• Photobucket

Photobucket

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Overview

Photobucket has a rating of 1.2 stars from 211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Photobucket most frequently mention 3rd party, customer service, and free account problems. Photobucket ranks 101st among Photo Sharing sites.

  • Service
    28
  • Value
    28
  • Shipping
    13
  • Returns
    13
  • Quality
    27
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
16
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How would you rate Photobucket?
Top Positive Review

“It looks like Photobucket has reworked their interface. I will give it 5 stars for now.”

Dylan Q.
8/28/20

Okay there was something seriously wrong with Photobucket. It was slow, clunky, and images kept disappearing and re-appearing. However, I contacted them and they told me to log into their new site. I did, and it looks much better and seems responsive enough. (My old rating was a 1 star, but I am editing it now to 5 stars because they obviously put in some effort to make this site work again)

Top Critical Review

“Ridiculous”

Layla D.
5/11/19

If your not baby sitting it, it logs you out and resets, I had 8000 pictures it said I had 5000 left, then this morning it went back to 7500. People need to do better with these programs we live in a fast past society I should not have to state st my phone all day waiting for pictures to download. Such a waste of time I hate baby sitting

Reviews (211)

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photos (67) 10 years (8) customer service (8) account (42) images (37) time (57) download (28) pop ups (4) customer base (3) money (32) 1 star (3)
Thumbnail of user richardg196
GB
1 review
6 helpful votes
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March 1st, 2017

Photobucket lost my entire photo collection and they did't even have a back up or offer any compensation. They are now ignoring my requests for support and have blocked me from messaging them via Twitter.

So they lost ALL of my data then are simply ignoring me. They should be shot.

My entire collection GONE!

Thumbnail of user nathanv13
Ohio
1 review
7 helpful votes
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March 16th, 2017

At one point in time, PhotoBucket wasn't half bad. Now, they are by far the WORST image sharing website out there. They are so riddled with Ad's and popups that the site is unusable. Everything is incredibly slow and glitches and errors are constant. This site is a perfect example of "how to destroy your business and piss off all of your customers". Even the paid version which advertises "less ad's" is terrible. What a garbage site...

Thumbnail of user annap238
California
1 review
4 helpful votes
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June 16th, 2019

Everything below is true. They disabled the download album feature, for obvious reasons (just read below) and demanded paying money. Infuriating. Therefore, I had to download thousands of photos, one-by-one. However, it was WORTH IT because I did not give them a SINGLE DIME. Happily took my business to Shutterfly.

Thumbnail of user markp360
Minnesota
1 review
6 helpful votes
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May 9th, 2018

The absolute worst ever. Extremely so and unfriendly to use. I wish I would have never signed up. I wish there was a way to move all of my photos out of Photosuckit and over to Shutterfly or similar. It seems like they have blocked me from even saving a copy of any of my images. Shameful!

Thumbnail of user cadec1
Texas
2 reviews
3 helpful votes
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November 10th, 2015

I submitted an image to be processed. I had made a mistake on the text that was to go with the photograph and Photobucket worked with me to get the order corrected! They were very patient and pleasant to work with. Thank you.

Thumbnail of user cliftonc15
Florida
1 review
7 helpful votes
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July 4th, 2017

Photobucket use to be the absolute best when it came to photo sharing, Then they got greedy and they changed the site to make it suck. This latest thing they want $399 just to host to 3rd party sites. Well that is just bull$#*!! I know of many tutorials that will be lost forever. You see Photobucket they have passed on and no one can repost the photos they wanted the world to see. At least they didn't have to live to see this crap!
Worst site ever. Stay away and let them die in their own cesspool! When you say it's free, then it is free. Not till you decide to turn the screws a little tighter! If I could give you less than 1 star I would have!

Thumbnail of user guys62
New Jersey
1 review
3 helpful votes
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November 5th, 2018

Worst internet CEO ever John Corpus changed terms for 100 million registered users from free third-party linking to $400 dollars per year. I was one of those registered users, who frequented educational and Do-It Yourself (DIY) sites, where many people donated their efforts and shared their knowledge, now graveyards of broken links, without any grandfather clause for all of that content. Breach of faith and broken promises does not make for a profitable company. Now the site is full of ad-ware and spyware, stay away,

Thumbnail of user hunterh53
Arizona
1 review
0 helpful votes
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September 14th, 2019

Decided to use photo bucket because I thought it would be best for the application I was using if for. It was working well for a good few months until they decided to slap on some bag $#*! water marks on my images and where they were uploaded. Furthermore, making it impossible to get rid if them unless I pay them.

