• Perpay Inc.

Perpay Inc.

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Overview

Perpay Inc. has a rating of 4.1 stars from 661 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, credit card, and direct deposit. Perpay Inc. ranks 9th among Discount Shopping sites.

  • Quality
    440

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 83.3%
Positive
390
Neutral
20
Negative
58
84
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How would you rate Perpay Inc.?
Top Positive Review

“Dylan”

Laquita G.
9/7/24

Best customer service I have ever experienced. He was so patient and understanding. He went out of his way to help get my problem resolved. If we had more people like him transactions online would be more enjoyable. Thank you for being awesome.

Top Critical Review

“Smh”

Melissa B.
9/23/24

I had a better review for you guys, but you guys messed it all up. I updated all my information and you guys still manage to mess it up now I have to wait two more weeks in order to get what I need at this point I don't even want it anymore.

Reviews (661)

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Reviews that mention popular keywords

customer service (99) credit score (29) credit card (54)
Thumbnail of user latricew38
Ohio
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

My experience was very easy I just clicked on my app type what I was looking for put it in my shopping cart updated my checking account information and voila I received my items within a few days of ordering them

Reason I chose this business:

To build up my credit

Reason I chose this product:

Easy and convenient shopping

Quality
Thumbnail of user harryd466
Maryland
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

Love my air fryer the wife's jewelry was very beautiful very pristine as well as my new game system I got and my Bluetooth headset for my gaming system you reported to the credit agencies like they said it would has definitely helped boost my score I jumped almost 100 points since November or 23

Reason I chose this business:

The convenience of it being taken out of my check and not having to pay for it all of that front because as everybody knows is a working family that's pretty hard to do unless you got big paychecks

Reason I chose this product:

I chose the air fryer because my wife has always wanted one and I got the ninja foodie 10 quart air fryer phenomenal I got her a diamond earrings as well as a diamond pendant Paul necklace for our animals and then I ordered a brand new Xbox series x and a brand new top of line gamer Bluetooth headset very happy with all my products

Quality
Thumbnail of user lorinah3
Massachusetts
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

I simply placed the orders and the items are easy to be tracked and delivered. Every piece of furniture and electronics are beautiful packaged and easy to install. I would definitely recommend this new found to friends and family

Reason I chose this business:

Awesome way to build credit and make needed inexpensive purchases.

Reason I chose this product:

I just moved into new place in March. Needed to make some rooms more beautiful

Quality
Thumbnail of user yalandac3
West Virginia
1 review
0 helpful votes
  • Send Message
May 24th, 2024
Verified purchase

I love Per pay I was able to order my products before the holidays and make payments until they were paid in full best app around 🏾

Reason I chose this business:

Was trying something new

Reason I chose this product:

Was in need of all the products I ordered

Quality
Thumbnail of user robind885
California
1 review
0 helpful votes
  • Send Message
June 8th, 2024
Verified purchase

Every time I try to use my Perpay card it gets declined. I have over 600 in the credit card account and it never eorks

Quality
Thumbnail of user perpayt
Perpay T. – Perpay Inc. Rep

Hello Robin, Allow us to take a closer look at this for you. Please contact us at hello@perpay.com with your information so we're able to best assist you. Thank you.

Thumbnail of user erinc969
Texas
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

Overall great way to get the items you are looking for when you can't buy them outright. No hassle with payments but on the bigger items lead times are high and so is shipping.

Reason I chose this business:

To help with my credit

Reason I chose this product:

For my children and myself

Quality
Thumbnail of user perpayt
Perpay T. – Perpay Inc. Rep

Hi Erin,

Thanks for providing some feedback. We're glad to hear that our payment options have been helpful for you. Our shipping costs are determined in collaboration with our Distribution Partners. We charge shipping for each item from our site, as items are often shipped from different locations. In exchange, our customers have the ability to shop for a wide range of items in our marketplace, while paying over time and building credit.

