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PeopleLooker has a rating of 1.6 stars from 93 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PeopleLooker most frequently mention credit card, customer service, and false advertising problems. PeopleLooker ranks 55th among Background Check sites.
In retirement I now mentor kids and adults about aviation and space through my own 50 year flying experience and those of my flying friends. The photos are just a sample. Good times, bad times and the occasional emergency. Enjoy. Don M.
They advertise "don't waste your money" then make you go through this long process just to ask for card info at the end. These guys can't tell you anything special and it's certainly not free. Scam, false advertising, terrible quality.
I'm not going to be a specific as possible and all that nonsense because I've already wasted 15 minutes of my time on people looker BS. Yes, go ahead and put your name in here and will let you know if you have unclaimed money. Meanwhile, I'm sitting there in 15 minutes later waiting for it to go through all its millions of searches that I didn't ask for knowing I got bamboozled, but still hoping that maybe that unclaimed money will show up by some godly act! Well shockingly, God did not get involved, and not only did the unclaimed money not show up, but it tried to demand that if I wanted to even know about the unclaimed money, I had to pay a dollar! Just a dollar! I tried to leave and back out, saying oh hell no I would never give you my dollar now no matter what edits tries again to pop up with it's just a dollar! I resent you, wasting my time and lying to me it's completely not giving me what I asked for and what you promised me you would with only my first and last name. Literally taking 15 min to search through all these different bull$#*! categories. No I've heard of your search companies before and I didn't want that. I want you to know that my unclaimed money and you pretend like you were at one of those companies and you damn well you were. Go eff yourselves.
Products used:
None
After looking up the person you are searching for it takes about 30 minutes just to load and then after it is done loading it makes you pay for a subscription.WASTE.OF.TIME.AND.MONEY.
Hi there Jeremiah,
We are really sorry to hear about your frustrating experience with PeopleLooker.
At PeopleLooker, we understand that your time is valuable and such long loading times are not a typical part of the user experience that we aim to provide.
Might this be a one-off incident, we would like an opportunity to investigate this matter further.
The requirement for a subscription is meant to provide access to comprehensive reports.
Please reach out to us at support@PeopleLooker.com so we can assist you further with this issue or any other concerns you might have.
Thank you for bringing this to our attention.
Complete fraud... did not even come close to trying to find the individuals I entered. I even entered myself and i didn't even come up in their search! TOTAL FRAUD!
Don't use this service. I ordered a court report from them when I knew at least one of the offences was for a misdemeanour. I ordered at 5.00pm and by 8.00am the following morning was told no details. Court was in same time zone so not even open!
When I phoned to complain had a myriad of excuses including that Court Reporter was probably at court and could get record search done immediately.NO COURT IS OPENED AT THIS TIME. PLEASE USE A DIFFERENT SERVICE I HAVE USED THEIR COMPETITORS WITHNGREAT RESULTS. AVOID THEM AT ALL COSTS.
Hi Bill,
I'm sorry to hear you had any trouble finding the information you were looking for.
A Court Runner request to county criminal court will return felony and misdemeanor convictions dated within the past seven years. This will not return arrest records. Please note that our Court Runner service does not return any kind of civil cases. The searches are only run at criminal court.
While we do send our researchers directly to the county courts if necessary, some counties like Riverside allow our researchers 24/7 electronic access to their court files, which can result in the quick turnaround time that you saw.
The researcher will only return cases filed under this person's full name and date of birth, filed in the county or counties you selected. If you didn't receive a result, it's typically because there was not a criminal conviction, the conviction was in a different county, or the conviction was under a different name.
I've also reached out to the email address linked to your account directly in order to get more information and further assist you with your Court Runner search.
If you have any further questions please let us know at support@peoplelooker.com or give us a call at 1-800-218-3309.
I cancel this and they steady charging my card for what this site was not helpful month after month and yall stealing my money I wish I could sue for every bit of my money yall stole.
Hi Yolanda,
We are happy to look into the matter for you. Please email support@peoplelooker.com
People looker states they are free they say No Hit, No Fee 100% Guaranteed but when I get to the end it is telling me I have to pay to see the report how is that No Hit, No fee how is it $#*!ing telling me I pay nothing it is 100% Guaranteed free when it is asking me to pay it is a $#*!ing WHIPOFF
Never have i used a website like this so to my suprise, they've charged me at least 10 times and 4 times just in April.
Hi Andy,
We understand your concerns and would like to address them immediately. Please call us at 1-800-592-7153 we're open daily 6 am - 11:30 pm EST. We also have chat available 24 hours a day please feel free to click here to chat with a live representative today:
https://www.peoplelooker.com/chat/
Didn't find any criminal records even though I knew the people had them. Ok service but I have tried to cancel twice. Free trial I wont use again.
Hi there,
We apologize for your experience.
