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PeopleFinders has a rating of 1.1 stars from 196 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PeopleFinders most frequently mention credit card, customer service, and phone number problems. PeopleFinders ranks 152nd among People Search sites.
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I've been using this service for over 5 years, and it's helped me a great deal. My two biggest complaints, are that it isn't very compatible with Google Chrome (and I hate Internet Explorer) and because there is so much information of people and addresses, but not in chronological order, you sometimes wade thru a lot of old information to get to the new. I even find cellphone information which is a plus these days. In my opinion, for what I use it for, it is usually worth the $24.95 I pay.
I used PeopleFinders just once, I mean, an one time purchase $1.45 to obtain a phone number. A couple days later, they took $24.95 from my account, I believe for a service subscription which I have never requested. I replaced my bank card immediately and now I am waiting for my bank dispute process. So frustrating.
I was happy because I got the phone number i wanted, until I discovered it was not in service. I know this person HAS an active phone number.
Yet another internet company claiming to be "FREE" I wonder if they have ever looked up the definition of the word free?
This is a trickery website operation. It comes up when you search "FREE ADDRESS SEARCH" It is not free, and in addition to that, after you agree to pay 1.95 for search, several boxes pop up and one is for 19.95 for background check. This background check box does not go away and you are frozen. They already have your credit card info, so you are stuck, as you have already checked several boxes and do NOT know what you are being charged for. My granddaughter's birthday was approaching, and I could not get in contact with my daughter to get her address (lost my address box). I tried this. Whitepages is no longer the same, so I searched free address search and peoplefinders came up. It was not free, but said 1.95. I would pay 1.95 for her address to get my birthday card out in time. However, after numerous questions of this and that, I am stuck in the background question... have no idea what I have checked at this point as they report to me the name (that I gave to them), but still not an address. I am 60 years old but not stupid. But this confused me greatly. I checked that box and BAM, 19.95. FOR A BACKGROUND CHECK? Not what I asked for. I know my child and I know her past, her husband's past, etc. If I was wanting a background check, the stupid stuff that they told me was not even accurate completely. Years ago I used to work for a security company and I know what background checks are. I myself have had to submit to a FBI background check for my job with US GOV. It took months for them to complete it. DO NOT USE THIS SITE... there is no simple 1.95 address search and you will get caught up in questions asking you if you would like this or that... and then you will be frozen until you check the box of 19.95. They do not give refunds either, conveniently for them. I had searched for that FREE ADDRESS on several sites and they all came down to money, so I was exhausted and willing to pay 1.95 to get my card out in the mail, but I should had never agreed to pay 1.95 when they advertised FREE ADDRESS SEARCH and it was not free. I WISH TO LOOK IN TO STARTING A CLASS ACTION LAWSUIT AGAINST THEM, so please contact me at *******@AOL.com if they have used this technique with you. We will get our money back and more.
After using their service to try to find somebody, they signed me up for a monthly service of 24.95. Beware of the scam!
DON'T USE THIS SERVICE!
FEW THINGS TO POINT OUT ABOUT THIS POS SITE:
1. IF THEY FOOL YOU INTO PURCHASING A ONE TIME REPORT FOR ANY AMOUNT THEY WILL AUTOMATICALLY SIGN YOU UP FOR A MEMBERSHIP.
2. IN THE FIRST MONTH YOU WILL BE CHARGED FOR YOUR ONE TIME REPORT AND MEMBERSHIP.
3. THEY STORE YOUR CREDIT CARD INFO AND WILL NOT ALLOW YOU TO DELETE IT FROM THEIR WEBSITE.
4. THEY SEND YOU ONE EMAIL TO SAY YOU MADE AN ACCOUNT WITH THEM AND ONE EMAIL TO SAY YOU PURCHASED A REPORT.
5. THEY DO NOT SEND ANY EMAILS AFTER THAT. AND THEY NEVER SEND ONE WITH ANY DETAILS ABOUT THIS SAID SUBSCRIPTION YOU SIGNED UP FOR, THAT IS RIGHT NOT ONE! LIKE TYPICAL SUBSCRIPTIONS WHO SEND THANK YOU EMAILS FOR YOUR PAYMENT EVERY MONTH. SO THEY FLY UNDER THE RADAR UNTIL YOU CATCH ON.
6. WHEN YOU CATCH ON AND CALL TO DISPUTE. THEY WILL MAKE YOU BELIEVE AT FIRST THAT 3 MONTHS IS ALL THEY WILL REFUND. UNTIL YOU PUSH A LITTLE HARDER THAN 6 MONTHS BECOMES A HUGE FAVOR FROM THEM.
