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PerfectGlasses.co.uk has a rating of 4.0 stars from 309 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PerfectGlasses.co.uk most frequently mention customer service, high street, and prescription sunglasses. PerfectGlasses.co.uk ranks 15th among Eyeglasses sites.
I needed bifocal reading glasses only for work and these were easy to order and very competitively priced. Delivery takes a while and I wish I had seen an option for the glass arms to have sprung hinges as they would be better if they gripped my head more. The product in every other way meets my expectations.
Summary: Okay... but be very careful! Little bit dodgy. I got what I ordered after three weeks. They take an incredibly long time to deliver glasses. Also, don't give them your main email because they appear to either sell your email to other vision companies, or use their sister websites to spam you. You can expect to get several emails a week from a range of companies after signing up, even if you didn't request it.
The 'try on' service is a great way to find the right pair of glasses for your face from the comfort of your own home. The service was prompt and great value for money.
Have used Perfect glasses a total of 6 times and every pair have been just as described. The service and speed of the glasses is second to none and the prescription was perfect
There was a great range of designer sunglasses on the Perfect Glasses website and quite a lot of them were half price. Delivery was quick and the sunglasses are great quality.
This was my first time using perfectglassses and I was skeptical, but after reading the reviews, I thought I'd try them. I needn't have worried.
I ordered a pair of progressives and a pair of single vision for reading. The customer service was first class. They actually emailed me several times to confirm the numbers I had submitted and to make any alterations where necessary as I had originally made a mistake on entering the numbers and they had spotted it. They also needed to make corrections to the prescription to allow for lens size on new frames.
They kept me up to date with the progress of my order and when they were shipped. On arrival, I opened the excellent packaging to find the glasses in separate plastic glass cases complete with protective foam and plastic film. They also included cleaning cloth.
When I tried the glasses on I was blown away. They are super light and the prescription was spot on. Every bit as good as the £300 single pair I had just purchased from Tesco. The two pairs, including shipping and a pair of clip on polarizing sunglasses cost me around £110. At that moment they had a buy one get one free offer.
Highly recommended and I will certainly go there again. Superb customer service sadly lacking in a lot of places nowadays. Lot of designer frames with lots of choice and variety.
I needed prescription glasses and found perfect glasses, I am glad I did. The cost, the frames, the service, all perfect and could not fault. Will definately be using again.
So impressed with the quality of the glasses and the customer service! So happy with my frames and the site has such a range of reasonable and designers styles!
Liked the app for seeing what they looked like on me by taking a pic. I had not bought glasses on line befor so I was very surprised on how much I saved. Service was great thank you so much
Used Perfect glasses after an unresolveable dispute with another on-line seller... delivery was a little slow, however I believe that has now been resolved... Good product for the price
Disgusting Company Don't give them your business
If you are lucky enough to recieve a pair of glasses from this company you have done very well for yourself. I have basically been waiting for a refund now for over a month having phoned and emailed them numerous times. Your basically given any number of excuses why your order cant be completed. Here are some from the various emails cut and pasted.
"the lenses were damaged during the fitting process and are currently being remade"
"frame you have selected was found damaged, unfortunately this was the last frame in stock"
"We have forwarded your details to our accounts team to recheck for the refund and have informed them to process a refund on priority"
I have made the mistake of placing 2 orders with this company of which they have been unable to deliver either one. This particular order is now over 45 days old and cannot be persued through paypal as i didnt open a dispute in time (foolishly I excepted their excuses. Don't make the same mistake as me)and so i will have to make my claim in small claims court. My second order is presently in dispute with paypal to which i recieved a comment from the company that they had been dispatched and i would recieve them in 1 - 2 days. Of course you have guessed it I'm still waiting.
First online purchase of glasses and was pleasantly surprised, good fit and perfect lenses. Delivery was a few weeks, next time I'll buy two pairs.
The frames on offer are excellent. Seem to be of good quality and my prescription is exact.
Will definitely be re ordering from this company.
Three pairs of glasses all different prescription. The company wont deal with me, wont return calls or emails. Its a scam an ive lost my money
There is some choice online but I think Perfectglasses are the best for price and quality. Delivery was quick and safe with a good courier too.
Good service and straight forward. You just need to know your eyes prescription. Products are as shown. Easy website options to choose add ons.
Delivery to Germany took some time. Glasses are a great price for what you get. I do wish there were more to choose from on the site.
The product came well packaged with absolutely no problem at all. I love my new sunglasses and everything is worth the price.
Great price and service very easy to shop at your company and would be shopping with you again. Thanks Barry Shelley
In love with my glasses, they're perfect and fit great. I use them most days as they look good with anything.
Excellent service and great quality glasses. Totally delighted with with Gucci pair I bought. Would recommend to anyone. Happy customer!
Very pleased with the quality of my prescription glasses. Easy to order using your opticians prescription. Would thoroughly recommend them.
Great site to buy your prescription glasses... very good customer service and the glasses were superb. Extremely reasonably priced.
Perfect glasses are just that. I had very little bother getting mt prescription to them and after about 14 days( I have quite a difficult prescription) the glasses arrived- PERFECT
Unbelieveably poor. After lots of bad service, a request for a premium because my prescripion was so complex (something that my opticians over the last 33 years had neglected to mention), long waits, no refunds, back tracking and generally making life difficult, i got my glasses. A mere 6 weeks after placing the order and having paid.
Yesterday, after 6 weeks of wearing them, the frame snapped and cannot be repaired. Their customer service lady said that there would be no refund as this was due to normal wear and tear. I should point out that i am a rural mum, not given to wild parties or bear wrestling or anything else that in 6 weeks might be expected to break a pair of glasses. I now have a pair of lovely, ultra light, reactolite lenses that i cannot use and cannot refit to a frame.
I would have to conclude that any positive reviews must be false. The internet is littered with reviews stating similar problems to mine, and if i could give this company a negative rating, i would. AND IT WOULDN'T TAKE ME 6 WEEKS TO DO SO.
Gain trust and grow your business with customer reviews.
At PerfectGlasses.co.uk, making prescription glasses and sunglasses is our passion. We stock a multitude of styles in frames and are even willing to go out of our way to get you something another opticians’ won’t.
At Perfect Glasses, we supply top-quality prescription glasses with plastic, polycarbonate, and glass lenses. We dispense lenses with extremely strong / complex powers. Our optical laboratory has the largest prescription range of any manufacturer in the country, and supplies one of the UK's leading high street opticians. We can fulfil all your prescription ranges, and we offer a far more extensive choice of advanced lenses, coatings and tints than any other on-line supplier. We are also the only online glasses retailer who can supply prescription glasses with branded Kodak lenses!
Call us on 020 3287 3355 for a quote. You will be pleasantly surprised at how much you can save when you buy your glasses online from us!
At Perfect Glasses we provide an excellent range of high quality prescription glasses and sunglasses. You can literally choose from a collection of over 1000 pairs of glasses for men and women. And yes, buying prescription glasses online is easy. Every optician in the UK is required to give you a copy of your prescription when you go for your eye test. Once you have this, simply choose a pair of prescription glasses from our site, enter your prescription or click it using your smartphone and email it to us. Once you have placed the order for your new glasses online, you can expect to receive them within 7 working days!
It’s simple. Each pair of prescription glasses that we supply is covered by a ‘100% No Quibble Guarantee’. This means that if for any reasons you are not happy with your pair of prescription glasses, designer glasses or prescription sunglasses, you get a FREE Exchange or Full Refund. So go ahead & pick your perfect pair of prescription glasses online today!
