• PerfectGlasses.co.uk

PerfectGlasses.co.uk

Write a Review

Overview

PerfectGlasses.co.uk has a rating of 4.0 stars from 309 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PerfectGlasses.co.uk most frequently mention customer service, high street, and prescription sunglasses. PerfectGlasses.co.uk ranks 15th among Eyeglasses sites.

  • Service
    38
  • Value
    37
  • Shipping
    37
  • Returns
    12
  • Quality
    34
9
See all photos
How would you rate PerfectGlasses.co.uk?
Top Positive Review

“Great price”

Carol M.
11/4/20

I needed bifocal reading glasses only for work and these were easy to order and very competitively priced. Delivery takes a while and I wish I had seen an option for the glass arms to have sprung hinges as they would be better if they gripped my head more. The product in every other way meets my expectations.

Top Critical Review

“Summary: Okay...”

Tom B.
5/9/12

Summary: Okay... but be very careful! Little bit dodgy. I got what I ordered after three weeks. They take an incredibly long time to deliver glasses. Also, don't give them your main email because they appear to either sell your email to other vision companies, or use their sister websites to spam you. You can expect to get several emails a week from a range of companies after signing up, even if you didn't request it.

Reviews (309)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (34)
Thumbnail of user stevent6
India
1 review
4 helpful votes
  • Send Message
April 20th, 2011

I am pleased to have recieved my new varifocal glasses from them. Despite all the negative reviews that I read on the Internet, I can say that I have received excellent service from them. The glasses were packed very carefully and arrived in prime condition and I am very happy with the result. I have already recommended them to my friends and family.

Thumbnail of user tracyg68
GB
1 review
0 helpful votes
  • Send Message
April 1st, 2017

Delighted with my glasses, even after I was emailed and had to pay an extrs £9.95 because of my prescription. My usual optitian charges £79.50 to adjust my lenses because of my prescription. Will definately buy from here again

Service
Value
Shipping
Quality
Thumbnail of user tomc96
GB
1 review
0 helpful votes
  • Send Message
September 17th, 2015

This is rhe 3rd time i have used this website. Its almost unbelievable how value for money my sunglasses we're. I got them in a special offer meaning they were a similar price to a non prescription pair in the shops. They got order to me in quick time and the glasses were great. Thanks alot!

Thumbnail of user kateb320
GB
1 review
0 helpful votes
  • Send Message
November 4th, 2020

The glasses fit perfectly and the prescription was correct. Great customer service team as well, happy to help with any questions. Definitely worth buying from online!

Thumbnail of user mikeh286
GB
1 review
0 helpful votes
  • Send Message
January 13th, 2017

I ordered prescription sunglasses which had to be thinned due to this, but still arrived in quick time, and they fit better than ones from my usual optician..

Thumbnail of user amies4
GB
1 review
0 helpful votes
  • Send Message
January 30th, 2018

Seriously, can't praise these guys enough. Huge selection of frames at awesome prices, and the delivery is always quick. Never had a problem with my prescription. The only place I'll get my glasses!

Thumbnail of user karenl233
GB
1 review
0 helpful votes
  • Send Message
February 19th, 2018

Really happy with my order, it arrived quickly and in perfect condition. I love the frame colour so much choice made it easy picking out something that suits me perfectly!

Thumbnail of user lesleyh1
GB
1 review
1 helpful vote
  • Send Message
March 23rd, 2012

I have used this company three times for re-glazing existing frames and, apart from the long 28-day wait, was reasonably happy with the results, esp as they are cheaper than most.

Thumbnail of user carolines11
GB
2 reviews
3 helpful votes
  • Send Message
February 24th, 2014

Avoid at all cost, this is a rip off company that has no clue on customer services, cannot delivered what they have been paid for, 4 months after still no glasses and no money!
Stay well away

Thumbnail of user gavriels1
GB
1 review
0 helpful votes
  • Send Message
July 21st, 2017

I like my glasses. Customised as requested with computer lenses. Delivered in good time. I will be happy to look at buying a future pair from perfectglasses

Thumbnail of user russellm36
GB
1 review
0 helpful votes
  • Send Message
September 17th, 2015

Initially had issue with being charged extra for my prescription after ordered but customer service sorted it out quickly and satisfactory. Delivery was quick and glasses are good and work well

Thumbnail of user maryc118
GB
1 review
5 helpful votes
  • Send Message
May 28th, 2015

I ordered my glasses on 26th march 2015. They cost £227.95 and it took a month for me to receive them. I struggled with them for a week and returned them along with my current glasses so as they could check the PD. What a mistake! It is now 28th may and despite several phone calls and emails to them my glasses have not been returned to me.not only do I not have my new glasses I don't have my original ones either. I wish I had read the reviews on this company earlier as I certainly would never have dealt with them.
I am now reduced to wearing an old pair of glasses with an incorrect prescription.
What a mess! Deal tith them at your peril!

Thumbnail of user johnb779
Ireland
1 review
0 helpful votes
  • Send Message
January 27th, 2017

I have ordered many pairs of glasses from this supplier and have been very happy. The designs are limited on larger sizes which is the only down side but all good if you are careful about sizing..

