Perpay Inc. has a rating of 4.1 stars from 661 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, credit card, and direct deposit. Perpay Inc. ranks 9th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Best customer service I have ever experienced. He was so patient and understanding. He went out of his way to help get my problem resolved. If we had more people like him transactions online would be more enjoyable. Thank you for being awesome.
I had a better review for you guys, but you guys messed it all up. I updated all my information and you guys still manage to mess it up now I have to wait two more weeks in order to get what I need at this point I don't even want it anymore.
My experience was very easy I just clicked on my app type what I was looking for put it in my shopping cart updated my checking account information and voila I received my items within a few days of ordering them
To build up my credit
Easy and convenient shopping
Love my air fryer the wife's jewelry was very beautiful very pristine as well as my new game system I got and my Bluetooth headset for my gaming system you reported to the credit agencies like they said it would has definitely helped boost my score I jumped almost 100 points since November or 23
The convenience of it being taken out of my check and not having to pay for it all of that front because as everybody knows is a working family that's pretty hard to do unless you got big paychecks
I chose the air fryer because my wife has always wanted one and I got the ninja foodie 10 quart air fryer phenomenal I got her a diamond earrings as well as a diamond pendant Paul necklace for our animals and then I ordered a brand new Xbox series x and a brand new top of line gamer Bluetooth headset very happy with all my products
I simply placed the orders and the items are easy to be tracked and delivered. Every piece of furniture and electronics are beautiful packaged and easy to install. I would definitely recommend this new found to friends and family
Awesome way to build credit and make needed inexpensive purchases.
I just moved into new place in March. Needed to make some rooms more beautiful
I love Per pay I was able to order my products before the holidays and make payments until they were paid in full best app around 🏾
Was trying something new
Was in need of all the products I ordered
Every time I try to use my Perpay card it gets declined. I have over 600 in the credit card account and it never eorks
Overall great way to get the items you are looking for when you can't buy them outright. No hassle with payments but on the bigger items lead times are high and so is shipping.
To help with my credit
For my children and myself
Hi Erin,
Thanks for providing some feedback. We're glad to hear that our payment options have been helpful for you. Our shipping costs are determined in collaboration with our Distribution Partners. We charge shipping for each item from our site, as items are often shipped from different locations. In exchange, our customers have the ability to shop for a wide range of items in our marketplace, while paying over time and building credit.
Happy to find an app that allows me to have almost everything in life by making payments over time. Also the app provides multiple ways to build your credit with the Perpay Credit Card.
Still pending a few items that are under review.
Referred by a friend to try something that would actually approve me.
I love Perpay it gives me options and a chance to buy things I wouldn't be able to afford just paying straight out and I love how it helps my credit score also I will always be a Perpay customer
The customer service team is excellent they got started on the issue in a timely manner and got it resolved quickly
I chose it because if the option to pay outta of your check from work and chance to buy big ticket purchases
I chose the products I chose because I’ve always wanted them
Stop sending me opened packages they suppose to be professionally sealed.
They never respond or have a legit way to talk to you upon any issues.
Easy way to make payments on items
Product I needed for everyday usage
Need to add more car audio items like speakers and subwoofers. A lot of the items posted are overpriced also so that is something they should work on.
Had a damaged purse and never got a response back from me sending out email.
Easy way to make payments on items
Product I needed for everyday usage
Perpay has really helped me with rebuilding credit. I love how they're able to take my monthly credit card payments out via direct deposit, I don't even have to think about it.
No credit checks just credit help and awesome items from their marketplace.
Apple products are always amazing.
Couldn't get a loan or finance anywhere in Perpay has been super easy with no interest. I really don't think you can beat it.
They were very thorough and always quick to respond and always help me with whatever issue I was having to the completion
No change in fee everything I've gotten is new customer service team is great I haven't came across anyone rude yet Lol no matter how many questions I ask and bother them I love how I don't even see my payment leave out of sight out of mind they report regularly and has raise my credit tremendously by like my 6th month I have gained about 100 points and was offered a credit card that increases every 3 months or so and my spending limit increases about the same time frame depending on how long it took to pay of my order
Awesome customer service
At first to see if prepay was worth it and I seen prepay has damn near everything so I tried it been with prepay a little over a year now I think and I love prepay
Prepay have what I need and want without having to bust down a full payment when I don’t have it in full
It been amazing no complaints love everything I have received
Because I can pay over a period time and to build credit
Because it something I always wanted to buy but couldn’t pay up front
It is a great place to get all the things you need and want. Customer service is wonderful and they have a great selection of products. Love that they take the small payments directly out of my paycheck makes life so much easier. Love this company i will be lost when is retire and can no longer use them
Everything has been easy from setting up payments, to tracking what you ordered and the best part getting credit for things you've bought and paid for on time!
Ive gotten gifts for Christmas and birthdays!
Love perpay! It's been wonderful site to shop from. I've tried other sites and take it out my paycheck but because I had no credit they wouldn't let me shop from them.
I heard about it and how it will take it out paycheck.
Have an pretty good variety.
It seems affordable but if you order anything off marketplace then there's double the charge despite it not showing on the receipt.
I wanted them.
Our prices can be higher than retail prices, but they reflect the convenience of our zero interest, zero fees financing options! As a financial platform, we encourage you to choose the purchasing option that's most comfortable for your own financial goals. If you're able to buy the item for a cheaper price in stores, we support you in doing so!
Home lay-away for the modern era. Suits me well because I am able to fill my house with high quality items instead of cheap stuff that breaks all the time. Cost over time, this makes sense to help build wealth and not debt.
I was very pleased with the shipping, payment process and the over all product quality. I will definitely be using again. Thank you
Because of the ease of service
Availability
First of all it doesn't take long to receive your items after you place the order like a couple of days literally I love this and the products are of good quality
My coworker told me about Perpay and how the payments work and that definitely works for me..
The products are awesome just what we need from housewares to clothes to sneakers alil bit of anything you may need..
The best secret to buying expensive items at low affordable prices. I have been able to purchase much needed items without breaking the bank. The payments are affordable and they come right out my paycheck so I don't have to worry about missing a payment. It even helps with my credit score. I love perpay!
I ĥad a couple issues with the nintendo switch where it couldn't be replace but gave full refund. I had a issue where my son's ps5 hdmi stopped working sent it sony and they didn't fix it or replace it because sony lied about it have stickey stuff in it. But overall perpay is awesome other items I have brought from there like tvs are working perfectly
Easy way to pay for expensive items over a period of time.
My son always wanted a ps5 I just couldn't afford to pay all that money at one time. Thanks to perpay I could get him one.
Perpay helped when I needed a desktop computer. After finishing my last payment, the system kept an extra $250. It was on automatic I had to wait two weeks to have the money returned.
n/a
Last minute purchase.
Desktop computer
Hi Kathy, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.
Need to be able to chat with support through other means. Make more products available
Thank you for taking the time to provide some feedback on our program. Hearing the unique opinions of our customers truly is the best way for us to continue improving our product!
By identifying pain-points you've experienced, you give us the opportunity to recognize problems & brainstorm solutions.
I've been with Perpay since December 2019, and have been by far one of the best online shopping companies I've used. They go based on your direct deposits and since then, my Available Spending Limit and Credit Score have increased over time. I will not lie when I first came across them, I was hesitant since it looked like they were just a start-up business, and haven't regretted my decision to use them.
Hello Robin, Allow us to take a closer look at this for you. Please contact us at hello@perpay.com with your information so we're able to best assist you. Thank you.