• PeopleFinders

PeopleFinders

Write a Review

Overview

PeopleFinders has a rating of 1.1 stars from 196 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PeopleFinders most frequently mention credit card, customer service, and phone number problems. PeopleFinders ranks 153rd among People Search sites.

  • Service
    35
  • Value
    35
  • Shipping
    15
  • Returns
    21
  • Quality
    29

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
8
2
See all photos
How would you rate PeopleFinders?
Top Positive Review

“I've found a wealth of information on this site”

Nate M.
6/9/11

I've found a wealth of information on this site. Just read the product descriptions before you order - they have options to buy a single report for $1.95, or start a monthly membership and get the report for $. 95. It's all clearly marked, just make sure you read everything first. You can do people searches, get background checks and similar reports.

Top Critical Review

“Unauthorized debt in my bank account”

Fatima K.
10/24/24

I used PeopleFinders just once, I mean, an one time purchase $1.45 to obtain a phone number. A couple days later, they took $24.95 from my account, I believe for a service subscription which I have never requested. I replaced my bank card immediately and now I am waiting for my bank dispute process. So frustrating.

Reviews (196)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (42) phone number (20) background check (11) people finders (19)
Thumbnail of user charanbassi
Oregon
1 review
1 helpful vote
  • Send Message
May 23rd, 2023

I canceled the subscription right away and they still charged me 24.95. I have to call my bank to dispute the charges.

Thumbnail of user monicam111
New Jersey
3 reviews
17 helpful votes
  • Send Message
October 2nd, 2017

I was happy because I got the phone number i wanted, until I discovered it was not in service. I know this person HAS an active phone number.

Thumbnail of user shawnl39
Utah
2 reviews
4 helpful votes
  • Send Message
December 23rd, 2016

Yet another internet company claiming to be "FREE" I wonder if they have ever looked up the definition of the word free?

Thumbnail of user susanl144
Virginia
3 reviews
4 helpful votes
  • Send Message
October 18th, 2016

This is a trickery website operation. It comes up when you search "FREE ADDRESS SEARCH" It is not free, and in addition to that, after you agree to pay 1.95 for search, several boxes pop up and one is for 19.95 for background check. This background check box does not go away and you are frozen. They already have your credit card info, so you are stuck, as you have already checked several boxes and do NOT know what you are being charged for. My granddaughter's birthday was approaching, and I could not get in contact with my daughter to get her address (lost my address box). I tried this. Whitepages is no longer the same, so I searched free address search and peoplefinders came up. It was not free, but said 1.95. I would pay 1.95 for her address to get my birthday card out in time. However, after numerous questions of this and that, I am stuck in the background question... have no idea what I have checked at this point as they report to me the name (that I gave to them), but still not an address. I am 60 years old but not stupid. But this confused me greatly. I checked that box and BAM, 19.95. FOR A BACKGROUND CHECK? Not what I asked for. I know my child and I know her past, her husband's past, etc. If I was wanting a background check, the stupid stuff that they told me was not even accurate completely. Years ago I used to work for a security company and I know what background checks are. I myself have had to submit to a FBI background check for my job with US GOV. It took months for them to complete it. DO NOT USE THIS SITE... there is no simple 1.95 address search and you will get caught up in questions asking you if you would like this or that... and then you will be frozen until you check the box of 19.95. They do not give refunds either, conveniently for them. I had searched for that FREE ADDRESS on several sites and they all came down to money, so I was exhausted and willing to pay 1.95 to get my card out in the mail, but I should had never agreed to pay 1.95 when they advertised FREE ADDRESS SEARCH and it was not free. I WISH TO LOOK IN TO STARTING A CLASS ACTION LAWSUIT AGAINST THEM, so please contact me at *******@AOL.com if they have used this technique with you. We will get our money back and more.

Thumbnail of user janiceh2
Washington
1 review
10 helpful votes
  • Send Message
July 18th, 2011

After using their service to try to find somebody, they signed me up for a monthly service of 24.95. Beware of the scam!

DON'T USE THIS SERVICE!

