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Performance Chip Tuning has a rating of 2.5 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Performance Chip Tuning most frequently mention customer service problems. Performance Chip Tuning ranks 616th among Auto Parts sites.
So.far so.good worked well on my 2004 chevy avalanche 5.3. Have noticed increased fuel economy and notieably better throttle response. But I think this is a good product. Will reserve full judgement for a week or 2 but it definatley does increase performance and mpg.
Be warned, this company is sharing customer personal information on open public forums and insulting them in an attempt to scare them away from leaving bad reviews. They also give customer personal information to third party unrelated eBay sellers, which are then used to unknowingly drop ship products, which is why they provide no tracking information or return policy for these items. So if you receive damaged products like I did, there is absolutely no after sales care and nothing will be done to repair, replace or refund the broken items. In addition they have no physical address or office location on their website, invoices or delivery confirmations. In short, this company is breaking several laws, ripping off customers and should really not be in business... sadly a lack of address or registration details makes it very difficult to take any kind of action against them.
So.far so.good worked well on my 2004 chevy avalanche 5.3. Have noticed increased fuel economy and notieably better throttle response. But I think this is a good product. Will reserve full judgement for a week or 2 but it definatley does increase performance and mpg.
Tip for consumers:
So far so good it seems to work as advertised!
Products used:
Performance Tuner chip
Be warned, this company is sharing customer personal information on open public forums and insulting them in an attempt to scare them away from leaving bad reviews.
They also give customer personal information to third party unrelated eBay sellers, which are then used to unknowingly drop ship products, which is why they provide no tracking information or return policy for these items. So if you receive damaged products like I did, there is absolutely no after sales care and nothing will be done to repair, replace or refund the broken items.
In addition they have no physical address or office location on their website, invoices or delivery confirmations.
In short, this company is breaking several laws, ripping off customers and should really not be in business... sadly a lack of address or registration details makes it very difficult to take any kind of action against them.
Tip for consumers:
Avoid PerformanceChipTuning, dealing with them is not worth the headache.
Products used:
ODB2 "Performance Chip" - unused after discovering this particular model can potentially damage the ECU.
Cold Air Intake - unused as it arrived damaged.
This is a fake review. This person is not a lawyer, they have a history of leaving bad reviews, it's problem customer who purchased our product, didn't like it and expected us to pay for his return shipping from Canada. He is extorting our site threatening lawsuit if we don't comply with demands of refund and he keeps the product or pay for his international return shipping. That's all this is, he wants us to pay for his international return costs. We don't offer that on our terms and condition now he's making up stuff. A seller's nightmare. Been dealing with this extortionist for 3 weeks now.
Reviews are almost useless. 1 start whiners claiming Scam is most likely false.
I dont know why there's repetitive 1 star reviews for this company, I bet they're fake. I ordered stage 1 performance chip and they offer 60 Day Money Back Guarantee, who can beat that? Plus I got a cold air intake from them and it got to me in 3 days free shipping. And they have a phone number and customer service. These 1 star reviewers are fake or just cry babies.
Performance chips (I've learned the hard way) don't really work. This is the third I've tried and from three different companies. None of them performed as advertised. The only consistent change was erratic throttle response from all three. I can't imagine the interface with the OEM computers is healthy for the electronic well being of the car. I ended up putting a cold air intake on (from a reputable company who specializes in cold air intakes) and new stainless dual exhaust. I definitely noticed a performance change immediately with both individually. Performance chips expensive or inexpensive seem to provide nothing more than time you'll never get back after buying, installing and realizing they do no more than override a perfectly functioning throttle response program from the OEM computer. I can't recommend this chip or any other from any company.
That's a matter of opinion not matter of fact. Performance chips are effective, they do work, your experience is not everybody else's experience. We have many happy customers since 2007. If you believe dual exhaust give you any performance, good for you, most mechanics say dual exhaust give you zero performance gains.
Shipping ok bought it for my 2019 mustang to gain some hores power and smoother shifts didn't care about fuel mileage. Got it plugged it in did the install as instructed been driving for a week or more now and feel nothing so disappointing doesn't do what it said it would do this product is garbage company should be reported for selling fake performance tuners don't buy. Go to real tuner shop and spend the money for real tune.
Tip for consumers:
Don't buy
Products used:
JDM V2.0 OBD2 performance series
This is most likely a fake review. We get these from time to time. Competitors attempting to discredit our product. We've been in business since 2007 but these fake reviews ''demand we be reported for selling fake performance tuners'' We gotta deal with a few of these a year.
