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From the business
Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.
Perpay Inc. Reviews Summary
Perpay Inc. has a rating of 4.6 stars from 2,048 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, direct deposit and credit score. Perpay Inc. ranks 8th among Discount Shopping sites.
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They handled my concerns within 24 hours and explained to me what was going on. Although it was a bad answer, they were able to turn that around into something that we can work with with a positive outcome!
Tickets/email responses time is outrageous Al generate the same answer not solving anything than it says we will get human help within 24 hours it's been 6 days my ticket haven't been picked
Absolutely love this app, it's easy to buy the things you need with easy payment plans! I have told many people about this!
I ordered headphones two weeks ago and I kept getting told to wait and wait. This is getting really frustrating. Please have someone call me at *******498 to figure this out
Everything arrived in a timely fashion most definitely will recommend
I have been using Perpay for about 4-5 years! I absolutely love it and recommend it to all of my friends and family! I have never had an issue with anything I purchased. Always excellent quality!
This website is amazing for people who can't afford to pay the total amount all at once. Easy, small manageable payments. You get the items before paying it off which is amazing.
Not so good been waiting over a month keep conversation via chat and still not seeing any results and can't talk to a live person so it's annoying
Thank you for bringing this to our attention! The team understands the importance of receiving timely updates and having access to support. While chat is often the quickest way to connect, Perpay wants every member to feel heard and supported. It looks like a team member has been in touch and has offered some clarity and a resolution regarding your issue; please respond to their message if you have any additional questions or concerns.
Using perpay has increased my credit over 100 points, the automated payment has helped in other bills I pay now bc I have everything on autopay on a weekly schedule. It has helped me budget my money better. The products they offer are name brand so you do pay a little premium for them but it's worth it to me. I will continue using perpay for things I want to pay overtime
I love the fact that I don't have to pay in full and on time! It's has also gotten me through a lot of my stuck moments.
I love the adorable payments and quality of most products
Payments are made directly out of your pay so you don't have to worry about missing the payment
I love that I purchase what I want without having to pay the full price at once it also helps with building your credit score my score jump 50 points since I been purchasing items
I had to reach out a second time but upon doing this my issue was resolved very quickly. I am totally satisfied with the outcome. 5 🌟
Perpay is absolutely amazing. I have some pretty bad credit, and am not able for a lot of credit by most creditors. Perpay gave me an initial $300 credit limit several months ago, and now it's like $1200. I love Perpay. They have all kinds of great items for everyone's and every pet's needs. 💜💜💜💜💜
They do not support their customers at all... You pay your money just to get treated like $#*!. I'm bipolar and this is really trigger me, and I hope I don't end up in jail, or worse.
We are truly sorry to hear about this experience and take feedback like this very seriously. The team cares deeply about supporting every customer with kindness and respect, and it’s concerning to hear that this has not been the case here. Please know that Perpay is here to help and encourages you to reach out directly at hello@perpay.com so the team can look into this further and provide the support you deserve.
We are glad to hear things started off well, but it sounds like there may have been some challenges when moving forward with a purchase or applying for the Perpay Card. The team would love to help clarify and make the process smoother for you. Please don’t hesitate to reach out at hello@perpay.com so our team can assist directly.
This app is very convenient especially during times when you can't pay for something important in full. I love this app
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We understand how frustrating it must feel to wait longer than expected for an order. The team would love the chance to look into this and get it resolved quickly. For your privacy, Perpay can’t reach out through the phone number in your review, but the support team is ready to assist directly at hello@perpay.com. Please reach out so the order can be tracked and resolved right away.