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PeopleFinders has a rating of 1.1 stars from 196 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PeopleFinders most frequently mention credit card, customer service, and phone number problems. PeopleFinders ranks 152nd among People Search sites.
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I've been using this service for over 5 years, and it's helped me a great deal. My two biggest complaints, are that it isn't very compatible with Google Chrome (and I hate Internet Explorer) and because there is so much information of people and addresses, but not in chronological order, you sometimes wade thru a lot of old information to get to the new. I even find cellphone information which is a plus these days. In my opinion, for what I use it for, it is usually worth the $24.95 I pay.
I used PeopleFinders just once, I mean, an one time purchase $1.45 to obtain a phone number. A couple days later, they took $24.95 from my account, I believe for a service subscription which I have never requested. I replaced my bank card immediately and now I am waiting for my bank dispute process. So frustrating.
Signed up for peoplefinders pro. It's $200 a month and I figured I would test it out for a month and cancel if it wasn't what I'd hoped. Well it wasn't what I'd hoped and when I went to cancel they told me I was locked in for 12 MONTHS ($2,400!). I went back and realized they had written 12 months in on the contract and I do blame myself for not looking through it more carefully. See the image below and you can see they actually manually enter that portion of the contract instead of leaving it blank or asking how long you would like your contract to last. Again, I do blame myself and I should have been more savvy to this kind of BS. When I contacted them to make sure my contract wasn't renewed in 12 months they told me I HAVE TO WAIT UNTIL IT'S CLOSER TO THE END OF MY CONTRACT! They are really banking on me forgetting about cancelling and that's not going to happen. I wish I'd never gotten involved with them
The information they gave me is old, outdated. The only current is the home address. I was very disappointed. If there is 0 for the rating, I will give this number. Bad service
If you pay $0.95 (95 cents) for one use, or a three-day trial, you are very likely to end up with a one year contract at $24.95 with automatic renewal at the end of the year.
It is a SCAM - It told me the info was available for the # I was searching. Once I gave them my billing info - the next screen tells me the info in 'Not Available'. BUT BEWARE! I thought I had cancelled & would get a refund by following their instructions - NOT the case. When the charge was not refunded I went to their site again - under all their questions it states they will not cancel by e-mail or thru their site - you must call - when you call it is obvious they are constantly receiving complaints - the gal I got harshly told me my fee was NON-refundable but I was supposed to be happy it was a reduced rate. She told me the info I was given 'It was a celluar phone' was what I paid for - I already knew that! STAY AWAY! Wish there was a way to remove this scam site.
PeopleFinder just like BeenVerified suck. Both use deceptive language to lure people in. Both sites promise sensation info when in reality all they offer is public record info like traffic tickets.
Don't use peoplefinders.com. They will bill you $24.95 a month without your knowledge. They cannot be trusted with your credit card as they will charge you without your consent.
I usually dont pay for any "free" trials but i did this one because it was part of a task i had to complete to get a gift card... i paid for the " free" trial and looked up a couple numbers out of curiosity and canceled. Got charged 30 bucks so i checked the site and my account was still up so i canceled again and a message popped up saying if i paid 70 bucks then id have a lifetime membership... (when a company offers you a lifetime of their services for two months at the regular price, chances are their services are not hard to come by for free.) Seriously? I continued to cancel and emailed them for a refund because i canceled before the trial ended and they refuse to give it... you could literally put in the persons name you are looking for in the google search bar and pull up everything this company pulls up for you. And on top of piggy backing off google, they also charge you EVERYTIME for a full report, so you paying for membership so they can goigle search whoever you looking for then you pay EVERYTIME for any actual useful info... all info is outdated. Just a scam all the way around with these guys, you are better off cutting iut the middle man and search google yourself.
Tip for consumers:
Just Google it yourself because thats all they do and charge you for it
Products used:
I looked up a phone number and a person and could have got the same info off of google for free
I used their service once, then tried to cancel the subscription that same day, intending to just pay for the one use of their service ($24.99). I received a pop-up offering a lifetime subscription for a one time cost of $29.99. I hardly look up up anything but thought, why not? The next day I saw they had submitted debits for $29.99 four times (plus the $24.99). Luckily, my bank did not put it through the $29.99 once. They really shouldn't have gotten anymore than the $24.99, but I did not refute it.
I was shocked when I saw a month later that they had again debited my account. I cannot contact them by phone nor by the customer service email they had provided. My emails are undeliverable and they blocked me from their website. It is amazing how dishonest they are! I am sure people use services like theirs, so why not deliver good, ethical service?
They are fools if they think they will keep a penny of my hard earned money.
I am even going reclaim the $29.99 they had gotten a month ago. I will let them keep the $24.99, even though I don't know if the information I got from them is useful.
Products used:
N/A
Put out 39.95 for records - birth, marriage, divorce, death etc. what I go were a few phone nos. And some other useless info. Called and asked for refund - refused!
RIPOFF RIPOFF RIPOFF
Scam Scam Scam... BEWARE! A total waste of time and money this site wants nothing but to steal your information and your money and give you false information nothing I say or do is true
This site is useless and has a lot of hidden fees even when you cancel. Also, the costumer service rep that I talked to was incredibly rude. Do not waste your time or money.
