Personnel Concepts

Zach was great! I am a very busy person and he was direct and to the point. Got our compliance taken care of and was very personable. Thank you!

This is an absolute scam. They called to confirm the order, which I thought was weird, but whatever. They lied to me about what my boss ordered and what should have been a $25 order ended up being well over $200. They also lied to me about what we needed. I work for an employment lawyer so my boss knew what we need to have up in the office. We called to cancel the order and they refused saying that it had already been shipped, but the tracking information said that the label had been created and that it had not been shipped yet. They did say that we could refuse the package when it arrived and we could get a full refund. I was annoyed, but decided not to fight it anymore. About an hour ago my unwanted package was delivered in a tube without a top on it. The only way to refuse a package is if it is unopened. Since it arrived unopened we couldn't refuse it. I went to the post office to see if there was some loophole and they said that since I couldn't prove it arrived open, there was nothing they could do. Since it arrived open, the posters were damaged. I called Personnel Concepts to get a refund for damaged product, but they said that they were not responsible for any damaged product and refused to give us a refund. They said that if we paid out of pocket to send it back that they would give us a refund. However we're mad because they lied to us about what we need and what we ordered. It is wrong that they lied and it is wrong that they refused to cancel the shipment and it is wrong that they are expecting us to pay for a damaged product that we didn't even want to begin with.

Very friendly staff and helpful with any questions you may have regarding the laws and information needed for your company

Ernesto A. Was very helpful and polite. He had great customer service. He answered all my questions.

Johnathan was able to let me know what products we needed, confirming shipping and confirming that we will be expect updates during the Year.

ALL NEW BUSINESS OWNERS BEWARE!

Once you are publicly listed your information is out there for all to see including scammers. See the attached. All posters are FREE and can be downloaded.

I unfortunately, excited to start my entrepreneur journey, assumed I needed these. I did question why and I advised PC that I worked from home [pre-covid and post-coved] which PC advised I would need these if anyone were to work in my home. BS!

In my attachment you can see the DOL provides all this information for FREE. Google it. Also, if you have questions contact your STATE DOL directly before purchasing anything. Something I wish I did.

Since I would not repurchase I have received their latest scare tactic for another $20 plus $6 for shipping for posters to stay compliant and AGAIN you can get for FREE!

See the flip side of this paper claims "WE PAY THE FINE" against government fines has expired which can amount to $35k. Think about it for every 100 people they scam for $26 PC rakes in $26,000 and according to one review who is in OHIO they are reaching across state lines.

SO... do not purchase a thing download for FREE.
STAY UP TO DATE DOWNLOADING the POSTER you need OFF YOUR STATE DOL website and if unclear CALL YOUR STATE DOL.
NOTE: They don't deserve even one star.

Joy was very knowledgeable and helpful during our call, and especially courteous even when our call was disconnected! Thank you!

I was sent an alert from personnel concepts. They just want my money as a new business owner but I'm up to date! Watch out for this scam!

Should have researched this beforehand. Yeah I spent $20 but they still call every day. Don't bother

DO NOT GIVE THIS COMPANY ANY MONEY.
Literally the biggest scam I have seen in HR. I can not even believe these people are in business. I called to figure out what the heck was going on because we purchased CA Labor Law posters for $5.95. We recieved and invoice for $270.51 the "remaining balance". I called and spoke to Loretta saying that we are not going to pay that, and she said we could return them. I asked her to send me a shipping label, as I should not be responsible for return shipping on a FALSELY ADVERTISED PRODUCT, and she said that if I chose to not pay and file a complaint, that not only do I have to pay for my shipping, but return shipping, ummmm what? Do you even realize how that makes no sense?!?!? Clearly this is a scam of despicable sales people looking to screw over small businesses by saying we have to comply or be charged. THIS IS A LIE. LABOR LAW POSTERS CAN BE FOUND FREE! I am beyond furious, and I am literally going to commit my entire day to writing reviews on my HORRENDOUS and ILLEGAL experience. Hope this company goes out of business soon and I hope more people read reviews before falling into this scam. Shame on you Personnel Concepts for taking advantage of people. Posting on BBB, if you have been scammed as well I encourage you to go and submit a complaint to BBB as well so we can prevent future business owners from this egregious company.