Thumbnail of user jonif8
New York
1 review
6 helpful votes
  • Send Message
February 22nd, 2019

FEW THINGS TO POINT OUT ABOUT THIS POS SITE:

1. IF THEY FOOL YOU INTO PURCHASING A ONE TIME REPORT FOR ANY AMOUNT THEY WILL AUTOMATICALLY SIGN YOU UP FOR A MEMBERSHIP.

2. IN THE FIRST MONTH YOU WILL BE CHARGED FOR YOUR ONE TIME REPORT AND MEMBERSHIP.

3. THEY STORE YOUR CREDIT CARD INFO AND WILL NOT ALLOW YOU TO DELETE IT FROM THEIR WEBSITE.

4. THEY SEND YOU ONE EMAIL TO SAY YOU MADE AN ACCOUNT WITH THEM AND ONE EMAIL TO SAY YOU PURCHASED A REPORT.

5. THEY DO NOT SEND ANY EMAILS AFTER THAT. AND THEY NEVER SEND ONE WITH ANY DETAILS ABOUT THIS SAID SUBSCRIPTION YOU SIGNED UP FOR, THAT IS RIGHT NOT ONE! LIKE TYPICAL SUBSCRIPTIONS WHO SEND THANK YOU EMAILS FOR YOUR PAYMENT EVERY MONTH. SO THEY FLY UNDER THE RADAR UNTIL YOU CATCH ON.

6. WHEN YOU CATCH ON AND CALL TO DISPUTE. THEY WILL MAKE YOU BELIEVE AT FIRST THAT 3 MONTHS IS ALL THEY WILL REFUND. UNTIL YOU PUSH A LITTLE HARDER THAN 6 MONTHS BECOMES A HUGE FAVOR FROM THEM.

7. THE REPRESENTATIVES AND SUPERVISORS ARE TRAINED TO MANIPULATE YOU INTO BELIEVING THAT YOU IN FACT AGREED TO THIS SUBSCRIPTION. AND THEY WILL ALSO TELL YOU THAT NO OTHER SUBSCRIPTION SERVICES (EVERY SINGLE ONE OF MINE DOES) SEND A THANK YOU FOR PAYMENT EMAIL EVERY MONTH THAT YOU PAY. THEN THEY ASK YOU AND I QUOTE IF YOU WILL TAKE ANY ACCOUNTABILITY HERE BECAUSE IT IS YOUR FAULT.

8. WHEN YOU FINALLY REALIZE YOU ARE TALKING TO SOMEONE WHO IS TRAINED TO GET YOU TO BELIEVE THAT YOU ARE PARTIALLY RESPONSIBLE, YOU WILL HANG UP AND DISPUTE IT THROUGH YOUR CREDIT CARD INSTEAD.

9. AFTER YOU HAVE WASTED 2 HRS OF YOUR LIFE YOU WILL DO WHAT I DID AND TRY TO STOP THIS FROM HAPPENING TO OTHERS.

10. I HAVE NOT LOGGED INTO MY "PEOPLEFINDERS ACCOUNT" SINCE THE DAY I MADE THE ONE TIME PURCHASE AND TODAY WHEN TRYING TO DISPUTE THESE CHARGES. THEY CHARGED ME FOR A SERVICE THAT I NEVER USED OR EVEN THOUGH ABOUT SINCE MAKING MY ONE TIME PURCHASE. AND CHARGED ME FOR IT EVERY MONTH WITHOUT MY CONSENT OR NOTIFICATION. THEY ARE A SCAM THEY ARE FRAUDULENT! THEY ARE TRAINED IN THE ART OF MAKING PEOPLE BELIEVE THEY AGREED TO THEIR SCAM.