Thumbnail of user juliand22
GB
1 review
0 helpful votes
  • Send Message
July 21st, 2017

I am very happy with my glasses. In the shop I would have spent more than double for a similar pair of Carrera! They are also nice people to deal with.

I will buy again.

David

Thumbnail of user russellh18
GB
1 review
4 helpful votes
  • Send Message
July 1st, 2014

I sent them £80 plus my Ray Bans to have Prescription Polarized Lenses put in, after 3 weeks with no comms I thought I'd give them a call for an update, they said they had to be sent them back to their lab for quality reasons and gave me the first of seven BS stories of delivery dates but could never give me a Tracking Number. After being lied to so many times it has left me very angry. DO NOT USE THIS COMPANY, THEY HAVE MY MONEY AND MY RAY BANS THAT ADD UP TO £200 THEY'VE GIVEN ME NOTHING IN RETURN... DO NOT USE!

Thumbnail of user maxineb17
GB
1 review
0 helpful votes
  • Send Message
February 5th, 2017

Great customer service, staff very informative and helpful. Glasses great quality. Very good after care, lost nose piece replaced free of charge. Would buy from them again.

Thumbnail of user joem229
GB
1 review
0 helpful votes
  • Send Message
January 11th, 2017

Bought glasses as a spare pair as I normally wear contact lenses. Quality was good even though they were inexpensive and the buying process was very straightforward

Thumbnail of user elizabethr102
GB
1 review
0 helpful votes
  • Send Message
December 17th, 2016

Great service especially calling to confirm my order and keeping me updated on when I would receive my glasses. Really good quality and such a cheap price

Thumbnail of user clivem11
GB
1 review
0 helpful votes
  • Send Message
February 15th, 2017

Have ordered and received two pairs of prescription glasses. Delighted with the quality, fast delivery and design at a very good price.
High Street household names cannot compete on quality or price.

Tip for consumers:
Sure you will not be disappointed.

Service
Value
Shipping
Quality
Thumbnail of user veep1
GB
1 review
0 helpful votes
  • Send Message
January 7th, 2017

Have to say my glasses were really good value, the postage was quick, and the glasses look great! Would recommend to anyone, even if you just want them for fashion purposes.

Thumbnail of user garyp34
New Jersey
1 review
1 helpful vote
  • Send Message
July 30th, 2014

For a £28 frame that has been sent out to me within 7 days. I have nothing to complain about. I know that the same pair would cost me over £90 at a high street (will stop using them now).

Thumbnail of user alisong116
GB
1 review
0 helpful votes
  • Send Message
November 4th, 2020

Love my glasses from this site. Have a few pairs, good quality lenses and frames. No faults or problems. Get lots of compliments on my frames. Would use again and recommend!

Thumbnail of user donnap92
GB
1 review
0 helpful votes
  • Send Message
July 8th, 2017

Fabulous selection and offers. Easy use of online ordering and uploading prescription. Very quick delivery and secure postage. Love my new glasses. Will definitely recommend.

Thumbnail of user lewisc22
GB
1 review
0 helpful votes
  • Send Message
September 15th, 2015

From start to finish the service and information was excellent. Great products at great prices.
Fast efficient service.
From a very satisfied return customer
Will be using perfect glasses again

Thumbnail of user eliseo100
GB
1 review
0 helpful votes
  • Send Message
April 3rd, 2017

The frames I selected were exactly as shown in the images on the website, they are strong and durable, it comes with a case and overall is an amazing buy!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At PerfectGlasses.co.uk, making prescription glasses and sunglasses is our passion. We stock a multitude of styles in frames and are even willing to go out of our way to get you something another opticians’ won’t.
At Perfect Glasses, we supply top-quality prescription glasses with plastic, polycarbonate, and glass lenses. We dispense lenses with extremely strong / complex powers. Our optical laboratory has the largest prescription range of any manufacturer in the country, and supplies one of the UK's leading high street opticians. We can fulfil all your prescription ranges, and we offer a far more extensive choice of advanced lenses, coatings and tints than any other on-line supplier. We are also the only online glasses retailer who can supply prescription glasses with branded Kodak lenses!
Call us on 020 3287 3355 for a quote. You will be pleasantly surprised at how much you can save when you buy your glasses online from us!

Business History

At Perfect Glasses we provide an excellent range of high quality prescription glasses and sunglasses. You can literally choose from a collection of over 1000 pairs of glasses for men and women. And yes, buying prescription glasses online is easy. Every optician in the UK is required to give you a copy of your prescription when you go for your eye test. Once you have this, simply choose a pair of prescription glasses from our site, enter your prescription or click it using your smartphone and email it to us. Once you have placed the order for your new glasses online, you can expect to receive them within 7 working days!

It’s simple. Each pair of prescription glasses that we supply is covered by a ‘100% No Quibble Guarantee’. This means that if for any reasons you are not happy with your pair of prescription glasses, designer glasses or prescription sunglasses, you get a FREE Exchange or Full Refund. So go ahead & pick your perfect pair of prescription glasses online today!

Company Representative

Thumbnail of user retaild
Shawn K.
Manager - Compliance

How do I know I can trust these reviews about PerfectGlasses.co.uk?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about PerfectGlasses.co.uk?