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Perpay Inc. has a rating of 4.1 stars from 660 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, credit card, and direct deposit. Perpay Inc. ranks 9th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Best customer service I have ever experienced. He was so patient and understanding. He went out of his way to help get my problem resolved. If we had more people like him transactions online would be more enjoyable. Thank you for being awesome.
I had a better review for you guys, but you guys messed it all up. I updated all my information and you guys still manage to mess it up now I have to wait two more weeks in order to get what I need at this point I don't even want it anymore.
I didn't even receive the largest most expensive item I been waiting for. I got a bottle. And no tracking info or anything on where my item could be. So I am frustrated and confused
It was available
I needed the selected items
I had an issue with having my order shipped prior to a direct deposit since I qualified for instant shipping and was under my limit. I reached out to the team and they were able to verify and quickly resolve the issue.
When you have any issues the customer service is nearly impossible. Text or email only. No human being and difficult to get FULL ANSWERS to questions. Items are great but service is weak at best
They need a human customer service line!!! Questions were not answered in full
Build credit but issues with payments made it difficult 🤬
Needed paper towels and thought it was practical
Hi Molly, we reached out to you directly via email to help address your concerns but haven’t heard back yet. We want to make sure your issue is resolved as soon as possible. Please contact us again at hello@perpay.com or reply to our previous message so we can assist you promptly. We value your feedback and are here to support you every step of the way. Your satisfaction is very important to us, and we appreciate your patience as we work to make things right.
For the most part Perpay is okay, but the items are overpriced and the app sucks. The app needs an upgrade bad and once's again I know Perpay have to make there money but some of these prices are ridiculous. Pay attention to how much your items cost
I thought it would be useful but the items are extremely expensive
Our prices can be higher than retail prices, but they reflect the convenience of our zero interest, zero fees financing options! As a financial platform, we encourage you to choose the purchasing option that's most comfortable for your own financial goals. If you're able to buy the item for a cheaper price in stores, we support you in doing so!
I would stay away from this app honestly i did 2 orders and paid them off on time and they refuse to let me do anymore and the customer service is TERRIBLE!
Hi Emily, we're sorry to hear this! Your satisfaction is important to us, and we’re here to help. Please reach out to us at hello@perpay.com so we can learn more about your experience and address any concerns that you may have.
They claim that they Report to the Credit bureaus which they don't i've been having this account for over 3 years and never been reported on my Credit
We appreciate you bringing this to our attention! Please reach out to us at hello@perpay.com so we can assist you further. In the meantime, please visit our website help.perpay.com/en/ and check out our articles regarding our Credit Building program for more information.
Easy and quick to order and receive my order all received on time and kept inform about when orde would arrive
Quick and easy
Thanks for your feedback! We're running a fall referral promotion through Nov. 14th - if you re-post your review on socials with your referral link and #PerpayGiveaway, you could win up to $5,000 cash (in addition to our "Give $100, Get $200" referral program). Details here: https://app.perpay.com/referrals/
I have money in my Perpay account to shop! But all of the orders I place get cancelled. I don't owe anything at all!
They take too long to response!!
Because I like to pay as I go!
Because I needed them
Thank you for your feedback, and we sincerely apologize for the inconvenience. Please contact us at hello@perpay.com, and we’ll be happy to review your account and ensure we reach a resolution as quickly as possible!
I wanted a place I could get products with poor credit who would approve me without paying too much over market and per pay helped me.
Perpay has helped me and my family get the items we have needed a low payments which has changed our life's I am so greatful
Sometimes it’s slow hearing back can get frustrating can’t lie but I’m not a Patient person once in contact the folks are so wonderful
Simple low payments fast shipping great products
Stay home can order everything comes right to my front door so convenient
Easy payment and shipping great customer service. I like I get my items on time, payment plan is affordable.