Signed up for the 3 day trial for.99 was not very useful old info about person I was looking for so I canceled. EVEN AFTER I CANCELED THEY STILL CHARGED ME $24.95 FOR THE NEXT THREE MONTHS UNTILL I SAT DOWN AND WENT THRU ALL MY TRANSACTIONS TRYONG TO FIGURE OUT WHERE IM LOSING MONEY, I CALLED THEM THEY ACTED LIKE THEY DIDNT KNOW WHAT I WAS TALKING ABOUT UNTIL I ASKED FOR A MANAGER WHO ALSO TURNED OUT TO BE USELESS SAID SOMETHING ABOUT 2 ACCOUNTS? I DIDNT SIGN UP FOR 2 ACCOUNTS APPARENTLY ITS AUTOMATIC,
STAY AWAY FROM THESE PEOPLE!
I signed up for a service and sold as a one-off use. Tricky tricky, the backdoored signed me up and billed me until I find it.
No reimburse, no care. DIRTY POOL
NO STARS ~NO STARS ~~NO STARS
SCAM. SCAM... SCAM... SCAM...
THERE INFORMATION IS SOOO INCORRECT... ITS A FREE TRIAL THEY STILL CHARGE YOU $39.90 THEN TELL YOU ITS YOUR PROBLEM... SONT DEAL WITH THEM DONT DEAL WITH THEM
A lame website run by losers who only want your money and should all end up in prison. Their lives are their punishment.
Thought Was a one time. 95 fee. Ended up being enrolled in a 24.99 membership. Charged account 2mths!
I can't access to my account entry jst yesterday Nov. 22/15 for a 3 days trial in searching my relatives' address and email add.?
I joined for a month for the purpose of tracking down an ex girlfriend that was harassing me and I needed information for the sheriff to serve her. I tried to cancel the next month and for some reason it would not cancel and I was charged almost 4 months more before I was finally able to get on and cancel it. Not really sure if it's canceled or not we will see you at the end of this month. The information is so outdated. I checked myself and my current address was somewhere I had lived over 5 years ago. It showed none of my court history it showed none of my current bankruptcy it showed none of my addresses where I've lived in the last five years, I checked on two of my former spouses both who are deceased and it shows them as still living in the same homes. I do not know where these people get their records also on the ex girlfriend I was trying to find out if she was still married and it shows no marriage certificates no divorce certificates for any state which you can go to your county records office and easily get for free. Customer service is nonexistent it is a loop recording that keeps bringing you back to the same menu. I was not able to speak to a human in the three months I was trying to figure out why I could not get canceled. I finally had to cancel the credit card that was on the account so that it would stop getting charged. If you were trying to confirm someone's background about the only Think you'll get out of this is the phone number a bunch of emails which may or may not be current in a bunch of addresses which may or may not be current. This is a waste of money and they are a rip off.
Avoid them doesn't work. Save your money because you go through the process and all it does is waste time and money. Again avoid
I have CANCELED my membership why was I charged $68.22 for a background check?! Also not to mention the number I couldn't contact because it's my friends OLD number!?
I would have given it zero star if I could. It is a complete rip-off. I didn't get any information useful. Stay sway
Signed up and found service totally useless. Was charged for an additional service that I did not request. Do not use this service.
I used the one time use to find a Lost phone for 95 cents, that's all that I agreed for. Two days later I was charged 24.95 that I didn't agree for
Tip for consumers:
Beware they charge you for service that you don't want
Products used:
One time use to find a Lost phone
Ran the search found the correct person, Stated they had a phone number. Paid, no phone... called in no phone number, and they stated they only look for a number. Their info implied they had one or I would not have purchased:: Below is what they searched for, there was a checkmark next to the phone number. Lying Thieves!
People Search Report
On XXXXXXXXXXXX
Full Name
Current Address
Phone Number
Prior Residences
Relatives
Aliases & AKAs
Age & DOB
Neighbors
Property Records
Bankruptcies
Judgments & Liens
Marriage & Divorce
Birth & Death Records
Misdemeanors
Criminal Check
Sex Offender Records
Special Offer: 3-Day Trial
Includes UNLIMITED contact info, reverse phone lookups, & more. If canceled within 3 days, pay only $2.95 for trial. After the trial, billed $24.95/month.
BEST DEAL!
Report + Trial
$0.95
Continue
Report Only
$1.95
Continue
I canceled the subscription right away and they still charged me 24.95. I have to call my bank to dispute the charges.
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PeopleFinders.com is the Web’s premier provider of public records. We’re dedicated to helping you find anyone, anywhere. Millions of people turn to when they want to find family, friends, classmates, old flames, military buddies or anyone else.
Our website provides an array of products including people searches, background checks, criminal records, reverse phone lookups, social profile searches and public records reports. And we just added an exciting new service called PeopleFinders Rewards that provides discounts on premium PeopleFinders products, cash back offers from more than 700 online retailers, deep discounts to local attractions and many other great benefits.
PeopleFinders owns more than 40 years worth of data, which allows us to provide both historical and current records. We are also a BBB accredited business, TRUSTe certified and VeriSign trusted.
At PeopleFinders, we understand that few things compare to the joy of reconnecting with people from your past. We’re ready to help you find anyone using a name, phone number, address, email or most any other information. Turn to us for all your people search and public records needs.