11. DO NOT I REPEAT DO NOT FALL INTO THIS TRAP

Thumbnail of user dancb1
California
1 review
0 helpful votes
  • Send Message
December 11th, 2023

Some methods to get your data removed or have the data broker PeopleFinders.com / PeopleFinders, LLC / PeopleFindersDaaS taken offline:

https://www.reddit.com/r/Optery/comments/16qzo2e/comment/kcz1jq2

File a complaint with the CA DCA - https://www.breeze.ca.gov/datamart/complaint.do (PeopleFinders license # is ******* with the Bureau of Security and Investigative Services)

File a complaint with the CPPA - https://cppa.ca.gov/webapplications/complaint

File a complaint with the CA OAG - https://oag.ca.gov/contact/consumer-complaint-against-business-or-company

File a complaint with the OAG or Consumer Privacy department for another state - https://pro.bloomberglaw.com/brief/state-privacy-legislation-tracker/

File a complaint with their domain registrar - https://cas.godaddy.com/Form/contentcomplaints + *******@godaddy.com (https://www.godaddy.com/help/reporting-abuse-*******)

File a complaint with their web host - https://abuse.cloudflare.com/

File a complaint with the FTC - https://reportfraud.ftc.gov/

File an FCC complaint - https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=*******

Contact the EFF - https://www.eff.org/about/contact

File a complaint with a congress representative - https://matsuiforms.house.gov/contact/

File a complaint with a state senator - https://a06.asmdc.org/contact-0 & https://sd08.senate.ca.gov/contact

File a complaint with a mayor - https://www.cityofsacramento.gov/mayor-council/mayor

File a BBB complaint - https://www.bbb.org/file-a-complaint/*******2000

Contact CCPA lawyers - https://calawyers.org/section/privacy-law/committees/

Thumbnail of user vinayk3
New York
1 review
3 helpful votes
  • Send Message
March 14th, 2015

Basic Information provided by Spokeo at $1.95 or People Finder at $9.95 are same

Tip for consumers:
Try other People Search sites

Thumbnail of user rolfk
Nevada
1 review
16 helpful votes
  • Send Message
December 28th, 2014

I only wanted one time one address they charged me for a full year

Thumbnail of user jessicam991
Wisconsin
1 review
0 helpful votes
  • Send Message
October 9th, 2019

Tried it by looking up myself and my children. IT HAD NO INFORMATION OTHER THAN PHONE #S AND ADDRESSES! WAISTE of time and money! S C A M!

Thumbnail of user roberth202
Iowa
1 review
10 helpful votes
  • Send Message
December 3rd, 2015

See virtually every other comment on this site. I will just say ditto, ditto, ditto,...

Thumbnail of user lanat10
Arkansas
1 review
9 helpful votes
  • Send Message
June 23rd, 2016

They say it is free but it is not and after they charge you they they charge you to cancel

Thumbnail of user wea24
Arizona
1 review
14 helpful votes
  • Send Message
November 2nd, 2014

Paid and got no info. They keep your credit card on file so be very careful.

Thumbnail of user deed120
New Jersey
1 review
4 helpful votes
  • Send Message
August 7th, 2016

Very disappointed that when a member passes away family cannot cancel service dated the next day

Thumbnail of user monaf15
Ohio
2 reviews
3 helpful votes
  • Send Message
February 5th, 2019

SuSuckSuSuck SuSuckSuSuck SuSuckSuSuck SuSuckSuSuck SuSuckSuSuck SuSuckSuSuck SuSuckSuSuck SuSuckSuSuck SuSuckSuSuck SuSuckSuSuck SuSuckSuSuck SuSuckSuSuck SuSuckSuSuck SuSuckSuSuck SuSuckSuSuck

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

PeopleFinders.com is the Web’s premier provider of public records. We’re dedicated to helping you find anyone, anywhere. Millions of people turn to when they want to find family, friends, classmates, old flames, military buddies or anyone else.

Our website provides an array of products including people searches, background checks, criminal records, reverse phone lookups, social profile searches and public records reports. And we just added an exciting new service called PeopleFinders Rewards that provides discounts on premium PeopleFinders products, cash back offers from more than 700 online retailers, deep discounts to local attractions and many other great benefits.

PeopleFinders owns more than 40 years worth of data, which allows us to provide both historical and current records. We are also a BBB accredited business, TRUSTe certified and VeriSign trusted.

At PeopleFinders, we understand that few things compare to the joy of reconnecting with people from your past. We’re ready to help you find anyone using a name, phone number, address, email or most any other information. Turn to us for all your people search and public records needs.

Company Representative

Thumbnail of user jaredb235
Jared B.
Typically does not respond to reviews

How do I know I can trust these reviews about PeopleFinders?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about PeopleFinders?