• Perpay Inc.

Perpay Inc.

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Overview

Perpay Inc. has a rating of 4.1 stars from 661 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, credit card, and direct deposit. Perpay Inc. ranks 9th among Discount Shopping sites.

  • Quality
    440

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 83.3%
Positive
390
Neutral
20
Negative
58
84
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How would you rate Perpay Inc.?
Top Positive Review

“Dylan”

Laquita G.
9/7/24

Best customer service I have ever experienced. He was so patient and understanding. He went out of his way to help get my problem resolved. If we had more people like him transactions online would be more enjoyable. Thank you for being awesome.

Top Critical Review

“Smh”

Melissa B.
9/23/24

I had a better review for you guys, but you guys messed it all up. I updated all my information and you guys still manage to mess it up now I have to wait two more weeks in order to get what I need at this point I don't even want it anymore.

Reviews (661)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (99) credit score (29) credit card (54)
Thumbnail of user tammye367
Wisconsin
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

This was so easy. They took pay n ent right from my check so I didn't have to think about it. So easy and helped me raise my credit score.

Quality
Thumbnail of user delanoc11
Texas
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Nothing but good this to say! Helps my with Xmas shopping!

Reason I chose this business:

Simple fast and easy

Reason I chose this product:

Good quality

Quality
Thumbnail of user victoriaw993
California
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

All my products I've received has been excellent and I have no complaints!

It was pretty simple and resolved quickly!!

Reason I chose this business:

Randomly strolling through the internet and came across this and didn’t quite know what to expect but definitely not disappointed

Reason I chose this product:

Because I wanted and needed them

Service
Quality
Thumbnail of user taureanm2
Iowa
1 review
0 helpful votes
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May 3rd, 2024
Verified purchase

Easy payment options, easy communications, and honest workers. They genuinely care about the customer.

Payment issues, but, were resolved within minutes.

Reason I chose this business:

They chose to help me.

Reason I chose this product:

My kids were wanting the items

Service
Quality
Thumbnail of user mistyf109
Texas
1 review
0 helpful votes
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May 3rd, 2024
Verified purchase

This is my third per pay purchase and I have been satisfied every time. I love that I can get high end items and not have to pay for it upfront.

Reason I chose this business:

Easy payments

Reason I chose this product:

It was a need/want item for my home or self.

Quality
Thumbnail of user cherrellew1
Washington
1 review
0 helpful votes
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May 3rd, 2024
Verified purchase

My experience has been amazing! The service is efficient. My items ship quickly and if I have any issues, customer service is extremely helpful.

Reason I chose this business:

It was something I found just browsing on the internet

Service
Quality
Thumbnail of user kanikkinees1
Georgia
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I am definitely recommending perpay to everyone I know. This is a great way to build credit and I love it!

They were able to resolve my issue and answer my question so that I have full clarity on everything.

Reason I chose this business:

To help build credit and takes directly from paycheck so I don't ever forget to pay.

Reason I chose this product:

I needed the product to continue my work from home and this product helps so much and came in a time of need.

Service
Quality
Thumbnail of user wandam636
Louisiana
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Awesome company. Good company to order the products from. The application process was easy to do.

Reason I chose this business:

To increase my credit score.

Reason I chose this product:

They have what I been looking for. Awesome products that the have.

Quality
Thumbnail of user brandyr232
Mississippi
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

Every I ordered has been great. I love that the money is taken from my check each week and so far has been very inexpensive

Reason I chose this business:

So I can make payments on things I otherwise couldn’t afford

Reason I chose this product:

It was because there things I needed

Service
Quality
Thumbnail of user jamesg5358
Florida
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I think the perpay credit card is a great concept. I just wish there was a way to request a credit increase.

Reason I chose this business:

Because I liked the credit card option

Reason I chose this product:

I liked the concept of the direct deposit. I just wish if you increase the direct deposit amount it would increase your limit along with it.

Quality
Thumbnail of user johnnyt371
Texas
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I recently had the pleasure of experiencing the exceptional service provided by Perpay, and I must say, it exceeded all my expectations. From start to finish, the entire process was smooth and efficient.

Firstly, I was impressed by the user-friendly interface of their platform. Navigating through the website was a breeze, and I quickly found the products I was interested in. The wide range of items available for purchase was impressive, catering to various needs and preferences.

What truly stood out to me, however, was the level of customer service offered by Perpay. The support team was incredibly responsive and helpful, promptly addressing any inquiries or concerns I had. They went above and beyond to ensure that I had a positive shopping experience.

Another aspect that I appreciated was the flexibility of their payment options. Perpay offers convenient installment plans, allowing me to budget effectively without any financial strain. This flexibility made it easy for me to afford the items I desired without compromising on quality.

Furthermore, the shipping process was efficient, with my order arriving promptly and in perfect condition. The attention to detail in packaging was evident, reflecting Perpay's commitment to delivering a superior service.

