PhoneAgent.com

This is what I sent to cancel my membership? Because they said they would deduct $18.95 USD a month from my credit card for something that did not work:
PhoneAgent staff,
I repeat I am cancelling my membership which I did not intend anyway. I do not want to be ripped off by having regular montlhly deductions from my visa card. To encourage me to part with the initial $1 USD your site said it had a report for me - IT DID NOT! Your site is effectively a scam. I repeat cancel my membership. In fact I want my $1 reimbursed.
Earnestly Peter Kinchington

I was being charged $18.95 on my visa and I looked everywhere they had told me to cancel my subscription but couldn't find the RED LINED BOX they had told me about. I did live chat and after may hours of back and forth chat FINALLY got my refund. Don't accept the 50% they offer you. Don't say no you don't agree just let them know you trusted their company and you feel as though they are stealing from you. It worked for me so hopfully you will get the same results. I got 100% of my money back. Don't give up if you do not recieve any services from they they can not legally charge you any money. Good luck. A

Stay away from this site it is a scam. I clicked the refund my dollar request after they failed to bring up any info on the person I was looking for and I assumed that was it. WRONG the charged my credit card 14 days later an 18 dollar fee. I also had to pretty much get irate with them to get them to cancel my membership imediatly the kept telling me it took 48hrs till i got pist then all the sudden they give me a conformation # that it had been canceled. I hope these scamers get sued its pretty obvious they rip people off

This is my chat with their customer service:
Please wait for a site operator to respond.

You are now chatting with 'Alex'

Alex: Thank you for chatting with Phone Agent Source. May I know, whom am I chatting with?

You: Jeff *******@yahoo.com cancel my membership

Alex: Please wait while I check your order details in our system.

You: just cancel I am not interested in anything else

Alex: Are you sure, the above information you gave is the correct one? As, I am unable to trace your order with your Name & E-Mail address.

You: BS your company is a total fraud. Cancel the account- the site was able to find me and sign me in. Cancel

Alex: I'm sorry to inform you that there isn't an order under your name or email address in our customer database. The attempt you made to place an order did not go through and you were not charged anything.

You: I am copying this to my state Attorney general. I checked with my credit card company and you DID charge me the $1. I am not messing around with you people.

Alex: Ok, I have cancelled your membership effective immediately. Your cancellation number is:

Alex: *******

You: I am still sending this in. Your fraud is so blatant that it's laughable!

Alex: Is there anything else I can help you with today?

You: You are kidding right?

Your chat transcript will be sent to *******@yahoo.com at the end of your chat.

You: My chat is over

A ripoff. I didn't read the reviews until after I signed up. Here's my chat:

Please wait for a site operator to respond.

You are now chatting with 'Alice'

Alice: Thank you for chatting with Phone Agent Source. May I know, whom am I chatting with?

You: Stephen Lxxxxx

Alice: Hello, how may I assist you today?

You: I need you to cancel my membership. I did not agree to pay anything more than $1. I do not agree to pay a monthly fee.

Alice: In order to pull up your account, could you please provide me the email address and phone number you used to order our services?

You: *******@yahoo.com

You: *******555

Alice: Please wait while I check your order details in our system.

Alice: I'm sorry that you have decided to cancel your membership. I do not have the authority to cancel your account; however, my manager has now been notified of your request.

You must log into your account after 48 hours and confirm your cancellation by following the instructions that will appear in a RED OUTLINED BOX at the top of the page. Your account will not be cancelled until you take this final step.

I apologize for this delay, but this procedure is in place to ensure no cancellation is ever missed.

You: Cancel my membership. I will inform my bank that I am being billed for a service I did not subcribe to, and that I contacted you to cancel my membership. Don't jerk me around.

You: You will be issued a chargeback.

Alice: Ok, I have cancelled your membership effective immediately. Your cancellation number is:

Alice: *******

You: Thank you. I expect to see no charges on my credit card bill other than one dollar.

Alice: And also refunded $1.00 back to your account.

You: Thank you.

Alice: Thank you very much for chatting with us today. We hope the rest of your day is an excellent one.

Alice: Please feel free to come back for any further assistance.