Perpay Inc.

Didn't get my refrigerator emailed several times no one still haven't gotten back with me yet this is ridiculous my first time ordering from them and they will not even email me back only received my ear buds nothing else

So yes it takes a while to get someone in customer service to respond like a day or so but usually I get a quick response in an email. I've received all my orders and I've ordered apple products, dressers and tvs. No problems. Actually shipped super fast even around Christmas and my most recent purchase was 6 days ago and received it 2 days ago. Easy payments come out of my paycheck and I'm good. Not sure what's happening with other people but this site is actually pretty good.

I understand that the company needs to make money but why would I want to pay hundreds of dollars over retail for let's say a PS5 or Xbox when I can easily get them for MSRP or less at another retailer?

Perpay is very easy to use and is a great service but they need to lower their overall prices

Customer service is great

Perpay is the best thing ever. Everything ships quickly. Bring able to pay as you go is great.

Very slow response time when sending emails. No phone number found to contact customer service.

I absolutely love this card! I was a little worried at 1st but overall it's amazing

Have been trying to return an item for 3 weeks. They refuse to send a return shipping label. They will not answer the phone, or provide any updates. Stay away from this company! I would give them 0 stars. Contacting BBB

Unresponsive customer service. Can't reach anyone by phone, email, or chat. Other than that I like using it when I don't need assistance. The prices are marked up well over the store prices, but I guess that's the trade off for not charging "interest". If they create a better way to communicate issues my star rating would be higher

Who really needs to read my review when it's perfectly clear with barely 3 stars and 54% of the reviews are a 1 star rating? That alone should be enough to say to one self "Nope, not even going to buy at all" Don't ya think?

Let me start by saying I have bought tons of stuff & currently pay almost $300 monthly for items I am happy with. However, I started looking for a file cabinet w/perpay. Their price is $22.50 x 16 pays=$360 which was shocking to me for a small 3 drawer cabinet, no matter quality. I looked online for pricing to see exactly what the difference in pricing is & the exact product goes from $160-$178! Look, I totally understand they are taking a chance & they are in the business of making money but $180 profit? Absolutely disgusting! Even $50-$60 is pushing it. This does not even include tax & shipping. Will not use them once my items are paid off. Profit? Ok fine, but this is predatory. I will do business somewhere else. Very disappointed in PerPay.

I never had an issue with them until now. I Never received the Iphone said it was out of stock and can't get an answer from customer support.they took payment for it already. It's been two weeks since I ordered it.

I had to do a bunch of work to get my account back up and running once it became inactive. I was super excited because they had the Samsung s23 and it was in my price range. So I messaged them everyday trying to get my account fixed since they never cancelled my first account so when I made the second one an error happened that had to be fixed. That's not what I'm upset about thou. I have put in multiple orders they are all denied. Come to find out I owe a 900$ balance from an order they approved that I never received because my work had no way to do the direct deposit. So I cancelled my first order. Well turns out I owe 840$ but I never got anything from them and didn't even set the direct deposit up cause my work said no they can't do it. My new job can that's why I tried again... But now I'm just bummed out cause they are denying me and saying I owe a crap load of money. They are crazy if they think I am paying for that original cancelled order that I never even got because I was unable to complete the order and set up the direct deposit.
Bummed out and don't know how they think it's ok to do this to people.

Items are over priced but to be expected based on the type of program. Customer service is unresponsive; rarely answer your questions accurately and you can only contact via chat which is not live. Additionally, they have no means for you to track how they are applying payments and when you ask for statements they ignore the request and reduce your spending limit.(even with a perfect payment history). Questionable motives and ethics.

This has been a great experience and I am excited that I have found it.

So this is a follow-up review from my original review on March the 7th it's been over 2 months and per pay customer service has completely failed unresponding and correcting my issue and instead they're sending me emails threatening to report me to a credit bureau for a product that they have obviously refused to make right on and what's even worse their excuse is it's outside of the 30-day return. When I responded to them and contacted them multiple times within the 30-day starting the day that I received the product and here it is May 27th and nothing

I love the fast delivery on large ticket items. It don't hurt my pockets either.

Im not sure why there are such bad reviews. I have bought quite a few things so far and never had a problem until last week. My package came and had been broken. I emailed and got a quick response and they are shipping a new bottle out for me.
As for prices being high...of course they are. Many of us are using this due to bad or no credit. It is what it is.

I am dissatisfied. I ordered an item 3 weeks ago and have still not gotten my product. Ive now asked for a refund and cancel my order because they are jot holding up on their end. I dont understand how they are able to take money from you but not produce a product... will NOT Deal with them again

Perpay has given me the opportunity to repair my credit and own some pretty awesome quality items. They have a huge variety of things to choose from.
The terms are easy. Customer service is great. I am a happy camper. Actually, I just made my 4th purchase with Perpay. Thanks Perpay for giving me this opportunity.

6-8 weeks to ship. Way overpriced and still have to pay for it while I'm waiting for it to even arrive. By time it's arrived it'll be paid off. Worst shipping time frames ever.
There is no customer service number only a chat that takes a minimum of 1 day to reply. And when they do reply it's usually then saying "I don't know" when I ask why it takes 6-8 weeks when they have it IN STOCK.

First I'll say they give you a spending limit mine was 1000 I was going to place an order bit then changed my mind well guest what they lower my spending limit to 850 just because they wanted to force me to make the purchase stay away.

This was my first time using perpay. As they do charge a considerable markup, as someone who can afford payments and not lump sums this was good option. I took a chance on it and I got my item in less than a week. I ordered the new Xbox elite controller and it works perfectly. I have not had to experience the customer service yet but my experience was flawless. The only downside is the markup. Again, it's a good option for me. Thanks!

I can't order no more because I don't have a payroll I'm retired