Thumbnail of user delaunoj
Oklahoma
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Happy to find an app that allows me to have almost everything in life by making payments over time. Also the app provides multiple ways to build your credit with the Perpay Credit Card.

Still pending a few items that are under review.

Reason I chose this business:

Referred by a friend to try something that would actually approve me.

Service
Quality
Thumbnail of user chelsead169
North Carolina
2 reviews
0 helpful votes
  • Send Message
June 8th, 2024
Verified purchase

I love Perpay it gives me options and a chance to buy things I wouldn't be able to afford just paying straight out and I love how it helps my credit score also I will always be a Perpay customer

The customer service team is excellent they got started on the issue in a timely manner and got it resolved quickly

Reason I chose this business:

I chose it because if the option to pay outta of your check from work and chance to buy big ticket purchases

Reason I chose this product:

I chose the products I chose because I’ve always wanted them

Service
Quality
Thumbnail of user navoneyc
North Carolina
2 reviews
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase
• Updated review

Stop sending me opened packages they suppose to be professionally sealed.

They never respond or have a legit way to talk to you upon any issues.

Reason I chose this business:

Easy way to make payments on items

Reason I chose this product:

Product I needed for everyday usage

Service
Quality
Items online
May 2nd, 2024
Verified purchase
• Previous review

Need to add more car audio items like speakers and subwoofers. A lot of the items posted are overpriced also so that is something they should work on.

Had a damaged purse and never got a response back from me sending out email.

Reason I chose this business:

Easy way to make payments on items

Reason I chose this product:

Product I needed for everyday usage

Service
Quality
Thumbnail of user angelal1950
Illinois
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Perpay has really helped me with rebuilding credit. I love how they're able to take my monthly credit card payments out via direct deposit, I don't even have to think about it.

Reason I chose this business:

No credit checks just credit help and awesome items from their marketplace.

Reason I chose this product:

Apple products are always amazing.

Quality
Thumbnail of user laceyc118
North Carolina
1 review
0 helpful votes
  • Send Message
June 8th, 2024
Verified purchase

Couldn't get a loan or finance anywhere in Perpay has been super easy with no interest. I really don't think you can beat it.

They were very thorough and always quick to respond and always help me with whatever issue I was having to the completion

Service
Quality
Thumbnail of user laterap
Washington
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

No change in fee everything I've gotten is new customer service team is great I haven't came across anyone rude yet Lol no matter how many questions I ask and bother them I love how I don't even see my payment leave out of sight out of mind they report regularly and has raise my credit tremendously by like my 6th month I have gained about 100 points and was offered a credit card that increases every 3 months or so and my spending limit increases about the same time frame depending on how long it took to pay of my order

Awesome customer service

Reason I chose this business:

At first to see if prepay was worth it and I seen prepay has damn near everything so I tried it been with prepay a little over a year now I think and I love prepay

Reason I chose this product:

Prepay have what I need and want without having to bust down a full payment when I don’t have it in full

Service
Quality
Thumbnail of user teawanak
North Carolina
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

It been amazing no complaints love everything I have received

Reason I chose this business:

Because I can pay over a period time and to build credit

Reason I chose this product:

Because it something I always wanted to buy but couldn’t pay up front

Quality
Thumbnail of user michelles4607
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 12th, 2024
Verified purchase

It is a great place to get all the things you need and want. Customer service is wonderful and they have a great selection of products. Love that they take the small payments directly out of my paycheck makes life so much easier. Love this company i will be lost when is retire and can no longer use them

Thumbnail of user samanthac1218
District of Columbia
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

Everything has been easy from setting up payments, to tracking what you ordered and the best part getting credit for things you've bought and paid for on time!

Reason I chose this product:

Ive gotten gifts for Christmas and birthdays!

Quality
Thumbnail of user savannah33
Virginia
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Love perpay! It's been wonderful site to shop from. I've tried other sites and take it out my paycheck but because I had no credit they wouldn't let me shop from them.

Reason I chose this business:

I heard about it and how it will take it out paycheck.

Reason I chose this product:

Have an pretty good variety.