Thumbnail of user davidd41
West Virginia
2 reviews
5 helpful votes
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July 7th, 2012

I used Photobucket for years until they mangled the service by taking away the Fotoflex editor and forcing Pixlr on all the unsuspecting and loyal users without so much as a warning before they did it.
Then when customer uproar became too loud they deleted all the user help forums, added Pixlr tutorials to replace the outrage, and locked them so no further comments of questions could be posted by anyone except a Pixlrbucket employee.
I cancelled my paid account. (I no longer am getting what I paid for) and am still waiting on a "Why they did this without asking customers" reply going on months now.
I no longer feel safe and secure on their site and I refuse to use it because at any time they can change a major part of their service with no warning and no apology and not a care for what you think, weather you pay or not.

Thumbnail of user markh764
GB
1 review
3 helpful votes
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January 6th, 2019

Had to download my pics one by one because the purposely removed the download all button to make it hard for you to leave, I kept getting emails saying I had used my free storage and had to pay, In truth I had used only 2%. This kind of bull$#*! is utterly unacceptable from any company. Avoid at all cost. One star is one too many for this company.

Thumbnail of user nedl15
France
1 review
10 helpful votes
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February 14th, 2018

Not only destroyed all my photo postings on internet forums (NOT commercial, I'm just a hobbyist) but then replaced several of my photos with their blackmail message and lost my data.

That is *my* data Photobucket, and what you did is blackmail and theft.

Thumbnail of user tomp329
Georgia
1 review
3 helpful votes
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April 8th, 2019
• Updated review

Run the Chrome search engine and implement their app to download multiple images. The app will place the 'download multiple' images button that photobucket removed with one of their own. It downloads 100 images at a time. The negative side is that it will download ALL of your images without any way to select which you want.

Bulk down load of Photobucket albums
January 21st, 2019
• Previous review

When Photobucket deleted the albums download button several sources wrote apps to accomplish the same thing. The Chrome search engine has an add-on app that puts the button back in the Photobucket screen and allows download of a hundred pictures at a time. Now I need to find a way to replace about a thousand links in auto forums with my pics new home.

Photo editor locks up computer
January 4th, 2019
• Previous review

After editing and attempting to save edits get a message that 'something didn't click'. At that time Photobucket locks up and the only way to escape is to close the link.

Contacted *******@photobook.com and got this message back:"We are aware that some features of our Image Editor are not functioning properly, including saving edited photos. Our team is looking into this issue. Unfortunately at this time, we do not have an immediate solution and we understand that this is causing a lot of frustrations with our users.

We apologize for this inconvenience. Please know that we are very close to releasing a new Photobucket site which will have an image editor that is fully functional. We are expecting to roll out the new site to most of our users in the next couple of months."

Translated "we know about the problem but are not going to fix it"

Thumbnail of user piperb11
Georgia
1 review
1 helpful vote
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November 14th, 2020

It's a shame that photobucket has gone down the subscription route in this way. Those of us that have uploaded thousands of photos over the years are now trash out of luck accessing those photos. They've been locked away unless you buy a subscription. It's anti-consumer and a scummy practice.

Thumbnail of user ginaw30
New York
1 review
7 helpful votes
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July 7th, 2017

Dishonest, sneaky company. Avoid them for your cherished photos and for the hosting of any images! They change their terms with little warning and extort money out of people. AVOID! They couldn't care less anyway.

Thumbnail of user ianm11
Australia
140 reviews
751 helpful votes
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June 5th, 2011

I would love to give this website more then two stars but I couldn't. I'll explain why below:

The website is fantastic in general. Great picture quality and would be a fantastic way to share my photos with friends, and even the world!

The fact is the website is so slow and puts me off. I have a good quality and fast home connection, but this website seems to slow my connection down. Further to this, I cannot put photos up onto the website when others are on their computers as their connection disconnects when I put some photos up. Lastly, it takes an average 10 minutes for every 15 photos.

