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PerfectGlasses.co.uk has a rating of 4.0 stars from 309 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PerfectGlasses.co.uk most frequently mention customer service, high street, and prescription sunglasses. PerfectGlasses.co.uk ranks 15th among Eyeglasses sites.
I needed bifocal reading glasses only for work and these were easy to order and very competitively priced. Delivery takes a while and I wish I had seen an option for the glass arms to have sprung hinges as they would be better if they gripped my head more. The product in every other way meets my expectations.
Summary: Okay... but be very careful! Little bit dodgy. I got what I ordered after three weeks. They take an incredibly long time to deliver glasses. Also, don't give them your main email because they appear to either sell your email to other vision companies, or use their sister websites to spam you. You can expect to get several emails a week from a range of companies after signing up, even if you didn't request it.
Unbelieveably poor. After lots of bad service, a request for a premium because my prescripion was so complex (something that my opticians over the last 33 years had neglected to mention), long waits, no refunds, back tracking and generally making life difficult, i got my glasses. A mere 6 weeks after placing the order and having paid.
Yesterday, after 6 weeks of wearing them, the frame snapped and cannot be repaired. Their customer service lady said that there would be no refund as this was due to normal wear and tear. I should point out that i am a rural mum, not given to wild parties or bear wrestling or anything else that in 6 weeks might be expected to break a pair of glasses. I now have a pair of lovely, ultra light, reactolite lenses that i cannot use and cannot refit to a frame.
I would have to conclude that any positive reviews must be false. The internet is littered with reviews stating similar problems to mine, and if i could give this company a negative rating, i would. AND IT WOULDN'T TAKE ME 6 WEEKS TO DO SO.
I found Perfectglasses.com to be just what I needed. Quick and speedy service with an excellent choice of glasses. My go to from now on!
Best specialized online purchase experience ever accurate description of frames. Accurate and well manufactured prescription. Fast delivery.
I found this website easy to use and very informative. I have used it twice and the glasses don't look like cheap. Definitely recommend.
Easy to make up glasses with your presciption, with a good choice of frames and great prices. Will be ordering more pairs for work use.
Myself and my fiancé both got out glasses from Perfectglasses.co.uk. There was an amazing selection, fast delivery and we were not disappointed!
Really happy with my sunglasses. Love that they wee such a good price for a very well known brand. Couldn't be happier!
Lovely glasses really happy with them. Easy to online that going to a shop thanks.
Will be buying more in the ture
I bought two weeks ago a rimless Provo red metal frame, with hd 1.67 thin progressive lense fitted & reactions to darken lense in grey. They arrived after 10days in good physical condition.
On trying out the glasses i noticed frame arms are very short which is a pity, as friends suggest they are childrens frames.
The vision from the lense is not very sharp indoors but for driving they are acceptable, colours are somewhat mushy, but in all honesty they are useable. The progressive distance action is viewed at a very narrow central/top of the lense, although midrange viewing for computer etc is good, as is reading.
I tried varifocal lense from high st optician chain three years ago with standard 1.56 lenses & could not wear them due to feeling giddy and sick, so im pleased these perfect glasses progressive lense do not cause that effect.
I previously ordered reglaze from perfect glasses 18 months ago with kodak bifocal lense which were pretty good.
For a Indian glasses company i find perfect glasses to be satifactory supplier of low price fames & lense. I will use again in the future but i Know a pakistani online glasses service which is far cheaper with better lense although their frames are basic plastic.
Easy to use great customer service and lots if options. The prices are cherp but the quality it top tier
Recieved my glasses within days and they looked good. Would order again in the future. Ten out of ten.
Today I just got my glasses after a month and a half. I think that the frames are knockoffs since the box cover is glued and it got loose already by just opening the box twice!
Anyway, vision wise the glasses are OK but I think that they have put a slightly smaller frame. I can't find the model anymore so I can't see and the order says nothing! Considering the quality of the box, I don't think that the lenses are anything better.
I thought that I have saved some £££ but probably my optician round the corner will soon see me.
As regards the delay, after I placed my order, a guy called me saying that there will be a delay. He was indian and I couldn't understand what he was trying to say! He said that after 12 days the glasses will be shipped. After 2 weeks I spoke to them through their chat. This was 12th Feb. The lady said that the glasses were shipped on the 9th Feb. 3 weeks passed and no glasses. I talked to them again and this time round the excuse was - 'the courier lost the glasses and we have shipped a new pair.' I sensed that something is not right here. Anyway it seems luckily I got the glasses but I don't have high hopes on the durability and it is not that comfortable with a smaller frame - though vision wise is fine.