We are constantly updating our product in an effort to better serve you. We recently removed criminal data from our mobile app, but will pass on your feedback/inquiry to our product team.Please feel free to contact us at anytime to cancel at support@peoplelooker.com
Cristobal was patient, kind and super helpful! He provided me with important information, he genuinely cared. Thank You!
Hi Maritza,
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Used peoplelooker one time and got charged a $1and was able to cancel the service because it was absolutely horrible! They told me I was able to use the service until the end of the month with no charged but I did want anything to do with this crappie website. Thinking my account was canceled and I wasn't going to be charged for anything these horrible people gave my information out or charged my bank account over $450 of crap I haven't heard of on 6 different websites I called all the numbers and it was the same person telling me I couldn't get a refund eventhough I didn't make or authorize the transactions, my bank witch is a federal bank and a investigation led back to peoplelooker.com so be careful eventhough they say they canceled your account and you still will have access until the end of the month or whatever so do they and they will still your money one way or another so DO NOT GAVE OUT ANY CREDIT OR BANKING INFORMATION OR YOU GET ROBBED plan and simple
Tip for consumers:
Don't use they will steal your money one way or another total scam
Hi Brooke,
We have reached out privately to address your concerns and we look forward to working with you to resolve this matter.
This website offered so much details but when i looked up phone numbers nothing even came up. They couldnt even find the person who owned the phone.
Hi Mari,
We regret that your experience did not meet your expectations and have shared your feedback with our team. We continuously strive to update and expand our databases to provide the most current and accurate information.
Be prepared, if you sign up, they will continue to charge you over and over again even after cancelling.
Hi Oz B,
We apologize for any inconvenience or confusion.
The sign up page shows you after the Trial, the subscription goes to the normal reoccurring pricing.
PeopleLooker does provide our customers with multiple hassle-free options to cancel.
You can call in, chat, email or submit a cancellation request through our website from the "Contact Us" form.
Please contact us at support@peoplelooker.com and we would be happy to assist you in resolving this matter.
I paid for it and it didn't help me with any info. The number I was looking for came back with no name address, nothing.
Horrible customer service and will charge after canceling even if before trial is done. Do not use..
Tip for consumers:
Paid for trial and canceled before trial ended and continued to be charged when account was canceled. No refunds no customer service and charges continue and have had to discontinue my account use over it. Also happened to my husband the exact same way when he signed up for paid trial and had exact same issues and had to discontinue use on his card. Even canceled through our bank and charges continued and had to switch banks. They never respond nor do they refund or correspond.
Products used:
Trial period for people searching
Hi there Lindsay,
We are saddened to hear about your experience.
Please contact us at support@PeopleLooker.com and we would be happy to assist with your requests.
PeopleLooker's data was accurate and their prices were cheaper than many of the other back ground check companies I looked at.
Excellent follow up regarding charging issue. Never received this fast response and resolution.
Very impressive!
Rip off! Took me 6 mo ths to get cancelled - wont refund any of it! Srupid stupid stupid - do not vuy!
Hi Amy,
You can cancel at anytime! All of our subscriptions are recurring until elected to cancel, if we did not receive a cancellation request that would explain why you were billed. We are happy to review your account to resolve this for you. Please email support@peoplelooker.com
Gain trust and grow your business with customer reviews.
PeopleLooker is a simple website that allows you to learn about people. We have records about ages, addresses, email addresses, phone numbers, criminal records and so much more!
When we started PeopleLooker, one of the things we noticed is that, even with laws like the Freedom of Information Act guaranteeing access to public information, public records searches could be difficult and expensive. Many of our customers are surprised at how affordable our background check services are. That is because we focus on a subscription model, which is oftentimes less than the price of a single background check through many other services. There are many companies out there that offer background check services. However, at PeopleLooker our customer-focused and customer-driven approach to people searching services sets us apart from the competition. If you have questions about the process or simply need help, you can call us, toll-free, at 1-800-218-3309, 8 am-10pm Monday-Friday and 10 am-8pm Saturday and Sunday. Or you can email us at support@peoplelooker.com. Our highly trained customer service representatives can help you with any questions you may have, ensuring you get the most out of your use of our services.
Dear Heather,
Thank you for taking the time to share your feedback with us. I'm sorry to hear about the issues you have been experiencing. We understand that your time is valuable and apologize for any inconvenience caused.
PeopleLooker is committed to providing a seamless and efficient service. We do everything we can to ensure the speed of our reports, however, some may require more time due to several factors like the volume of available data.
For further assistance and help with your issue, please directly reach us at support@peoplelooker.com. We would be more than happy to provide you with the solutions you need, and make this process quicker and more satisfying for you.
Again, we apologize for any inconvenience you've experienced and appreciate your understanding.
Best Regards,
Customer Support Team, PeopleLooker