website thubmnail of PhoneAgent.com
How would you rate PhoneAgent.com?
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Arizona
1 review
0 helpful votes
Follow pam t.
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This website is an absolute scam! I put in a phone number because it was advertised for "free" lookup. It "seemed" like they found info on the number,
So i paid my $4.95 and nothing! The number didn't exist. The confirmation payment email has an email address for any questions and its not legit.
Why does EVERYTHING have to be a scam?

Date of experience: January 24, 2010
Canada
1 review
1 helpful vote
Follow Gail P.
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phoneagentsource.com is the web address
Click on "Terms" at the bottom of the home page and read section (4) Payment Terms and you will exit the site immediately.
All you have to do is enter all X's for a phone number and the process begins. No message will appear that this is an invalid number.
Under "People Search" enter anything eg. "Dead End" and there will be a report for you.
If you have been caught with a membership you don't want enter Customer Service to cancel it before your 7 days trial ends or you will be charged your first monthly fee of $18.95. You will have to start the process all over again by entering a number in the reverse phone lookup and on the next page click on "Contact Us".

Date of experience: April 10, 2010
Virginia
1 review
2 helpful votes
Follow Ann S.
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I paid the initial $1.00 to search for a person as I was doing the census. Well, they kept saying to wait 3 hrs & they would have the info. A week later, they still didn't have the info & were now charging me $18.95. I called my bank, then called them. I actually spoke to a human who said that they would cancel my membership. When asked why they never came though with any info, I heard silence. In other words, it's a big rip-off! <><

Date of experience: May 25, 2010
New Hampshire
1 review
1 helpful vote
Follow amy t.
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I had the same experience with phone agent as many other reviewers, and wish that I had seen these reviews prior to my bad experience. Not only did I get charged after I cancelled membership before the trial period was up(site was not helpful), but they continue to charge me monthly! I am cancelling my debit card, so there will be no more charges from this scamming business, and will continue to try to get my money back! If they refuse, my bank will submit reimbursement.

Date of experience: April 28, 2010
Canada
1 review
1 helpful vote
Follow JOE T.
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IT SAYS TO PUT IN YOUR INFORMATION AND IT STARTS LOADING A LOT OF INFORMATION, WHICH I THINK IS FROM YOUR COMPUTER.IF THE SITE IS NO GOOD AT GETTING YOU THE INFO, SO WHAT IS IT THAT IT'S DOWNLOADING? IT'S COLLECTING COMPUTER DATA. THEY ARE CROOKS.

Date of experience: August 8, 2010
Florida
1 review
2 helpful votes
Follow Susan L.
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This site is one big SCAM! They tell you to please call back in 48 hours to cancel. The option is in the red box. The next time you call, ie. 48 hours later, same msg, and THERE IS NO RED BOX. And you don't even get the number you were asking for. SCAM SCAM SCAM

Date of experience: June 30, 2010
Massachusetts
1 review
2 helpful votes
Follow David L.
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Total scam; they keep you on the hook promising to have your info if you'll just wait another 72 hours. On the 6th day they hit your card for $18.95 and if you don't get a cancellation confirmation, it will go on and on. I am attempting to contact the A G in the state where they are registered. Any info on them appreciated.

Date of experience: May 26, 2010
New York
1 review
0 helpful votes
Follow Janet W.
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I wanted to look up a name for a phone number, so to be safe I gave a visa pay card that only has about $4.00 on it for the $1.00 charge and it will not ever have any more money on it because it was my friends pay card for a place he doesn't work at anymore. I received confirmation that the card was charged. Just as I suspected it was a scam. I never received my report and my log in won't work. Stay clear of this site.

Date of experience: April 15, 2010
Georgia
1 review
2 helpful votes
Follow jeff b.
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Needed to do a reverse phone search to get evidence for my divorce case. Got totally different results than from other searches I know were accurate. Shows avaible info but has nothing. Refused to refund cost. Thank goodness for itelliues, a real peoplesearch site!

Date of experience: May 21, 2010
New York
1 review
3 helpful votes
Follow monty w.
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Called this company to cancel my membership and they still charge the $18.95 and got nothing for it the report came back with nothing stay away from this company 6/4/2010.

Date of experience: June 5, 2010

Overview

PhoneAgent.com has a rating of 1.1 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PhoneAgent.com most frequently mention credit card, email address and order details. PhoneAgent.com ranks 119th among People Search sites.