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Perpay Inc. has a rating of 4.1 stars from 661 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, credit card, and direct deposit. Perpay Inc. ranks 9th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Best customer service I have ever experienced. He was so patient and understanding. He went out of his way to help get my problem resolved. If we had more people like him transactions online would be more enjoyable. Thank you for being awesome.
I had a better review for you guys, but you guys messed it all up. I updated all my information and you guys still manage to mess it up now I have to wait two more weeks in order to get what I need at this point I don't even want it anymore.
Some things have been ok others not so much. They don't go by word of shipping, they make ya pay way before you even have your product. Some things don't even get shipped. I paid for 2 fans for almost a month and never got them and they didn't adjust it in my account. There good for things you can't afford to pay outright for. This is how I bought new tires for my jeep. Sometimes they do come in handy but I sure wouldn't give them 5 stars.
They take for ever to reply and there not very helpful
Because I didn’t the cash to buy the things I got outright.
I needed new tires asap and my pressure washer broke and I needed one asap.
Love it and will tell my friends and neighbors and brothers about it
Makes life easier
Product is of good quality, but the prices are a tad bit high.
This past Christmas I was in a bind, still needing to get my girls that 1 special gift from Santa. I saw an ad in the mailbox for Perpay along with a catalog so a took a moment to check it out. It turned out to be the best thing as I was able to find a Perfect pink laptop for 1 daughter and an Xbox for my youngest daughter. The looks on their faces when they opened Santa's gift was priceless for me, it was the perfect present I wanted to see my girls filled with Joy. The payments were extremely reasonable and by April I had paid off both. Thanks Perpay for making Christmas time shopping so easy, and affordable.
I chose Perpay because the products looked good, the pay plan was just right and the effort was as easy as a few clicks on the PC.
I chose the laptop and Xbox because I knew those were the items my girls wanted.
Easy payments. Awesome products. Got a brand new Xbox series X and it was brand new as stated. Fast shipping. Then went and got a king size gel memory foam king mattress and it's absolutely amazing! Will continue to buy from them because it's so simple and convenient
Asked grew questions and they got back to me in a very fast and timely response.
Heard great reviews
Because I needed a new game console
I was very skeptical about Perpay at first, but I'm glad I took the chance and used them. I have a limited budget and terrible credit. Perpay gives me access to items and things that I need now without making my financial situation worse. I was able to replace my kids bed set and get them their own ac unit to survive the summer heat wave. I just set up my direct deposit to cover my payments and keep living my life.
I received an item that was defective. I immediately contacted Perpay. I was asked to send photos of the item and was sent a shipping label. Once they received the item, they credited my account. Because I had other purchased items, I just used the credit towards my overall balance. The process was swift and easy.
I bought a pair of Oakley polarized plak 2.0 xl sunglasses. That didn't fit. And you PerPay made impossible for me to return. Now I'm stuck with them. They are still in the original packaging. Thanks for nothing.
Courteous and helpful
Because of false advertising.
It's what I wanted. There is no Oakley store near me.
Hi Walter, we're sorry to hear about your experience with the Oakley sunglasses. We strive to provide excellent customer service and we apologize for any inconvenience. Please know that the qualifications to return each item are at the bottom of each product description. Feel free to reach out to our customer service team at hello@perpay.com so we can assist you with the return process. Thank you for your feedback.
No seriously this is an amazing concept and shopping experience. You can split the payments into 4,8, and even 10 pay periods. I love that there's a variety of options from toilet paper to furniture to Xboxes. Amazing amazing. Only down side is stuff is a bit more expensive than if you got it in the store but the conveniency makes up for the prices.
Fast and easy way to get great products.
Because I want or need them
PerPay has been a part of my life for a few years now. As you build a paying history and relationship you can enjoy things you wouldn't think was possible. From the Marketplace to the Creditcard exceptional
Easy to work with
Quality and availability.
I have with Perpay for a long time and my experience have been amazing no issues. Customer service is amazing. They respond in a timely fashion. Can't say enough about them and there service and products
I found Perpay around the first of Dec. 2023 while I was trying to figure out how to get the "bigger" ticket items my kids wanted (not expected, wanted). I was nervous that I had to set it as an actual payroll deduction, well more like a deposit acct for part of my payroll. Anyways I gave it a go and sure enough after my first payment my order shipped and I received it within I think 3-4 days. Having it come directly out of my check actually ended up working well, since I didn't see it in my checking acct on payday it was like I didn't even miss that money. On top of getting my kids what they wanted it also raised my credit score over 30 points AND I was approved for the Perpay credit card! Sure the items were a little more expensive than most retail stores but when you have challenged credit you pay the price. Ive since paid off my first marketplace order and Im maintaining my credit card which is paid the same way. Perpay gave me a chance when a lot of others denied me.
Because I was instantly approved for a $1000 line of credit while others had denied me.
Christmas gifts for my boys.
Very Affordable. Fast shipping. Great customer service!
They were able to help me with my question pertaining to my order in a very quick and timely manner.
Made it easy for me to be able to make the payments in a timely manner. Without having to worry about being late on payments.
Really wanted to upgrade from my older iPad and they made it easy for me to do it!
This is definitely my new favorite wayy to shop. I have gotten so many big ticket items I normally would never be able to afford
The payments
My sister referred me to Perpay to see Sign up was simple and straight forward. I couldn't believe I was approved.
They gave me an opportunity.
This was a purchase I've been waiting to make.
I love the idea of Perpay. It's the only way I've been able to buy big cost items. The only issues I have with it are: I wish each item had more pictures to them. It's hard to see the full use of the product since there's only on picture for each item. Also, sometimes the button features don't work right. If you press the back button it will back out to the home button instead of going back just one page. And if you order more than one item, it comes in multiple shipments which is fine, but it doesn't always give you clear direction on which item is being shipped and when. It just says it was delivered when only one item was.