Ordered a stage 1 chip for my 2008 Tacoma. It physically did not fit. I emailed them twice within the 14 return day period for return instructions. They never replied. I challenged the charge on my credit card and they denied my claim, said I never returned the chip. True but one cannot return the chip w/o instruction from Performance Chip which they never provided. These folks have no clue about customer relations or they are a total scam. BTW the LL Bean Mastercard cursory investigation failed to recognise my claim
Responding with lies and trying to shame my name is another prove that this company is a scam. I have all the emails that I contact them and all they said to do. I follow the instructions and also pack the chip in the original box just as I received it (I always keep records with all companies and original boxes for this reason). See attached pics of emails.
Tip for consumers:
Any website that does not have a physical address is a scam. Anyone that responds back with lies is also a scam and tries to shame the consumer instead of resolving the issue. What I have to gain when I spend time and write a bad review if is not true? To warn other consumers. Avoid companies like this one.
Products used:
Performance Chip
This person is a troll, and is very creepy called almost everyday, harassing our staff. Has been abusive on the phone with our staff threatening lawsuit, but he's real nice on emails.
Yes, we are responding because you are an abusive person, you abused our staff called them racist names. Stop being a racist and abuse good working people.
I bought their chip that promise to deliver more horsepower and more economy for my RAV4. I follow their instructions to leave the chip for 2 weeks in so it can "learn" my driving habits. Nothing! I actually keep it for 3 weeks just to make sure and had no effect on miles or power. I think that actually slow it down a bit. And my economy from the usual 27 mpg when down to 24! On top of that when I return the product (had to pay shipping for $11.15) and they charge me restocking fee of 15%. On their website they have a 100% Money Back Guarantee; This is just a scam. People beware! Any company that charges restocking fees and does not have a physical address is a scam. So buyers beware and stay clear!
Tip for consumers:
Did not work as advertise even after 3 weeks on my car. It actually decrease the performance of the vehicle. Send back paying for my own shipping ($11.15) and they also charge me restocking fee of 15%. their website states 100% money back. Not a company to do business with!
Products used:
Performance chip
Ordered for my 2018 GMC Canyon, plugged it in, turn ignition on without starting and waited about 15 seconds then started it. I could tell a difference on the first drive. I like how it changed my shift points too and downshift earlier than stock and hold a gear when in a pull better than stock. Looking at one now for my 22 Dodge Charger I just picked up.
Tip for consumers:
I ordered on for my dads F-150 too.
Products used:
Stage 1 performance tune
I noticed an immediate difference after plugging this chip into my 2019 Honda Civic Hatchback 1.5L turbo. Feels quite a bit peppier and throttle response has definitely increased. The initial fit onto the plug was a little tight but I was able to get it on. I'm only a few days in and can't wait to see the improvement in another weeks time. The website is a little confusing since it states 100% money back guarantee, then terms and services reads that there is a 25% restocking fee. This is probably the main issue that people have with this company. I don't anticipate needing to send it back, but if I do I'm a little worried about the process.
Performance wise, the chip seems to do what it says. So far I'm happy with my purchase.
Tip for consumers:
Product really works
Products used:
Performance chip
At first, I had some doubts about performance parts because of the false reviews you can find on the Internet, especially on performance chips.
I decided to give them a call and they help me out to choose the right chip for my vehicle, after receiving my chip I see the result within the first week after plug in the chip, now I'm saving about 4 MPG on my Dodge.
Thank you, guys!
Tip for consumers:
works!
So I ordered a cold air intake from them. They waited 24 hours or so to tell me the one I ordered was not in stock. So they had another one that would (work with my car). And there was a price difference and they would refund the difference. Well the one I got in the mail was neither one, and they refused to refund me any money. Well I contacted them to return it, they fought me on that. Said they had to ask the warehouse to see if they are accepting returns or not. Then they fought me on a shipping label to return it. Then once I shipped it I kept track of it. And they didn't contact me until almost a week of them receiving it. I asked about my refund they said it was up to the warehouse on it. Then once they claimed it was issued it took another 4 days to show up. Then once it did it was $10 less then what I paid. I asked about the price difference and below in the pictures was their response. If I was you I would stay away from this company! Nothing but scam artists!
Tip for consumers:
Don't use them at all!
Products used:
None
Like most 1 star reviewers, they don't tell you the entire or true story. This buyer made several demands on more emails, was being abusive to our staff and he returned the product full of grease and oil stains, scratches and missing a coupler piece. He also decided on his own to pay $32 to ship back the product. We did not tell him to choose that shipping method, he did it on his own. We offer full refunds if you return our product on time and without damages like this buyer returned it.
Totally a waste of money for this one. The performance and fuel consumption on my vehicle ( 2008 rdx) is still the same. So i decided to return it to them after 1 month. But I didn't get the full refund on my money. They took more than $50! And the reason for that according to their customer service department is, i used it. That's why I didn't get the full refund.