7. THE REPRESENTATIVES AND SUPERVISORS ARE TRAINED TO MANIPULATE YOU INTO BELIEVING THAT YOU IN FACT AGREED TO THIS SUBSCRIPTION. AND THEY WILL ALSO TELL YOU THAT NO OTHER SUBSCRIPTION SERVICES (EVERY SINGLE ONE OF MINE DOES) SEND A THANK YOU FOR PAYMENT EMAIL EVERY MONTH THAT YOU PAY. THEN THEY ASK YOU AND I QUOTE IF YOU WILL TAKE ANY ACCOUNTABILITY HERE BECAUSE IT IS YOUR FAULT.
8. WHEN YOU FINALLY REALIZE YOU ARE TALKING TO SOMEONE WHO IS TRAINED TO GET YOU TO BELIEVE THAT YOU ARE PARTIALLY RESPONSIBLE, YOU WILL HANG UP AND DISPUTE IT THROUGH YOUR CREDIT CARD INSTEAD.
9. AFTER YOU HAVE WASTED 2 HRS OF YOUR LIFE YOU WILL DO WHAT I DID AND TRY TO STOP THIS FROM HAPPENING TO OTHERS.
10. I HAVE NOT LOGGED INTO MY "PEOPLEFINDERS ACCOUNT" SINCE THE DAY I MADE THE ONE TIME PURCHASE AND TODAY WHEN TRYING TO DISPUTE THESE CHARGES. THEY CHARGED ME FOR A SERVICE THAT I NEVER USED OR EVEN THOUGH ABOUT SINCE MAKING MY ONE TIME PURCHASE. AND CHARGED ME FOR IT EVERY MONTH WITHOUT MY CONSENT OR NOTIFICATION. THEY ARE A SCAM THEY ARE FRAUDULENT! THEY ARE TRAINED IN THE ART OF MAKING PEOPLE BELIEVE THEY AGREED TO THEIR SCAM.
11. DO NOT I REPEAT DO NOT FALL INTO THIS TRAP
Some methods to get your data removed or have the data broker PeopleFinders.com / PeopleFinders, LLC / PeopleFindersDaaS taken offline:
https://www.reddit.com/r/Optery/comments/16qzo2e/comment/kcz1jq2
File a complaint with the CA DCA - https://www.breeze.ca.gov/datamart/complaint.do (PeopleFinders license # is ******* with the Bureau of Security and Investigative Services)
File a complaint with the CPPA - https://cppa.ca.gov/webapplications/complaint
File a complaint with the CA OAG - https://oag.ca.gov/contact/consumer-complaint-against-business-or-company
File a complaint with the OAG or Consumer Privacy department for another state - https://pro.bloomberglaw.com/brief/state-privacy-legislation-tracker/
File a complaint with their domain registrar - https://cas.godaddy.com/Form/contentcomplaints + *******@godaddy.com (https://www.godaddy.com/help/reporting-abuse-*******)
File a complaint with their web host - https://abuse.cloudflare.com/
File a complaint with the FTC - https://reportfraud.ftc.gov/
File an FCC complaint - https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=*******
Contact the EFF - https://www.eff.org/about/contact
File a complaint with a congress representative - https://matsuiforms.house.gov/contact/
File a complaint with a state senator - https://a06.asmdc.org/contact-0 & https://sd08.senate.ca.gov/contact
File a complaint with a mayor - https://www.cityofsacramento.gov/mayor-council/mayor
File a BBB complaint - https://www.bbb.org/file-a-complaint/*******2000
Contact CCPA lawyers - https://calawyers.org/section/privacy-law/committees/
Basic Information provided by Spokeo at $1.95 or People Finder at $9.95 are same
Tip for consumers:
Try other People Search sites
I only wanted one time one address they charged me for a full year
Tried it by looking up myself and my children. IT HAD NO INFORMATION OTHER THAN PHONE #S AND ADDRESSES! WAISTE of time and money! S C A M!
See virtually every other comment on this site. I will just say ditto, ditto, ditto,...
They say it is free but it is not and after they charge you they they charge you to cancel
Very disappointed that when a member passes away family cannot cancel service dated the next day
Paid and got no info. They keep your credit card on file so be very careful.
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PeopleFinders.com is the Web’s premier provider of public records. We’re dedicated to helping you find anyone, anywhere. Millions of people turn to when they want to find family, friends, classmates, old flames, military buddies or anyone else.
Our website provides an array of products including people searches, background checks, criminal records, reverse phone lookups, social profile searches and public records reports. And we just added an exciting new service called PeopleFinders Rewards that provides discounts on premium PeopleFinders products, cash back offers from more than 700 online retailers, deep discounts to local attractions and many other great benefits.
PeopleFinders owns more than 40 years worth of data, which allows us to provide both historical and current records. We are also a BBB accredited business, TRUSTe certified and VeriSign trusted.
At PeopleFinders, we understand that few things compare to the joy of reconnecting with people from your past. We’re ready to help you find anyone using a name, phone number, address, email or most any other information. Turn to us for all your people search and public records needs.
