• Perpay Inc.

Perpay Inc.

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Overview

Perpay Inc. has a rating of 4.1 stars from 661 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, credit card, and direct deposit. Perpay Inc. ranks 9th among Discount Shopping sites.

  • Quality
    440

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 83.3%
Positive
390
Neutral
20
Negative
58
84
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How would you rate Perpay Inc.?
Top Positive Review

“Dylan”

Laquita G.
9/7/24

Best customer service I have ever experienced. He was so patient and understanding. He went out of his way to help get my problem resolved. If we had more people like him transactions online would be more enjoyable. Thank you for being awesome.

Top Critical Review

“Smh”

Melissa B.
9/23/24

I had a better review for you guys, but you guys messed it all up. I updated all my information and you guys still manage to mess it up now I have to wait two more weeks in order to get what I need at this point I don't even want it anymore.

Reviews (661)

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Reviews that mention popular keywords

customer service (99) credit score (29) credit card (54)
Thumbnail of user dianaf858
California
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I love using per psy. Easy to use. Only down side is that the items are extremely over priced but i guys thats the price i pay for having bad credit. At least per pay is able to help me.

Thumbnail of user asjiahuskey7
North Carolina
1 review
0 helpful votes
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March 12th, 2024

I brought this computer in January and it's now march so basically it's been 2months and I still haven't gotten my computer yet. This app is a scam do not fall for this. At first the computer was movie but then once it got to nj it stayed there

Thumbnail of user perpayt
Perpay T. – Perpay Inc. Rep

Hi Asjia! We are so sorry to hear that you still have not received your item. To ensure that you do receive this item, please reach out to our customer support team at hello@perpay.com and our team will be able to investigate this for you. Thanks!

Thumbnail of user kristier93
Arizona
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

It has been great working with PerPay for many years. Large items can be pricy and with this you can pay it over time. It is a bit more but really worth it in the end.

Thumbnail of user kennethp1077
California
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Great products and easy to deal with payments set up is easy I will continue to use perpay for all my need needs that they sale and hope to see more products introduced

Thumbnail of user damianf81
Louisiana
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I love Perpay! I'm able to shop and build credit while doing it. I don't have to remember to pay my credit card payment because it's done automatically from my payroll. That I can appreciate!

Service
Value
Shipping
Quality
Thumbnail of user msbell0809
Washington
1 review
0 helpful votes
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March 3rd, 2024

I have have placed 2 orders so far. I am mindful to go in when the last payment will be due and remove the direct deposit option so they won't receive any more direct deposits after the last payment. I didn't have any problem with first order products were good and and still working. A air fryer, baby carrier & a laptop. I no longer have the laptop so I don't know how it's working. I recently ordered a 65 inch tv and some beats headphones for my daughter. The headphones after a month won't charge past 20% The tv after a week keeps cutting off losing connection. & screen getting distorted. Keep having to unplug to reset. I would just say don't purchase any high end electronics from them. For sure

Products used:
65 in tv & beats headphones

Service
Value
Shipping
Returns
Quality
Thumbnail of user perpayt
Perpay T. – Perpay Inc. Rep

Hi Shell. Thank you for your feedback. We do apologize for any inconveniences that you have experienced with our products. Feel free to reach out to our team at hello@perpay.com and we will be able to assist you further with this. Thank you!

Thumbnail of user indial20
Georgia
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

My experience with Perpay is great and I love the items that have. I shop on the site for me and my family.

Quality
Thumbnail of user makedaf2
Mississippi
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I always have a great experience dealing with PerPay. Great quality items at a great price. And you cannot it off a little at a time. Not to mention it helped my credit tremendously

Thumbnail of user bessies74
Kentucky
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

It's more convenient getting items in payments. You get a higher credit limit as you pay on time.

Reason I chose this business:

I chose perpay to build credit and buy items in payments. The account has direct pay. You will pay balance down faster.

Reason I chose this product:

I buy mainly more priced items to make payments.

