PerfectGlasses.co.uk

I am well pleased with the service and products that perfectglasses provides. I have and will continue to recommend them to my friends and family. The recent problem with an apparently defective ear piece was handled above my expectations. Thank you.

I received my glasses today and I am so pleased with them. They took over 3 weeks to arrive but they were worth waiting for! Very good price and I am extremely satisfied. I will be ordering from them again soon

I had ordered for a pair of glasses last year and the glasses I received were damaged in transit, they promptly replaced the same so this time around I placed another order for a pair of Gucci last weekend and was very impressed with the quality of glasses. The regular text update was just perfect example of a value add service. I will buy again from them give the quality of goods and the price I paid.

I will return to your online site when needing new glasses in the future. I hope the frames and lenses will be as robust as I have found them so far. High street frames that are light have failed in the past. The single vision prescription lenses are a good quality, also clean easily. Long may you continue to provide a good well price service. Terry Doidge

I've had two pairs of glasses from PerfectGlasses. I use them for playing tennis where I don't need varifocal lenses. The glasses I ordered arrived promptly, the prescriptions were accurate and they fitted well. I have no problems at all with them.

I found my first experience of ordering glasses online simple and swift. Easy to follow on the website, pay the price then sit back and wait - easy. I will use Perfect Glasses again and much prefer the online interaction to the matter-if-fact experience I had at Specsavers. Don't be put off by using the web. It's easy, straightforward and the best way to buy spectacles - and save money.
Perfect Glasses, perfect service and more than perfect price

I have used perfect glasses for about 3 years now. Service is friendly, helpful and very good value for money. I have recommended them to all my friends. Try them and see. I would not buy prescription glasses anywhere else.

I doubt this is a genuine company I ordered my glasses well over a month ago and nobody can tell me where they are and when I will receive them. Only that someone will call back but they never do! Do not use!

Order PG*******

I am simply amazed at the quality and care experienced by an online glasses provider! The frames I chose looked great, but my prescription was too high for the frame. The tech sent me other options to choose from, based on what I tried to purchase and they were spot on! These folks care and did a FANTASTIC job for me and my eyes are not easy to correct. I am used to spending over £450 for glasses so the savings here are amazing as well! Thanks SO MUCH! I WILL be a customer for life!

After receiving my new reading glasses it was found that they had been made to the wrong prescription? After speaking to Perfect glasses about the problem they made another pair of glasses and delivered them all be it after a lengthy time. But I put this down to the lock down period. Found them very helpful.

This company may seem cheap but for reasons and these are: poor quality, poor workmanship and most of all disgraceful customer service. I have experienced a 2 month battle with them on reglazed varifocals at £159. The company will not refund so having to spend again with another retailer, therefore costing lot more.

The website was so easy to use and I loved the layout. The feature of trying on the glasses virtually is amazing. You basically take a photo of yourself and you can upload it to see what the glasses looked like. At the moment these frames are currently £86.00 in the sale which is a bargain, for designer frames this is so reasonable. There is a huge variety of prices on the site, some frames start from £9. They also have a lovely range of prescription sunglasses. They really do suit all budgets too. The service was great, the glasses we chose were out of stock but I was told this when ordered and that they would take a little longer. This fine and as we had been notified of this it was not a problem. All in all very happy with the frames.

Ordered the frames and the cash was debited from my account instantly.
I received the prescription lensed frames two weeks later, not 4 days as advertised.
The frames had been shipped from India, having taken a quick look perhaps whoever cut the lenses needs an eye test themselves. The quality is appalling although the frames are lovely yet the prescription just doesn't seem quite right.? I have returned them to a Central London address. Give this lot a wide, wide berth and try Costco. To where I shall be returning.
- You couldn't make it up...!

I was hesitant to purchase progressives online, but they are perfect. My only complaint is that once I narrowed my search by the ear-piece length, my choices were very very limited. My head is not particularly small, believe me, but I found that most glasses had very long ear-pieces. But the glasses that I did receive are fabulous! I definitely recommend Perfectglasses

I received this message after paying for my glasses as advertised online.

"We have received an update from our laboratory, and due to the prescription being slightly complex in nature, the lenses for your new pair of glasses would cost an additional of £9.85 each pair..."

The same prescription was processed in the normal way by SelectSpecs with no request for an extra payment.

I don't like being taken for a fool.

Waiting on a full refund through PayPal.

Avoid!

Latest update: After 7days of non communication waiting for a refund and upgrading my claim to Paypal - hey presto! Perfectglasses contacted me saying my email had "got stuck in their spam filter" and finally offered me my glasses at no extra cost.
I refused because I had already gone to a different supplier (DirectSpecs) but have now been told it will take 7 WORKING DAYS to process my refund.

It really does not get any worse than this for a so-called online supplier.

Disgusted.

This is the first time I got glasses online and am very happy. I wasn't sure what to expect but the glasses arrived in a lovely case complete with a microfibre cloth and the glasses were sturdy and felt like they'd last a while. They're not cheaply made. They fit well, won't slide down my nose, and weren't super expensive either. I will be making future purchases.
Morgan Prince

My sunglasses came in less than a week after I ordered them. The shape is a little more rectangular than I imagined, but they fit well and the prescription seems fine. They seem sturdy and don't slip off my face. Altogether prescription sunglasses cost me about £35 as they had some coupons on the front page. I had looked at sunglasses at two other sites, and decided to pick this site because the glasses style was more classic and less trendy. I thought Idee was a designer but looking it up it seems it's house brand (haha!) although the quality is really close enough to designer, and much cheaper, so it's not a bad bet. I would probably buy from them again.

I'm a firm believer that when things look too good to be true, they usually aren't, but I was proven wrong today. You can get glasses for £16.00? Gotta be a bit suspect? No, apparently not! Great service and a great value! Really pleased and wouldn't hesitate to order again.

I got the same 3 -5 days that was 4 weeks a go i phone ad get the sam jus posted them you get them i 3 - 5 days next time i use http://www.specs-by-post.com/ as my wife did and got hers in 24 hrs but the ones i like was 56 ponds on http://www.specs-by-post.com/ and only 38 pounds on perfect glasses but i got rip off i reported the to paypal stay a way from them

This is an incompetent, inneficient and dishonest company which has replied to my negative review of them with a lot of lies about what hapopened with my order. They have extracted £371 from me and failed to produce the glasses I ordered. Three times I have received pairs of glasses from them. All mistakes. Utterly disappointing every time. That's what an experience with this company means. Disappointment. Total rip off. They offer a no quibble money back guarantee but don't believe it. Get your glasses anywhere else but these clowns

I ordered single vision for distance, single vision for reading, and bifocals for distance and mid-distance. I had a slight issue with the bifocal lenses being somewhat thicker than the single vision, so had to return them for adjustment - but this was all done speedily and the overall service was highly commendable. The frames have all worn well over the 3 years - excellent value glasses - and a good service too. What more could you want?

When the glasses I wanted were discontinued, a close alternative was offered to me. I was a little disappointed that the arms were a bit longer than needed when they arrived, but the glasses themselves were just what I wanted at a fair price. So I am overall very pleased with past and present service.

Complete rip-off of a company. The lenses are not made to any acceptable standard, the 'designer' frames are either seconds or fakes, you will not be happy with your glasses, and will fail to get a refund, or even a reply to emails.