I chose Perpay because of the idea of it. I love that I can buy stuff from direct deposit method. I wouldn’t be able to afford items I need otherwise. I also love that it helps your credit.
I chose the products because they’re things that I need. I mainly buy house items that are costly so it is so helpful.
Prepay has the most respectful customer service out there they answer any questions or concerns about any problems you may have. The time frame for your problems or your concerns will be answered in a timely fashion. I love Prepay I stop using Afterpay and only use Prepay. Trust me when I say that you can't go wrong with Prepay they are the best by far
Customer Service is the best the most respectful customer service 👏🏻 you can deal with I Love the company for the Customer service they offer
The quality of the products are amazing and the way customer service answered my questions and they always have the best attitude they are just amazing.
The products are name brand and the delivery time is always impeccable you order what you want and with in a day or two you will have your product at your house and the package 📦 is well packed. Thank you so much for your wonderful ❤️ service Prepay I'm a customer for life and I always recommend Prepay to family members and friends and anyone who is looking for a good company to deal with Prepay is the best 👌 out there by far. P.S Afterpay can't touch this company.📦❤️📦❤️📦❤️
I've been ordering stuff with them for a while and overall I'd say it was great
I found u on line and decided to give y'all a try
Because it is Wat I wanted
I have had nothing but the best experience with perpay. The only thing is that I don't like is the fact that everything is overpriced and having a bigger quantity of items as far as certain sizes but other than that I will continue to be a customer.
The payment plan works for me
.I knew that they would be available.
One thing I ordered I am not happy with at all.
And they droop my credit score by decreasing my credit limit because I was waiting for my direct deposit to go through. Annnd I get paid weekly and their payment schedule shows biweekly payments so I actually pay more than I am expected and they still dropped my credit limit which lowered my credit score.
To help build credit which is backfiring.
Supposed to be affordable payments even though they charge 2-3 times what the product sells for at regular places.
Hi Stephanie, thank you for sharing your feedback with us. We're sorry to hear about your experience and the challenges you faced. We do require a recurring Payroll Direct Deposit Requirement per pay day (aligned with your pay cycle). These easy, automatic payments allow you to consistently pay down your balance so you can build your credit history. If the incorrect pay cycle is on your account, feel free to reach out to our Customer Support Team at hello@perpay.com and we would be happy to assist!
Perpay has to be the best thing I've ever seen. I can buy whatever I want or Need from tires to watches. It truly amazing store.
Great prices and great buy I’ll pay you later deals
Necessities
I love it that it already taken out of my paycheck or direct deposit. It's like I don't have to worry about the payment because it's already done but the products is limited and expensive. I bought ps5 and it's like I have to pay double of what it's worth.
Payment and direct deposit. Very helpful
It was for my boyfriend christmas gift
Hi Karen! Our prices for most items are generally comparable, but they may be higher than a retail store as we provide a unique shopping experience, offering top quality products with the convenience of paying over time and building your credit.
While there is a small convenience factor, we do not charge interest on purchases and ship the order after one payment!
As a financial platform, we encourage our customers to choose the purchasing option that is comfortable for their own financial situation.
Absolutely love it. Thank you for allowing us the opportunity to shop this way …
I absolutely love Perpay I love how they break the payments down to make it affordable I also love that you don't have to worry about missing a payment because it automatically comes out of my check! They have high quality products and it helps build my credit! I recommend prepay to everyone!
I choose Perpay because I couldn't afford to buy the products I wanted straight out! And I came across perpay it made it simple and affordable for me to the products I wanted.
I choose those products because they were for my kids Christmas gifts and Perpay made that possible so I'm thankful! I'm also in process for ordering my next order and I could've went and saved up the money to get them but it just seems more affordable for me to pay smaller amounts through prepay! Those products where a lawn mower, air conditioner, and a weed feeder that comes with a leaf blower! Now there was no way I would be able to get that as quickly as I needed them! But going through prepay that is possible!
I was told what i ordered was out of stock after they already got my direct deposit and was only offered either something else on the site that was cheaper or store credit and then was ghosted by customer service when i asked for something $100 more and offered to just pay the difference up front.
Was ghosted by customer service even though they already have my money and refuse to help
Hi Sebastin, we're sorry to hear about your experience. Due to the direct deposit payment structure at Perpay, it is common that orders are placed long before they need to be prepared for shipment, and stock situations can change quickly. We are happy to work with you to have a different item shipped out, just let our team know the item ID for a similar item and we can process that request for you! Please feel free to reach back out to our Customer Success Team at hello@perpay.com and we would be happy to assist.
Ordering is easy. The purchases was fast and weekly low payments are what makes weekly needs affordable. Not to mention helps your credit score! Love prepay.
Needed weekly needs that cost a lot for my big family prepay makes it more affordable
IT'S want my family likes and I can afford to buy it on low weekly payments
Perpay is great if you need to make a payment plan to acquire items you would like to have and or need. Payments come out of your check every week so there is no need to worry about keeping up with an extra bill. Also you have a chance to gain ownership of a credit card them also. And they also report to the major credit bureaus on your behalf for both the card and all your purchases at perpy
It was great. Thank you Perpay
I know others who used the service and they were very satisfied with there outcomes
Because they are things we want and need
Gain trust and grow your business with customer reviews.
Hi Amy, thank you for sharing your experience with us. Please know we kick things off with your order once we receive the first payroll direct deposit payment. This is how we confirm your direct deposit is set up properly and payments will be made successfully going forward! Your order will be processed and shipped within the week once the first payment is received on your actual pay date. If you need further assistance with any orders, please reach out to us at hello@perpay.com.