Quality
Thumbnail of user kristent247
Oklahoma
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

It seems affordable but if you order anything off marketplace then there's double the charge despite it not showing on the receipt.

Reason I chose this product:

I wanted them.

Service
Quality
Thumbnail of user perpayt
Perpay T. – Perpay Inc. Rep

Our prices can be higher than retail prices, but they reflect the convenience of our zero interest, zero fees financing options! As a financial platform, we encourage you to choose the purchasing option that's most comfortable for your own financial goals. If you're able to buy the item for a cheaper price in stores, we support you in doing so!

Thumbnail of user paturiousg
Colorado
1 review
0 helpful votes
  • Send Message
April 11th, 2024
Verified purchase

Home lay-away for the modern era. Suits me well because I am able to fill my house with high quality items instead of cheap stuff that breaks all the time. Cost over time, this makes sense to help build wealth and not debt.

Thumbnail of user whitmored
Iowa
2 reviews
0 helpful votes
  • Send Message
May 24th, 2024
Verified purchase

I was very pleased with the shipping, payment process and the over all product quality. I will definitely be using again. Thank you

Reason I chose this business:

Because of the ease of service

Reason I chose this product:

Availability

Quality
Thumbnail of user wandac565
Georgia
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

First of all it doesn't take long to receive your items after you place the order like a couple of days literally I love this and the products are of good quality

Reason I chose this business:

My coworker told me about Perpay and how the payments work and that definitely works for me..

Reason I chose this product:

The products are awesome just what we need from housewares to clothes to sneakers alil bit of anything you may need..

Quality
Thumbnail of user carmonam1
Washington
1 review
0 helpful votes
  • Send Message
April 17th, 2024
Verified purchase

The best secret to buying expensive items at low affordable prices. I have been able to purchase much needed items without breaking the bank. The payments are affordable and they come right out my paycheck so I don't have to worry about missing a payment. It even helps with my credit score. I love perpay!

Thumbnail of user lakeishae7
Indiana
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

I ĥad a couple issues with the nintendo switch where it couldn't be replace but gave full refund. I had a issue where my son's ps5 hdmi stopped working sent it sony and they didn't fix it or replace it because sony lied about it have stickey stuff in it. But overall perpay is awesome other items I have brought from there like tvs are working perfectly

Reason I chose this business:

Easy way to pay for expensive items over a period of time.

Reason I chose this product:

My son always wanted a ps5 I just couldn't afford to pay all that money at one time. Thanks to perpay I could get him one.

Service
Quality
Thumbnail of user kathym1218
Colorado
2 reviews
0 helpful votes
  • Send Message
May 4th, 2024
Verified purchase

Perpay helped when I needed a desktop computer. After finishing my last payment, the system kept an extra $250. It was on automatic I had to wait two weeks to have the money returned.

n/a

Reason I chose this business:

Last minute purchase.

Reason I chose this product:

Desktop computer

Service
Quality
Thumbnail of user perpayt
Perpay T. – Perpay Inc. Rep

Hi Kathy, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.

Thumbnail of user stevenr2236
Texas
1 review
0 helpful votes
  • Send Message
June 12th, 2024
Verified purchase

Need to be able to chat with support through other means. Make more products available

Quality
Thumbnail of user perpayt
Perpay T. – Perpay Inc. Rep

Thank you for taking the time to provide some feedback on our program. Hearing the unique opinions of our customers truly is the best way for us to continue improving our product!

By identifying pain-points you've experienced, you give us the opportunity to recognize problems & brainstorm solutions.

Thumbnail of user jailennec
New Jersey
2 reviews
6 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

I've been with Perpay since December 2019, and have been by far one of the best online shopping companies I've used. They go based on your direct deposits and since then, my Available Spending Limit and Credit Score have increased over time. I will not lie when I first came across them, I was hesitant since it looked like they were just a start-up business, and haven't regretted my decision to use them.

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Thumbnail of user perpayt
Perpay T.
Typically responds within 5 days

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