PerfectGlasses.co.uk

Provides a good service and speedy delivery, good choice of frames and easy to navigate around the site. I had the one minor issue in that I was given a price on the website, and paid up. Couple of days later had an email to say there was an issue and call them. I did so to be told my prescription was more difficult and would cost more, and that they were sorry this is not currently reflected on the website. Considering only 6 months previous with the same prescription it was not a problem at all, I refused to pay the extra, to which they graciously agreed to waive the extra.

Great glasses at less than half the price that I would have paid to any high street optician. The delivery did take a couple of weeks but I guess it was worth it. The quality was better than what I expected at that price.

I've used this company several times, and I've bought for all members of the family. Company does everything from cheap and cheerful to designer specs. I've recommended to several friends and will be definitely buying from here again. The service is excellent and the company cares about the customer experience.

The sunglasses I received are exactly as advertised and fit me perfectly. They are strong, loved the tint making them look real stylish with whatever you pair with. I love the case that they came in and loved the quality too

I find it easy and staff great, if I could change one 1 thing it be to have a shorter search i. E. More choices by sort description rather than millions the shapes I don't like along side the shapes I like. 2nd time ordered and please again.

If you need glasses and and do not want to spend a fortune (at a High Street) you can trust in perfectglasses.co.uk to get them too you at a good price, well pleased with the service and will for sure get them again.

As the company name, you get Perfect Glasses at a sensible price to the general public.
No bells or whistles just what you want, I have purchased from this supplier before and WILL be going back again.

I really liked the choice and the prices are so good! I received my glasses within a few days of ordering and they were exactly as I they looked on the website. I'm really pleased with them and I love the way they look.

I have just read reviews about people experiencing the exact same thing as I did with Perfectglasses, and that is, I received an email not long after I sent my order in to them for a pair of reading glasses. They stated that my prescription was of a 'complex' nature, and as a result, I would need to pay an extra £25 towards the original £9. I refused, stating that I didn't believe it to be complex, and then they said they would cut it down to an extra £13, which unfortunately I agreed to. I now wish I had found 'Sitejabber' before I made that decision! I am now wondering what to expect when I finally get them. If I get them!

The website itself was really easy to use - lots and lots of choice of frames, styles and also different lens options. The 'try on' feature using a selfie/photograph was incredibly accurate and looked almost the same as the real thing. Great value for money and easy to send in prescription details. A good choice of budget frames which are comfy and look great on, only small issue was some of the paintwork on the frame/arms had come away which although not visible in artificial light it was noticeable in sunlight outside but I am sure this is easily rectifiable.

Thank you, I'm very happy with the glasses. Regarding DPD delivery, I wish they could give the customers a time-slot of choice to arrange a delivery by sending the customers an advance Email. Perhaps you could mention this to the company.
Thank you for the glasses.

I bought a pair of glasses from here as a cheap alternative to Specsavers. Loved the frames however they state that they automatically set the PD to 60mm, yet when my glasses arrived the PD was 71mm! They don't offer refunds so I've had to go get the lenses changed at Specsavers, costing me another £39! Might as well have just paid for the expensive glasses at Specsavers in the first place!

I have been searching for ages for some Affordable and stylish glasses. I found the the range of glasses avalible on Perfect glasses UK was great. They were also fantastic prices but this didn't take away from the quality. They are of a great quality. The delivery was quick and easy and I'm really please with my new sun glasses

First I thought hhhmmm rimless specs for under £40 must be a catch... but no, I did opt for free lenses but a lovely customer services guy rang and advised the thin ones are more suitable but my choice. I agreed and so pleased I listend my glasses are perfect! They arrived in a little over a week even happier!

I found the website easy to use together with the process of ordering the glasses. I found the glasses were of great quality and the delivery was as expected. I would definitely order again from perfectglasses.co.uk.

I bought a pair of glasses from Perfect Glasses (PG*******), which came with a defect: one lenses just came out without any effort at all. Basically, the lens were very tight fixed to the frame. Now Perfect Glasses is adamant in charging me half of the original cost of the glasses in order to fix the problem.

Perfect Glasses customer service is horrible, Perfect Glasses basically ignores your messages, and Perfect Glasses replies are usually boarding arrogance.

Perfect Glasses sell cheap, but get their profits by shipping defective products, and then charging customer for the repairs. Avoid this company - I wish I had read some of the reviews of past customers.

Awful!
Lie! Lie! Lie!
They won'trefund you if the glasses is not fit! Do not believe them on website 30 days money back blabla!
I ordered a pair of glasses and it looks so fake with horrible plastic case (GUCCI), and i return back within 7 days, well be only will give 50% refund back!
They are so horrible!

I ordered the glasses for the second time from perfectglasses and I'm very happy with them. Un-beatable prices and prompt delivery as I guess that is because my power is not too high. The regular text and email is very assuring about the entire process

The quality was the same as I have had previously from Specsavers and Tesco but at a far lower price.
As I did not request thinner lenses at the time of ordering (I had paid extra on my only other glasses previously bought from PerfectGlasses), I did get a follow up call from them offering thinner lenses for a cheaper price than what was on their website. I refused as I was curious to what the the standard thickness looked like. When the glasses came, they looked slightly thinner than my previous glasses although I paid extra in the past!

I have found my experience of Perfect Glassed a really positive one. They have called to acknowledge my order each time one has been made and my glasses have always arrived days earlier than the date specified. The quality of the glasses and lenses has been high too.

I ordered a pair of glasses from this website which when they arrived were no good - despite paying extra for varifocal and extra thin lenses I couldn't focus or see at all but no problem I thought as the company offers a "no quibble" "90 unconditional" refund service. So I emailed them explaining the problem and sent the glasses back. After 6 weeks of chasing I finally got a reply to say that the glasses had been checked at the laboratory and as they were made to the prescription I had supplied I wasn't entitled to a refund and they were going to send the (useless) glasses back to me!

I emailed back quoting their "no quibble" refund policy etc and they said this only applied to single lenses not varifocal so again no refund.

I have since paid a lot of money for glasses from another optician using the same prescription and they are perfectly fine.

So I guess the bottom line is if you have more than just a standard prescription do not use this website.

I have just replaced my driving, reading and sun glasses through Perfect Glasses and found the service, quality, speed of delivery and value for money outstanding. The one pair (of the three) I did not like when they arrived were replaced immediately without question so I have no hesitation in recommending Perfect Glasses.

Glasses FINALLY arrived from Germany. Was somewhat concerned they were coming from abroad, having been misled into thinking they were being manufactured in the UK. However, box they've come in is completely USELESS for the type of glasses I've ordered. Really regretting having used this company. Have zero confidence in getting this sorted in a timely manner.
UPDATE: The company has agreed to give me a £15 refund to cover the cost of my purchasing a case separately.