Quality
Thumbnail of user keyuniab
Wisconsin
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

I've had great experience since using perpay. I get all my things on time you can order whatever they're the best

Reason I chose this business:

It’s a great site great things and helps you build your credit the best part is you just put a small payment down

Reason I chose this product:

It L’s all great products

Quality
Thumbnail of user radioboy34
Texas
1 review
0 helpful votes
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March 8th, 2024

I bought a projector that when I got it was not as described on their website. Meaning it said it could do 150 inches and the best projector can do is 60. The fan is so loud that you can't hear the audio. I wrote a request to return it, and they told me that that was the quality of the unit and they would not take it back. I countered that that was not the case that there was something wrong with it because of how loud it was and how it would not focus at any distance past 60 inches and they wouldn't respond back to my response to them This is $129 projector that is sitting here doing nothing because it's useless. At this point I will never buy from them again.

Products used:
I bought a projector in a chair, and the only thing I use is the chair.

Service
Value
Shipping
Returns
Quality
Thumbnail of user perpayt
Perpay T. – Perpay Inc. Rep

Hi Chris. We strive to provide accurate product descriptions and we are sorry to hear about your frustrating experience with the projector you purchased. Feel free to reach back out to our support team at hello@perpay.com and we would be happy to look into this further for you!

Thumbnail of user nathanc768
South Carolina
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

The paying process is so easy coming out of my paychecks and I love getting credit limit increases Perpay is so awesome and would definitely recommend people to use perpay

Thumbnail of user shells21
California
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Convenient & easy to use and understand.
Love the card best credit card ive come across

Quality
Thumbnail of user paulo1210
Texas
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

Love the perpay card it helps my credit out a lot and I'm never late with a payment and if I'm I can let them know

Reason I chose this business:

It helps my credit

Reason I chose this product:

It comes out of my paycheck each week that's how I get paid

Quality
Thumbnail of user naomim299
Nevada
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Using PerPay has been a absolute wonderful experience. I have been able to get items that otherwise would have never been available and they have helped up myscore. Thanks PerPay

Thumbnail of user rafaelm449
California
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I've been able to purchase items outside my buying capabilities for high cost items without worrying about missing a payment with the direct deposit

Thumbnail of user malindae11
New Jersey
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

It's gd, but would be better if u can get in touch with someone the phone and better communication about returns so because of this I give it 3 stars

Thumbnail of user jonr676
Arizona
2 reviews
0 helpful votes
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May 13th, 2024
Verified purchase

The products take to long to arrive and the prices are too high.

I would like the option to just talk to a real person.

Service
Quality
Thumbnail of user perpayt
Perpay T. – Perpay Inc. Rep

Hi Jon, Our prices for most items are generally comparable, but they may be higher than a retail store as we provide a unique shopping experience, offering top quality products with the convenience of paying over time and building your credit.

While there is a small convenience factor, we do not charge interest on purchases and ship the order after one payment!

As a financial platform, we encourage our customers to choose the purchasing option that is comfortable for their own financial situation.

Thumbnail of user ginac749
Georgia
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I have had nothing but great experience. I just wish there were other payment options.

Reason I chose this business:

I like what they were offering.

Reason I chose this product:

It works for me.

Quality
Thumbnail of user dariusp56
New York
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I love it! A chance to rebuild your credit and it's no stress no hassle!

Reason I chose this business:

It works for me!

Quality
Thumbnail of user tammyd764
Virginia
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I love that I can buy gifts in time. It takes the stress off of my finances that are thin enough.

Reason I chose this business:

I chose Perpay due to the convenience of payments.

Reason I chose this product:

Products that I know and love are on Perpay.

Quality
Thumbnail of user sharleneb55
New Jersey
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

They very nice ver affordable
I love because you do easy payment it will with your credit

Very help full

Reason I chose this product:

I love some products by these people some of are my favorite

Service
Quality
Thumbnail of user latoiat
Texas
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Great. Program that helps build credit and it got me a credit card.

Quality
Thumbnail of user lisac4988
Ohio
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Everything we have ordered we received in a timely manner and of good quality.

Reason I chose this business:

Building my credit

Reason I chose this product:

Was in need of items.

Quality
Thumbnail of user pamelas3025
Ohio
1 review
0 helpful votes
  • Send Message
April 11th, 2024
Verified purchase

I'm happy with this service it has been the biggest help because it allows you to get things you need but spread your payment's out.

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Thumbnail of user perpayt
Perpay T.
Typically responds within 5 days

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