• Phix

Phix

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Overview

Phix has a rating of 3.9 stars from 64 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Phix most frequently mention customer service, new management, and great quality. Phix ranks 37th among Men's Clothing sites.

Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
5
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How would you rate Phix?
Top Positive Review

“Your new favourite label”

Aaron S.
5/9/24

I am OBSESSED! PHix bring together of all things I love, flares, 70s inspo, western and texture. Top quality finish and detailing on every garment, and the fastest international (GB- AUS) shipping I have ever had everytime.

Top Critical Review

“Buyer Beware: Phix's Return Policy is a Nightmare”

Kristy P.
5/1/24

In what should have been a routine return, I found myself in a horrible nightmare with Phix Clothing. After ordering three ill-fitting shirts, I sought to return them, only to be told I had to cover return shipping costs. The cheapest option? A whopping $50 from NYC to the UK. When I asked for reimbursement, they flat-out refused. Save yourself the hassle and expense – avoid Phix Clothing unless you're willing to gamble on keeping items that don't fit.

Reviews (64)

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customer service (23)
Thumbnail of user kristypatel1234
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

In what should have been a routine return, I found myself in a horrible nightmare with Phix Clothing. After ordering three ill-fitting shirts, I sought to return them, only to be told I had to cover return shipping costs. The cheapest option? A whopping $50 from NYC to the UK. When I asked for reimbursement, they flat-out refused. Save yourself the hassle and expense – avoid Phix Clothing unless you're willing to gamble on keeping items that don't fit.

Tip for consumers:
Buyer Beware: Return Policy is a Nightmare
In what should have been a routine return, I found myself in a horrible nightmare with Phix Clothing. After ordering three ill-fitting shirts, I sought to return them, only to be told I had to cover return shipping costs. The cheapest option? A whopping $50 from NYC to the UK. When I asked for reimbursement, they flat-out refused. Save yourself the hassle and expense – avoid Phix Clothing unless you’re willing to gamble on keeping items that don’t fit.

Products used:
None, returned all three shirts I purchased

Service
Value
Shipping
Returns
Quality
Thumbnail of user aaron.g.sinclair82
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

I am OBSESSED! PHix bring together of all things I love, flares, 70s inspo, western and texture. Top quality finish and detailing on every garment, and the fastest international (GB- AUS) shipping I have ever had everytime.

Products used:
I have purchased, Shirts, jeans and jackets

Thumbnail of user andis62
1 review
0 helpful votes
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April 11th, 2024

I have been buying phix for years.
I connect with the design.
There is always something good.

Thank you Phix

Thumbnail of user johnm5596
1 review
0 helpful votes
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August 20th, 2020

I have been saying for some time now that I don't need any more clothes (plus current circumstances mean there's nowhere to wear them to anyway). Then I saw this amazing jacket on Facebook! I have a black-sequin blazer which only got me upgraded to the front row for Madonna's last show but this black-sequin biker jacket is everything. I am going to have so much fun wearing it, I'm just getting ready for all the comments I will be getting. I've decided it will be my new signature look!

Thumbnail of user mod71
1 review
0 helpful votes
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February 10th, 2017

ABSOLUTE GEM.!

An absolute gem of a store.
Definitely no scam or a fake.
The site is as genuine as u can get.:)
Customer service that excelled far beyond my expectations.
The two jackets that I bought are def rock n roll n London punk savvy.
Im so happy I stumbled upon the website n super delighted with my two new purchases
Already signed up for my newsletter.
Highly highly recommend..

Thumbnail of user jakep87
1 review
0 helpful votes
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June 8th, 2019

I've recently purchased the Bolt shirt and Bolan scarf, and they both capture the essence of that classic Jagger/Richards 70's style. These now join my leopard kaftan and Hoxton shirt which are also from Phix! Top fabrics, great designs, and quick delivery.

Service
Value
Shipping
Returns
Quality
Thumbnail of user emilye6
1 review
1 helpful vote
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May 3rd, 2014

Always received clothing on time.
The clothing is great quality and the prices reflect this. I'm happy to spend that little bit extra. Great site with plenty to choose from! It's been nice to see the company grow as been a customer for the past couple of years :)

Thumbnail of user nolanl27
1 review
0 helpful votes
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July 15th, 2020

Phix is definitely one of the best online clothing stores, the clothes are well designed, I have never personally had any bother with them in terms of deliveries and anything I've ordered has come, my only problem is they need to get bigger and design more.

Thumbnail of user peterr434
2 reviews
15 helpful votes
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November 24th, 2019

I now own 14 pieces from the Phix clothing line -- shirts, jackets, scarves. The quality, creativity, and fit are beyond anything I've ever found!
Rebecca's customer service is exemplary in its professionalism, knowledge, and responsiveness. The entire process was a joy!
And I got my order in three days from the UK to Los Angeles California!
Thank you to everyone at Phix Clothing for your unique and luxurious products.
And no, this review is not a fake! As an inveterate shopper of many decades, I know quality and craftmanship when I put it on!

Thumbnail of user rons17
2 reviews
22 helpful votes
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February 6th, 2012

A really good website, great clothes and good customer services support. I ordered a jacket and it came the next day via recorded delivery so I was very happy.

Would recommend Phix Clothing to anyone. Especially if your looking for that extra mile.