I won't buy again anyway.
Tip for consumers:
Wished I researched prior buying!
Very good quality! Grab a bargain! I am so happy with them I Will buy glasses from them again in the future.
Ordered two pairs of glasses and would use this company again. Pleased with the service provided. Website easy to understand and use.
I cannot afford expensive glasses so its great I can afford to buy multiple pairs to go with different outfits!
2 pair of glasses i bought from this company, really pleased and already recomended them to several friends. Good product and a good price
Great service from Perfectglasses - very quick delivery and good quality prescription sunglasses received!
Very happy with the glasses and the quality, just had to wait a bit longer than I anticipated to receive them
I found this company through a google search, I ordered two pairs of glasses. I am very pleased with my purchase,
Within 7 days of placing my order I had received my glasses. They are good quality glasses and excellent customer service.
Got the glasses so fast after placing an order. So happy with them, they look wonderful and the quality is great.
I ordered glasses from Perfect Glasses at the end of 2013, I struggled with them for a few weeks before going to a high street optician to get a second opinion. They told me the glasses made by Perfect Glasses were not to my prescription and were not fit for use. I sent them back to Perfect Glasses with the comments from the high street optician, they denied the fault and sent them back to me again. I took them to another High Street Optician who also confirmed they were incorrectly made, I once again sent them back to Perfect Glasses who agreed they were faulty and agreed a refund. I was then told that of my original order of £52.90 that they would only refund £45.00 the additional amount was postage, I also asked for £7.60 to be refunded for the postage costs for me to send the glasses back to them twice by recorded delivery. They refused to give any amount of compensation for stress or postage costs even though they had accepted the glasses were faulty. Anyway, I failed to receive the refund after a month of waiting so chased again to be told the processing had not been completed and a refund would be sent that day, a further month passed and no refund and another round of emails chasing finally actioned a refund sent via paypal. However, when I clicked on the link to accept the refund, I was going to be charged a further £2.41 for fees via paypal. My original order to Perfect Glasses was via a credit card payment and therefore I did not accept the refund and sent a further email to Perfect Glasses to complain of once again a further charge from my original order value. Lets not forget the glasses I ordered and were made were faulty and not fit for purpose therefore how is it that it is still costing me money! Why is it so hard to get a full refund from this company. I have now been involved in this process for nearly a year and with no end in near... This company is disgusting and is a bad example of internet opticians... Do not use them..
I received my glasses quickly and I am very happy with them, they are excellent value for money and will definitely buy from them again.
Really affordable and pretty frames I am in love with mine! Lots to choose from in all rpice ranges but all amazing quality
Gain trust and grow your business with customer reviews.
At PerfectGlasses.co.uk, making prescription glasses and sunglasses is our passion. We stock a multitude of styles in frames and are even willing to go out of our way to get you something another opticians’ won’t.
At Perfect Glasses, we supply top-quality prescription glasses with plastic, polycarbonate, and glass lenses. We dispense lenses with extremely strong / complex powers. Our optical laboratory has the largest prescription range of any manufacturer in the country, and supplies one of the UK's leading high street opticians. We can fulfil all your prescription ranges, and we offer a far more extensive choice of advanced lenses, coatings and tints than any other on-line supplier. We are also the only online glasses retailer who can supply prescription glasses with branded Kodak lenses!
Call us on 020 3287 3355 for a quote. You will be pleasantly surprised at how much you can save when you buy your glasses online from us!
At Perfect Glasses we provide an excellent range of high quality prescription glasses and sunglasses. You can literally choose from a collection of over 1000 pairs of glasses for men and women. And yes, buying prescription glasses online is easy. Every optician in the UK is required to give you a copy of your prescription when you go for your eye test. Once you have this, simply choose a pair of prescription glasses from our site, enter your prescription or click it using your smartphone and email it to us. Once you have placed the order for your new glasses online, you can expect to receive them within 7 working days!
It’s simple. Each pair of prescription glasses that we supply is covered by a ‘100% No Quibble Guarantee’. This means that if for any reasons you are not happy with your pair of prescription glasses, designer glasses or prescription sunglasses, you get a FREE Exchange or Full Refund. So go ahead & pick your perfect pair of prescription glasses online today!