Overall, I cannot recommend Perpay enough. Their exceptional service, coupled with a user-friendly platform and flexible payment options, sets them apart from other retailers. Whether you're looking for electronics, furniture, or fashion, Perpay is undoubtedly the go-to destination for hassle-free shopping.

Thumbnail of user ashleyc1902
Michigan
1 review
0 helpful votes
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May 3rd, 2024
Verified purchase

Awesome and amazing. I love the fact that it helps my credit and I am able to purchase items that I already wanted or needed.

My product was out of stock and they quickly located a replacement.

Reason I chose this business:

The service.

Reason I chose this product:

Name /brand

Service
Quality
Thumbnail of user martas193
Washington
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

Love the program used it twice flexible payments and very worried free about the products and payments. Will use it again in the future if I need to

Reason I chose this business:

It popped up on my Facebook as an ad so I decided to use it

Reason I chose this product:

They where gifts for my children

Quality
Thumbnail of user barbaral2734
Louisiana
1 review
0 helpful votes
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May 3rd, 2024
Verified purchase

Excellent customer service have great products delivery is fast I would recommend to anyone also help with payment options

Service
Quality
Thumbnail of user joytikal
California
1 review
0 helpful votes
  • Send Message
May 3rd, 2024
Verified purchase

Had to set up new direct deposit to pull from my checking account on a new weekly instead of biweekly pay

Reason I chose this business:

Because Perpay had great products

Reason I chose this product:

I’ve always wanted them

Quality
Thumbnail of user michellet2174
Minnesota
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

This program allows me to both build up my credit and also have items shipped directly to me. Win/Win!

Reason I chose this business:

Convenience.

Reason I chose this product:

Holiday shopping

Quality
Thumbnail of user brittanyf436
Indiana
2 reviews
0 helpful votes
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May 2nd, 2024
Verified purchase

Great my credit is going up I love it it comes straight out of my check so I don't even have to worry

Service
Quality
Thumbnail of user sheilaw775
District of Columbia
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I was so excited to get my new dresser and chest of drawers earlier than expected...however, I was a little disappointed that I have to put it together.

Thumbnail of user jeremys1454
Kansas
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

Give me a second chance at restarting my credit building and has worked wonders and raising my points

Reason I chose this business:

Because it was directly taken out of my check and I didn't have to worry. Dad missing payments because I either spent too much money or because I forgot about the bill

Reason I chose this product:

For my son's Christmas present, it's the very first one. The most recent one was for my mother mother's mother's Day present

Quality
Thumbnail of user tammyc1200
North Carolina
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

I ordered an apartment sized refrigerator because I couldn't afford the flat-out payments from other places. Very satisfied with the product itself.

The agent was fine, as helpful as I guess they could be.

Reason I chose this business:

I was interested in getting things when needed and Perpay allows you to do that

Service
Quality
Thumbnail of user perpayt
Perpay T. – Perpay Inc. Rep

Hi Tammy, thank you for sharing your feedback with us. We're glad to hear that you're satisfied with the apartment-sized refrigerator you ordered through Perpay. We appreciate your business and hope to continue providing you with convenient and helpful service in the future.

Thumbnail of user barbaram4047
Oklahoma
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

It is the best company I have ever dealt with. The truly care about their customers. I have been with them for years and have bought many a Christmas with them. Truly an awesome company

Thumbnail of user ericac585
Virginia
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

They did not do what they said they would do. And I paid like I said I would. Never missed a payment nor was late.

I took so long to get product after my 1st payment. I was going to cancel the order.

Reason I chose this business:

I chose Perpay Inc. Cause I thought it would be a great way to build my credit history of payments.

Reason I chose this product:

I chose product cause my son wanted it and the bi-weekly payment fit my budget.

Service
Quality
Thumbnail of user perpayt
Perpay T. – Perpay Inc. Rep

Hi Erica, thank you for sharing your experience with us. We apologize for any delays you encountered with your order. We strive to provide timely service and will address this issue with our team. We appreciate your feedback and hope to improve your experience in the future. Please feel free to reach out to our Customer Support Team at hello@perpay.com if you have any further concerns.

Thumbnail of user gabrielm719
Florida
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

Alright before I write this I am human not a bot. I love using Perpay when I can't afford something off rip. It's great and easy to setup and use.

Reason I chose this business:

It’s good and doesn’t ask for credit checks

Service
Quality
Thumbnail of user robertm9757
North Carolina
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

It's been nothing but perfect! Everything you can think of they have it! Good pricing and shipping services

Corrected everything without hesitation

Reason I chose this business:

Was recommended

Reason I chose this product:

They are what I needed

Service
Quality
Thumbnail of user sherriep72
Arizona
1 review
0 helpful votes
  • Send Message
April 11th, 2024
Verified purchase

I love perpay I've been using it for year's helps me buy things I don't have the money for at the time and let's me pay a small amount out of my pay check

Products used:
Necklace

Service
Value
Shipping
Returns
Quality

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Company Representative

Thumbnail of user perpayt
Perpay T.
Typically responds within 5 days

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