Products used:
Performance chip
This person did not return the chip with it's retail box, also returned it after almost 4 months and there is nothing wrong with the chip. Returned it because they didn't want to use it after 45 days in their vehicle and demanded a full refund and demanded we pay the return shipping. Was yelling profanities at our staff on the phone.
Do not buy from them unless you want terrible customer service. Would not take back an Cold Air Intake. They sent the wrong one and after I sent photos and multiple emails, still would not work with me. Their phone number does not work. I contacted BBB and the company refused to talk to them.
Tip for consumers:
Find a different company to buy from.
Products used:
I bought a chip for the truck and it works fine, but do not notice a difference. The Cold Air Intake is still sitting in the garage as it will not fit my truck.
This buyer was making threats the entire time, being very aggressive with our staff. He was harassing us by calling 10 times in a row. Our phone number works, this person is lying. You can call us anytime Mon-Fri. It's just another fake review full of lies. People like to corrupt the reviews sites and unfortunately, reviews sites let them.
If you want to see real results,like everything else,seek out a professional. Proper tools,knowledge and experience are the only way anyone will see real results.These companies prey on impatient people who want a cheap way to see results and are shocked when nothing changes.We only have ourselves to blame.
Product did nothing for my car, after several days of delays and back and forth emails they returned it. And they charged a restocking fee. I guess their product is actually the fee for returning the junk. Maybe thats how they make money. Thanks for nothing.
We do not know who you are or what product you ordered. We don't have you as a buyer. Probably ordered a chip from another company.
I bought a obd2 plug and play chip from these guys, plugged it in, and 2 weeks later my car would not start. I removed it and it started. I informed them I believed I had a defective product and asked for exchange. No reply after 6 e mails. I asked questions if this was normal and if I should plug it back in again. No reply. I plugged it back in and car started. One time. Now my car will no longer start. Do not buy anything from these people. They have no customer service and their product will ruin your car. I believe I will have to have my existing chip reprogrammed now, who knows how much that will cost. I imagine. A lot
First purchased & installed stage 1,,, on my 2016 nissan altima 3.5 sr,,, felt power increase across rpm band,, but was getting check engine light/p101 lean code. Contacted them 6 weeks later because I like power gain& wanted this to work. They suggested go with stage 2 because some cars computers clash with stage 1,, and I should try stage 2. They refunded my money even though it was after 30 days,, I waited couple more weeks but missed the performance gain which was undeniable. I bought the stage 2, have experienced 2 mpg gain,, and smoother idle, and what feels like a 20hpgain & increased torque,, having no problems with the stage 2,,, and now I am completely satisfied,,, except curious about stage 3...
Bought the stage 2 for my 2012 VW Jetta 2.0l S sedan. Followed the instructions which was just turn the key to Accessory for 10 seconds then start the car. I'm extremely pleased to say this is the real deal! I immediately noticed 25-30hp difference, idle is like a brand new car (perfection), and even on my manual I feel a huge difference in shifting gears! Very smooth like butter! So for these fake reviews they either didn't follow instructions or are trash... I 100% recommend this product! I actually told all of my family and friends they need to buy one! I do have a performance exhaust and cold air intake added to my car before I bought this. But its awesome to say the least!
Tip for consumers:
Follow the directions! Plug in, turn igntion to acc for 10 seconds, start car. This step only has to be done once.
Products used:
Performance Chip Tuning stage 2 obd2 plug and play
Never got mpg but minus three mpg. Got 20 mpg without stage one and 17 mpg with. It did gave good throttle responce. But after three months my 2001 ford crown victoria is now idling rough. Take the stage one off and it runs smooth. Idid replace all cold packs and plugs before i put on stage one. Very disapointed about this product.
Asked several questions, waited lonf for an answer, got a generic answer
That can probably be applied to anyone asking anything.
Did get genuine products though.
Very sorry to hear this. We answer our customers as best we could. If you are asking for more in-depth detailed information and technical questions, we would be happy to forward those questions to our warehouse techs who can provide more detailed answers. Thank you for letting us assist you.
I had alot of questions about getting more power out of my F150, I called them up and they gave me a few options... Now the truck has woken up. Very happy
This is a great product. Super happy with it. I would highly recommend this product. I will be soon getting one for my civic. It worked so good for my Prelude 2001
I purchased the Stage 1 chip on my 2006 Honda Civic and the gains are amazing they really work. Thanks
It's plug'n play. All I did was install a short ram air intake, and some performance plugs, and my sentra's a whole lotta fun to drive!
I bought a electric supercharger for my Buick Century. It has helped my cars power and improved my 0-60 by. 5 seconds on my last race.
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Buy online performance chip for your car such as ECU chips, power and Flash programmers and Custom horsepower tuning.
Hi, Thank you for your review. We appreciate you choosing us. If you need any help down the line, please don't hesitate to reach out, we're here to help.