• Perfume Empire

Perfume Empire

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Overview

Perfume Empire has a rating of 1.7 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. Perfume Empire ranks 243rd among Perfume sites.

  • Service
    5
  • Value
    7
  • Shipping
    6
  • Returns
    5
  • Quality
    7
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How would you rate Perfume Empire?
Top Positive Review

“Perfect!”

Sheila M.
6/7/22

I ordered twice from Perfume-Empire, both times they didn't disappoint. Altogether, I bought 6 bottles of perfume that I know how they smell and they smell the same. I order testers and new boxes, all were great, I will definitely order again.

Top Critical Review

“Have not received my products!”

farid a.
1/23/22

This is one of the worse places to shop. Please look around, there are much better sites. I did it without looking at reviews. This was the worst from what I saw. I had ordered over a $100 dollars worth of products for my father n laws birthday. Now we are 3 days late and they don't respond to phone or emails. I will be filling out complaint on BBB website as well. So we know who to avoid when buying for family. Thank you.

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user farida25
Arizona
1 review
0 helpful votes
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January 23rd, 2022

This is one of the worse places to shop. Please look around, there are much better sites. I did it without looking at reviews. This was the worst from what I saw. I had ordered over a $100 dollars worth of products for my father n laws birthday. Now we are 3 days late and they don't respond to phone or emails. I will be filling out complaint on BBB website as well. So we know who to avoid when buying for family. Thank you.

Tip for consumers:
Don't go to this website. It is worse than all the other perfume sites unfortunately. Buyer beware!!!!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user sheilam857
Georgia
2 reviews
0 helpful votes
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June 7th, 2022

I ordered twice from Perfume-Empire, both times they didn't disappoint. Altogether, I bought 6 bottles of perfume that I know how they smell and they smell the same. I order testers and new boxes, all were great, I will definitely order again.

Value
Shipping
Quality
Thumbnail of user dawns40
California
12 reviews
10 helpful votes
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January 23rd, 2018

Order a perfume from this site and when I receive it the bottle was broken and next to nothing in the bottle. I contacted the company with photos of the item I received and they refuse to refund or replace the product.

Thumbnail of user maktouma
Minnesota
1 review
1 helpful vote
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January 8th, 2023

I had very bad experience with perfume Empire they don't care about customer. I-sent email asking them about perfume i bought i had iuss on it. Paid full amount for original product but it's seems not even they don't reply to my email.

Service
Value
Shipping
Quality
Thumbnail of user mariojavierr
Texas
1 review
1 helpful vote
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March 26th, 2023

This is not a good product, it does not smell good Apart from the fact that the box is not original and Its cpntents are not complete, it is a very high price for something that is not original. Buy one on ebay for $9 to compare with this one and it even smell the same or better.

Thumbnail of user garyg1454
Pennsylvania
1 review
0 helpful votes
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January 19th, 2023

I purchased 4 bottles of this cologne. The bottle looks correct, but what is inside is not what I ordered. THIS IS A BIG SCAM! I tried calling them at the number listed in the web site, but Verizon said they could not connect. I am going to file a complaint with the FCC.

Tip for consumers:
THIS COMPANY IS A SCAM. The cologne that I ordered was in a correct looking bottle, but what is inside is not the cologne that I ordered. I tried calling them with the number on their web site, but Verizon said the call could not be completed.

Products used:
Victorinox Swiss Army Cologne

Service
Value
Returns
Quality
Thumbnail of user anial8
Illinois
2 reviews
3 helpful votes
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February 9th, 2023
Verified purchase

I ordered from this company. I recived so called perfume I ordered. Right away you could see that the cap and bottle were poor quality and smell was nothing like the original. I had still had the bottle from the store to compare. Compayn responded that yes I can return and that they don't want a bad review. I shipped the item back and nothing. I opened the dispute case with paypal and thanks to them I recived my money back. What a hastle. Never again. If you want to lose money or cause yoursel extra headache order from Perfume Empire. Scamers. Oh don't go by positive review from trustpilot later on I checked and learned they are fake. Never again customer.

Thumbnail of user sarahb3121
Texas
1 review
1 helpful vote
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March 12th, 2023

I purchased a Bvlgari perfume and cologne tester. Both seem to fade and lose scent with in 20-30 minutes. Disappointing because I still spent a decent dollar for them.

Products used:
Perfume and cologne

Value
Shipping
Returns
Quality
Thumbnail of user joaquinm50
Philippines
1 review
0 helpful votes
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July 31st, 2021

My experience with this company was a good one. I had no problems, and they delivered on their promises as promised!

Thumbnail of user amyw1335
Florida
1 review
4 helpful votes
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October 9th, 2021

BUYERS BEWARE! SCAM COMPANY!
BUYERS BEWARE! This company is a SCAM!

I went on their website innocently shopping for a perfume that I LOVE that was about to finish soon. I found the price to be unbeatable on Perfume-empire.com (my mistake). Cheaper isn't always better and unfortunately on this website it was NOT the smarter decision to make. I was definitely scammed out of my money. I know the smell of Calvin Klein Euphoria. The first time that I ever sprayed this perfume on my wrist I instantly fell in love with it. I was hooked. It became one of my signature daily smells. This was my first time EVER purchasing from this site. Instant regret the day that I unpacked my perfume. I sprayed the bottle twice on my wrist and I couldn't smell a thing! I kid you not. The box and bottle "appeared" to be authentic BUT the smell told a completely different story. This was either a fake item that looked almost identical to the real thing OR it was the real thing but way past it's shelf life and was expired. Either way I wasn't a happy customer. I have now opened a dispute with PayPal to see if I can get my full refund back. I will never purchase from this website again and I will make sure to let everyone that I know to stay away from this scam of a company as well. DO BETTER and stop robbing people of their hard earned money!

Tip for consumers:
Don't. It's a scam. Don't waste you money here.

Products used:
Calvin Klein Euphoria

Service
Value
Shipping
Returns
Quality
Thumbnail of user me430
Indiana
1 review
1 helpful vote
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July 21st, 2023

They say free returns for what ever reason, but don't want to provide that, even if products is damaged in transit.

Tip for consumers:
They say free returns for what ever reason, but don’t want to provide that, even if products is damaged in transit.

Products used:
Fragrance

Service
Value
Shipping
Returns
Quality

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