Easy Payement, build credit
Cooks food better
I love everything I've gotten from this company so far it's really easy and it's great that they do weekly payments the only thing that needs work is the direct deposit setup it's really a big hassle
Since I use perpay I never find any scam situations I'm not afraid to give you all access to my direct deposit and I receive my oder fast and on one peace
My experience has been great with them great customer services, i just wish they have someone live on the phone instead of emails
they only contact you by email
I heard about through a co worker
Because i love them
My experience has been great. My son is enjoying his Ps5 so much. I like that I had a good spending limit. I loved Perpay deals so much I got an Apple Watch as well. Delivery is on time and quick not only that. The money comes directly from my check so I don't have to worry about missing payments
I chose Perpay because I don’t always have to money to get what I want. But Perpay allows me and my family to have the finer things with out the hassle of credit check, preapprovals, and denials.
My son has been wanting a PS5 for years and I couldn’t afford it and I broke my Apple Watch and I wanted something new and up to date so I got I.
I ABSOLUTLY LOVE THIS SITE. All of the benefits are amazing. I love that the payments come directly from my pay and that it also works along side the credit company to help build my credit.
Help building my credit
They are things we need but do not have full funds for pay out.
The credit card was the worst part about this site. I got it and even when balance was paid off they still wanted 100 every 2 weeks. Place is a joke. I did enjoy the buy now pay later though place still trying for money 6 months later. Using cc balance to cover it even though i canceled the account..
Horrific. Waste of energy
Was quick for a few Xmas presents. Won't be using again ever.
Xmas presents
The credit card was the worst part about this site. I got it and even when balance was paid off they still wanted 100 every 2 weeks. Place is a joke. I did enjoy the buy now pay later though.
Horrible
Was quick for a few Xmas presents. Won't be using again
Xmas presents
I ordered several products and they have the best shipping timing and great customer service.
Because the have many good things to offer.
Because they have good quality products.
This is a great service! I wouldnt be able to get things like Dyson vacuums, Marc Jacobs bags, or Cuisinart cookware by just buying them in the store. This service allows me to choose what i want, gear my deduction around what i can afford, and have it come out of my payroll. I really dont feel like im paying for it, and that helps my limit increase along with my credit rating
I wanted to see if it actually was as easy as it sounded
I wanted name brand items i couldnt afford to just go in the store & buy
Honestly I love the way that I purchase items. Honestly Girl Math. It's technically free since the money never touches my bank account. It helps grow my credit so much and the automatic payments are amazing through direct deposit 😩
Customer service was fast and reliable
I chose per pay because other companies denied me
Worry free and no stress while purchasing quality products and a payment plan that beneficial to my need (no late payment fees and no missed payments). The approval requirements/process was made known upfront Like the quote says, "Good things come to those that wait;" waiting for the first allotment to process before getting my merchandise was well worth the wait!
Prepay offered the best and easy way for me get the product I was searching for with the least money upfront.
The product I chose was a gift that my grandson had been wanting for a while. Prepay made it possible for me to bless my grandson and made his dream a reality.
I like Perpay because they will work with you. So I will let my family and friends know about prepay.
The experience has been great, I love everything I have ordered
Thanks for your feedback! We're running a fall referral promotion through Nov. 14th - if you re-post your review on socials with your referral link and #PerpayGiveaway, you could win up to $5,000 cash (in addition to our "Give $100, Get $200" referral program). Details here: https://app.perpay.com/referrals/
Perpay is amazing. My whole experience with them is loved. Everything I order arrives and in perfect timing. They always communicate greatly and let me know what's going on. I love the fact that my payment comes directly out of my paycheck, it is so convenient, I would never have to worry about missing a payment. They also boost my available limit often tool. Greatest experience ever.
Excellent
I chose Perpay, because I seen an advertisement. I applied and I was approved.
I chose the products, because I liked it when I seen it and I had to get it.
Great product great prices and fast delivery in perfect conditions
Very convenient
I needed them
Thanks for your feedback! We're running a fall referral promotion through Nov. 14th - if you re-post your review on socials with your referral link and #PerpayGiveaway, you could win up to $5,000 cash (in addition to our "Give $100, Get $200" referral program). Details here: https://app.perpay.com/referrals/
Gain trust and grow your business with customer reviews.
Hello Christina, Allow us to take a closer look at this for you. Please contact us at hello@perpay.com with your information so we're able to best assist you. Thank you.