always going to be accurate. WHAT SOURCE would put my dad as my f***ing spouse and not even list my mother or have one of my previous names (which I only had one, and that was Ronny) as ROSE? WHERE would they even get this type of information? There is literally NO WHERE that my name was Rose or that my f***ing dad was my spouse! If I could get away with violence to their entire organization I probably would do it.

Thumbnail of user glyndan
New Mexico
2 reviews
6 helpful votes
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January 4th, 2017

I paid for one time search for 1.00, immediately cancelled and within a week I was billed for 29.95, then they attempted the next day to bill me for a premium search for 24.99. My bank called me God Bless them. I called People Finders to dispute and the woman screamed at me while I was talking. PLEASE ANYONE READING THIS BE CAREFUL!

Thumbnail of user keithk19
Vermont
1 review
10 helpful votes
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March 28th, 2014

I got the same issue that everyone else is complaining about. I clicked the button to get an complete report and all I got was a list of relatives. When I called them they said that is all I paid for when the web site lists it as a full report for $30. I got only the same information I could have gotten for free off of ancestry.com. DO NOT USE THEM THIS IS JUST A SCAM WEB SITE!

Thumbnail of user janeth63
Maine
3 reviews
10 helpful votes
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January 12th, 2016

NOT Happy! I'm willing to accept responsibility for my mistake. But seriously, you won't give me my money back for the upcoming month because I'm already 1 day into the cycle?

Thumbnail of user peggyb69
Indiana
1 review
2 helpful votes
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April 6th, 2018

They gave me a Mary instead of a Mark, and ALL these alias`s. Tons of B. S.!
I can`t believe this is actually a place that can be on the web to make $.
I am so angry I`m calling the B. B. B on them.

Thumbnail of user nelissad
Washington
2 reviews
14 helpful votes
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January 23rd, 2016

I clicked only the button to order $1.95 one time search on someone. I checked my credit card and was billed $12.48,98 cents and 97 cents. I sent them an email and they said they didn't care, I wasn't getting a refund. I told them they were thieves and I was contacting my credit card company reporting them as frauds. They could care less. TERRIBLE COMPANY WHO CLEARLY STEALS FROM PEOPLE. Do not get on their site and order anything because they will charge you for things you did not even do. I even tried to call them instead of email them and i got voicemail. They didn't even have the decency to call me back, they emailed me back.

Thumbnail of user danb1566
Florida
1 review
5 helpful votes
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January 25th, 2023

I used PeopleFinders once and paid what I thought was a one-time fee back in September. Since then, I have been getting charges for CFK*PEOPLEFINDERS and CFK*PF REWARDS for $24.95 and $14.95 respectively. Apparently, once you use their service once, they auto enroll you for membership AND their rewards program all WITHOUT telling you. I reached out to them to reverse the charges, but they refused. A very shady business with horrendous customer service!

Tip for consumers:
Never use this site. If you do, they will quietly charge you for the service as well as their membership rewards program (which doesn't even appear to have any rewards).

Products used:
PEOPLEFINDERS

Service
Value
Quality
Thumbnail of user staceyt265
New York
2 reviews
1 helpful vote
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September 26th, 2020

Terrible. Dollar her, dollar there... Didn't even know that I was being charged bc it wasn't clear about charging me for what I was I quiting about. I paid... The. Clicked about reading up on subject... Well if you charge extra then say it, show it... And let me confirm 5hstvi know I am paying for what I thought was included.
Basic... Plan... I got charged for... Then charged YET AGAIN... So basically I paid to Google something... thsts how basic and vague thier info is... Pathetic... Oh well... Live and learn not to trust these on line phone /people/emai look ups... Just a waatw of my time and money...

