• Perpay Inc.

Perpay Inc.

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Overview

Perpay Inc. has a rating of 4.1 stars from 661 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, credit card, and direct deposit. Perpay Inc. ranks 9th among Discount Shopping sites.

  • Quality
    440

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 83.3%
Positive
390
Neutral
20
Negative
58
84
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How would you rate Perpay Inc.?
Top Positive Review

“Dylan”

Laquita G.
9/7/24

Best customer service I have ever experienced. He was so patient and understanding. He went out of his way to help get my problem resolved. If we had more people like him transactions online would be more enjoyable. Thank you for being awesome.

Top Critical Review

“Smh”

Melissa B.
9/23/24

I had a better review for you guys, but you guys messed it all up. I updated all my information and you guys still manage to mess it up now I have to wait two more weeks in order to get what I need at this point I don't even want it anymore.

Reviews (661)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (99) credit score (29) credit card (54)
Thumbnail of user micheller2926
Minnesota
1 review
0 helpful votes
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March 22nd, 2024

You should try perpay it's just like layaway except they take it out of your paycheck every time you get paid so you don't have to worry about having enough money to pay that bill.

Tip for consumers:
Yes the prices could come down a little bit because you pay almost double what you do in the store but the shipping cost is perfect an right on point fir the shipping of all products.

Products used:
End tables an coffee table, toys, house hold basics, bed frame, mattress.

Service
Value
Shipping
Returns
Quality
Thumbnail of user charlese1148
Alabama
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Awesome always quick friendly and easy to deal with. Great company to do business with.

Great

Reason I chose this business:

Seen it online and tried it

Reason I chose this product:

They are essential

Service
Quality
Thumbnail of user mullerl3
New York
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Very quickly and good product I like those merchandise they have

Reason I chose this business:

Very faster order

Quality
Thumbnail of user aaronh387
Washington
2 reviews
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

I love how the credit card is connected to your payroll so you don't miss a payment…

Reason I chose this business:

Lots of options

Reason I chose this product:

Lots of name brand products

Quality
Thumbnail of user sharesem1
Florida
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Payroll deduction options is good no missed payments and credit available right away

Reason I chose this business:

Great option for building credit

Reason I chose this product:

Affordable options

Quality
Thumbnail of user jamesa3798
Connecticut
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I've been with perpay for at least 2-4 years now and I recommend it to everybody. Fast delivery and the products are absolutely great quality

Thumbnail of user benf737
Arizona
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Without perpay I could not.have things I have always wanted just with they had mor in the way of computer parts

Thumbnail of user kristeno325
Oklahoma
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I am very happy with this service it was very helpful.

Quality
Thumbnail of user keithf695
Ohio
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Very great customer service and very helpful with my needs

Reason I chose this business:

They wanted to help me out

Reason I chose this product:

Great selection

Quality
Thumbnail of user kelvinl109
Georgia
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Quick easy and reasonably priced. Great brands and more

Failed to actually listen to my concerns about my credit card.

Reason I chose this business:

Credit building

Reason I chose this product:

I needed them and they look smooth

Service
Quality
Thumbnail of user shemicay
Texas
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I love them and I have no complaints about them. They are reliable and reasonable

Reason I chose this business:

Because they have companies that I love on here

Reason I chose this product:

Because I love the way that they are making me feel when I wear and use them

Quality
Thumbnail of user samanthap911
Arkansas
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Perpay is the greatest thing in the world. I have been telling everyone about it.

FedEx never shipped my order, so I contacted customer service. They instantly resolved the issue and I received my items.

Reason I chose this business:

Because it helps me get the things I want and /need and also helps me with bills.

Reason I chose this product:

It is a huge hel and benefit to my life.

Service
Quality
Thumbnail of user kathleens2692
Ohio
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Very easy to shop. Good selection of items and quick delivery when available

Reason I chose this business:

Easy payment options

Reason I chose this product:

Needs for the house or self

Quality
Thumbnail of user corneliusw41
Washington
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Great experience and the fact they make purchasing a lot easier 🙌🤝

Awesome they really will help you until the problem is solved

Service
Quality
Thumbnail of user breandreal
Indiana
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I love the convenience of my card and how direct debit payments keep me on track!

Reason I chose this business:

Great rates and flexible payment options!

Reason I chose this product:

I love them!

Quality
Thumbnail of user muchaelb1
Wisconsin
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

Been using for a couple years and I love the service delivery and perks great company.

Quality
Thumbnail of user shondran
Alabama
1 review
0 helpful votes
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May 3rd, 2024
Verified purchase

It don't take long to get your merchandise and I love how they take it out my work check so I won't miss a payment I love Perpay

Reason I chose this business:

My bf referred me to Perpay

Quality
Thumbnail of user feliciaa156
Arkansas
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Didn't get all my products yet but they are charging me for them

The normal

Reason I chose this business:

Easy way to build credit

Reason I chose this product:

Thought they were nice if I recieve them

Service
Quality
Thumbnail of user tattycarrillo1128
Nevada
2 reviews
0 helpful votes
  • Send Message
February 18th, 2024

I ordered a pixel 6a from perpay 3 months ago and the phone stopped working friday night 2/16/24 I am so upset i never had this problem unfortunately there's nothing prepay can do about it 😞 and google isn't much help they want to charge me to repair it when it's a manufacture error 😢

Tip for consumers:
I'm upset that nothing can be done with my problem It's unfortunate that they can't fix it and google won't help

Products used:
Pixel 6a

Service
Value
Shipping
Returns
Quality
Thumbnail of user perpayt
Perpay T. – Perpay Inc. Rep

Hi Natalie, we're sorry to hear about your experience with the Pixel 6a. We understand your frustration and apologize for any inconvenience this may have caused. Thank you for sharing your concerns with us and feel free to reach back out to our support if you have any additional questions.

Thumbnail of user clarisj
Florida
1 review
0 helpful votes
  • Send Message
April 11th, 2024
Verified purchase

I'm happy to be a Perpay member the things I can't go into the store and purchase I have the ability to buy anything here at a reasonable pay option thanks Perpay y'all are the best 🥰

Thumbnail of user brandonm1363
Colorado
1 review
0 helpful votes
  • Send Message
April 15th, 2024
Verified purchase

Great service, fast deliveries, and almost everything you are looking for. Payment set up is easy-to-use. Shop now!

Thumbnail of user sandraq697
California
1 review
0 helpful votes
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May 3rd, 2024
Verified purchase

I didn't like this product I was upset it's not power strong enough

Service
Quality
Thumbnail of user donaldr1194
Michigan
1 review
0 helpful votes
  • Send Message
May 4th, 2024
Verified purchase

Simple set up, glad I found out about it. Can't wait to use the service again

Reason I chose this business:

Fast approval and quick reporting to credit companies

Reason I chose this product:

Preferred brands for products I wanted

Quality
Thumbnail of user latoram
Washington
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

The items are a little pricey, but well worth it. I got a VR & a set of earrings

A return was a bit to go through

Service
Quality
Thumbnail of user roberth7291
California
1 review
0 helpful votes
  • Send Message
April 11th, 2024
Verified purchase

I love this site give ten stars if i could thanks also they are the only company to give me credit thanks you guys

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Company Representative

Thumbnail of user perpayt
Perpay T.
Typically responds within 5 days

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