Thumbnail of user haroldc112
1 review
0 helpful votes
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July 31st, 2020

I have purchased many items from Phix over the past few years and remain a strong supporter. The designs are unique and exemplify what I am looking for in alternative clothing, that just says wow. I cannot get these designs anywhere else! The customer service is outstanding, fast response times, as are the deliveries to my door. Top marks guys!

Thumbnail of user daveo120
2 reviews
8 helpful votes
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April 23rd, 2020

I just discovered Phix online and they're exactly the clothing brand I need. My style is a kind of eclectic rockstar vibe, and Phix is just so legit with it. Their clothes look and feel amazing, and the sizing chart combined with their excellent customer service (thanks Rebecca, you effing ROCK) made it easy for me to find a proper fit... and I think we all know that struggle. Phix is dope and I'm absolutely on board.

Thumbnail of user jamesb118
1 review
12 helpful votes
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October 1st, 2013

I have bought twice from Phix clothing and both times i have had a clear, concise selection to choose from. A simple interface allows you to navigate through the site with ease.

The site is also cheap for the style of clothes on offer, and there are usually some brilliant discounts.

After paying, which is a clear and easy method of payment, shipping doesn't take long at all and there is usually a follow up email hoping that you had received your goods.

All in all a very good clothing website

Thumbnail of user davidp33
2 reviews
3 helpful votes
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January 21st, 2012

Since Phix Clothing has been under new management they have been superb. Placed many orders and they were happy to exchange my item for free. The customer service was very good and even called me to help me out.

The delivery is second to none. Packaging is always great and clothes are fab.

Thumbnail of user benl146
4 reviews
0 helpful votes
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September 16th, 2018

Products are fake. They are not a helpful plus customer service is disgusting. They really cheats you. Dont know who have given reviews. Totally fake i think so their employees are only giving reviews. Totally waste of money.

Thumbnail of user rachelr177
1 review
0 helpful votes
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June 5th, 2019

Very pleased with the shirts I have received. The quality is to a high standard and the fit is great. The prints really stand out from the average shirt you see in high street shops. Quick delivery too!

Thumbnail of user prestonb1
2 reviews
17 helpful votes
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February 9th, 2012

I absolutely adore this brand, it ticks all the right boxes.
Great clothes, amazeballs prices, mega fast delivery and a super helpful customer services team.

Keep up the great work guys! I would without a doubt recommend this site to all of my friends and family.

Thumbnail of user jeno1
1 review
2 helpful votes
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January 25th, 2012

I ordered my jacket on 10/01/12 and it arrived either as scheduled. About 7 days; the exact estimate the website gave. So shipping was not a problem as I live in the US, and I was pretty patient

As sizing goes, it fits perfectly. No doubt. I'm only 15, but hopefully I won't grow out of it too quickly.

Overall, it was worth it. Love the way the jacket looks and fits. I feel like Julian Casablancas...

Thumbnail of user chaplinj
1 review
1 helpful vote
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February 22nd, 2012

Shoppers at Phix can find items of any taste - but they are know for more Rock, Indie, Mod and Emo clothing at reasonable prices.
I am quite satisfied about the variety of menswear but they also have a wide range of womens wear

Thumbnail of user seano3
1 review
1 helpful vote
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June 8th, 2012

I wouldn't pay too much attention to the astro turf reviews, I agree with the first few posters in questioning the legitimacy of this site.
I paid for an item, it never arrived. Phix told me to wait 45 days to be sure that my item would arrive. Really the 45 days is so you can't lodge a paypal dispute.

Thumbnail of user liamr1
1 review
1 helpful vote
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February 21st, 2012

I bought one of Phix Clothing's exclusive pea coats. It is their own brand so you never know what the quality will be like, but it was amazing. Really good quality wool and fits like a treat. I had been looking for this type of jacket for a long time so I was so pleased when I found it!

Thanks Phix

Thumbnail of user graceh20
2 reviews
20 helpful votes
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August 2nd, 2013

I made two orders from them, the first order never arrived, and it has been over a month already and still not coming.the reason is becoz they don't have the item made yet, but still put it on the website as IN STOCK, they just wanna get your money first.

The 2nd order, they send a worn jacket, cut label, smells, and pen ink leaded in the pocket.

I've been trying to contact them so many times since i made my first order, and they just don't even care.

All i get is been chasing them around, and never got what i order.

Thumbnail of user billyr4
1 review
2 helpful votes
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January 27th, 2012

If your looking for a website to fit your rock and indie needs then check these guys out. I have shopped at Phix Clothing for sometime now. They have always been great and I have never had a problem. They have got even better since the new management team have taken over also.

I would recommend shopping at Phix Clothing to everyone, especially if you have a passion for music,

Thumbnail of user joeb93
1 review
9 helpful votes
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September 11th, 2013

I have used this website several times, the service is brilliant this is down to probably it has just been changed to new management. The only problem i have with the website is there is a small choice, although i like all of it, there are not many new products.

Thumbnail of user mauricioc30
1 review
15 helpful votes
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December 5th, 2019

I just received the Ruby Jacket and it is amazing the material and fit it is made of, this is my second phix jacket in my closet and it is amazing.

The attention and service from Rebecca is incredible, always attentive and communicated.

I highly recommend acquiring any piece of this amazing brand.

Definitely 5 stars

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From the business

Our Exclusive range of mens Retro and Mod Clothing at Phix Clothing. Our bespoke range of mod and retro style jackets, harringtons coats and shirting.

Company Representative

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Nathan B.
I.T Manager

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