Thumbnail of user annec61
Colorado
1 review
7 helpful votes
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February 24th, 2016

This is the WORST company I have ever been associated with. They offered a free trial which was not free at all and locked me into a monthly payment without my permission. The three searches I did gave me no useful information at all. I spoke to the company and a girl called Emily told me I couldn't get out of it and then hung up on me, not even allowing me to speak. STAY AWAY FROM THIS COMPANY! You can't get any useful information from them and they will take as much money as they can from you while making it impossible to cancel. BEWARE!

Thumbnail of user macib
Texas
1 review
0 helpful votes
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May 8th, 2017

Got $#*!ing scammed, complete bull$#*!. I used this service one time months ago, and now im getting charged 19.99 for something i didnt use. Can't get a refund either.

Thumbnail of user jeremiahd10
Kentucky
9 reviews
106 helpful votes
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August 22nd, 2014

Non-FCRA companies like this one are fake. You're not only paying for less info than what's available on a Google search, but you're paying for WRONG info. These assclowns and all their scumbag buddies have me listed as a 66yo pedo in California and my sister listed as a MAN. I've reported them to the Federal Trade Commission. Anyone who cares about mother$#*!ers losing jobs because of these $#*!ups will too. Here's the link: http://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc

Tip for consumers:
REPORT THEM TO THE FEDS!!!!!!!!!!!!!

Service
Value
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Returns
Quality
Thumbnail of user sarahh116
Connecticut
1 review
11 helpful votes
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April 28th, 2015

THEIR REPORT SHOWED ME NOTHING. Just addresses of the person I was looking for.
DO NOT USE THIS SERVICE UNDER ANY CIRCUMSTANCE. HORRIBLE.
The Peoplefinder website has hidden a claus that requires cancelation within 3 days or be charged $24.95 behind what appears to be a "Privacy Policy". I called on day 4 when I saw the charge appear and was told by a rude representative that there were no refunds and that

Thumbnail of user charlesd1468
Pennsylvania
1 review
1 helpful vote
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February 14th, 2022

They claim, on their Google search ad that a search is free. Yes, a SEARCH is free but seeing the RESULTS costs money. I am simply unwilling to do business with any person or entity that starts the customer relationship with a lie!

Thumbnail of user kathyc1702
Arizona
1 review
0 helpful votes
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March 7th, 2024

They steal money from my account I can't even lookup my doctor address to get my rides this is rude

Tip for consumers:
Stop steering my money from my account

Thumbnail of user johnm434
California
1 review
16 helpful votes
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February 20th, 2015

GARBAGE SITE LET EVERYBODY YOU KNOW THAT PEOPLE FINDERS IS A FAKE SITE JUST TO GET YOUR INFO AND CHARGE YOU 24.95 A MONTH WITHOUT YOU KNOWING THEY HAVE POOR SERVICE AND EVEN THERE SERVICE REPS ARE RUDE I WELL BE ON A CAMPAIGN TOO EXPOSE PEOPLE FINDERS SO THIS DOSENT CONTINUE TOO HAPPEN TO PEOPLE THEY ARE CROOKS AND SHOULD NOT BE ABLE TOO TRICK PEOPLE WITH THERE CRAPPY FALSE INCORRECT INFORMATION SERVICE

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From the business

PeopleFinders.com is the Web’s premier provider of public records. We’re dedicated to helping you find anyone, anywhere. Millions of people turn to when they want to find family, friends, classmates, old flames, military buddies or anyone else.

Our website provides an array of products including people searches, background checks, criminal records, reverse phone lookups, social profile searches and public records reports. And we just added an exciting new service called PeopleFinders Rewards that provides discounts on premium PeopleFinders products, cash back offers from more than 700 online retailers, deep discounts to local attractions and many other great benefits.

PeopleFinders owns more than 40 years worth of data, which allows us to provide both historical and current records. We are also a BBB accredited business, TRUSTe certified and VeriSign trusted.

At PeopleFinders, we understand that few things compare to the joy of reconnecting with people from your past. We’re ready to help you find anyone using a name, phone number, address, email or most any other information. Turn to us for all your people search and public records needs.

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Jared B.
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