Thumbnail of user adrianl289
Australia
1 review
6 helpful votes
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June 21st, 2023

Terrible business, you kept my photos without my consend and i can not access to it at all unless i pay you for account assess. How rude is this? Sponsor please stay away with this company. Once you not pay them, they will lock you out like my account.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bobd148
Illinois
1 review
6 helpful votes
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September 12th, 2017

I have been using photobucket for years (5+) and loved it. It was easy to use and I hosted many pictures on it from my business. Now, the photobucket site is slow, continually plagued by pop-up adds AND they want you to pay $399 to host images 3rd party. Theyre garbage and Im not using the site again. Stay away from it and invest money other places.

Thumbnail of user colinw35
GB
1 review
6 helpful votes
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July 7th, 2017

Hi,

I've enjoyed free use of Photobucket since 2010 but I've suddenly received a most unwelcome email demanding $399 for further use.
I've saved Photobucket the hassle of deleting my pictures; I've just deleted my Photobucket account.
Many thanks Photobucket for the seven years of use but I'm out of here.
Kind regards, Colin.

Thumbnail of user paulc77
Paul C.
Pennsylvania
80 reviews
145 helpful votes
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May 25th, 2016

I registered on this site today. I thought it could be better than DeviantArt, but it looks like I was wrong. I once uploaded some photos and I wanted to edit the title and description, but it looks like there's no option for that. And also, the site is so damn slow. And it's impossible to log out. That's about it.

Tip for consumers:
I CANNOT find any good image hosting site. Ever since DeviantArt went downhill, I still couldn't find anymore.

Service
Value
Quality
Thumbnail of user joeb350
Washington
1 review
10 helpful votes
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September 12th, 2017

PhotoBucket - YOU SUCK! It's bad enough your site is so loaded with pop up ads that it's next to impossible to do anything on your site - now you want to charge to use it? PhotoBucket has gone down the sewer as a totally worthless piece crap site! You can put your $400 a year where the sun don't shine! RIPOFF's! Screw You!

Thumbnail of user dl441
Texas
1 review
2 helpful votes
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November 28th, 2020

Back when photobucket started they tried very hard to sell me on their free photo storage service. Being a pro ohotographer I decuded to give them a shot and i uploaded my complete portfolio which included many music stars. After not logging on for about a year they completely deleted my hundreds of hours of work. Many of these stored images were recently lost to a hard drive failure and i couldnt be more disgusted that photobucket deleted my portfolio without a warning. I regret using this company big time! They have affected my life in a hugely negative way because i actually believed my photos would be safe with them. I have written to the company and they say NOTHING can be recovered. & after 15 years or so... what a piece of crap company! Run!

Thumbnail of user mikeg190
Maine
2 reviews
0 helpful votes
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June 17th, 2016

I have purchased several canvas prints from Photobucket online. The results are amazing! Over the past year I have seven prints made. They have been of all sizes, from 10x10 to 16x20. The photos were all from my cellphone, and I am far from an expert photographer. Yet the results just blew me away! Every time I open a packaged print, I am stunned by the quality. These are like works of art! I have given many as gifts, and they were very well received. I can't say enough good things about the quality of work they do here! I plan to buy canvas prints every time they have a sale!

Tip for consumers:
They offer sales nearly every week. Get on their email list and take advantage of the great rates!

Service
Value
Shipping
Quality
Thumbnail of user davids252
Canada
1 review
6 helpful votes
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September 21st, 2014

This use to be one of the best sites for editing and viewing photos. Now it's one of the worst. Takes forever to upload... errors and site troubles make it very difficult to use. Like i use it for http codes. But the site is having trouble. Why should i pick another site because i paid money to use this one... so as a customer i should be able to use it anytime i want without interruption. So photobucket get your acts together. I paid for this service or refund my money back

Thumbnail of user aleisaf
Wisconsin
1 review
5 helpful votes
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May 1st, 2018

Ransoming my photos! I lost a computer and knew I had the photos saved, but cannot get them without crap on them. And my website, which is mostly pictures for education and learning is now down because of it as well. I needed those photos to recreate it without photobucket and still cannot!

Thumbnail of user kyliem15
Ohio
1 review
5 helpful votes
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April 4th, 2017

I have been a member of Photobucket since 2004 and have a few accounts with them. Over the last few years though, I have not been pleased. Website is very laggy. I have a custom built computer with a high speed processor and Photobucket has froze and locked up my computer twice in the last hour. I am currently trying to get everything off my accounts and closing them permanently and going with another service. 13 years and I just can't deal with it anymore.

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